eVetPractice Pricing Plan & Cost Guide

eVetPractice

Cloud-based veterinary practice management system

4.26/5 (330 reviews)

eVetPractice Pricing

Starting from: $100.00/month

Pricing model: Subscription

Free Trial: Available

eVetPractice offers 2 price plans.

Mobile practice: $100/month per mobile vet + $15 per additional vet
Stationary practice: $200/month per location + $15 per additional vet

Competitors Pricing

Lodgify

Starting from: 11.00
Pricing model: One Time License
Free Trial: Available

ZenMaid

Starting from: 49.00/month
Pricing model: Free, Subscription
Free Trial: Available

Claimable

Starting from: 59.00/month
Pricing model: Subscription
Free Trial: Available

ClubExpress

Starting from: 24.00/month
Pricing model: Subscription
Free Trial: Available

Elexio Community

Starting from: 35.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

eVetPractice Pricing Reviews

Pros

  • We were very impressed with the reporting features, the ease of keeping patient records, and the ease of learning how to use the software. Having gone from no practice software to eVet was seamless.Lacey D.Read the full review
  • The customer service and trainers have been awesome. We are very happy with software.Catherine W.Read the full review
  • Our team was able to easily and quickly catch on to how it works and the intricacies. Love the ability to add or subtract (activate and deactivate) settings and reports, it is very easy.Anne B.Read the full review

Cons

  • We have had a lot of issues with the printing, the dymo label printer would just stop working for no reason and the printers would not work from time to time and we had to trouble shoot them a lot.Collene W.Read the full review
  • The other con would be the inability to store Clients Credit Card numbers, it is high in demand. Printers and label makers are incompatible with Google Chrome - so we often have troubles.Anne B.Read the full review
  • The accounting is horrible. It is near unusable to reconcile your daily charges.Karen M.Read the full review
86%
recommended this to a friend or a colleague

25 reviewers had the following to say about eVetPractice's pricing:

Allison C.

Close but needs alot of practical consideration. Serious reliability issues.

Used weekly for 2+ years
Reviewed 2021-06-16
Review Source: Capterra

Its ok due to price but if I could find better more Reliable Software with the ability to have clients enter in their own portal data( ex. EzVet with Jot form) we would move to another service instantly.

Pros
The cost. Client search feature. Cloud based.

Cons
Glitchy, unreliable, stock documents (rabies forms, medical records) look cheap, miss-aligned and sloppy. We do not have much trust in the accuracy of the system holding correct information. Example reminders infomation glitches. Too many windows, needs a simplified approach to entering and treatments all from one screen example avimark. System likes to change data randomly. Seems that when software is updated other glitches appear.

Response from Covetrus Software Services


Thanks for sharing your feedback with us. We will provide this information to our product team for review.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

Minimize review

Sarah W.

A review

Used daily for 1-2 years
Reviewed 2021-06-12
Review Source: Capterra

Generally good

Pros
Paperless medical records, Ability to easily upload other reports and communications, cloud based allowing access from anywhere. Ability to manage branch practice.

Cons
Wish is was cheaper. Sometimes problems with lab integration

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

Minimize review

Rachael S.

Review

Used daily for 1-2 years
Reviewed 2021-06-15
Review Source: Capterra

Pros
Price point is attractive, but functionally is not that of the higher priced software.

Cons
Operation of the software is not intuitive for a veterinary practice. There are many clicks to get to an area of interest and very little ability to review patient history at a glance.

Response from Covetrus Software Services


Thanks for being a great customer and for sharing your feedback with us.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 1/10

Minimize review

Anne C.

Good value for $$, but lacking some things

Used daily for 1-2 years
Reviewed 2020-11-17
Review Source: Capterra

Overall it has been a steep learning curve, but have gotten the hang of it. I’d really like yo be able to “lock” records... it would be very easy to go in and accidentally delete an entire record, there is no “are you sure you really want to delete” questions... just gone

Pros
Cost, scheduling, online chat help, once you get used to it, easier to use, but still a lot of steps at times

Cons
Lots of clicks to do something, inability to time stamp, refills pull from price originally put in ( so if it has increased, you lose that money, no way to lock medical records, not super-intuitive .

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

Minimize review

Laura C.

Great way to manage wellness plans

Used daily for 2+ years
Reviewed 2020-11-23
Review Source: Capterra

We are very happy with this software and the chat based support we receive.

Pros
Allows us to integrated automated payments for our monthly wellness plan customers. Also love that it's cloud based and accessible anywhere.

Cons
Ongoing montly cost is more expensive than buying software outright.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Tami W.

Good basic software

Used daily for 2+ years
Reviewed 2021-04-05
Review Source: Capterra

We overall like the product. There have been bugs to work out. I wish that the company would solve actual problems instead of moving things around.

