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eSPACE Logo

eSPACE

4.4
(424)

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We focus on your facility so you can focus on your mission.

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(5)

eSPACE Features

Features Summary

Functionality

4.2

/5

424

Total features

36

10 categories

eSPACE features

API
Alerts/Notifications
Asset Tracking
Calendar Management
Conferences/Conventions
Customer Database
Customizable Forms
Customizable Reports

Common features of Maintenance Management software

API
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts/Notifications
Asset Lifecycle Management
Asset Tracking
Audit Trail

Price starts from

60

Per month

Flat Rate

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.2

/5

424

Price starts from

60

Per month

learn more

Total Features

36

Unique features

  • Room Block Management

  • Conferences/Conventions

  • Recurring Appointments

  • Exhibit/Vendor Management

Functionality

4.7

/5

6.9K

Price starts from

52.99

Per month

learn more

Total Features

42

Features in Common

2

Unique features

  • Design Templates

  • 3D Video Editing

  • Pre-built Templates

  • Media Import

Functionality

4.6

/5

2.6K

Price starts from

235

Per month

visit website

Total Features

51

Features in Common

8

Unique features

  • Bills of Material

  • File Management

  • Content Library

  • Sketching and Annotation Tools

Common eSPACE comparisons

eSPACE logo
Limble CMMS logo
eSPACEvsLimble CMMS
eSPACE logo
FMX logo
eSPACEvsFMX
eSPACE logo
Hippo CMMS logo
eSPACEvsHippo CMMS
eSPACE logo
MaintainX logo
eSPACEvsMaintainX
eSPACE logo
Fiix logo
eSPACEvsFiix
eSPACE logo
UpKeep logo
eSPACEvsUpKeep

Reviewers who mentioned features said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Highly satisfied, improved operational efficiencies, better organized multi-site management

Reviewed 5 years ago
Pros

We have been very pleased with the transition over to eSpace. The software has helped us to be much more effective across six campus locations and managing work requests that originate from our 150+ clients. The Preventative Maintenance function makes future planning easy so that I can focus on the proactive responsibilities of my job, rather than trying to remember when the boiler inspection is...

Cons

The cons more come from our side in that so many functions are available to us that we under utilize for the betterment of our facilities. Without much time spent within the software, it can feel overwhelming. But this in no way reflects our overall satisfaction of the product.

Vendor response

Bradd...thanks for the feedback. Let us know if any additional training is needed for your team. Tim Cool

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Software Package

Reviewed 3 years ago

Our experience has been great. We came from a clunky system where it was hard to search and find items or work orders or equipment. We are able to take full advantage of most of the program and it works well with our maintenance and grounds keeping needs.

Pros

The ease of use and storage of information.

Cons

The un-customizable pieces within a work order.

Vendor response

Christine: Thank you for the review. I would welcome your input on which components of the work order should/could be customizable. Thanks Tim Cool Founder

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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My review

Reviewed 4 years ago

I love how fast and easy it is to contact support. They are always quick and polite with responses. I love the conversation option within events which is very helpful especially with staff turnover to have the notes all in one spot.

Pros

I like the calendar view and for the most part the ease of use with setting up an event. Some details are harder to remember to include with my events especially when I don't enter events often.

Cons

Some of the reporting is quirky and incomplete. For example: An event that spans over 2-3 days consecutively only shows the first day of the event in the set up report so I need to be extra careful to look in other places to make sure I have all the info. I would love a report that shows all the info of an event in one spot as I export this info to a PDF to share with my team as our tasks are split up per event.

Vendor response

Bonnie: Thank you for the input. I have asked Lorrie from our team to reach out and see if she can be of assistance. Tell Jason Powell I said HEY! Tim Cool tim@coolsolutionsgroup.com

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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eSpace is the event management solution we needed

Reviewed 3 years ago

Overall it's been a very positive experience. We were looking for something to fix a difficult software experience that our users were facing and eSpace has knocked it out of the park. The initial call we completed with eSpace was incredibly helpful and the pricing also made it a no-brainer for us. Very happy we've made the switch.

Pros

I liked that the developers really thought through the event management process from beginning to end and were very thorough. It's hard to find a system that fits our workflow and the features in eSpace fit almost exactly what we were looking for.

