Most popular features of all Other Industries apps
Requires iOS 10.2 or later. Compatible with iPhone, iPad, and iPod touch.
25 reviewers had the following to say about eSPACE's features:
Running reports on areas is easy and a nice feature to have for end of year reviews.
Pros
The calendar is a quick and easy way for our staff to view room availability and what is happening in our buildings.
Cons
We wish there was a drop down feature on the calendar that you could choose the month and year without having to type it in or scroll through each month.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Diane: Thank you for the kind words and good suggestion.
Thanks for your support.
Tim Cool
It accomplishes work order and space management.
Pros
It is mobile friendly and has great reporting features.
Cons
It can be a little overwhelming for first time users. It takes some time to get used to the way it functions.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Landon...thanks for the review and great feedback
Tim Cool
Easy facility scheduling and worry free data backup.
Pros
It's hosted on the internet. Data is automatically backed up.
Cons
Some of the reports print out blank.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
Hi Amy...thank you for your review. Please do not hesitate to provide us suggestions in the POST AN IDEA section. We love learning from our clients.
Tim Cool
Website calendar. Outlook integration.
Pros
We suggested a feature that would help us with searching and were surprised when that feature actually showed up with the next release.
Cons
Especially the way the calendar displays on the iphone.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
Darren...thanks for the feedback.
With regards to the reports, are the issues from the mobile app or the computer version?
Thanks
Tim Cool
Great work order and event management functionality.
Pros
Low cost and easy payment options.
Cons
There is some give and take to have an event management system and work order system tied together in one system.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Ryan: Great Feedback.
Would love to hear more about what WBC sees as critical functionality. That will help me and our team determine priorities for all out subscribers.
Also, we do offer some custom coding options for clients that need features that may not be on the "road-map".
Thanks
Tim Cool
More organization, cleaner communication, deeper client relationship, trackable and reportable data
Pros
Information is key in facilities services and through the program we have been able to open clear and trackable information with our clients.
Cons
The system works for what we need and it does it well and reliably so its hard to point out a downside.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Brian....thanks for the kind words and great review. We enjoy working with you and your clients.
Tim Cool
Pros
** Work order mgt - can set up preventative maintenance with automatic frequency reminders which pop up according the schedule.
Cons
Would like to see a way to track long term issues, or things that are on the 'waiting list' to be tackled.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Jean...great feedback. Can you give us an example of the long term items you would want to track?
Thanks
Tim Cool
Pros
Our managers and those authorized to generate work orders really like the easy use of the app and the paper trails that it generates. Our management staff like the reports and locations of issues to be able to track repeat problems.
Cons
Running reports is easier from a computer than the app.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Hi Stacy...thank you for your review. Please do not hesitate to provide us suggestions in the POST AN IDEA section. We love learning from our clients.
Tim Cool
Pros
Ease of the software and importing of reports, once I got going on the software.
Cons
Some reports are not importable, wish I didn't always have to select locations when I return to the daily space calendar
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Hi Nancy...thank you for your review. Please do not hesitate to provide us suggestions in the POST AN IDEA section. We love learning from our clients.
Tim Cool
Pros
ERP that integrates event planning with work order management.
Cons
Unless you have someone entirely devoted to managing/administrating, it is too bulky for a small team and requires much more time to manage, thus decreasing efficiency .
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Adam: Thanks for the candid feedback.
I would welcome additional feedback as to the items would are overwhelming and what suggestions you may have for our team to consider.
For example, we are in the process of writing a "QUICK RESERVATION" tool that will stream line the event creation greatly.
Please tell John I said HEY and would welcome the opportunity to talk directly.
Tim Cool
Organization of all the things we need to do.
Pros
Ease of function to do basic work order management. It's price is affordable too for a small organization.
Cons
Some of the notification email stuff is not as configurable as we would like (localizing who receives the emails).
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
Tracy....thanks for the great feedback.
The "notifications" section is in development right now. This will allow you to customize who and when you get emails. Should be released in 2-3 months.
Tim Cool
A cleaner interface, greater visibility for all users to see event information, and actual support (our old tool had no documentation or support).
Pros
The dashboard view has been a hit with our users - the ability to see all of your events and information in one location instead of having to click through multiple screens is a great boost to efficiency.
Cons
The reporting on the event side is a bit restricted.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Hi Angela...thank you for your review. What would be some suggestions for the reports? We love learning from our clients.
