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Covetrus Pulse Logo
Covetrus Pulse
4.2
(335)

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Introducing the industry’s first veterinary operating system

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Covetrus Pulse Pricing

Pricing overview

Value for money rating

4.3

/5

335

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Pricing options
Free plan
Subscription
Free trial

Pricing details

eVetPractice offers 3 price plans.

Foundation: $250 per month
Standard: $386 per month
Premium: $536 per month

What users say

This is a good product for the money for a smaller practice. We have outgrown it considerably (do not have days in end to work through data spreadsheets).
Cost per month for the software is very reasonable. It was easy to learn and my whole staff was competent on the platform within days.

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Reviewers who mentioned pricing said:

LM
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Linda M.

Veterinary, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Price is great, lots of improvements needed

Reviewed 4 months ago

I see absolutely no change for the better now that eVet is called Covetrus Pulse. We have been promised so many "enhancements" over the years, and have gotten not a single thing that we've requested to make our jobs easier with this software. Covetrus took over and is attempting to make it look pretty like the competitor ezVet, but it's not working. We may actually be changing to ezVet soon.

Pros

The price is great. The scheduling module is very user friendly. Reminders are accurate.

Cons

Managing records, client communications, and invoicing could all be better. I also hate that when we ask for a specific improvement, Covetrus tells us we can submit an "enhancement request" for the software team to take into consideration. We've submitted countless "enhancement requests" over the last 4 years of using them, and literally NONE of them have been granted. Instead we get unwanted "updates" such as the screen being outlined in pink/blue to indicate the patient gender, the appointment calaendar now has the times along the side of schedule(nobody needed this, the times are on the appt slots when you hover over them), and the removal of the original whiteboard to be replaced by a "tasks" list that does not work the same way.

Vendor response

Thanks for sharing your feedback with us. We will provide this information to our product team for review.

AP
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Ashley P.

Veterinary, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Relatively User-friendly PMS for a Reasonable Price

Reviewed a year ago

Would like more integration, good customer service, seems to be pretty intuitive, also seems easy to accidently move or delete things, on a day to day basis we enjoy the system.

Pros

Cloud-based, customer service is quick and helpful, appt scheduling is pretty seamless, we can make our own forms to fit our clinic's needs, continually making updates, seems to take our opinions into consideration,

Cons

Boarding calendar, returning items or editing receipts takes a lot of steps, too easy to accidentally move things, should require a pets name to make an appointment, inventory needs some tweaks to account for damaged product we are requesting credit for, have been unable to do electronic forms on Chromebooks since a recent update

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Lisa S.

Verified reviewer

Veterinary, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Best bang for the buck

Reviewed 3 years ago

Probabaly the thing that has been the very most valuable is the ability to live chat with customer support. I also appreciate the no-fine-print subscription fees.

Pros

I love the cloud based accessibility! I also love being almost completely paperless. Integrated ordering thru MWI and rep is a a time saver. Easy to modify templates for email communications, practice documents, and SOAP notes. Payment processing integration helps streamline the check-out processs and eliminate manual entry errors. QBO integration is a plus. The cost compared to competitors was a big factor in my decision - value for the money.

Cons

Initial inventory setup was a bit painful and I ended up needing to back track to correct some errors due to some lack of information in initial training.

Vendor response

Thank you for your detailed review, Dr. Shumate! Thank you for choosing eVetPractice to run your veterinary business.

SJ
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Sandra J.

Veterinary, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Evet is a great option for the price

Reviewed a year ago

Overall we have been very happy with our choice! The tech team is not only polite and responsive, they are amazing!

Pros

What we love about Evet is that, unlike Avimark, it doesn't just shut down and no inhouse server to worry about. Also, we really love the real time updates - seemless!

Cons

So, we run an all-exotics veterinary hospital. From the very beginning, we knew that no veterinary software was going to be made for "us". However, for the ease of making something work for us, we chose Evet. THe software was relatively easy to change to fit our needs. There have been many challenges that make Evet frustrating. We run business so differently than companion practices, use different products, rarely use pet insurances or wellness plans. So, you can see that all of those great Evet programs and uses are useless to us. We have asked for lots and lots of updates over the last couple of years, and we probably won't see them implemented because companion practices make up for of a constituency than we do....

TW
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Tami W.

Veterinary, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Good basic software

Reviewed 2 years ago

We overall like the product. There have been bugs to work out. I wish that the company would solve actual problems instead of moving things around.