Cons

Lack of SSO, some information is not accessible in the API, some permissions quirks.

Vendor response

Luke: Thank you for the review. I would love to hear more about what you all mean by SSO. We hear this a fair amount, but we have 5-6 different definitions of what SSO should be and to date, do not have a concise direction. Any input would be great. Merry Christmas Tim Cool Founder

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Excellent Calendaring & Room Request Website

Reviewed 3 years ago

We needed eSpace when we left our previous Church Management system (Ministry Platform) and went to a new one that we were really excited about (Touchpoint). Touchpoint did not have a built-in calendar and room requesting feature as Ministry Platform did. What we found on eSpace were a thorough, detail-oriented, excellent calendar and room/resource request website and software. eSpace is excellent, and is continuing to grow and improve, and will even be integrating with our church management software soon!

Pros

Ease of use, detail-oriented and thorough.

Cons

The user interface feels somewhat dated.

Vendor response

Great feedback Brian. We would welcome any other feedback you may be able to provide. Merry Christmas Tim Cool Founder

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great event reservation and work order tool.

Reviewed 5 years ago

very satisfied, always updating, the espace team is consistently sends updates and to the platform that makes it more user friendly

Pros

We have a high number of events and it helps us manage two campuses effectively. We utilize almost every space on campus for meetings and events and it allows us to not overbook areas. Just recently started using Work Order Management and very pleased. It helps streamline my teams efforts and makes them more productive.

Cons

No cons were added to this review

Vendor response

Steve....thank you for the review. Let us know if there is anything else we can do to serve you. Tim Cool

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great Planning Tool

Reviewed 3 years ago

Our overall experience with eSpace has been satisfactory​. It's an amazing tool that really helps our staff be on the same page.

Pros

We have used eSpace for years and love how we can all be on the same page about what areas of our building is being used. My favorite feature though is being able to embed the calendar on our website.

Cons

There are times where the notifications are wonky. I'll get emails to approve an event that isn't something that I'm responsible for. That may be an internal issue, but that's the only complaint I can think of.

Vendor response

Thank you Lauren for the kind words and comments.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Well made, easy to setup and use. Highly flexible software. Actively developed and supported.

Reviewed 5 years ago

Great work order and event management functionality.

Pros

The software has a low learning curve and is intuitive. Customer service is responsive and helpful. Work orders can be submitted without a login. Work orders can contain custom forms to aid in more complex or unique requests. eSpace has mobile apps for iOS and Android (most work order systems rely on mobile webpages too much). Great modules to support assets ("Equipment"), inventory, and recurring...

Cons

The software is lacking some advanced functionality. There is some give and take to have an event management system and work order system tied together in one system. The list of rooms/spaces is truly a mess (very clunky to navigate, constant issues with users selecting multiple rooms by accident because it is not remotely intuitive). The Android app is slow to load work orders (seems to be due to the app attempting to load rooms/spaces). Customer service is responsive, but always tells you to go vote on features rather than giving timelines. Voting on a potential cool new feature is perfectly fine, but having to vote on critical functionality is simply an annoyance.

Vendor response

Ryan: Great Feedback. Would love to hear more about what WBC sees as critical functionality. That will help me and our team determine priorities for all out subscribers. Also, we do offer some custom coding options for clients that need features that may not be on the "road-map". Thanks Tim Cool

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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eSPACE makes all our facility work possible!

Reviewed 5 years ago

Modernized our work order system. Standardized the information our set up teams receive about each event.

Pros

This is the most comprehensive and easiest to use facility management software I have ever used. We have been able to improve our event set up progress both in accuracy (not missing a resources) and on time completion (having the set up ready). Our housekeeping team has been able to utilize the Maintenance PM feature to modernize how we know what to clean when. Before this feature daily lists had to be created to each housekeeper which often changed week to week. Now each housekeeper can access their daily work order which is recurring week to week. The customer support is also great! Any issue I have has been resolved quickly or implemented as a future development making the software better for everyone.

Cons

Sometimes changes occur or new features are added that you hear very little about. Also if Items from the post idea wall get enough votes to be implemented send a notification and reward the users who have ideas implemented.

