App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

OneCause vs Merkeleon Internet Auction Software Comparison

Add to Compare

Compare similar apps

SchoolAuction.net logo

SchoolAuction.net

4.7

GiveSmart logo

GiveSmart

4.5

Greater Giving logo

Greater Giving

4.3

BidJs logo

BidJs

4.6

MaestroAuction logo

MaestroAuction

4.0

omniAuctions logo

omniAuctions

5.0

Good recommendations?

Overview

OneCause has helped 11,000+ nonprofits raise more than $6.5 billion through 60,000+ fundraising events & campaigns. Our software helps manage all types of fundraising: events, auctions, appeals, raffles, peer-to-peer, online giving, tributes & memorials, giving days, and awareness campaigns.

Merkeleon Internet Auction Software is an auction management software designed to help businesses in the eCommerce sector create online marketplaces to buy or sell various goods and services. The solution lets managers set up reserve prices and offer fixed price deals to prospects.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

3000

One-time payment

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

347

5

4

3

2

1

251

85

7

2

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.9

28

5

4

3

2

1

25

3

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

After participating in the One Cause University, I felt very accomplished and capable. What I love the most, is the seemingly endless supply of functionality.
The reports are amazing and easy to access. The ease of designing your event page is wonderful.
Everything we needed to host a creative and virtual fundraising event was included. Customer support was superb, and we even hired a Virtual Event Manager who was REMARKABLE.

Pros

In any situation Merkeleon team showed courtesy, deep knowledge of their business, accuracy and attention to details, which is so important for creating a successful online project.
Very nice and professional project managers who are dedicated to the software.
Easy to use, great development team, great support, fast reactions on modifying requests.

Cons

They were a little perturbed when they found out about the reserve after they had already been bidding.
Donors often complain that they cannot zoom-in on the item, so they don't know what they are purchasing, except for what is listed in the description.
The live auction item is awful. It is not intuitive and easy to use.

Cons

You will not go wrong with the service that Merkeleon will provide you with. My only regret is that I didn't know about them years ago.
While working with your company, there was no one question that we didn't get specific and professional answer to.
There also were some controversial points that ultimately led us to the right decisions.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features83
  • ACH Payment Processing
  • API
  • Absentee Bidding
  • Access Controls/Permissions
  • Accounting
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Attendance Management
  • Attendee Management
  • Auction Management
  • Barcode/Ticket Scanning
  • Bid Management
  • Billing & Invoicing
  • Buy Now Option
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Communication Management
  • Contact Management
  • Contribution Tracking
  • Credit Card Processing
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Discount Management
  • Donation Tracking
  • Donor Management
  • Drag & Drop
  • Electronic Payments
  • Email Management
  • Email Templates
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Event Tracking
  • For Nonprofits
  • Fundraising Management
  • Gamification
  • Gift Matching Management
  • Historical Trend Analysis
  • Image Library
  • Inventory Management
  • Live Auction
  • Membership Management
  • Mobile Access
  • Mobile Alerts
  • Mobile Giving
  • Online Auction
  • Online Bidding
  • Online Forms
  • Online Giving
  • Payment Processing
  • Proxy Bidding
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Receipt Management
  • Recurring Giving
  • Recurring/Subscription Billing
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reverse Bidding
  • Role-Based Permissions
  • Room Block Management
  • Search/Filter
  • Shipping Management
  • Silent Auction
  • Social Marketing
  • Social Media Integration
  • Social Promotion
  • Sponsorship Management
  • Summary Reports
  • Third-Party Integrations
  • Ticketing
  • Volunteer Management
  • Watch List
  • Website Management
  • Total features23
  • ACH Payment Processing
  • API
  • Absentee Bidding
  • Access Controls/Permissions
  • Accounting
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Attendance Management
  • Attendee Management
  • Auction Management
  • Barcode/Ticket Scanning
  • Bid Management
  • Billing & Invoicing
  • Buy Now Option
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Communication Management
  • Contact Management
  • Contribution Tracking
  • Credit Card Processing
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Discount Management
  • Donation Tracking
  • Donor Management
  • Drag & Drop
  • Electronic Payments
  • Email Management
  • Email Templates
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Event Tracking
  • For Nonprofits
  • Fundraising Management
  • Gamification
  • Gift Matching Management
  • Historical Trend Analysis
  • Image Library
  • Inventory Management
  • Live Auction
  • Membership Management
  • Mobile Access
  • Mobile Alerts
  • Mobile Giving
  • Online Auction
  • Online Bidding
  • Online Forms
  • Online Giving
  • Payment Processing
  • Proxy Bidding
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Receipt Management
  • Recurring Giving
  • Recurring/Subscription Billing
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reverse Bidding
  • Role-Based Permissions
  • Room Block Management
  • Search/Filter
  • Shipping Management
  • Silent Auction
  • Social Marketing
  • Social Media Integration
  • Social Promotion
  • Sponsorship Management
  • Summary Reports
  • Third-Party Integrations
  • Ticketing
  • Volunteer Management
  • Watch List
  • Website Management

