Most popular features of all Industry Specific apps
Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.
20 reviewers had the following to say about Fieldwork's features:
Our company runs very efficiently with FieldworkHQ and we are very satisfied with the program.
Pros
Program is very user friendly and easy to use.
Cons
They provide less than stellar data that has to be reviewed and scrubbed prior to it being a functional report.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
We searched for a new pest control software for over 3 years.
Pros
Customization E-mail functions Mobile App Visual Routing
Cons
Integrations was difficult due to our former software being unable to provide us the required information.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Recommendations to others considering Fieldwork
Have a plan and play with the software before converting to learn how to use and setup all the powerful features it has to offer.
We haven’t had to call lately because it is easier for me to run.
The technician app is fast, simple, stable, and it works offline. The reports are quick to run and easy to read.
Our hiring parties often have oversight committees to ensure standards are followed.
Pros
Everything we think of or ask for is already available or they develop it in a very timely way. They take the time to trouble shoot issues we are having and find a lasting solution.
Cons
The switch over is very labor intensive but so worth it. It’s a software that you can grow with and stay with.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Scheduling and interfacing with mobile phones. Fixing this issue would be amazing
Pros
I love that this software is like using Google Maps and that everything is easily updated and changeable.
Cons
not knowing where to find easy answers to what seem to be common questions.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
Personal, supported, fair, competent.
Pros
I find Fieldwork HQ easy to use in both the field on my mobile and back home on my computer, very user friendly.
Cons
I'd like to see an ability to pass the service charge when a customer pays by credit card over to the customer automatically.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
we dont have to use our own client portal on our site https://www.dynamixextermination.com/ clients go through fieldwork now..
Pros
Got almost everything you can ask for a pest control software at affordable price compared to competion
Cons
Could have more features and better ui on mobile to see wich client on the list or devices that have been scanned.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
Great customer support and a solid software that gives you what you need and more.
Pros
Easy to use and very functional to customize.
Cons
For the most part everything you need is there know for our staff, and customers. My only gripe but this goes with all software when you first use it.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Once I went through the initial switch over ,life has been easier for my company.
Pros
This program is great for California PCOs.I love the mobile app for our techs,I love how accessible the Fieldwork team is,no matter how many questions you have they are there for you.There is so much you can do with this program .The one thing I think that makes this program the best out there is the fact the Fieldwork team listens to their customers and their needs.They are always adding or tweaking the program based on the needs of its customers.Switching over to Fieldwork has made running my office and company that much easier and less stressful and most importantly has helped bring my cost down.
Cons
The only con for me is the time difference .I am in California and FieldworkHQ is based out of Chicago.I just make sure I contact them early in the day if I have any questions or concerns.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
Fieldworks has benefited our company by keeping our technicians on schedule, saving time on data input and keeping us organized.
Pros
For the initial setup you are able to import your customer data base from your old system.
Cons
With ever thing new, comes a learning process. It does takes time, as with anything, to learn all the bells & whistles of the software. We are learning as we go. But, once you learn it, you will find that the software is awesome and saves us time.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Customer Service we have received from all the staff has been excellent, Rep has been our go to guy, his patience has been great.
Pros
Fieldwork software is just what my company needed to take to the next level for commercial accounts. Customer service is second to none.
Cons
It would great barcoding equipment would be able to gather all product use at the end of service.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Pros
Software shouldn't be difficult, FeildWork has done an amazing job of keeping it simple and genuine!
Cons
Customer support has done an impressive job with response time and the in-app chat feature was a great add-on.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Pros
Its very easy to use and set up runs smooth and the customer support is excellent always someone there to help you when needed.
Cons
I have no cons its been wonderful and pleasure using this software and the people are very helpful
Rating breakdown
Time used: 1-2 years
Frequency of use: Monthly
Likelihood to recommend
I have not had any frustration with the software in fact it has surprised me how well it works and runs!!!
Pros
software and customer service (IT) are amazing they have helped me out with different challenges and they have thought of everything.
Cons
They are on a different time zone then me . Their 5 pm is my 2pm . I had an urgency once (operator error) not the software but they were closed I could not get a hold of (IT) that day . but the good thing I was able to get help the next morning at my 6 am .
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
They are flexible and easy to work with.
Pros
The software is easy to use but powerful
Cons
I wish I had started with this software. It is exactly the right fit for our business.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
LOVE, LOVE, LOVE this software and the staff! I never imagined that I could literally run my business single-handedly with no issues. And if there are ever any questions or assistance that I need, I simply call their support team and they have been fantastic! They are very hands on, and extremely helpful.
Pros
I like that this is software designed for technicians, and that the developers listen to our feedback and implement those ides into the software to enable us as operators to be more efficient and fluid.
Cons
n/a so far I have no issues with this software or the company.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
amazing service and product
Pros
it is a lot easier to use than our older one, more organized as well.
Cons
sometimes the system can be a little on the slow side
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