Pros
The best part about the software is the price

Cons
Report options are lacking it would be nice to have greater flexibility in what reports you were able to run. For many things it seems like you have to click through about 5-6 different screens and popups to get where you want to go.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

Minimize review

Michael M.

Review 9/6/19

Used daily for 1-2 years
Reviewed 2019-09-06
Review Source: Capterra

Split billing is great. The majority of the features are great.

Pros
Equine Practice split billing, customer support and training, and price.

Cons
We do a lot of "monthly" billing not a lot of daily billing so software is sometimes awkward to use. The biggest problem is financial charges. Because some of our accounts are billed monthly and eVet charges FC on individual "visits" it's been difficult to calculate FC automatically.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

Minimize review

Michael N.

Turn key and easy to implement

Used daily for 1-2 years
Reviewed 2020-11-17
Review Source: Capterra

Realistically I couldn’t imagine a simpler or better solution. It’s reliable and makes dunking the practice so much easier.

Pros
Pricing is fair, features are robust, and it integrates with quickbooks for seamless accounting.

Cons
Interface is not ideal for mobile, integration with payment processors is limited, but really good if you use the supported merchants.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

Minimize review

Stephen R.

Owner, veterinarian

Used daily for 1-2 years
Reviewed 2018-10-26
Review Source: Capterra

this is a very nice program and I shopped them all. Very competitive and works well. Reasonably comprehensive. Wish the developers were more motivated to improve and really understood my needs. Very happy though. Would recommend.

Pros
Easy to use. Decent medical records.......could be better if they were more forward thinking Reasonable price.

Cons
Stupid little things.....why hasn't this been fixed. Lack of development....this is a very nice program but it coud be so much better if somebody with more inspiration was running the show. Medical records are nice but very basic I am just not sure they want to be better. Hard to control how many emails and reminders.......needs development. Sales reps nice but not effective They have this list of requested improvments that must be in a deep dark basement......never seem to get a response to requests.

Response from Henry Schein Veterinary Solutions


Dr. Romero, Thank you for your feedback! We love hearing that eVetPractice is easy to use for you and your team. We also appreciate your feedback surrounding areas where we can improve. I've passed this directly to our Product Management team for review. If you ever have questions or additional feedback surrounding eVetPractice, please don't hesitate to reach us at HSVS.Solutions@HenryScheinVet.com.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

Minimize review

Katherine G.

Lower cost option with most needed features

Used occasionally for free trial
Reviewed 2019-09-24
Review Source: Capterra

We did a demo of this software but elected Vetter instead due to more features we needed.

Pros
Intuitive and easy to use, user-friendly interface, customizable and includes most necessary features in base price

Cons
Owned by Covetrus which we were avoiding due to data breach; did not have all functions we were looking for

Response from Covetrus


Thanks for your review, Katherine. We're glad you found the right solution for your practice, but we want to assure you Covetrus has never been the subject of any data breach. Covetrus always maintains a high level of security in the handling, storage, and transmission of customer data including credit card information, prescription information, and PII. Our Data Privacy Values are available online and can be reviewed anytime http://covetrus.com/wp-content/uploads/2019/09/US-Privacy-Policy-Revised-August-24.2019.pdf

Rating breakdown

Ease of use
Features

Likelihood to recommend: 6/10

Minimize review

Sandie W.

Great for mobile vets!

Used daily for 2+ years
Reviewed 2021-04-12
Review Source: Capterra

Overall Evet is a good product with excellent customer service. Updates can be slow to come but that is understandable at this price point.

Pros
Evet is super easy to use on a daily basis. My favorite thing as a mobile vet is the easy access to google maps for my client's address. I love being able to access medical records on the go, and all my employees have easy access to their work schedules right there on the calender. Its very easy to check people out, change prices, etc. I've used Avimark and Cornerstone, and evet is by far the better product. The help chat feature always has all the answers to our questions in just a few minutes. Really good customer service!!

Cons
Setup took some time. It was also my first time setting up practice software, so I give it the benefit of the doubt on that one. I don't like the constant updates and changing location of buttons for no reason. Don't like the menu list in the gear icon, poor functionality for going deeply into the options.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

Minimize review

Ryan H.

Love How Easy eVet Is!

Used daily for 1-2 years
Reviewed 2021-08-10
Review Source: Capterra

Overall, I have been very happy with the functions and features of eVet, as well as with the ease of use! It is definitely worth the price!

Pros
As a web/cloud based program, eVet makes client communications so much easier with the quick link options visible right from a patient’s record. I also love the interface and how clean and simple it is.

Cons
Some integrations do not work well with eVet, primarily when eVet does software updates.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

Minimize review

Deborah K.

