Page 8 | Gingr Reviews - Pros & Cons, Ratings & more

DaySmart Pet

PetExec

Kennel Connection

Pawfinity

Made by pet lovers, for pet lovers. Gingr is the top pet-care software. Features include: Pet Parent Mobile App + Portal, Multi-Location Functionality, Online Bookings, Automated Reminders, Marketing Campaigns, Pet Report Cards, Staff Scheduling, In-Depth Reporting.

Gingr

Android

Web-based

Windows

iPad

iPhone

The reporting is terrible, the customer support is terrible, and it doesn't integrate with Quickbooks. You can't talk to anybody.

Company Owner

All of the reports are useful. And I love that you can customize it to what fits your business.

President

GINGR has made owning and operating our business a pleasure. The GINGR folks are always available and responsive to our questions and needs WITHOUT charging for the customer support, kudos.

Owner

I Ofcourse did not know it was wrong and after an hour on chat the person had no idea what was the problem because they did not have access to all of the information.

Our favorite part of Gingr is the ease of use along with outstanding customer service. We switched software after 8 years in business and a customer base of over 6000.

But if you want a sleek, full-featured offering with new features and well thought out execution coupled with terrific support, then you will want to try Gingr. It is hands down the best I've seen.

I have been using the software over the last few months and it has been fantastic. The ease of use for our staff and our customers makes service delivery seamless from check-in to check-out.

Having retired from the IT industry, I appreciate the customer service and quick releases. We are very pleased with GINGR and look forward to a long relationship built on mutual benefit.

owner

I love how all the services are integrated together for ease of use.

General Manager

Easy to use which makes it very user friendly. Organized and detailed, you can tell the quality of work that went into this software.

Game Developer

Several components of this curriculum deserve appreciation. Excellent for keeping track of clients' schedules, money, and inventory at a daycare or grooming business.

Groomer

It is very good for the daycare aspect of the pet business. Being able to have the customers fill out everything on their side is easy so they can do it from home.

Receptionist

Rapid response for chat support, accessable anywhere, user friendly for both clients and users, and so many other new and exciting features.

The best investment for my new and growing business.

It has a lot of features and I love how customizable everything is. There are a lot of details put into this software.

It’s very confusing with the payment side of things.

Veterinary technician

So many good thing to say about this program. So easy to keep track of grooming and daycare reservations, payments, inventory, etc.

Cannot due this from an iphone or iPad, get your laptop or desktop back out. Hours of data input and we decided as a team, not friendly and cut losses.

Kennel Link

PocketSuite

Vonigo

Really good! The Gingr team is always quick to respond when we have questions. Their customer service is on point!

Great Software!

The system is very organized and up to date. The customers can get reports on their pet and love the updates. 

This software is quick and easy to use. It's blended in to our facility great! 

I LOVE Gingr!  The developers have years of experience in the pet boarding and daycare industry, and have built a top notch program.  The Gingr customer portal and ease of booking has grown our business AND reduced phone calls and receptionist payroll tremendously.  The Gingr marketing features allow us to reach the client about upcoming events, stirring excitement and creating a buzz that's contagious!  Most importantly, the Gingr pricing rules have taken our once-complicated billing and made it so easy that anyone can do it!  No more calculator and pencil and no more billing errors!  Now-a potential employee doesn't have to be a math genius to work at our front desk!  THANKS, Gingr!!

Changing the face of our industry

After 8 years of a traditional software program, switching to Gingr was one of the best decisions I made last year for my business.  From asking new clients, the registration process through Gingr via our website is very user friendly; and the fact that clients can make, change or cancel reservations without calling is a tremendous plus for both the clients and our staff.  Internally, the software is very intuitive, easy to learn and use effectively regarding all client and pet information.  I am constantly  impressed with how the company has continued to improve Gingr and provide additional elements to help the small business owner be more successful.  

Great software and an outstanding company

I have been in business for the last six years. Six months ago I met the founders Lee and Aaron and two weeks before Thanksgiving (our busiest season), we switched to gingr! Lee and Aaron spent time at our facility training all of my staff and answering millions of questions that week via text, email and phone! Since then, they have continued to improve an already great product and more than anything else, they LISTEN to us!! Our clients love that they can get report cards to see how their pups are doing, they can make reservations, they can even upload vaccines and pictures for us to see!! Thank you gingr for making my business run a little smoother!!

Great software for anyone who has a dog daycare, boarding or grooming facility!! Gingr is a must!!

Being open for 6 years now, and GINGR being our 3rd program to use and I am so happy that we found them.  They are the program that I dreamed of.  Although this is our first week of actually using it - we are already in love.  The customer service is amazing and the organization of the team astounds me.  They are top notch and respond immediately.  As a starter program, i can already tell they are going to be the best system out there!   With their passion, drive and always 'yes' attitude - this is the one you should trust upon!  All our staff are happy - and the time saved - is god send!!  Can't wait to post more about the awesomeness of it!

Fresh and NEW with AMAZING Customer Service!

We have had such a great experience with Gingr! We converted all 4 of our locations this past year and are so pleased with the results!! The Gingr team had us well prepared for the data conversion and everything went rather smoothly, especially considering our rather large customer database. And their support team is incredible!!! Anytime I email or live chat (and believe me, I contact them A LOT!!!), I get immediate results and answers. They are always adding new features and improving on their current system. Seriously folks, if you are looking for the future of kennel management software, check them out. So impressed!!!