Tim Cool
Pros
We look forward to having a work order management system which is the main reason we chose eSPACE.
Cons
The app often has glitches - specifically when viewing the calendar the screen turns black or the events for a specific day do not load.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Laura: Thank you for your candor. I would love to learn more about the issues you had during setup. I am sorry you had the difficulties you experienced, and would like to take steps to help our team improve.
Thanks
Tim Cool
This software just leap frogged all others and has proven to be the most user friendly interface around.
Real time ability to see updates, room reservations, etc, in the cloud.
Pros
Able to export most reports to Excel is a great feature.
Cons
Some of the basic report items like resources being married to the space is definite need and they say they are working on a fix.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
Scott: Thanks for the feedback. Is reporting the primary concern for you?
Thanks
Tim Cool
The event management is being deployed and will support our organization in the coming weeks, months, and years.
Pros
We are looking forward to continuing to add users and expand the use of the event management and work order features.
Cons
No real flow chart was given. This would help make sure users don't have to double back to fix errors in set up.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Brenda: Thank you so much for the feedback. Keep the suggestions coming!
Thanks
Tim Cool
*Better Organization *Great Management Tool *Easy to Use
Pros
It also helps us better manage our calendar, as we can see upcoming events easily.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Mande: Thank you for the review. Please let us know if there is any things we can do to support you further.
Thanks
Tim Cool
I'm able to communicate quickly and efficiently with my team through espace.
Pros
It's very easy for me to quickly get online and put in a work request to the rest of our team.
Cons
I would like to see us be able to use it for staff scheduling and building rental management.
Rating breakdown
Time used: 6-12 months
Frequency of use: Monthly
Likelihood to recommend
Grace: Thanks for the great feedback.
Would love to learn more about the features you would like to see and how you would like to see they integrate with the system.
Thanks
Tim Cool
Pros
Its easy to use and very colorful!
Cons
I do not like that this software does not integrate well with other platforms or have hardware options (to my knowledge) to allow easier interface at meeting spaces.
Rating breakdown
Time used: 2+ years
Frequency of use: Weekly
Likelihood to recommend
Brian: Would like to know more about what integration you are looking for. We currently have over 20 system integration. Feel free to contact me direct with any suggestions.
Tim Cool
Quick and easy to use calendar views from month to agenda to weekdays, etc.
Pros
We use this at our church to schedule events, fulfill work orders, display public calendars, and as a ticketing system for our IT department.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
Brad: Thank you for sharing. Just curious...what kind of IT ticketing were you using prior to eSPACE?
Thanks
Tim Cool
Pros
From the facility management and administrative side of eSpace it is an incredibly valuable tool in monitoring and managing space usage.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Matt: Thanks for the feedback. Tell Bernie and the guys HEY!
Tim Cool
Pros
I like being able to see all events on the calendar. It does everything I need it to do and does it simply.
Cons
Doesn't integrate with my iphone well.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Collen: Thank you for the feedback.
Would love to know more about the iPhone issues you are experiencing. Would it be helpful if I had Nathan meet with you?
Thanks
Tim Cool
I do not have to double enter all the data with events in a separate HVAC software and the workflow for events and work order maintenance is done seamlessly.
Pros
I like that it manages the multitude of steps involved in event management as it processes that workflow for me.
Cons
As it grows, more functionality leads to more clicking and navigating. It is to be expected, and I am confident it will get better over time as streamlining is a priority at eSpace.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Luke: Thank you so much for your continues support of eSPACE and for being a leading voice in the development and enhancement of the product.
Tim Cool
Benefits - it is a very detail-oriented program and could be an excellent program to assist any business that is calendar-driven.
Pros
With the tutorials, customer service and the "chat" feature - I appreciate all avenues to receive information.
Cons
It would be a great help IF the program would email a reminder 2-3 days prior to a selective group.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Sherra: thank you so much for the kind words. Lorrie is a real blessing to our company and our clients.
Do you recall who else has contacted you. I am sorry if that has been unnecessary.
Thanks
Tim Cool
Pros
We greatly value eSpace's capability to provide a readily available mobile interface for our Facilities personnel to access and use for work orders, from event setups to repairs and everything in between.
Cons
Some of our employees have expressed that the mobile app lacks certain features to make navigating it easy and intuitive.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Hi Adam...thank you for your review. Please do not hesitate to provide us suggestions in the POST AN IDEA section. We love learning from our clients.
Tim Cool