Pros

The best part about the software is the price

Cons

Report options are lacking it would be nice to have greater flexibility in what reports you were able to run. For many things it seems like you have to click through about 5-6 different screens and popups to get where you want to go.

SG
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Steven G.

Veterinary, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Evet Practice Review from a solo practitioner.

Reviewed 2 years ago

In general technical support has been good and very responsive. The setup when I initially went to even brutal. It took many hours on my part getting things set up. I am not sure I would have gone through with Evet had I known that.

Pros

Integration with many other apps, lab equipment.

Cons

Very inefficient. It takes a million clicks to get anything done. Also, the inventory section is awful. It should alert at low inventory and not allow a charge to be put through on a zero inventory item. Improvements seem to come slowly. Recently there have been aesthetic changes but not much that truly improves the functionality of the software.

MU
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Marie U.

Veterinary, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Good Software that Continues to Improve

Reviewed 2 years ago

Overall, I have had a great experience with eVetPractice for a cloud based system and I look forward to seeing how they develop and what they add from here!

Pros

It is more user friendly that some other software options. The fact that it is cloud based and can be accessed from anywhere was key for our purchasing decision. I like the fact that they continue to add features.

Cons

There are some features that are not available that I think should be common in veterinary software. When we ask about them, they add it to the features request list, but sometimes this takes a long time to get implemented. Example: ability to prevent some employees from making changes to the schedule. Hopefully will integrate with IDEXX xray systems soon! Would also like the ability to link multiple inventory items without making a package, and ability to zero out cost of linked inventory items.

PC
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Phillip C.

Veterinary, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Evet Addition To The Practice

Reviewed 2 years ago

Overall, the transition has been great. It has improved my room turnover time, accuracy of invoices, and integrates with my in-house lab machines. Users can me modified to only have certain access, which has been great for security and accountability. Really don't have any major complaints with the software. Aside from improving financial reporting features I would give the software a 4.5/5.

Pros

I like that it is cloud based. Eliminated a huge portion of my monthly IT bill. Customer support is great and very knowledgeable. Cost per month for the software is very reasonable. It was easy to learn and my whole staff was competent on the platform within days.

Cons

The reporting features could use some tweaking. Some things can be very nuanced and the financial reports could do with some additions and upgrades. Things have been tough for my bookkeeper and I don't have a great avenue in order to iron out these issues. Customer support is great on daily Evet use and issues but reporting needs its own department of support.

MO
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Mark O.

Veterinary, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent cloud solution, a good value

Reviewed 2 years ago

EvetPractice has eased my anxiety around daily backups, redundancy and hardware failures. Their update management has never left us without functional software. I have recommended and assisted 3 other hospitals transition to EvetPractice and will continue to do so.

Pros

EvetPractice allowed us to move to a paperless process. Integrations with 3rd party products have eased tasks like reminders and lab result management. Pricing is very straight forward - per doctor fee rather than per user or per client. High uptime availability, monthly updates, great tech support available via the app to all users.

Cons

reporting is only somewhat customizable. Many canned reports are provided, but new reports cannot be created by user

SW
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Sandie W.

Veterinary, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great for mobile vets!

Reviewed 2 years ago

Overall Evet is a good product with excellent customer service. Updates can be slow to come but that is understandable at this price point.

Pros

Evet is super easy to use on a daily basis. My favorite thing as a mobile vet is the easy access to google maps for my client's address. I love being able to access medical records on the go, and all my employees have easy access to their work schedules right there on the calender. Its very easy to check people out, change prices, etc. I've used Avimark and Cornerstone, and evet is by far the better product. The help chat feature always has all the answers to our questions in just a few minutes. Really good customer service!!

Cons

Setup took some time. It was also my first time setting up practice software, so I give it the benefit of the doubt on that one. I don't like the constant updates and changing location of buttons for no reason. Don't like the menu list in the gear icon, poor functionality for going deeply into the options.

VW
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Vaughn W.

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Could not be more happy or satisfied after my first year with eVetPractice!

Reviewed 5 years ago
Pros

I'm a small animal House Call practice, but we also set up Express Wellness Clinics in the Birmingham, AL area doing low-cost vaccine clinics. In July of 2016, when I started to do my county wide Express Wellness Clinics, I was looking for a good, affordable, reliable, and cloud based software system. All achieved. I had used eVetPractice working with a local shelter the year before. For a single...