Extremely happy with eVet

Reviewed 2016-02-18
Review Source: Capterra

We had been using Impromed for about 10 years. We really wanted to take our practice forward and felt that our software was really holding us back in too many ways. It was a big decision. We converted over to eVet about 2 1/2 weeks ago. The transition does take planning and work to ensure everything is correct. But I can already see the benefits. Everything is just easy now. This is going to help us take customer service to a very high level, giving us the ability of 'high' touch with low effort: ex.email follow ups are easy to do; less phone call reminders and simple auto email reminders; signatures on documents rather than Topaz (ugh!). I can access eVet while I'm at the gym! on my Android or iPhone or iPad, etc. I won't say that it's cheap, I prefer to say it's a great value! With the customer service I have no idea how they can do this for such little money. I could go on and on. The only unfortunate issue is that Idexx doesn't want to play and insists on being a dinosaur ... good luck Idexx! We have our sites on other options and will drag out our equipment if necessary to the curb ... integration at any cost! Less labor; better customer service; no missed charges; etc.

Response from eVetPractice.com


Dr. Deb,

Thank you for your support! We look forward to a long partnership.

Eddie and eVet team

Rating breakdown

Ease of use
Customer support

Minimize review

Jennifer N.

Among the top veterinary cloud services!

Used daily for 1-2 years
Reviewed 2019-09-07
Review Source: Capterra

Overall, while eVet has weaknesses, it's a strong entry to the veterinary cloud EMR market and has a reasonable cost for value. It may not be perfect for everyone, but I certainly recommend it to most users.

Pros
Cloud-based equals no updates, no downloads, and 'anywhere' access from any device. It's generally intuitive and new employees can pick up the basics quickly.

Cons
The formatting leaves something to be desired, with lots of scrolling up and down needed and never a good complete overview available on one page. The pop-up or hovering windows are inconsistent, and overlays cover up important things in odd ways that can be frustrating. Reporting is a weak area and definitely needs to be improved.

Response from Covetrus


Hello Dr. Norton!

Thank you for the feedback! I'm glad that you find eVetPractice easy-to-use. We're always working on improving functionality, I've sent over your feedback about formatting improvements.

If you have any additional questions or feedback, please don't hesitate to reach us at US-CGSS_Solutions@Covetrus.com.

All the best!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

Minimize review

Jennifer S.

Winner! Functionality! Ease of Use! Cost!

Used daily for 2+ years
Reviewed 2017-02-22
Review Source: Capterra

Can't even brag enough about EVetPractice for running a veterinary practice smoothly. The developers are top notch. Always available and responsive via their help chat box in the lower right corner. They make upgrades easily. The integrations, like VPR Cloud Formulary, Demand Force client communications, laboratory integration, email within the system- just cuts tasks down to a minimum. We use the anesthetic monitoring sheet, quick templates for histories and exams and iPads & laptops in our rooms. Best part as the practice manager - I can easily add purchase orders, schedule an appointment for a client or pull practice management reports from home! Practice Management made easy. The millennial generation jumps right in and learns this program in a snap- click friendly! And last thing, we had an emergency transition to this software and were up and running in 3 days with full data migration after extracting safely from previous system. Love, use and highly recommend EVetPractice!

Pros
Functionality, common sense approach, ease of use, employees find easy to train on using, cloud based accessibility, integrations from 3rd parties and of course- price!

Cons
Not two way integrations with all laboratories

Response from eVetPractice.com


Hello Jennifer,

Thank you for the kind words!

Eddie and eVetPractice Team

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 10/10

Minimize review

Vaughn W.

Could not be more happy or satisfied after my first year with eVetPractice!

Used daily for 1-2 years
Reviewed 2017-08-10
Review Source: Capterra

Pros
I'm a small animal House Call practice, but we also set up Express Wellness Clinics in the Birmingham, AL area doing low-cost vaccine clinics. In July of 2016, when I started to do my county wide Express Wellness Clinics, I was looking for a good, affordable, reliable, and cloud based software system. All achieved. I had used eVetPractice working with a local shelter the year before. For a single doctor mobile practice, cost per month is so perfect for me. This software is very comprehensive ( the good thing), so be aware that it will take a while to learn all the ins-and-outs, but don't be discouraged, once you use this cloud based software, it's a win-win for you and your clients. Great support to get started (Webinars), and follow-up support is exceptional. I have had fewer calls for vaccine records, etc. because clients can access their own records from eVetPractice. I can access from any computer connected to the internet. I have personally integrated with HomeAgain and recently VetsFirstChoice. Wow, how nice to have client/patient information sent directly with no other effort. Lastly, the support from eVetPractice is so reliable. If you do have a question, the "Help" tab at the bottom of the screen will usually solve most of my issues, but the Live Chat is so perfect for me as I have never waited more than a minute to get help. I can only speak as a small animal mobile practice owner, the value is worth more than the cost!

Response from eVetPractice.com


Hello Dr. Walker,

Thank you for the wonderful words.

