Fieldwork Features

Fieldwork

Cloud-based pest control software with native mobile apps

4.85/5 (20 reviews)

Fieldwork Feature Summary

  • Quotes / estimates
  • Property layouts
  • Pest activity tracking
  • Pesticide usage tracking
  • Scheduling
  • Fleet management
  • Visual job costing
  • Customer service history
  • SSL encryption
  • Signature capture
  • Technician scheduling
  • Google maps
  • Work pool
  • Chemical tracking & reporting
  • Automatic backup
  • Appointment reminders
  • Barcode scanning
  • Calendar management
  • Client portal
  • Credit card processing
  • CRM integration
  • Customer database
  • Customizable templates
  • Email integration
  • Mobile integration
  • Multi-location
  • Offline access
  • Secure data storage
  • SSL encrypted network
  • Trend analysis
  • Work order management
  • Activity dashboard
  • Text alerts
  • Appointment management
  • Drag & drop interface
  • Custom fields
  • User photos
  • Reporting
  • Data entry verification
  • Technician tracking
  • Widgets

Competitor Feature Comparison

Accounting Integration
Activity Dashboard
Activity Management
Appointment Management
Attendance Tracking
Automatic Backup
Barcode Scanning
CRM Integration
Calendar Management
Client Management
Client Portal
Communication Management
Contact Management
Credit Card Processing
Custom Fields
Customer Database
Customer History
Customizable Templates
Digital Signature
Drag & Drop Interface
Email Integration
Employee Management
GPS
Invoice Management
Job Management
Job Scheduling
Job Tracking
Location Tracking
Mobile Alerts
Mobile Integration
Multi-Location
Offline Access
Real Time Data
Recurring Tasks
Reminders
Reporting & Statistics
SSL Security
Search Functionality
Secure Data Storage
Trend Analysis
User Photos
Widgets
Work Order Management
Workflow Management
Learn moreCompare App
Accounting Integration
Activity Dashboard
Activity Management
Appointment Management
Attendance Tracking
Automatic Backup
Barcode Scanning
CRM Integration
Calendar Management
Client Management
Client Portal
Communication Management
Contact Management
Credit Card Processing
Custom Fields
Customer Database
Customer History
Customizable Templates
Digital Signature
Drag & Drop Interface
Email Integration
Employee Management
GPS
Invoice Management
Job Management
Job Scheduling
Job Tracking
Location Tracking
Mobile Alerts
Mobile Integration
Multi-Location
Offline Access
Real Time Data
Recurring Tasks
Reminders
Reporting & Statistics
SSL Security
Search Functionality
Secure Data Storage
Trend Analysis
User Photos
Widgets
Work Order Management
Workflow Management
Visit WebsiteCompare App
Accounting Integration
Activity Dashboard
Activity Management
Appointment Management
Attendance Tracking
Automatic Backup
Barcode Scanning
CRM Integration
Calendar Management
Client Management
Client Portal
Communication Management
Contact Management
Credit Card Processing
Custom Fields
Customer Database
Customer History
Customizable Templates
Digital Signature
Drag & Drop Interface
Email Integration
Employee Management
GPS
Invoice Management
Job Management
Job Scheduling
Job Tracking
Location Tracking
Mobile Alerts
Mobile Integration
Multi-Location
Offline Access
Real Time Data
Recurring Tasks
Reminders
Reporting & Statistics
SSL Security
Search Functionality
Secure Data Storage
Trend Analysis
User Photos
Widgets
Work Order Management
Workflow Management
Visit WebsiteCompare App

Mobile apps

iOS App


13 reviews

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


51 reviews

Fieldwork Feature Reviews

20 reviewers had the following to say about Fieldwork's features:

Lisa Gascoigne

FieldworksHQ great company with Amazing Staff

2019-10-15

Our company runs very efficiently with FieldworkHQ and we are very satisfied with the program.

Pros

Program is very user friendly and easy to use.

Cons

They provide less than stellar data that has to be reviewed and scrubbed prior to it being a functional report.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Erik Hardt

Powerful Software For Pest Control

2017-04-10

We searched for a new pest control software for over 3 years.

Pros

Customization E-mail functions Mobile App Visual Routing

Cons

Integrations was difficult due to our former software being unable to provide us the required information.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Fieldwork

Have a plan and play with the software before converting to learn how to use and setup all the powerful features it has to offer.

Source: Capterra
Helpful?   Yes   No
Read more
Chris Pratt

Wish they had more stars to give.

2019-07-01

We haven’t had to call lately because it is easier for me to run.

Pros

Keeps track of your invoices.

Cons

Whatever it is the software team helped fix it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Dauphin Ewart

Great service software

2019-03-15

The technician app is fast, simple, stable, and it works offline. The reports are quick to run and easy to read.

Pros

Intuitive. Easy to use.

Cons

I️ still Extract data and use excel for complex reporting

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Shula Seekings

Advanced Software Solution

2019-12-05

Our hiring parties often have oversight committees to ensure standards are followed.

Pros

Everything we think of or ask for is already available or they develop it in a very timely way. They take the time to trouble shoot issues we are having and find a lasting solution.