Cons

No cons were added to this review

Vendor response

Hello Dr. Walker, Thank you for the wonderful words. Sincerely, eVetPractice Team

SR
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Sue R.

Veterinary, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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eVetPractice is an economical and useful tool

Reviewed 3 years ago
Pros

Ease of use, easy to upgrade, accessible from multiple sites

Cons

Some of the financial reports are difficult to use. We get conflicting results on our accounts receivable in different reports.

Vendor response

Thank you for the kind words, Dr. Reiter! Check out the September 2019 release, we've made changes to our accounting side. Be sure to let us know what you think!

AL
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Andrea L.

Veterinary, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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EVet is a Godsend

Reviewed a year ago

So happy to have joined the eVet Users team, we're discovering new things everyday to make us more efficient and to provide the best patient care.

Pros

The customization of eVet is what drove me to the product, the price tag sealed the deal. Being able to access the software, anywhere, instead of being chained to our antiquated server is glorious and the support team has been nothing short of gracious and helpful.

Cons

No hot keys or text expander....we miss those things the most. Reporting is cumbersome and awkward.

Vendor response

So happy you're having a great experience with eVetPractice. Thanks for leaving a review!

JS
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Jennifer S.

Veterinary, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Winner! Functionality! Ease of Use! Cost!

Reviewed 6 years ago

Can't even brag enough about EVetPractice for running a veterinary practice smoothly. The developers are top notch. Always available and responsive via their help chat box in the lower right corner. They make upgrades easily. The integrations, like VPR Cloud Formulary, Demand Force client communications, laboratory integration, email within the system- just cuts tasks down to a minimum. We use the...

Pros

Functionality, common sense approach, ease of use, employees find easy to train on using, cloud based accessibility, integrations from 3rd parties and of course- price!

Cons

Not two way integrations with all laboratories

Vendor response

Hello Jennifer, Thank you for the kind words! Eddie and eVetPractice Team

LY
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Lydia Y.

Medical Practice, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Customization for unique needs

Reviewed a year ago

Evetpractice is simple to use and helps keep me organized. It offers the capability of much more involved EMR software at a fraction of the cost.

Pros

We chose evetpractice because we were able to customize and individualize settings to meet the unique needs of our veterinary practice, which provides lifetime care for geriatric elephants.

Cons

I loved evetpractice when it was a very small company. I know that growth is important, and the customer service has remained great, but I miss calling them when they were just a few employees big because everyone knew everyone.

AC
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Anne C.

Veterinary, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Good value for $$, but lacking some things

Reviewed 2 years ago

Overall it has been a steep learning curve, but have gotten the hang of it. I’d really like yo be able to “lock” records... it would be very easy to go in and accidentally delete an entire record, there is no “are you sure you really want to delete” questions... just gone

Pros

Cost, scheduling, online chat help, once you get used to it, easier to use, but still a lot of steps at times

Cons

Lots of clicks to do something, inability to time stamp, refills pull from price originally put in ( so if it has increased, you lose that money, no way to lock medical records, not super-intuitive .

TM
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TERRENCE M.

Veterinary, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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You won't regret it!

Reviewed 6 years ago

Couldn't wait to get away from the 1990's server headaches and onto the cloud...but I was nervous. I researched and demo'd my brains out...couldn't find anything I liked until I tripped across eVetpractice. We Demo'd it for a month then took the plunge. There are pro's and con's to everything so there a few things eVet can't do that the old system could do...but I don't miss them. The pro's FAR OUTWEIGH...

Pros

EASE, SPEED, ROBUST, COMPREHENSIVE, REPORTING

Cons

ORGANIZING TRAVEL SHEETS AND OTHER REPORTS IS TRICKY WHEN YOU FIRST GET STARTED

Vendor response

Hello Terrence :), Thank you for the great review! You know we love you guys too. Thanks Eddie and eVet Team

SR
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Stephen R.

Health, Wellness and Fitness, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Owner, veterinarian

Reviewed 4 years ago

this is a very nice program and I shopped them all. Very competitive and works well. Reasonably comprehensive. Wish the developers were more motivated to improve and really understood my needs. Very happy though. Would recommend.

Pros

Easy to use. Decent medical records.......could be better if they were more forward thinking Reasonable price.

