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Fieldwork vs BigChange Comparison

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Overview

Fieldwork is a cloud-based business management solution for pest controllers, with mobile apps for iOS and Android that allow...

BigChange JobWatch is a web-based mobile workforce management solution that combines back-office capabilities with field-based...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$39/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.9

(20)

5

4

3

2

1

17

3

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

5

4

3

2

1

95

32

6

2

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

Customer Service we have received from all the staff has been excellent, Rep has been our go to guy, his patience has been great.
Their team is responsive and great to work with. M loving working with Fieldwork.
Program is very user friendly and easy to use. All of the support staff are always there is help.

Pros

From day one Big Change have been great to work with over the years, I would describe it as a partnership they really want you to succeed in business with them driving the software side of it.
The ability to produce league tables of driver behaviour has also had a great impact on the behaviour of our engineers, and our fleet insurers like this too.
The best thing about the system is it being so easy to use and all of the automatic customer updates are the a fantastic addition.

Cons

Integrations was difficult due to our former software being unable to provide us the required information.
My only regret was waiting so long before actually switching over.
I took my wife out to a job, showed her how to use it and she was barcode scanning in just a minute. My other software was hard to teach techs how to use and cumbersome to carry.

Cons

Shame it doesn't pull all the information through shame there's not enough implementation time given. Shame about the lack of after care and support.
We aren't at all satisfied with the product and BigChange have lost interest in the issues that we are having so we are stuck with it for the 5 year contract.
Not very flexible in some areas, such as modifying screen reports (only one custom field available) and manipulating crystal reports. Also no integrated accounting package.
  • Vendor responds to reviews
  • Last review7 days ago
  • Vendor responds to reviews
  • Last review7 days ago

