eSPACE Features List

eSPACE Reviews

eSPACE

3-in-1 Facilities Management Software

4.51/5 (155 reviews)
29,875

eSPACE Feature Summary

  • Importing data from outside applications
  • Generate customized reports
  • Proactive work order reminders
  • Proactive work order email notifications
  • Work order alerts
  • Vendor workflow management
  • Events scheduler module
  • Single source for all resource scheduling needs
  • Public and private calendar views
  • Integration with building automation systems
  • Integration with outlook
  • Real-time events conflict detection
  • Develop customized forms
  • Manage events across multiple locations
  • Manage events scheduling
  • Inventory control
  • Track inventory status
  • Vendor management
  • Manage work orders

Other Industries Feature Comparison

Most popular features of all Other Industries apps

API (90 other apps)
Accounting Integration (43 other apps)
Activity Dashboard (65 other apps)
Activity Tracking (45 other apps)
Automatic Notifications (67 other apps)
Automatic Reminders (59 other apps)
Billing & Invoicing (53 other apps)
Calendar Management (65 other apps)
Client Portal (46 other apps)
Customizable Reporting (51 other apps)
Data Import/Export (43 other apps)
Document Storage (43 other apps)
Drag & Drop Interface (47 other apps)
Electronic Payments (49 other apps)
Inventory Management (55 other apps)
Inventory Tracking (43 other apps)
Invoice Management (70 other apps)
Quote Management (46 other apps)
Reporting & Statistics (65 other apps)
Third Party Integration (56 other apps)

Competitor Feature Comparison

Mobile apps

iOS App


0 reviews

See all iOS Apps

Requires iOS 10.2 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


0 reviews

See all Android Apps

eSPACE Feature Reviews

25 reviewers had the following to say about eSPACE's features:

Diane Slocum

User Friendly programs and customer support has been quick to respond to idea suggestions

2018-03-07

Running reports on areas is easy and a nice feature to have for end of year reviews.

Pros

The calendar is a quick and easy way for our staff to view room availability and what is happening in our buildings.

Cons

We wish there was a drop down feature on the calendar that you could choose the month and year without having to type it in or scroll through each month.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Cool Solutions Group


Diane: Thank you for the kind words and good suggestion.

Thanks for your support.

Tim Cool

Read more
Landon Trotter

I have enjoyed using the software and have been very pleased with the continued updates!

2018-02-26

It accomplishes work order and space management.

Pros

It is mobile friendly and has great reporting features.

Cons

It can be a little overwhelming for first time users. It takes some time to get used to the way it functions.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Cool Solutions Group


Landon...thanks for the review and great feedback

Tim Cool

Read more
Amy Gagliardi

Overall experience is very positive. It was easy to learn and perfect for our needs.

2018-02-26

Easy facility scheduling and worry free data backup.

Pros

It's hosted on the internet. Data is automatically backed up.

Cons

Some of the reports print out blank.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Cool Solutions Group


Hi Amy...thank you for your review. Please do not hesitate to provide us suggestions in the POST AN IDEA section. We love learning from our clients.

Tim Cool

Read more
Darren Hochstedler

The perfect solution to our Scheduling needs

2018-02-27

Website calendar. Outlook integration.

Pros

We suggested a feature that would help us with searching and were surprised when that feature actually showed up with the next release.

Cons

Especially the way the calendar displays on the iphone.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Cool Solutions Group


Darren...thanks for the feedback.

With regards to the reports, are the issues from the mobile app or the computer version?

Thanks

Tim Cool

Read more
Ryan Merrick

Well made, easy to setup and use. Highly flexible software. Actively developed and supported.

2018-03-05

Great work order and event management functionality.

Pros

Low cost and easy payment options.

Cons

There is some give and take to have an event management system and work order system tied together in one system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Cool Solutions Group


Ryan: Great Feedback.

Would love to hear more about what WBC sees as critical functionality. That will help me and our team determine priorities for all out subscribers.

Also, we do offer some custom coding options for clients that need features that may not be on the "road-map".

Thanks

Tim Cool

Read more
Brian McGonigle

The system is very user friendly and intuitive allowing for different knowledge levels of users.

2018-02-26

More organization, cleaner communication, deeper client relationship, trackable and reportable data

Pros

Information is key in facilities services and through the program we have been able to open clear and trackable information with our clients.

Cons

The system works for what we need and it does it well and reliably so its hard to point out a downside.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Cool Solutions Group


Brian....thanks for the kind words and great review. We enjoy working with you and your clients.