Vendor response

Erik....thanks for the feedback. Would love to know what added information we could provide you in addition to the WHAT'S NEW notifications. We want to make sure you are getting what is needed. Thanks Tim Cool

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent products

Reviewed 3 years ago

Espace and all its modules have helped us manage too use, invoice for fees, and faculty management

Pros

Flexibility of setup and use. Mobility.

Cons

It didn’t have invoicing when we started using but they developed and added soon after

Vendor response

Russ...great to hear from you. Thank you for the review and your incredible support as we developed the Billing and Invoicing module. Merry Christmas Tim Cool

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Using eSpace and working with the support team has consistently been a pleasant experience for me.

Reviewed 5 years ago
Pros

The ability to have a calendar easily accessible to our entire staff that also manages the room reservations with straightforward steps to create an event has become a vital element of our office life. Operating within eSpace is intuitive and the adjusting the settings is simple, allowing for maximum functionality according to varying needs.

Cons

In the most recent upgrade, the Spaces and Services into an "Items" tab, which does mean that our team is no longer forced to see the Services page - we are not in the habit of looking for the Services and now it's too easy to "Next" over to the subsequent steps without seeing that section. This is particularly problematic for when different teams on our staff run reports based on the services requested for events, yet many of the events needing a service have not asked for them by accident.

Vendor response

Patricia: Thank for the feedback on "Items". Very helpful for our team to know the real-life applications of our subscribers. Thanks! Tim Cool

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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A new user's perspective

Reviewed 4 years ago

So for I am liking this software. I work in adult ministries and handle 100+ different small groups, studies and events every semester for over 4000 adults. We joke at our church that our building is an "event venue that does church". We are swapping rooms constantly from ladies classes or senior events in the mornings to meetings in the afternoons to support groups in the evenings. I think the software will be helpful.

Pros

seems intuitive; I can go back to add something I forgot very easily and not have to click back through pages that didn't change. When I had questions - the help chat was great with info and response time.

Cons

I wish that the ability to add the "last meeting/month before it ends" notification to a contact about the last occurrence before the event is submitted. At my church where we are using this, most of my events have an outside (of staff) contact that is the one making the reservation. Currently I add them as a contact and the event has to be approved and then I have to go back into the event to mark...

Vendor response

Karen: Thank you so much for the feedback. I would like to explore this further with our development team. Thanks again. Tim Cool tim@coolsolutionsgroup.com

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Great Product for growing campus

Reviewed 5 years ago
Pros

The amount of features and integrations that are available are quite vast. While the software works well for smaller uses, as our campus continues to grow I'm really coming to love and appreciate the huge amount of options that are available for use. Also, the customer service is absolutely top notch. You can get ahold of someone at almost anytime, and they are always happy to help. They are also actively prowling their suggestion board and adding in user requests.

Cons

The only thing I dislike about this software is the limitations placed on the different levels of the software. I find myself needing 1 small element of a higher priced tier, but not willing to pay the price to upgrade because I won't use the rest of those features.

Vendor response

Kenny - Thanks for the feedback. Which added feature do you need that is not in your current tier? Tim Cool

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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There has never been an issue with eSPACE

Reviewed 5 years ago

A fresh look for an older type of program. Quick and easy to use calendar views from month to agenda to weekdays, etc. All of your calendars are integrated into one calendar and you can filter from the calendar to find what you need based on EVERYTHING chosen in events. Resources, spaces, event owners, editors, etc. There's so many features, you have to just try it out on free trial.

Pros

We use this at our church to schedule events, fulfill work orders, display public calendars, and as a ticketing system for our IT department. It feels like every other month we're able to integrate or use the eSPACE software instead of another software we've used in the past. It really helps us put all of our eggs in one basket in regards to church operations. The fact that you can request ideas and the development team listens is a huge advantage they have on other providers for event scheduling and work order management. The knowledge base is great and always helpful when trying to find the correct function you need.

Cons

No cons were added to this review

Vendor response

Brad: Thank you for sharing. Just curious...what kind of IT ticketing were you using prior to eSPACE? Thanks Tim Cool

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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eSpace helps me manage 100 rooms at 2 campuses as well as maintenance. I am freed up to do more!

Reviewed 5 years ago

I do not have to double enter all the data with events in a separate HVAC software and the workflow for events and work order maintenance is done seamlessly.

Pros

I like that it is suited so well for churches. I like that it manages our HVAC controls in one place. I like that it manages the multitude of steps involved in event management as it processes that workflow for me. Lastly, I love that it seamlessly manages all our work orders for facility maintenance.