Integrations

  • Total integrations5
  • Dropbox Business
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Power BI
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Shopify
  • Slack
  • Stripe
  • WordPress
  • Xero
  • Zapier
  • authorize.net
  • Total integrationsN/A
  • Dropbox Business
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Power BI
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Shopify
  • Slack
  • Stripe
  • WordPress
  • Xero
  • Zapier
  • authorize.net

Alternatives

Explore similar apps

User reviews that mention these apps

NS
AvatarImg

Nalani S.

Nonprofit Organization Management, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

OneCause logo

OneCause

OneCause - OnePurchase

Reviewed 2 years ago

Over the past two years, we've had a great experience with OneCause. We loved our day-of team - their help and expertise was invaluable during the event.

Pros

The silent auction management feature is why we purchased the software.

Cons

We will always do ticketing through our website, but it would be great to integrate that info into OneCause somehow. It would certainly save me a few steps.

Vendor response

Thank you so much for taking the time to leave a review. We love hearing how helpful our onsite staff was to your event. So grateful to be partnered with your cause.

KB
AvatarImg

Krista B.

Nonprofit Organization Management, 51-200 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

OneCause logo

OneCause

BidPal

Reviewed 4 years ago

We have had success and plan to continue

Pros

We feel the software helps us to serve our donors through Silent Auction

Cons

How some folks can register without all their information when it is required

Vendor response

We're so glad we could help your organization's silent auction. Appreciate your review!

RB
AvatarImg

Robyn B.

Health, Wellness and Fitness, 201-500 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

OneCause logo

OneCause

Onecause for the Y

Reviewed 2 years ago

The customer service has been phenomenal and we now have a lot of the features in our Blackbaud software but continue to use the functionality of the event s and text to give

Pros

I really enjoy the event management software and the auction piece of it

Cons

WE had to run reports and manually enter which is the biggest downfall.

Vendor response

Thank you so much for the thoughtful review, Robyn. We are glad that you were able to leverage the event management functionality within our software. Glad to be partnered with your cause.

mm
AvatarImg

missy m.

Education Management, 11-50 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

OneCause logo

OneCause

Easy to use for everyone. end user, admin, and accounting.

Reviewed 3 years ago
Pros

Reports! And all the info is stored in one place, before and after event.

Cons

Only one picture per silent auction item

Vendor response

We appreciate hearing how useful our reporting function was for your cause. So happy to be partnered with you and your cause, Missy.

LW
AvatarImg

Lily W.

Nonprofit Organization Management, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

OneCause logo

OneCause

One Cause Review

Reviewed 3 years ago
Pros

Reporting, auction and guest management

Cons

Would like to see enhanced training videos

Vendor response

Thank you for the thoughtful feedback, Lily. We are happy to hear that you enjoyed the reporting and auction capabilities of our software. It is from reviews like this that we can continue to enhance our product.

MM
AvatarImg

Mollie M.

Higher Education, 51-200 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

OneCause logo

OneCause

Excellent Software for Online Fundraising

Reviewed 4 years ago

OneCause was very easy to work with on our first online auction. Someone always quickly got back to me if I emailed questions.

Pros

The software was very easy to manipulate. Uploading photos and managing our online auction was very quick and simple.