Tim Cool

Read more
Jean Knuteson

We initially used eSpace for scheduling room usage and activated the Work Order management shortly

2018-02-26

Pros

** Work order mgt - can set up preventative maintenance with automatic frequency reminders which pop up according the schedule.

Cons

Would like to see a way to track long term issues, or things that are on the 'waiting list' to be tackled.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Cool Solutions Group


Jean...great feedback. Can you give us an example of the long term items you would want to track?

Thanks

Tim Cool

Read more
Stacy Chapman

We have a large camp facility with multiple buildings, equipment etc. This is a great program!

2018-02-26

Pros

Our managers and those authorized to generate work orders really like the easy use of the app and the paper trails that it generates. Our management staff like the reports and locations of issues to be able to track repeat problems.

Cons

Running reports is easier from a computer than the app.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Cool Solutions Group


Hi Stacy...thank you for your review. Please do not hesitate to provide us suggestions in the POST AN IDEA section. We love learning from our clients.

Tim Cool

Read more
Nancy Charles

Easy to work with

2018-02-26

Pros

Ease of the software and importing of reports, once I got going on the software.

Cons

Some reports are not importable, wish I didn't always have to select locations when I return to the daily space calendar

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Cool Solutions Group


Hi Nancy...thank you for your review. Please do not hesitate to provide us suggestions in the POST AN IDEA section. We love learning from our clients.

Tim Cool

Read more
Adam Lawrence

Overly complex and time-consuming

2018-04-16

Pros

ERP that integrates event planning with work order management.

Cons

Unless you have someone entirely devoted to managing/administrating, it is too bulky for a small team and requires much more time to manage, thus decreasing efficiency .

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Cool Solutions Group


Adam: Thanks for the candid feedback.

I would welcome additional feedback as to the items would are overwhelming and what suggestions you may have for our team to consider.

For example, we are in the process of writing a "QUICK RESERVATION" tool that will stream line the event creation greatly.

Please tell John I said HEY and would welcome the opportunity to talk directly.

Tim Cool

Read more
Tracy Bashore

espace has just enough functionality without being overwhelming in function. We love it.

2018-02-26

Organization of all the things we need to do.

Pros

Ease of function to do basic work order management. It's price is affordable too for a small organization.

Cons

Some of the notification email stuff is not as configurable as we would like (localizing who receives the emails).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Cool Solutions Group


Tracy....thanks for the great feedback.

The "notifications" section is in development right now. This will allow you to customize who and when you get emails. Should be released in 2-3 months.

Tim Cool

Read more
Lisa McLaughlin

We have been very impressed with customer service.

2018-02-26

A cleaner interface, greater visibility for all users to see event information, and actual support (our old tool had no documentation or support).

Pros

The dashboard view has been a hit with our users - the ability to see all of your events and information in one location instead of having to click through multiple screens is a great boost to efficiency.

Cons

The reporting on the event side is a bit restricted.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Cool Solutions Group


Hi Angela...thank you for your review. What would be some suggestions for the reports? We love learning from our clients.

Tim Cool

Read more
Laura Stuart

The set up was very time consuming without a lot of guidance on the front side.

2018-03-02

Pros

We look forward to having a work order management system which is the main reason we chose eSPACE.

Cons

The app often has glitches - specifically when viewing the calendar the screen turns black or the events for a specific day do not load.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from Cool Solutions Group


Laura: Thank you for your candor. I would love to learn more about the issues you had during setup. I am sorry you had the difficulties you experienced, and would like to take steps to help our team improve.

Thanks

Tim Cool

Read more
Luke Littrell

The new Gold Standard for Work Order Management

2015-11-06

This software just leap frogged all others and has proven to be the most user friendly interface around.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Cool Solutions Group


Luke....you are the best!

Tim Cool

Read more
Scott Hammond

Overall, the product is good.

2018-02-26

Real time ability to see updates, room reservations, etc, in the cloud.

Pros

Able to export most reports to Excel is a great feature.

Cons

Some of the basic report items like resources being married to the space is definite need and they say they are working on a fix.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from Cool Solutions Group


Scott: Thanks for the feedback. Is reporting the primary concern for you?

Thanks

Tim Cool

Read more
Brenda Curvey

Setting up spaces and equipment was fast and easy. Tutorials were good, and they helped.

2018-02-27

The event management is being deployed and will support our organization in the coming weeks, months, and years.

Pros

We are looking forward to continuing to add users and expand the use of the event management and work order features.

