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Fieldwork Features
Features Summary
Functionality
4.7
/5
24
Total features
27
1 categories
Fieldwork features
Common features of Pest Control software
Screenshots
Contenders comparison
Common Fieldwork comparisons
Reviewers who mentioned features said:
Renee P.
Consumer Services, 1-10 employees
Used daily for 1-2 years
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Fieldworks has benefited our company by keeping our technicians on schedule, saving time on data input and keeping us organized. And keeping us all organized is a BIG task here at our company!!!
Fieldwork software has helped systematize and saved us hours of inputting data! For the initial setup you are able to import your customer data base from your old system. The app is user friendly that even our "low tech" technicians can use on their phone or tablet. The customer service is amazing!! I can talk over the phone or through their "Conversation" link that is right there on the screen. They get right back to you to help you in any way you need. They save us so much time if I can't figure it out on my own. Also, the software is price perfect for our growing company. You can't beat the investment in something that saves you time. Time can not be replaced!
With ever thing new, comes a learning process. It does takes time, as with anything, to learn all the bells & whistles of the software. We are learning as we go. But, once you learn it, you will find that the software is awesome and saves us time.
Christopher M.
Consumer Services, 1-10 employees
Used daily for 6-12 months
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Once I went through the initial switch over ,life has been easier for my company. I love the team at Fieldwork and their willingness to help my business be successful by providing their time,input and the constant helpful updates to their program.My only regret was waiting so long before actually switching over.
There is so many things I love about this program.There are reports for everything practically. This program is great for California PCOs.I love the mobile app for our techs,I love how accessible the Fieldwork team is,no matter how many questions you have they are there for you.There is so much you can do with this program .The one thing I think that makes this program the best out there is the fact the Fieldwork team listens to their customers and their needs.They are always adding or tweaking the program based on the needs of its customers.Switching over to Fieldwork has made running my office and company that much easier and less stressful and most importantly has helped bring my cost down.
The only con for me is the time difference .I am in California and FieldworkHQ is based out of Chicago.I just make sure I contact them early in the day if I have any questions or concerns.
Shula S.
Real Estate, 1-10 employees
Used daily for 2+ years
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Our hiring parties often have oversight committees to ensure standards are followed. With the client portal, they no longer need to send in reports to head office. They share the portal and head office can see detailed reports with pictures to show compliance.
Everything we think of or ask for is already available or they develop it in a very timely way. They take the time to trouble shoot issues we are having and find a lasting solution.
The switch over is very labor intensive but so worth it. It’s a software that you can grow with and stay with.
Dauphin E.
Verified reviewer
Consumer Services, 51-200 employees
Used daily for 2+ years
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Fieldwork’s software is easy to use and intuitive. Scheduling is very visual which my customer service team loves. The technician app is fast, simple, stable, and it works offline. The reports are quick to run and easy to read. The support is amazing. Their team is responsive and great to work with. I’m loving working with Fieldwork.
Intuitive. Easy to use. Consistent development.
Overall we are really happy with the software. I️ still Extract data and use excel for complex reporting
Lisa G.
Environmental Services, 1-10 employees
Used daily for 2+ years
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Our company runs very efficiently with FieldworkHQ and we are very satisfied with the program.
Program is very user friendly and easy to use. All of the support staff are always there is help. CSR is fantastic and wonderful at providing fast answers to all of my questions and provides an email review so I can circle back and review in the future.
Canned reports could be more robust. They provide less than stellar data that has to be reviewed and scrubbed prior to it being a functional report.
Erik H.
Used daily for less than 6 months
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We searched for a new pest control software for over 3 years. Once we found Fieldworks, we knew it was the fit for us. The system is easy to learn, it can be customized to fit your needs and is packed with features. The reports are clean and easy to use and better yet, make sense. The mobile app is simple and clean, making training techs simple. We can now attach pictures to work orders, track...
Customization E-mail functions Mobile App Visual Routing
Integrations was difficult due to our former software being unable to provide us the required information. The team at Fieldworks was very helpful with this process and we were able to get it all converted quickly and accurately.
Bryan C.
Facilities Services, 1-10 employees
Used daily for less than 6 months
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The program is easy to use and gives the customers the portal to review there account and previous service reports. We worked with [SENSITIVE CONTENT] to assist onboarding and she was terrific. we have had no problems adapting to the new system and she has been very attentive to any questions that we have. This helps to make it easy to confidently move software providers.
The system is user friendly and gives a great detail to the customer profile. Very versatile that allows the user to set up accounts and services easily.
I have not found any challenges in our time using the program. Spend the time to set it up properly and the future usage will be easy
David C.
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Fieldwork is a great tool, much easier to use than my previous software. I took my wife out to a job, showed her how to use it and she was barcode scanning in just a minute. My other software was hard to teach techs how to use and cumbersome to carry. We like being able to use the product right on our phones. Fieldwork is lacking some features I would like to see but Beau and Erin are eager to listen and their support is fast. I look forward to growing my company with Fieldwork.
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