Cons

The switch over is very labor intensive but so worth it. It’s a software that you can grow with and stay with.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Lori Buenaventura

Best customer service and ease of use

2019-08-06

Scheduling and interfacing with mobile phones. Fixing this issue would be amazing

Pros

I love that this software is like using Google Maps and that everything is easily updated and changeable.

Cons

not knowing where to find easy answers to what seem to be common questions.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Tom Loiselle

I have found my pest control software company and am here to stay!

2021-03-02

Personal, supported, fair, competent.

Pros

I find Fieldwork HQ easy to use in both the field on my mobile and back home on my computer, very user friendly.

Cons

I'd like to see an ability to pass the service charge when a customer pays by credit card over to the customer automatically.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Richard Cadieux

We are using it for our company Groupe Dynamix Extermination Exterminateur Longueuil - Montreal

2017-10-09

we dont have to use our own client portal on our site https://www.dynamixextermination.com/ clients go through fieldwork now..

Pros

Got almost everything you can ask for a pest control software at affordable price compared to competion

Cons

Could have more features and better ui on mobile to see wich client on the list or devices that have been scanned.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Hector Rivera

2 Years of using this software!

2019-05-30

Great customer support and a solid software that gives you what you need and more.

Pros

Easy to use and very functional to customize.

Cons

For the most part everything you need is there know for our staff, and customers. My only gripe but this goes with all software when you first use it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Christopher Moore

Best Pest Program On The Market Today!

2019-04-08

Once I went through the initial switch over ,life has been easier for my company.

Pros

This program is great for California PCOs.I love the mobile app for our techs,I love how accessible the Fieldwork team is,no matter how many questions you have they are there for you.There is so much you can do with this program .The one thing I think that makes this program the best out there is the fact the Fieldwork team listens to their customers and their needs.They are always adding or tweaking the program based on the needs of its customers.Switching over to Fieldwork has made running my office and company that much easier and less stressful and most importantly has helped bring my cost down.

Cons

The only con for me is the time difference .I am in California and FieldworkHQ is based out of Chicago.I just make sure I contact them early in the day if I have any questions or concerns.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Renee Peters

Helped systematize our company

2019-05-30

Fieldworks has benefited our company by keeping our technicians on schedule, saving time on data input and keeping us organized.

Pros

For the initial setup you are able to import your customer data base from your old system.

Cons

With ever thing new, comes a learning process. It does takes time, as with anything, to learn all the bells & whistles of the software. We are learning as we go. But, once you learn it, you will find that the software is awesome and saves us time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Carlos Velez

Pest App.

2019-05-30

Customer Service we have received from all the staff has been excellent, Rep has been our go to guy, his patience has been great.

Pros

Fieldwork software is just what my company needed to take to the next level for commercial accounts. Customer service is second to none.

Cons

It would great barcoding equipment would be able to gather all product use at the end of service.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Sylvette Frempong

Easy to use software!

2018-07-13

Pros

Software shouldn't be difficult, FeildWork has done an amazing job of keeping it simple and genuine!

Cons

Customer support has done an impressive job with response time and the in-app chat feature was a great add-on.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Josh Strohli

Fieldwork Software

2019-05-29

Pros

Flexibility - Ease of use - Customer Support

Cons

No cons, any issues we have get resolved by the customer support team

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jeremiah Lietz

Amazing Company and Software

2020-10-28

Pros

Its very easy to use and set up runs smooth and the customer support is excellent always someone there to help you when needed.

Cons

I have no cons its been wonderful and pleasure using this software and the people are very helpful

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Dari Pereira

Great software

2020-02-04

I have not had any frustration with the software in fact it has surprised me how well it works and runs!!!

Pros

software and customer service (IT) are amazing they have helped me out with different challenges and they have thought of everything.

Cons

They are on a different time zone then me . Their 5 pm is my 2pm . I had an urgency once (operator error) not the software but they were closed I could not get a hold of (IT) that day . but the good thing I was able to get help the next morning at my 6 am .

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Bernard Black

Best overall value and service

2019-01-29

They are flexible and easy to work with.

Pros

The software is easy to use but powerful

Cons

I wish I had started with this software. It is exactly the right fit for our business.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
DANIELLE CAREY

love Fieldwork!

2019-05-25

LOVE, LOVE, LOVE this software and the staff! I never imagined that I could literally run my business single-handedly with no issues. And if there are ever any questions or assistance that I need, I simply call their support team and they have been fantastic! They are very hands on, and extremely helpful.

Pros

I like that this is software designed for technicians, and that the developers listen to our feedback and implement those ides into the software to enable us as operators to be more efficient and fluid.

Cons

n/a so far I have no issues with this software or the company.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
jon gomes

great product, great customer service

2020-10-30

amazing service and product

Pros

it is a lot easier to use than our older one, more organized as well.

Cons

sometimes the system can be a little on the slow side

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
David Conner

Fieldwork is easy to use and the reporting is fantastic

2015-11-10

Fieldwork is a great tool, much easier to use than my previous software.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more