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PrintSmith Vision Logo

Your Affordable Print Shop Management Software

PrintSmith Vision Reviews - Page 4

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180 reviews

Recommended

SK
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Susan K.

Printing, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Functional Software

Reviewed 4 years ago

I have been using EFI products for over 20 years. The updates are easy to do and keep the program current. Switching from Printsmith Classic to Printsmith Vision was simple and data carrier over.

Pros

Thorough product parts, ease of converting estimate to job, helps you not to forget a step in the process of creating the job. It has been an asset to our billing with being able to send invoice directly from software. Shortened our receivable time.

Cons

Bit of a learning curve but once you find your way around becomes very useful

SM
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Stephen M.

Printing, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Success With PrintSmith

Reviewed 4 years ago

Very good. It is a little pricey to add store fronts on as that would grow our business but beyond our budget

Pros

I like that we keep moving forward with development. The fact that we can grow and go through work flow to our EFI rips. This will be a great boost

Cons

A little more robust CMR. Most of everything is there. More streamlined. A more robust reporting tool that can output to excel spreadsheets. Paper reports are not much help for analysis

JG
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John G.

Printing, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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PrintSmith Vision

Reviewed 4 years ago

Overall experience with EFI has been very good until they upgraded to the PrintSmith Vision. We are currently looking for options to replace PrintSmith.

Pros

What I liked most about the software was the Classic version, but that is no longer being supported by EFI. I’ve used it for years, even before EFI purchased PrintSmith. Now the learning curve for PrintSmith Vision is very time consuming.

Cons

Whoever created the the accounting section of Vision should make one more update and then get in another line of work.

DD
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Daniel D.

Printing, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Print software

Reviewed 4 years ago

I love it and wouldn't remove it from my day to day operations.

Pros

It was the perfect tool for my company. We were using paper tools and guides. I felt we needed to change to a Computer base estimating/invoicing system. it was made for printing companies.

Cons

the only thing it's lacking at the moment is a proper Large Format estimating system. we are able, but it's not perfect.

CH
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Curt H.

Nonprofit Organization Management, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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PrintSmith Vision delightful addition

Reviewed 4 years ago

We have enjoyed our experience with Vision and the support staff was very helpful and patient with us regarding any questions we had during the transition.

Pros

The features in the new Printsmith Vision make it easier for the user to move from one process to another therefore speeding up the billing processes.

Cons

it took us a couple of months to get use to the new format since it was a drastic change to the old classic version.

MW
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Mike W.

Printing, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Everything under one program

Reviewed 4 years ago

We have used this product for over 20 years, I like it much better than trying to do estimates without software and having to look up pricing for everything each time.

Pros

I like the customer history the best I can check and see exactly what I have printed for them and when.

Cons

To many steps to enter a job, previous versions were easier to work with. New update slowed some things down.

CW
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Catherine W.

Printing, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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OK - definitely not great, but better than most

Reviewed 4 years ago
Pros

I like that I know how to use this software, but that took time. I also don't use the new version yet as it still hasn't gotten to the level I need to use it. It seems like the flash version has more abilities than the new version.

Cons

Definitely not intuitive. Even when I'm used to using the old version. The new version doesn't give me the same capabilities and it's not clear how. I spend too much time trying to figure out how to do simple tasks.

LS
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Lisa S.

Printing, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Still a work in progress

Reviewed 4 years ago

We depend on PrintSmith Vision and are happy with the way it integrates and works with our production, estimating and work flow.

Pros

There are many features to PrintSmith Vision that make my job faster and easier. I use it daily and it is paramount to the success of our business.

Cons

There are still some frustrating glitches in the program that require me to switch back to the old version to achieve what I need and want. Each update improves and addresses some of these issues.

MM
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Michael M.

Printing, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Printsmith Vision

Reviewed 4 years ago

Positive. Overall it is an integral piece of our business model to estimate, produce job tickets, and invoice accordingly, while maintaining an accurate A/R side.

Pros

Drop down menus and algorithms are accurate and expandable. Multiple press and pricing structures are nice options to be able to implement for different types of customers.

Cons

Slow, slow, slow. The internet interface is excruciatingly slow at times. It is stable but will occasionally have a bug requiring a restart.

EB
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Eric B.

Printing, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Lots of job options, but could be a little more intuitive for learning the different features

Reviewed 4 years ago

Decent program, but for the price and compared to others on the market it could be better.

Pros

Lots of options for the various types of jobs that come through the shop

Cons

Could use more options for customizing. Some of the definitions are a difficult to work with. The templates are difficult to customize how we would most like them to appear. It would be nice if there was a library of How-To videos that we could access for the many different features in the program.

AH
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Allen H.

Printing, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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PrintSmith Vision - Allegra Billings Style

Reviewed 4 years ago

Overall, once used to it and have some practice it will be good.

Pros

Still getting used to it but I do like the icon's and ease of finding what you need.

Cons

Still getting used to it but the fact I can't put the icons in my own order and take out the ones I never use bugs me a bit. It is also hard to remember the sequence so you don't loose the work you just did on a job if you don't confirm.

KC
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Karen C.

Printing, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Gets the job done.

Reviewed 4 years ago
Pros

I do like being able to see where our sales are in the month, and all the jobs currently in the shop.

Cons

It would be nice if I could search for a previous job though out the whole program not just in one account. I'm told we can get that with an upgrade but I'm not sure its worth the money for that feature. We also do not like the work orders. Which I know can be changed with and upgrade.