Cons

Stupid little things.....why hasn't this been fixed. Lack of development....this is a very nice program but it coud be so much better if somebody with more inspiration was running the show. Medical records are nice but very basic I am just not sure they want to be better. Hard to control how many emails and reminders.......needs development. Sales reps nice but not effective They have this list of requested improvments that must be in a deep dark basement......never seem to get a response to requests.

Vendor response

Dr. Romero, Thank you for your feedback! We love hearing that eVetPractice is easy to use for you and your team. We also appreciate your feedback surrounding areas where we can improve. I've passed this directly to our Product Management team for review. If you ever have questions or additional feedback surrounding eVetPractice, please don't hesitate to reach us at HSVS.Solutions@HenryScheinVet.com.

RH
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Ryan H.

Veterinary, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Love How Easy eVet Is!

Reviewed a year ago

Overall, I have been very happy with the functions and features of eVet, as well as with the ease of use! It is definitely worth the price!

Pros

As a web/cloud based program, eVet makes client communications so much easier with the quick link options visible right from a patient’s record. I also love the interface and how clean and simple it is.

Cons

Some integrations do not work well with eVet, primarily when eVet does software updates.

LC
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Laura C.

Veterinary, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great way to manage wellness plans

Reviewed 2 years ago

We are very happy with this software and the chat based support we receive.

Pros

Allows us to integrated automated payments for our monthly wellness plan customers. Also love that it's cloud based and accessible anywhere.

Cons

Ongoing montly cost is more expensive than buying software outright.

MM
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Michael M.

Veterinary, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Review 9/6/19

Reviewed 3 years ago

Split billing is great. The majority of the features are great.

Pros

Equine Practice split billing, customer support and training, and price.

Cons

We do a lot of "monthly" billing not a lot of daily billing so software is sometimes awkward to use. The biggest problem is financial charges. Because some of our accounts are billed monthly and eVet charges FC on individual "visits" it's been difficult to calculate FC automatically.

JN
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Jennifer N.

Veterinary, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Among the top veterinary cloud services!

Reviewed 3 years ago

Overall, while eVet has weaknesses, it's a strong entry to the veterinary cloud EMR market and has a reasonable cost for value. It may not be perfect for everyone, but I certainly recommend it to most users.

Pros

Cloud-based equals no updates, no downloads, and 'anywhere' access from any device. It's generally intuitive and new employees can pick up the basics quickly.

Cons

The formatting leaves something to be desired, with lots of scrolling up and down needed and never a good complete overview available on one page. The pop-up or hovering windows are inconsistent, and overlays cover up important things in odd ways that can be frustrating. Reporting is a weak area and definitely needs to be improved.

Vendor response

Hello Dr. Norton! Thank you for the feedback! I'm glad that you find eVetPractice easy-to-use. We're always working on improving functionality, I've sent over your feedback about formatting improvements. If you have any additional questions or feedback, please don't hesitate to reach us at US-CGSS_Solutions@Covetrus.com. All the best!

jT
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joy T.

Veterinary, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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evet good value and features are still a work in progress

Reviewed a year ago

i like that it is in the cloud based. overall, i was debating between ezyvet and evet. im not sure i made the right decision. i am hoping with all the uodates that it will improve

Pros

customer service is great! always there to answer my questions and very patient and friendly

Cons

i have a hard time telling if the client transaction isnt cut and dry. if they left a deposit or if they have a balance on the account it is difficult to tell the formatting kn the document template is frustrating. it doesnt work like microsoft word. the tabs and bullet points dont format correctly we had issues with it running slow and our entire schedule disappearing

Vendor response

Thanks for being a great customer and for sharing your feedback with us.

BR
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Brittany R.

Veterinary, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Evet review

Reviewed a year ago

I like that i can print treatment plans seperate from invoices. This has created less confusion making a high end and low end.

Pros

The ability to look up owners/pets by multiple means.

Cons

Going between all of the tabs to find info is tedious

Vendor response

Thanks for sharing your review with the veterinary community!

MN
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Michael N.

Veterinary, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Turn key and easy to implement

Reviewed 2 years ago

Realistically I couldn’t imagine a simpler or better solution. It’s reliable and makes dunking the practice so much easier.

Pros

Pricing is fair, features are robust, and it integrates with quickbooks for seamless accounting.

Cons

Interface is not ideal for mobile, integration with payment processors is limited, but really good if you use the supported merchants.