Cons

I did not like the fact that a bidder could not enlarge a photo. While they could zoom in their computer or cell phone, they could not actually enlarge photos of our auction items.

Vendor response

Love that we could partner with you for your first online auction, Mollie! We're constantly adding improvements to create the best user experience - thank you for the feedback!

EA
AvatarImg

Elizabeth A.

Nonprofit Organization Management, 11-50 employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

OneCause logo

OneCause

It'll Get the Job Done

Reviewed 4 years ago

I would say that overall the end-user experience has been good with minimal complaints and confusion. The back-end for these systems is very confusing and takes a lot of technology understanding, Googling, calling the help center, and trial and error. There was a lot of frustration in our office as we navigated setting up the system (both years, because we unfortunately had to learn an entirely new system this year from the one we learned last year). I am so glad the events went well and the end-users were pleased with the experience, but the set-up was definitely hard to navigate. I hope the new VEC is more set-up friendly, and will integrate more of the OneCause products into one location.

Pros

The end-user experience was seamless and fairly easy to navigate. Our donors were impressed and excited about the interactivity and the ability to participate in the silent auction and get reminders right on their phones. We hosted an event last year in-person and used the Mobile Bidding Software for our silent auction, and our revenue was significantly increased because of the engagement. We then used the Virtual Event Software for an entirely virtual event this year including a silent and live auction and appeal. The engagement was great, and our live auction went far better than expected.

Cons

The fact that the Mobile Bidding Software (MBS) and the Virtual Event Center (VEC) do not integrate and the VEC was still under construction make it hard to leave a review for what I liked least. But in terms of the MBS; the software is not very intuitive and there are a lot of areas where I didn't like having to duplicate my process (like in the item vs. package). The reports you could run at the end using the MBS were really helpful, but the VEC had hardly any options for reporting and we had to create a lot of our own reports, which was incredibly time consuming. The lack of ticketing functionality in the VEC led us to use the MBS for ticketing only and then we had to comp every single ticket individually because the VEC did not allow us to upload a csv file for all of our comped tickets. There are a lot of pieces that can be improved in the VEC but they are planning to improve them as they continue to build the software. More knowledge about the system in the "help center" and "knowledge bank" would have been really great.

Vendor response

Thank you for your review, Elizabeth! We're so glad to hear your event went even better than expected. Happy to be partnered with you!

MG
AvatarImg

Mary G.

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

OneCause logo

OneCause

Amazing experience!

Reviewed 6 years ago

Support team was ultra helpful and made me feel like they cared about the success of our auction just as much as I did!

Pros

This year was my first year running our school auction. OneCause software was extremely easy to use despite having ZERO experience.

Cons

Honestly, everything was a pro. If I had to make one change, I would request a way to keep a database of companies that donated items for the auction to facilitate sending out thank you cards and to make it easier for a new person in charge to pick up where I left off.

LR
AvatarImg

Laura R.

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

OneCause logo

OneCause

Excellent addition to our Annual Auction

Reviewed 7 years ago

Our silent auction proceeds doubled.

Pros

We found that OneCause was very intuitive and easy to use. When we did run into questions, we found on-line chat and other support was excellent. The technology was also easy for our guests to use.

Cons

We would like to have a software that was more vigorous for a live auction. We found that because the software was geared toward silent auctions, it was lacking in some of the functions we needed for our other points of purchase.

JC
AvatarImg

Jennifer C.

Libraries, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

OneCause logo

OneCause

A must for Event/Auction management

Reviewed 2 years ago

Very pleasurable. Hope the updated platform is even better for mobile use!

Pros

It's nice having an auction site without ads.

Cons

Slightly clunky on the integration to Raiser's Edge but not on the fault of One Cause.

Vendor response

We are so glad that you had a great fundraising experience with our software, Jennifer. Thank you so much for taking the time to provide us this feedback!

GV
AvatarImg

Ginger V.

Education Management, 51-200 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

OneCause logo

OneCause

Great Product/Great Customer Service

Reviewed 4 years ago

The support of the customer service and implementation team made all the difference with using OneCause.

Pros

Loved the Silent Auction Feature and Bidding Process

Cons

Having to choose the vendor for processing payments and the learning curve of some processes.