Gingr has been a great addition to our expanding business!

We have been with Gingr for over a year now and love all of the features it has to offer us as a company. Before finding Gingr we had been with two other softwares that simply didn't meet our needs. What we like best about the system is there is always someone to help us if we have questions and they seem to genuinely care that we are satisfied with their system. It also helps that they are always looking for was to improve and make a better product! 

Gingr Review 

We have operated a dog kennel for the past 7 years and went from keeping records by pencil and paper to looking for an online solution.  We were shocked at how antiquated most boarding software was and very few cloud based services.  We looked at 2 other services, one had horrible customer service and the other had an incredible clunky interface.  Then we met the Gingr team at a conference and they have lived up to every word they told us that day.  Their customer service is incredible and timely.  They help you solve any issues you may struggling with and they do it with a smile.  We could not be happier!

Easiest Software to use - World class customer service!

We have used GINGR since we opened our >100 unit boarding facility in July 2015. The GINGR team worked with us to get get us up and running quickly and they have been extremely responsive to any of our requests. They make us feel like we are a part of their team and they are open to suggested enhancements which they turn around very quickly. We are anxiously waiting for the inclusion of a rewards programs.  Having retired from the IT industry, I appreciate the customer service and quick releases. We are very pleased with GINGR and look forward to a long relationship built on mutual benefit.

Best Kennel Management Software on the market!

I have been using the software over the last few months and it has been fantastic. The ease of use for our staff and our customers makes service delivery seamless from check-in to check-out. The customer service has been great, with prompt responses and follow-up. Highly recommended. 

Great software for the industry professional 

I love Gingr!

Customer service has been incredible! They helped us tremendously while getting our feet wet with the software. They answered questions, and were open to suggestions for improvement. Since they are constantly updating the software and adding new helpful tools, they take our needs into consideration and keep improving. Gingr honestly seems to get better and better each time I log in. This software has made keeping track of all aspects of our company so much easier. From financial reports, to pet feeding and medication schedules, Gingr has it covered. We highly recommend Gingr!

Gingr has enhanced our company with their great software, and excellent customer service!

We have been in business for 7 years and we are a large daycare and boarding facility.  Finding an easy to use software has been a challenge in our industry for a long time, especially for larger facilities.  We switched to Gingr at one of our locations and have been very happy with it!  Not only is it easy to use, but it offers many great features that will help us communicate more closely with our clients and market our business.  The customer service has been outstanding.  We are looking forward to transitioning our other locations to the new software in a few weeks!  

Glad to have Gingr in the industry!

Great program

As a new Doggie Daycare, I was looking for software that was comprehensive in scope, able to grow as my business did, intuitive to use for my staff, and have accessible options for my customers ( the human ones). Gingr is by far the best investment I made. It has allowed us to make money because I have had no down time, great response from support when needed ( very little and more for my education that system issues), and the features separate me from my competitors! 
Look no further! Gingr is the Best in use and value!

Best investment

Just right!

Having everything located in one place makes it so much faster and easier to check-in/out clients. 
Automatically counting the amount of clients and types of bookings per day, allowing owners to book through the Gingr app, allowing owners to view report cards and invoices through the app, allowing staff to access the software though any computer, are just a few of the many reasons why this product is so awesome!
Very impressed and so happy we have finally found the right kennel software for us!!!

Easy to use, time saving!

Dog City

We have found Gingr to be an awesome program.  It has just about every feature that we need and is very user friendly.  It was very simple to learn and navigate through all day for all our employees.  Also, the customer service with the team who designed the program is awesome.  They are always very quick to respond to any issues and questions and work diligently 7 days a week to make sure we are always taken care.  They really know what they are doing.

The best reservation system!

Looked for a long time at lots of other solutions and was usually put off by user interface. Glad we waited for Gingr to arrive! very easy to get up and running, and great, responsive Support. Navigation around the site is super simple requiring just a few clicks to achieve tasks. Some funky issues with operating two locations that share services, but everything has had an easy workaround while issues got fixed. Highly recommend.

Glad we made the switch

We are a small daycare/grooming/boarding facility, we switched to gingr from another program that did not have an app and was not as easy to use. Gingr is fantastic, my clients register themselves and schedule appointments which I can accept or not. As we grow, gingr grows with us. They are always just a quick chat session away whenever there is an issue and even have a facebook group for users. 

Saving Grace

We started using Gingr in 2015 to start up our new business here in the Cayman Islands.
When something is new it can be confusing but there is no going back now that we have everything up to speed!
Customer support is there for you all the way and no matter how complex your question may be they will do there best to solve it.
I highly recommend this software to every pet business!

Awesome software!

We are new to the Gingr family and have been blown away with the customer service we have received since signing up.  We have had a lot of questions and needed tons of support as we go through the set up process and everything has been responded to immediately and with good cheer.  We are so excited to be working with the Gingr team to take our business to the next level!

Amazing customer service!

Gingr is hands-down the best and easiest software for kennels, daycares and groomers. It also incorporates a way to reach out to your clients with e-mails, report cards, etc.; making it unnecessary to purchase other software for this purpose. I have had few issues, but when I did report a problem the Gingr team was on it in no time. A great product all the way around!

Gingr Reviews (2025) - Page 8

208 reviews

Great Software!

This software is quick and easy to use. It's blended in to our facility great!