Sincerely,
eVetPractice Team

Rating breakdown

Value for money
Ease of use
Features
Customer support

Minimize review

Allison C.

5+ year user and Super happy!

Used daily for 2+ years
Reviewed 2020-12-04
Review Source: Capterra

Super happy!

Pros
User friendly and great tech support and affordable

Cons
I still have yet to integrate my payments and prescriptions into this software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Jill S.

Very Happy User

Used daily for 1-2 years
Reviewed 2021-04-22
Review Source: Capterra

Great overall. We've had some hiccups, but I would expect those with any program really.

Pros
I like the overall simplicity. I like the layout. I like choosing the colors...

Cons
I think there are features that would be nice to have, but I also have a feeling those features are coming. Evetpractice is constantly making updates and adding functionality, all included in the price.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

Minimize review

Leslie C.

eVetPractice has been GREAT for our office!

Used daily for 2+ years
Reviewed 2021-04-13
Review Source: Capterra

Pros
It is so user friendly, affordable and tech support is great!

Cons
Nothing so far! We have been extremely pleased!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Brittany R.

Evet review

Used daily for 2+ years
Reviewed 2021-08-17
Review Source: Capterra

I like that i can print treatment plans seperate from invoices. This has created less confusion making a high end and low end.

Pros
The ability to look up owners/pets by multiple means.

Cons
Going between all of the tabs to find info is tedious

Response from Covetrus Software Services


Thanks for sharing your review with the veterinary community!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

Minimize review

Ethel L.

Recommending eVetPractice

Used daily for 2+ years
Reviewed 2021-06-15
Review Source: Capterra

Overall, I like using eVetPractice. It is an affordable cloud based veterinary software. This software was a big improvement for my practice in 2018. I intend to continue using eVetPractice in my mobile small animal veterinary practice.

Pros
It is affordable as a monthly subscription. The exam forms are very useful.

Cons
Some days the software runs very slowly. As it is cloud based, if I cannot reach the internet from my mobile veterinary practice, I cannot reach the software at all.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

Minimize review

Andrea L.

EVet is a Godsend

Used daily for 6-12 months
Reviewed 2021-06-10
Review Source: Capterra

So happy to have joined the eVet Users team, we're discovering new things everyday to make us more efficient and to provide the best patient care.

Pros
The customization of eVet is what drove me to the product, the price tag sealed the deal. Being able to access the software, anywhere, instead of being chained to our antiquated server is glorious and the support team has been nothing short of gracious and helpful.

Cons
No hot keys or text expander....we miss those things the most. Reporting is cumbersome and awkward.

Response from Covetrus Software Services


So happy you're having a great experience with eVetPractice. Thanks for leaving a review!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Sheila R.

EVetPractice: step into the future

Used daily for 1-2 years
Reviewed 2019-01-30
Review Source: Capterra

Affordable but complete veterinary software. I am so glad I chose this system over others.

Pros
This software doesnt require a huge investment and a huge computer system to maintain a fully functional practice. It is very agile , portable and you can work from anywhere with internet. I also love the extensive client access capability.

Cons
Sometimes updates result in glitches that are challenging to work through.

Response from Henry Schein Veterinary Solutions


Hi Dr. RiceWatkins, thank you for your feedback! We agree that our eVetPractice software is a flexible option for veterinary practices and offers extensive options and features to meet your practice needs. I've sent a note over to our Product Manager regarding your feedback surrounding our updates. If you ever have questions or additional feedback surrounding eVetPractice, please don't hesitate to reach us at HSVS.Solutions@HenryScheinVet.com.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Lisa S.

Best bang for the buck

Used daily for 2+ years
Reviewed 2019-09-24
Review Source: Capterra

Probabaly the thing that has been the very most valuable is the ability to live chat with customer support. I also appreciate the no-fine-print subscription fees.

Pros
I love the cloud based accessibility! I also love being almost completely paperless. Integrated ordering thru MWI and rep is a a time saver. Easy to modify templates for email communications, practice documents, and SOAP notes. Payment processing integration helps streamline the check-out processs and eliminate manual entry errors. QBO integration is a plus. The cost compared to competitors was a big factor in my decision - value for the money.

Cons
Initial inventory setup was a bit painful and I ended up needing to back track to correct some errors due to some lack of information in initial training.

Response from Covetrus


Thank you for your detailed review, Dr. Shumate! Thank you for choosing eVetPractice to run your veterinary business.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

Minimize review

Meghann K.

Vet

Used daily for 2+ years
Reviewed 2021-06-18
Review Source: Capterra

Mostly positive, only in recent months has it become less positive with the slow downs and pieces of it not working.

Pros
It's easy to use, good value for the money, and user friendly.

Cons
For the past year the software is extremely slow, lags and has been down multiple times. The Covetrus orders is often down and not working as well.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

Minimize review