DM
AvatarImg

Diane M.

Nonprofit Organization Management, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

OneCause logo

OneCause

Logic based platform

Reviewed a year ago

I love it

Pros

I like how logical the layout of use is.

Cons

The steps required to upload auction items could be streamlined

SW
AvatarImg

Spring W.

Nonprofit Organization Management, 11-50 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

Share this review:

OneCause logo

OneCause

Feedback

Reviewed 2 years ago

For the cost, there should be an option for in person communication. The training videos are outdated. Considering the amount of time that the sales person spent with us, we expected the help team to do the same.

Pros

Can be used by multiple teammatesTexting capabilitiesSilent auction functionality

Cons

Not easy to explain with the team. Very time consuming. For the cost, it should also include all donations, not just silent auction. Other platforms include it all for less money.

Vendor response

Thank you so much for taking the time to provide us with this thoughtful feedback, Spring. It is through reviews like this that we can continue to make enhancements to our product offerings.

AvatarImg

Verified reviewer

Nonprofit Organization Management, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

OneCause logo

OneCause

Great product for event management

Reviewed 3 years ago

Great experience with purchase and use of product. I recommend.

Pros

Looks great, perfect for ticket sales and online auction

Cons

Took one star off "ease of use" because uploading photos was more complicated than simply dragging and dropping. But otherwise, I did not find it difficult to use

Vendor response

Thank you so much for providing this thoughtful feedback. We love hearing how your product has helped with your ticketing and online auction. So happy to be partnered with your cause!

JK
AvatarImg

Jason K.

Nonprofit Organization Management, 11-50 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

OneCause logo

OneCause

Overall Solid

Reviewed 4 months ago

I’ve used onecause for the last few years and it has been a strong experience. We have also used the in person option which was ok and this year we opted to not use it and it was fine

Pros

The silent auction component which helps us with fundraising

Cons

That you can only add one photo per experience and it does not allow to showcase all of our items

Vendor response

Thank you for your review! We’re glad to hear that OneCause has been a strong solution for your fundraising, especially the silent auction feature. You do have the ability to add more than one photo for auction items on the Platform - we'd love to help! Reach out to support@onecause.com next time you are setting up your items and we'll gladly walk you through. Thanks again for your feedback!

AvatarImg

Verified reviewer

51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

OneCause logo

OneCause

My overall experience using BidPal One has been very positive.

Reviewed 7 years ago

This software was invaluable in providing the timely access to bidding on our fundraiser. We had over 500 packages available and over 5000 total bids. The scoreboards were easily integrated into the video displays and AV equipment. This software assisted in a volunteer group pulling off a very professional silent auction and live auction.

Pros

I appreciate the checklist and the tutorial videos. The tools to build an engaging fundraising interface are intuitive and capable.

Cons

The import tools are very handy but they do not yet contain full functionality. A second import of updated supporters actually creates a second entry rather than an update to an existing entry.

SW
AvatarImg

Seth W.

Entertainment, self-employed

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

OneCause logo

OneCause

OneCause - super easy to use

Reviewed 4 years ago

Great support, always quick to reply.

Pros

The software is easy to use both for the user and the admin.

Cons

I'd love to see the ability to add more photos per auction item, better promotional tools for sharing auction and items across social media, as well as ability to have multiple categories per items.

TG
AvatarImg

Teri-Gene C.

Nonprofit Organization Management, 11-50 employees

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

OneCause logo

OneCause

Great Product

Reviewed 4 years ago

We will stay with this product.

Pros

The site is easy to use. The auction site is modern.

Cons

Though the site looks modern, it Is limited in options.

Vendor response

Thankful for your partnership, Teri-Gene. We're always adding enhancements to help support the best user experience possible. Appreciate your review!

CR
AvatarImg

Chrys R.

Education Management, 201-500 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

OneCause logo

OneCause

Good product

Reviewed 3 years ago

Wonderful customer service that Is very knowledgeable, easily accessible and always willing to help.

Pros

The online auction feature is pretty robust and fairly user friendly.

Cons

The reporting feature needs more customization, especially for reports around event tickets/attendance. Also, the package load needs to be able to support formatting, specifically line and paragraph breaks.