Cons

As it grows, more functionality leads to more clicking and navigating. It is to be expected, and I am confident it will get better over time as streamlining is a priority at eSpace.

Vendor response

Luke: Thank you so much for your continues support of eSPACE and for being a leading voice in the development and enhancement of the product. Tim Cool

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Like a lot- but issue with two features

Reviewed 4 years ago

So much easier than the previous software we used, and with higher capabilities (even if we don't utilize them). I like it a lot.

Pros

It's intuitive, and moves you step by step through the process. Making room reservations is easy. I really like eSPACE a lot.

Cons

1. Have to navigate back to Dashboard before searching for another event. This is a waste of time, they should put a Search option at the top of every screen, not just the Dashboard. This also seems super intuitive, not sure why they haven't done this yet. They must not ever have to search and look at multiple reservations back to back. It's annoying. 2. The "email me one month before event ends" reminder option DOES NOT WORK. I have brought this to their attention several times, but it is not fixed. This is crucial for the work I do, and it is ridiculous that this doesn't work.

Vendor response

Christina: Thank you for the review and the candid comments. I just viewed the ticket you set up with Lorrie and also see where the development team has escalated this issue. I am sorry for the inconvenience. We will remedy as soon as possible. Thanks Tim Cool tim@coolsolutionsgroup.com

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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User Friendly programs and customer support has been quick to respond to idea suggestions

Reviewed 5 years ago

Our staff can easily use this program to schedule events so that the public can view it and that we can identify where events are being held. Running reports on areas is easy and a nice feature to have for end of year reviews.

Pros

The calendar is a quick and easy way for our staff to view room availability and what is happening in our buildings. We love the "room conflict" feature so there is an ease of reserving spaces without causing conflict with multiple users.

Cons

We wish there was a drop down feature on the calendar that you could choose the month and year without having to type it in or scroll through each month. Would also like an easier way to produce invoicing for clients who book rooms.

Vendor response

Diane: Thank you for the kind words and good suggestion. Thanks for your support. Tim Cool

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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An improvement over our former building management program

Reviewed 3 years ago
Pros

It is definitely better than our previous program. I love the various ways you can view schedules...calendar, list, filtered, automatic reports, etc. Very helpful. I also love that you can include all kinds of layers to a request/schedule. Everything from chair setup to door unlocking to setup/tear down time, etc. It's pretty flexible.

Cons

I think I would describe the workflow as clunky? It's not horrible but it often takes some digging to find what you're looking for. I rarely making requests/bookings, etc. I am someone who is a part of the approval process, so 95% of my time on eSpace is approving, not making requests. I don't love that I have to navigate through several clicks across and request to find important pieces of information about the requests. I also don't love the conflict system. I wish it told me right off the bat what the conflict was, instead of me having to look around to find it.

Vendor response

Kevin: Thank you for the candid input. Would welcome any suggestions on how to enhance the approval process. Merry Christmas Tim Cool Founder

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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The set up was very time consuming without a lot of guidance on the front side.

Reviewed 5 years ago
Pros

Ability for set up crews to be able to view set ups on the app instead of printing out daily reports. Creating forms for certain room's needs is essential for our church's needs. However, this is not a unique feature to eSPACE. We look forward to having a work order management system which is the main reason we chose eSPACE. Phone calls with eSPACE have been helpful.

Cons

Was told before purchase that the set up would be easy. A kind but inexperienced employee advised us incorrectly about how to set things up and it caused hours and hours of extra work. It would've been helpful to have a game plan of specific things to consider before structuring our account - best practices. We basically had to figure most of it out ourselves. The template instructions didn't always...

Vendor response

Laura: Thank you for your candor. I would love to learn more about the issues you had during setup. I am sorry you had the difficulties you experienced, and would like to take steps to help our team improve. Thanks Tim Cool

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Amazing Customer Service and software that is comprehensive!

Reviewed 6 years ago

We have just recently started using espace event scheduling and the work order system and are very pleased with it. The combination of modules available under Cool Solutions makes so much sense. I am glad they have figured this out so well! I have had plenty of questions for them and have ALWAYS received quick and thorough responses. So glad to have found this!