Cons

No real flow chart was given. This would help make sure users don't have to double back to fix errors in set up.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Cool Solutions Group


Brenda: Thank you so much for the feedback. Keep the suggestions coming!

Thanks

Tim Cool

Read more
Mande Saitta

We've loved having this centralized way to reserve rooms and view upcoming events!

2018-02-27

*Better Organization *Great Management Tool *Easy to Use

Pros

It also helps us better manage our calendar, as we can see upcoming events easily.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Cool Solutions Group


Mande: Thank you for the review. Please let us know if there is any things we can do to support you further.

Thanks

Tim Cool

Read more
Grace Buckner

functional and easy to use for my purposes

2018-03-06

I'm able to communicate quickly and efficiently with my team through espace.

Pros

It's very easy for me to quickly get online and put in a work request to the rest of our team.

Cons

I would like to see us be able to use it for staff scheduling and building rental management.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from Cool Solutions Group


Grace: Thanks for the great feedback.

Would love to learn more about the features you would like to see and how you would like to see they integrate with the system.

Thanks

Tim Cool

Read more
Brian Poole

Its a great, functional, website but the integration with other workflows is quite limited

2018-02-26

Pros

Its easy to use and very colorful!

Cons

I do not like that this software does not integrate well with other platforms or have hardware options (to my knowledge) to allow easier interface at meeting spaces.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No

Response from Cool Solutions Group


Brian: Would like to know more about what integration you are looking for. We currently have over 20 system integration. Feel free to contact me direct with any suggestions.

Tim Cool

Read more
Bradley Shoemaker

There has never been an issue with eSPACE

2018-03-01

Quick and easy to use calendar views from month to agenda to weekdays, etc.

Pros

We use this at our church to schedule events, fulfill work orders, display public calendars, and as a ticketing system for our IT department.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Cool Solutions Group


Brad: Thank you for sharing. Just curious...what kind of IT ticketing were you using prior to eSPACE?

Thanks

Tim Cool

Read more
Matt Millmore

Overall a great platform for Event Scheduling and Work Order Management.

2018-03-01

Pros

From the facility management and administrative side of eSpace it is an incredibly valuable tool in monitoring and managing space usage.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Cool Solutions Group


Matt: Thanks for the feedback. Tell Bernie and the guys HEY!

Tim Cool

Read more
Colleen Stafford

Very functional and does what we need it to do

2018-02-27

Pros

I like being able to see all events on the calendar. It does everything I need it to do and does it simply.

Cons

Doesn't integrate with my iphone well.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Cool Solutions Group


Collen: Thank you for the feedback.

Would love to know more about the iPhone issues you are experiencing. Would it be helpful if I had Nathan meet with you?

Thanks

Tim Cool

Read more
Luke Littrell

eSpace helps me manage 100 rooms at 2 campuses as well as maintenance. I am freed up to do more!

2018-02-26

I do not have to double enter all the data with events in a separate HVAC software and the workflow for events and work order maintenance is done seamlessly.

Pros

I like that it manages the multitude of steps involved in event management as it processes that workflow for me.

Cons

As it grows, more functionality leads to more clicking and navigating. It is to be expected, and I am confident it will get better over time as streamlining is a priority at eSpace.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Cool Solutions Group


Luke: Thank you so much for your continues support of eSPACE and for being a leading voice in the development and enhancement of the product.

Tim Cool

Read more
Sherra Clay

Fairly easy to learn. Great customer support to help learn the ropes.

2018-03-01

Benefits - it is a very detail-oriented program and could be an excellent program to assist any business that is calendar-driven.

Pros

With the tutorials, customer service and the "chat" feature - I appreciate all avenues to receive information.

Cons

It would be a great help IF the program would email a reminder 2-3 days prior to a selective group.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Cool Solutions Group


Sherra: thank you so much for the kind words. Lorrie is a real blessing to our company and our clients.

Do you recall who else has contacted you. I am sorry if that has been unnecessary.

Thanks

Tim Cool

Read more
Adam Duarte

We use eSpace at our church to help our Facilities personnel keep track of a variety of tasks.

2018-02-26

Pros

We greatly value eSpace's capability to provide a readily available mobile interface for our Facilities personnel to access and use for work orders, from event setups to repairs and everything in between.

Cons

Some of our employees have expressed that the mobile app lacks certain features to make navigating it easy and intuitive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Cool Solutions Group


Hi Adam...thank you for your review. Please do not hesitate to provide us suggestions in the POST AN IDEA section. We love learning from our clients.

Tim Cool

Read more