Vendor response

Thank you, Chrys, for taking the time to provide us with helpful feedback. We love seeing how our customer support was able to help your overall experience. So glad to be working with your cause.

AJ
AvatarImg

Angie J.

Health, Wellness and Fitness, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

OneCause logo

OneCause

OneCause is a dream for event planners

Reviewed 6 months ago

Overall, OneCause has revolutionized our events. I utilize nearly every feature it offers, from the dashboard to the reports. It not only saves me time and keeps me organized but also instills confidence in our audience.

Pros

What I love most about OneCause is how it has transformed our silent auction from paper to mobile. It's enabled us to reach a wider audience and significantly increase our silent auction proceeds.

Cons

Instead of enhancing their existing platform, OneCause opted to develop a completely new one. However, when I attempted to use the new platform, it didn't provide the functionality we required.

Vendor response

Thank you for your glowing review! 💙 We're thrilled to hear how OneCause has transformed your silent auction and helped you reach a wider audience, significantly increasing your proceeds. We appreciate your feedback about the new Platform. We're continuously adding new features and functionality, and what you're looking for could now be a part of it - drop us a line at support@onecause.com - we'd be happy to chat. Overall, we're delighted that OneCause has revolutionized your events and provides you with the tools to save time, stay organized, and instill confidence in your audience. Thank you for sharing your experience with us!

SH
AvatarImg

Stacey H.

Utilities, 51-200 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

OneCause logo

OneCause

OneCause Test Drive

Reviewed a year ago

The overall event went well and exceeded last year's fundraising goals. With the cost of the software, their share of the funds raised, and the credit card fees, we ended up about where we were last year without an app.

Pros

OneCause was easy for end-users to bid and pay online.

Cons

Organizing the auction items with images was time consuming even with the import features.

AvatarImg

Verified reviewer

Nonprofit Organization Management, self-employed

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

OneCause logo

OneCause

Great platform, easy to use

Reviewed 6 years ago

Our auction was easier to manage, create and execute.

Pros

Ease of use. Once I got past a couple hiccups, the system was great and the customer support from both tech support and client account manager was excellent

Cons

A few Minot, less intuitive actions like uploading packages vs items and processing transactions (not easy on mobile, had to get on a PC to properly function).

TC
AvatarImg

Tavia C.

Environmental Services, 1-10 employees

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

OneCause logo

OneCause

Superb Software

Reviewed 4 years ago

Absolutely wonderful! We are looking forward to using it for our next event.

Pros

Full functionality! Everything we needed to host a creative and virtual fundraising event was included. Customer support was superb, and we even hired a Virtual Event Manager who was REMARKABLE. She helped make our event a huge success! The online auction capabilities were seamless and easy to use!

Cons

Would like to be able to post more photos of auction items.

Vendor response

We're thankful we could help support your mission in 2020, Tavia! Looking forward to a continued partnership in 2021!

AvatarImg

Verified reviewer

Nonprofit Organization Management, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

OneCause logo

OneCause

Helpful streamlining tool

Reviewed 2 years ago

Very, very happy with their training resources and customer service

Pros

Very helpful when it came to a silent auction and having multiple events.

Cons

Was a little clunky having a different interface app for check in and out at our event

Vendor response

We are so glad that our customer service and training resources were able to make an impact on your experience. Thank you so much for taking the time to provide us with this thoughtful feedback. It is from reviews like this that we can continue to enhance and grow our products!

AT
AvatarImg

Alexis T.

Nonprofit Organization Management, 51-200 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

OneCause logo

OneCause

OneCause is key to our event giving

Reviewed 4 years ago

Overall, the customer service team and designated rep are very responsive and helpful.

Pros

Love having an event manager and key rep to get us set-up prior to our event. The platform is pretty easy to use and is generally intuitive.

Cons

When integrating the ticket function into our event and using OneCause as a registration platform in addition to a silent auction/donate feature, payments for auction items automatically synced with outstanding tickets/tables that were entered as pledges.

Vendor response

Our Event Managers are game changers! So glad you got to utilize this tool to help you raise more, Alexis!