MH
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Mike H.

Printing, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Printsmith Vision

Reviewed 4 years ago

Overall, great product and easy to use.

Pros

Printsmith is a must for our small operation. We bought in around 1997 and have been along for the ride ever since. At one time we moved to a different platform however it wasn't a good fit and we moved back into PSV.

Cons

The software itself is great, we only wish we could integrate with online orders from our website.

MH
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Melissa H.

Printing, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Not user friendly

Reviewed 4 years ago

PrintSmith creates problems for our organization, it doesn't solve them.

Pros

There are no features of this software that we consider positive

Cons

The software is not user friendly. There are many glitches and quirks that create an enormous amount of extra work and create costly and time-consuming mistakes. We were forced to start using PrintSmith when PrintLeader was no longer available.

Mv
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Menno v.

Graphic Design, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Dutch version needs to be improved

Reviewed 4 years ago

development from Classic to Legacy to Vision was not good for Dutch matket. Translations are bad, so the function of buttns is not allways clear. Like the look and feel

Pros

easy installer easy to learn for daily users. more difficult for owners to setup pricing and know preffs

Cons

The use off inet designer as a tool to create reports. very difficult I'm still not able to do simple modifications (adding new databasefields) to reports Dutch translations

AW
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Annie W.

Printing, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great software and great support!

Reviewed 4 years ago

I am very happy with EFT PSV. Once I became proficient, I customized more and more options and it is very easy to use and customize the settings. We very very rarely have issues in regards to crashing.

Pros

It was easy to acclimate to the software. I received excellent training and when it was time to implement the program, the support staff was quick to reply and help if I needed any additional information.

Cons

I had to implement all information from my prior software manually for the first order for each new job. Als

MK
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Michael K.

Printing, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Good Software for Small Printers

Reviewed 3 years ago

Good - upgrades can take some time to resolve issues but generally happen. Support through AlphaGraphics and PS has been good.

Pros

Good transition from original Printsmith - plenty of improvements in estimating, job input and time clock feature.

Cons

Quirky - can be slow. Sometimes frustrating in how you need to update or change an existing estimate or order.

JW
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Jeff W.

Printing, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great Software - Still needs improvement

Reviewed 4 years ago
Pros

This software does everything that we want and maybe a little be more. I could not run my company without it. They have very good customer service.

Cons

In its current iteration, it runs painfully slow and clunky. It is not uncommon to wait 5 seconds between clicks. We are just about to upgrade to their latest version. We are hopeful that it will run smoother.

EL
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Eric L.

Printing, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Mostly good

Reviewed 4 years ago

I've used other print mgt softwares and i think for us this is the best option out there.

Pros

I like the simplicity of the software. In particular i like the navigation in the new html version

Cons

Sometimes its really slow. in the new html version i call it the long blue line because you'll see a blue line start at the top of the screen and you can watch it slowing refresh as it goes from right to left.

MS
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Mike S.

Printing, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Good software but needs improvements

Reviewed 4 years ago

been using Vision for several years. The developers have been a bit slow at getting customers feedback on improvements and issues implemented.

Pros

Tech support if fantastic! Fairly easy to setup and navigate through the screens.

Cons

Features in the GUI need improvement. Developers need to push out updates quicker to end user.

JM
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Jason M.

Printing, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great Value for the Investment

Reviewed 4 years ago

We are experiencing efficiency gains in order entry, tracking and invoicing. We are happy with PSV.

Pros

I am a 30+ year user of PrintSmith. Vision has brought PrintSmith to a whole new level. It is fairly easy to train and was not a difficult implementation.

Cons

The transition to the HTML5 has posed challenges but I am fairly hopeful the Support team will iron out the bugs in a timely manner.

KP
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Kevin P.

Printing, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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PrintSmith Vision is a Valuable Asset

Reviewed 4 years ago

After the bugs were worked out of the first few years of its life, it has been very good and after learning the new interface it is a much better product than previous versions.

Pros

Ease of use. Job costing capabilities. Being able to price wide format and sign jobs without having to buy another software for that part of my business.

Cons

Report writing is difficult and dependent on EFI to build.

LR
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Loretta R.

Printing, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Has served us well since 2007

Reviewed 4 years ago

Consistency is key and changes have been made, glitches repaired.

Pros

It has served our purpose since day one. We have been able to work with every upgrade and know that if we have a problem, it's addressed in a good amount of time.

Cons

I'm the office manager and I have been the key person using reports. I'm anxious about changes, but have learned to manipulate the system to my satisfaction.

DS
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Dick S.

Printing, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Vision is coming into its own.

Reviewed 4 years ago

Once it is learned and completely integrated within our system it will be a really good business tool.

Pros

It is fairly easy to use and mostly intuitive to teach.

Cons

It is different enough from the original desktop version of PrintSmith that it takes some time to become proficient at using it daily.

CW
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Caryn W.

Printing, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Great tool for Estimating, Invoicing and Tracking Production

Reviewed 4 years ago

Overall experience is much better than Printsmith Legacy was.

Pros

I like Prinstmith Vision for the quick visibility of status of jobs, tracking of production locations, ease of creating PO's that link to customer Invoices. It has a lot of great features.

Cons

It's slow and tends to crash a lot. Have issues using it from certain browsers or computers and no one can figure out why.