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EZRentOut Reviews - Page 2

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211 reviews

Recommended

KH
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Katelyn H.

Motion Pictures and Film, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Best Option for Order Management

Reviewed a year ago

The overall experience has been positive. I draft a quote for our customers when asked about prices which helps me track who i have yet to book so that i follow up. I appreciate how easy it is to navigate as well.

Pros

I love that i have a dedicated account manager who is able to answer all my questions. I would have preferred to have gone through each of the options to set up the customer and business side during on boarding. I like how easy it is to customize different things like the invoice and the service agreement i created. I also really love how easy it is to track order status and update the assets.

Cons

I dont like that i cannot track my expenses that are tied to orders. We are a company that owns a fleet of classic vehicles that require quite a bit of maintenance, along with fuel expenses to haul to and from locations, etc. There is not a way to track expenses in this capacity and i would like to see that change. I would also like to see a P&L of sort for each asset. I can add in the cost of the...

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AJ B.

Business Supplies and Equipment, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Fits Our Business Like A Glove

Reviewed 3 years ago

Having utilized EZRentOut pretty much consistently for a few months now I can say that the experience is astonishing. I can work quicker and all the more effectively with all that I do.

Pros

This product is extremely simple to utilize and has some incredible highlights. The groups are an extraordinary component for our item offering - we lease plastic moving boxes. Standard rental period is fourteen days that we can without much of a stretch expand. Each pack incorporates various sizes of boxes. The custom section highlight permits us to abrogate and change the rental so I know there...

Cons

The standard value level ought to at any rate permit paypal for advanced installments. Not having a possibility for customers to submit installments through at any rate one online entry diminishes the viability of the application. I comprehend why this is an element confined to the in addition to bundle for esteem reasons, however I feel leaves the end client to pick between naturally moving up to...

Vendor response

Thank you for review. We are constantly trying to improve our product to suit our customers' needs. We have therefore noted down your views regarding the use of PayPal instalments in the standard plan and will discuss it with our development team to see if it is a viable option. Please continue sharing your feedback with us, as we are always striving to alter EZRentOut to serve you better.