Pros

They are so customer focused! They have created a place within the software where the customers can post ideas of what we feel could be helpful for us and others. What a concept! Asking the end user for input. Love it! Also, the tracking of equipment in the work order system will be very helpful come budget time. There is documentation of equipment, it's age, it's service record, etc. for better planning of the funds God has given us to steward. We can expect at least fewer "surprise" expenses.

Cons

When moving our data from a previous software we were told our recurring events would come over into espace as recurring. This didn't happen and has been quite time intensive to take all the individual events and recreate them into recurring events.

Vendor response

Hi Laurie...I am so sorry for the challenge with the recurring events. I believe we have corrected that....and should help future imports. Thanks for your support. Tim Cool

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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This software has helped my staff get out of the "What do you want me to do today?" mentality.

Reviewed 5 years ago
Pros

The upgrades that come out are really incredible. The staff have called me during support issues, they have changed certain things at my request, they are extremely friendly and generous, and all of this just seems like icing in comparison to the product of what eSpace has to offer. I really enjoy the "Post Idea" feature, as you can tell how others are using the software as well.

Cons

I would love to see ways to download CSV files, edit them, and reload them for things such as inventory, equipment, etc. An internal chat program would be a nice addition as well. It wouldn't surprise me if these come in the package in the near future, but one of this keeps me from getting the most out of eSpace right now as it is, though.

Vendor response

Brad: Thanks for the great input. Did you see that we released "CONVERSATIONS" last week which gives you the real time chat? Thanks for the other suggestions. Tim Cool

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Reduced chaos

Reviewed 3 years ago

We are a church that has grown considerably over the last few years, and our facility needs have grown and become more complex along with that growth. Until we implemented the eSpace management software, maintenance requests were on hand written slips, often misplaced, and therefore unaddressed. There was no easay, reliable tracking of asset maintenance and lifespan. We are finally getting these things under tighter control, which, in the long run, should result in savings of time and money.

Pros

Puts all my maintenance requests in one location, and allows me to prioritize, schedule, comment, and determine/edit the status of each work order easily.

Cons

No barcode/QR code scanning/tracking of assets...yet.

Vendor response

Jeffery: Thank you for the kind words! We are withing weeks of releasing a new feature set called "Asset and Inventory Management." This will have bar coding options from the mobile app and a more robust asset and inventory feature set. You should get an announcement in the next several weeks once we release it. Merry Christmas. Tim Cool Founder

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very helpful software at a very reasonable price.

Reviewed 5 years ago

I am able to reserve rooms efficiently and I'm able to publish that information on my web site. I am also able to pull reports. I love that I can download the emails of my room users so that I can communicate with them if necessary.

Pros

It allows me to reserve spaces easily and inexpensively. I can email messages within the reservation to communicate with the person who made the reservation.

Cons

I am unable to connect it to billing somehow. That would be ideal. The communications aspect is a little primitive. I am able to communicate within the reservation summary, but I am not able to easily copy others in the organization so they too have a copy of the approved reservation.

Vendor response

Shelia....thanks for the great feedback and suggestions. Tim Cool

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Faith Church of Lafayette

Reviewed 4 years ago

The Customer Service folks are very easy to work with and have quick responses. The Work Order Management Software has allowed our small crew be very efficient and effective with our time. Love the programs they offer.

Pros

A simple and easy to use and understand Dashboard. The Maintenance portion can effectively be used by any user and has an excellent preventative maintenance program. Its quite amazing how the event calendar, maintenance management, and thermostat program all work together. Take so much work and thinking power out of the equation.

Cons

The App is quirky and not easy to use. It doesn't serve my team very well so we just use the desk top version.

Vendor response

David....thanks for the review....good stuff. I would love to hear more about the app. What things seem to be quirky. Thanks...tell Jonathan I said HEY! Tim Cool

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Facility managers right hand

Reviewed 3 years ago

saves our teams preparation time & the frustration of double booking

Pros

the program is flexible and gives you plenty of options gives you the information needed for your team prevents double booking

Cons

could have more customization for reports rather than exporting to excel, easy customize-able reporting would be a great plus

Vendor response

Joe: Thank you so much for the review and input. Would love to hear more about what things about the reporting would benefit you all. Can you provide some specific suggestions to our support team? Merry Christmas. Tim Cool