Key features

  • Total features36
  • Accounting Integration
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Asset Management
  • Asset Tracking
  • Automated Scheduling
  • Automatic Backup
  • Barcode / Ticket Scanning
  • Barcoding/RFID
  • Bid Management
  • Billing & Invoicing
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Calibration Management
  • Call Center Management
  • Cash on Delivery
  • Class Scheduling
  • Client Portal
  • Code Enforcement
  • Commercial Properties
  • Compliance Management
  • Compliance Tracking
  • Contact Database
  • Contract/License Management
  • Contractor Management
  • Corrective and Preventive Actions (CAPA)
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Portal
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Defect Tracking
  • Delivery Tracking
  • Digital Signature
  • Dispatch Management
  • Document Imaging
  • Document Management
  • Drag & Drop
  • Driver ETA
  • Driver Management
  • Electronic Signature
  • Email Management
  • Employee Database
  • Employee Management
  • Employee Scheduling
  • Equipment Maintenance
  • Equipment Management
  • Equipment Tracking
  • Expense Tracking
  • Facility Scheduling
  • Failed Inspection Tracking
  • File Storage
  • Fixed Asset Management
  • Fleet Management
  • For Commercial and/or Industrial Electrical Contractors
  • For Courier Services
  • For Freight
  • For HVAC Companies
  • For Mechanical Equipment
  • For Pest Control Companies
  • For Restaurants
  • For Schools
  • GPS
  • Geographic Maps
  • Group Scheduling
  • Image Capture
  • Incident Management
  • Inspection Management
  • Inventory Control
  • Inventory Management
  • Job Costing
  • Job Management
  • Job Scheduling
  • Key & Lock Management
  • Labor Forecasting
  • Lead Management
  • Leave Tracking
  • Live Chat
  • Live Driver Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Payments
  • Mobile Signature Capture
  • Multi-Location
  • Offline Access
  • Online Booking
  • Online Time Clock
  • Payment Collection in the Field
  • Payment Processing
  • Payroll Management
  • Performance Appraisal
  • Performance Metrics
  • Pest Activity Tracking
  • Pesticide Usage Tracking
  • Predictive Maintenance
  • Preventive Maintenance
  • Project Management
  • Proof of Delivery
  • Property Layouts
  • Purchase Order Management
  • QM/ABPro Interface
  • QuickBooks Integration
  • Quotes/Estimates
  • Real-time Scheduling
  • Real-time Updates
  • Recruitment Management
  • Recurring Appointments
  • Reminders
  • Report Templates
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential Properties
  • Resource Management
  • Resource Scheduling
  • Room Booking
  • Room Scheduling
  • Routing
  • SMS Messaging
  • SSL Security
  • Scheduling
  • Secure Data Storage
  • Self Service Portal
  • Service History
  • Service Request Management
  • Shift Swapping
  • Skills Tracking
  • Space Management
  • Stock Management
  • Subcontractor Management
  • Surveys & Feedback
  • Task Management
  • Technician Management
  • Third Party Integrations
  • Time Off Management
  • Time Tracking
  • Timesheet Management
  • Trend Analysis
  • User Profiles
  • Variable Workforce
  • Vendor Management
  • Visitor Management
  • Warranty Tracking
  • Watermarking
  • Widgets
  • Work History
  • Work Order Creation
  • Work Order Management
  • Total features147
  • Accounting Integration
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Asset Management
  • Asset Tracking
  • Automated Scheduling
  • Automatic Backup
  • Barcode / Ticket Scanning
  • Barcoding/RFID
  • Bid Management
  • Billing & Invoicing
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Calibration Management
  • Call Center Management
  • Cash on Delivery
  • Class Scheduling
  • Client Portal
  • Code Enforcement
  • Commercial Properties
  • Compliance Management
  • Compliance Tracking
  • Contact Database
  • Contract/License Management
  • Contractor Management
  • Corrective and Preventive Actions (CAPA)
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Portal
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Defect Tracking
  • Delivery Tracking
  • Digital Signature
  • Dispatch Management
  • Document Imaging
  • Document Management
  • Drag & Drop
  • Driver ETA
  • Driver Management
  • Electronic Signature
  • Email Management
  • Employee Database
  • Employee Management
  • Employee Scheduling
  • Equipment Maintenance
  • Equipment Management
  • Equipment Tracking
  • Expense Tracking
  • Facility Scheduling
  • Failed Inspection Tracking
  • File Storage
  • Fixed Asset Management
  • Fleet Management
  • For Commercial and/or Industrial Electrical Contractors
  • For Courier Services
  • For Freight
  • For HVAC Companies
  • For Mechanical Equipment
  • For Pest Control Companies
  • For Restaurants
  • For Schools
  • GPS
  • Geographic Maps
  • Group Scheduling
  • Image Capture
  • Incident Management
  • Inspection Management
  • Inventory Control
  • Inventory Management
  • Job Costing
  • Job Management
  • Job Scheduling
  • Key & Lock Management
  • Labor Forecasting
  • Lead Management
  • Leave Tracking
  • Live Chat
  • Live Driver Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Payments
  • Mobile Signature Capture
  • Multi-Location
  • Offline Access
  • Online Booking
  • Online Time Clock
  • Payment Collection in the Field
  • Payment Processing
  • Payroll Management
  • Performance Appraisal
  • Performance Metrics
  • Pest Activity Tracking
  • Pesticide Usage Tracking
  • Predictive Maintenance
  • Preventive Maintenance
  • Project Management
  • Proof of Delivery
  • Property Layouts
  • Purchase Order Management
  • QM/ABPro Interface
  • QuickBooks Integration
  • Quotes/Estimates
  • Real-time Scheduling
  • Real-time Updates
  • Recruitment Management
  • Recurring Appointments
  • Reminders
  • Report Templates
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential Properties
  • Resource Management
  • Resource Scheduling
  • Room Booking
  • Room Scheduling
  • Routing
  • SMS Messaging
  • SSL Security
  • Scheduling
  • Secure Data Storage
  • Self Service Portal
  • Service History
  • Service Request Management
  • Shift Swapping
  • Skills Tracking
  • Space Management
  • Stock Management
  • Subcontractor Management
  • Surveys & Feedback
  • Task Management
  • Technician Management
  • Third Party Integrations
  • Time Off Management
  • Time Tracking
  • Timesheet Management
  • Trend Analysis
  • User Profiles
  • Variable Workforce
  • Vendor Management
  • Visitor Management
  • Warranty Tracking
  • Watermarking
  • Widgets
  • Work History
  • Work Order Creation
  • Work Order Management

Integrations

  • Total integrations4
  • Authorize.net
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Stripe
  • Wordpress
  • Xero
  • Zapier
  • Total integrations5
  • Authorize.net
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Stripe
  • Wordpress
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Fieldwork vs. BigChange

See how Fieldwork and BigChange stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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10+ YEARS RECOMMENDING SOFTWARE

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