Covetrus Pulse vs VitusVet

Weave

Covetrus Avimark

ezyVet

PetDesk

IDEXX Neo

Rapport

Compare Covetrus Pulse and VitusVet based on features, pricing, verified reviews, integrations & more. Find out which software is best for your business today.

Next-generation cloud-based software that transforms, innovates, and automates the way vets run their practices.

IDEXX Neo is the cloud-based practice software that is intuitive to use, easy to learn and built to make switching simple.

AVImark by Covetrus is an on-premise practice management software designed to help veterinarians and vet hospitals automate and manage finance and administration tasks, such as appointment scheduling, invoicing, budgeting, medical records management, and more.

eVetPractice is evolving to Covetrus Pulse—Covetrus Pulse brings your software applications into a single, seamless veterinary operating system (vOS), letting practice teams focus on what matters most – caring for animals and strengthening client relationships.

Accounting

Activity Dashboard

Appointment Scheduling

Billing & Invoicing

Calendar Management

Charting

Client Management

Communication Management

Confirmations/Reminders

Customer Database

Document Storage

Electronic Payments

Electronic Signature

Email Reminders

Imaging and X-rays

Inventory Management

Patient Records Management

Payment Processing

Prescription Processing

Reminders

Reporting & Statistics

Self Service Portal

SMS Messaging

Template Management

Third-Party Integrations

Treatment Planning

Covetrus Pulse

Android

Linux

Web-based

Windows

iPad

iPhone

Office Manager 

I love the easy of this program. I love that I can pull up the program on my cellphone if we at a house call or the power goes out at the clinic.

Owner, DVM

We were very impressed with the reporting features, the ease of keeping patient records, and the ease of learning how to use the software. Having gone from no practice software to eVet was seamless.

Office Manager

We have had a lot of issues with the printing, the dymo label printer would just stop working for no reason and the printers would not work from time to time and we had to trouble shoot them a lot.

Manager

The other con would be the inability to store Clients Credit Card numbers, it is high in demand. Printers and label makers are incompatible with Google Chrome - so we often have troubles.

manager

The customer service and trainers have been awesome. We are very happy with software.

Hospital Administrator

The accounting is horrible. It is near unusable to reconcile your daily charges.

Our team was able to easily and quickly catch on to how it works and the intricacies. Love the ability to add or subtract (activate and deactivate) settings and reports, it is very easy.

Practice Manager

We love the fact that eVet is cloud base and has a chat button. We do not have to spend a lot of time on the phone trying to get help with certain issues/situations.

Owner/Veterinarian

Easy to customize and customer support is very helpful and friendly.

Practice Owner

Reporting functionality is terrible. Several of their reports simply don’t work (and they acknowledge this but still have them as an option to select.

owner 

Very easy to use and a lot of helpful features for medical records and client communication. Have tried others and this one is definitely the most user friendly in my opinion.

OM/Lead CSR

I love how easy Pulse is to navigate, I feel Pulse is very user friendly.

Hospital Manager

Overall, the transition has been great. It has improved my room turnover time, accuracy of invoices, and integrates with my in-house lab machines.

Owner

Can access from any computer or your smart phone. Been happy with out selection.

Practice owner

Boarding, inventory, and customer service are terrible. The constant changing of the graphics make the product almost unusable.

This is a good product for the money for a smaller practice. We have outgrown it considerably (do not have days in end to work through data spreadsheets).

Veterinarian

Allows us to integrated automated payments for our monthly wellness plan customers. Also love that it's cloud based and accessible anywhere.

Cost per month for the software is very reasonable. It was easy to learn and my whole staff was competent on the platform within days.

Freelancers

Large Enterprises

Mid Size Business

Small Business

PetDesk is the all-in-one patient journey platform that can help veterinary clinics reduce their busy work so they can focus on better patient outcomes. 
The PetDesk platform offers a range of tools and features including digital marketing, online booking, VoIP, mobile app, reminders and more!

Rapport helps streamline interactions with pet parents and reduce administrative inefficiencies. Key features include automated reminders, two-way multi-media messaging, an online pet portal, mobile capabilities for clinic users and pet parents, client satisfaction surveys, and more.

Weave is the all-in-one customer communications and engagement platform for small and midsize business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey.

VitusVet is a cloud-based veterinary practice management software that enables veterinarians and hospitals to manage administrative workflows, client communications, payments, medical records, appointments, and more.

Alerts/Notifications

Workflow Management

VitusVet

I find it fairly easy to use and our clients who use it, like it. The customer service team is very friendly and eager to help - which says a lot about a company.

When I initially signed on with them, I was impressed with ways they were looking to expand services to better assist the veterinary clinics.

Overall it is a good program and the tech support is awesome and gets back to you right away.

We switched to Vitusvet for the prescription ordering module and love it. I also like that appointments are by request and not actually made by the client.

Receptionist

Being a mixed practice with 6 doctors, our phones are always ringing, so being able to schedule from the computer helps greatly. We are trying out the texting feature and we love it so far.

Overall experience has been good and customer service is always very responsive.

Assistant Lead Receptionist

While doing everything curbside, we've utilized the texting more than we thought we ever would. Appointment and med requests are easy to read and follow up on, the UI is fantastic.

Vitus Vet is very user friendly. We especially love the 2-way connect (texting platform), as it integrates with our practice management software.

It is so easy to implement and they help you every step of the way. The other features such as two-way texting, text to pay, and door dash prescriptions are helpful in every practice.

Practice Administrator

It helps us to increase our revenue through increased compliance. It has eased our reminder process and appointment confirmations, saving critical admin time.

Starting to integrate this with telemedicine where clients can text pet pictures with questions. It is also a great appointment reminder tool.

The lack of support is my highest criticism. I don't have a dedicated person or people to help navigate problems and also to present new features and education.

The setup went flawlessly but support afterwards was not good. We still use it but I don’t have a super strong tie if something better came at better price.

Would be best for a small practice. We love it and have used it for years but will likely be switching to a more intuitive program in the near future.

President

Difficult customer service, and sometimes doesn’t sync up properly.

It makes any contact with our clients quick and easy. Clients are also able to see their pet's records and lab work in the app which is not a feature we've had before.

At this time I do not find any cons with the system. The company responds to my requests and questions fast and has resolved problems quickly.

The medical records are available for viewing too soon. Not flexible appointment request options.

Covetrus Pulse vs VitusVet Comparison

Covetrus Pulse

VitusVet

Overview

Video & Screenshots

Pricing

User reviews

Key features

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