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Grave Discover Software vs Chronicle Comparison

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Overview

Grave Discover Software is an online cemetery management software that helps cemetery managers monitor spaces, and maintain...

Chronicle is a web-based cemetery management software that allows cemeteries to create custom plot maps, upload and store...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

20

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

3.0

1

5

4

3

2

1

0

0

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
0%
would recommend this app

4.7

48

5

4

3

2

1

34

14

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Not enoughreviews yet

Pros

They were all very helpful with the installation of the system. The Cemetery Trust were very keen to upgrade to a electronic system and are very happy with it.
Family and friends can now see the headstone, information and location from anywhere that has internet available. A wonderful help to most.
Helping with restoring order to our records and mapping was the most important thing I was looking for and Chronicles rip is able to do this.

Cons

Not enoughreviews yet

Cons

Getting use to different terminology. I get loss on which page I am on some of it is the terminology and some of it is the layout.
Some of the graves don't show their correct location. We have many burials where the location of the grave is unknown.
Some of the map image has been compromised because of trees hiding the images.
  • Vendor responds to reviews
  • Last review4 months ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features14
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Ad hoc Reporting
  • Audit Management
  • Automatic Backup
  • Built-In Database
  • Calendar Management
  • Certification & Licensing
  • Contract/License Management
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Capture and Transfer
  • Data Import/Export
  • Data Mapping
  • Data Migration
  • Data Retrieval
  • Document Imaging
  • Document Management
  • Document Storage
  • Forms Management
  • Geographic Maps
  • Grave Search
  • Image Management
  • Interactive Content
  • Inventory Management
  • Lot Mapping
  • Multi-Location
  • Real-Time Data
  • Real-Time Updates
  • Records Management
  • Reporting & Statistics
  • Reservations Management
  • Role-Based Permissions
  • SSL Security
  • Status Tracking
  • Task Management
  • Template Management
  • User Management
  • Web Forms
  • Work Order Management
  • Total features43
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Ad hoc Reporting
  • Audit Management
  • Automatic Backup
  • Built-In Database
  • Calendar Management
  • Certification & Licensing
  • Contract/License Management
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Capture and Transfer
  • Data Import/Export
  • Data Mapping
  • Data Migration
  • Data Retrieval
  • Document Imaging
  • Document Management
  • Document Storage
  • Forms Management
  • Geographic Maps
  • Grave Search
  • Image Management
  • Interactive Content
  • Inventory Management
  • Lot Mapping
  • Multi-Location
  • Real-Time Data
  • Real-Time Updates
  • Records Management
  • Reporting & Statistics
  • Reservations Management
  • Role-Based Permissions
  • SSL Security
  • Status Tracking
  • Task Management
  • Template Management
  • User Management
  • Web Forms
  • Work Order Management

Integrations

  • Total integrationsN/A
  • Dropbox Business
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Power BI
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Shopify
  • Slack
  • Stripe
  • WordPress
  • Xero
  • Zapier
  • authorize.net
  • Total integrations1
  • Dropbox Business
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Power BI
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Shopify
  • Slack
  • Stripe
  • WordPress
  • Xero
  • Zapier
  • authorize.net

User reviews that mention these apps

CG
AvatarImg

Christopher G.

Consumer Services, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Chronicle logo

Chronicle

Small cemetery organization

Reviewed 2 years ago

Easier to locate graves, ability to highlight available grave sites.

Pros

Ease of use, accuracy of maps, ability to update and correct information.

Cons

Our existing business processes were old manual records. We still need to integrate that information into the software.

Vendor response

Hi Christopher, Thank you for your kind feedback. It's been our pleasure working together with you and your team. We're happy to see the 5 stars. They mean a lot to us and we're going to do our best to keep it. What you wrote in the "Cons" is very common in cemetery management, and that's why we're here, so let us know if you need help regarding the integration with your old manual records. Sincerely, Chronicle team

BC
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Benjamin C.

Government Administration, 1,001-5,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Chronicle logo

Chronicle

Logan City Council Cemetery Solution

Reviewed 2 years ago

Chronicle allows us to move away from an old Access database and printed paper maps for managing our cemeteries and reduces the likeliness of errors happening. The deceased search functionality allows the public to locate graves themselves with an easy search functionality where we displayed these in a PDF list previously

Pros

Chronicle provides a user-friendly experience for the customer front end for and the administration back end. Walk to grave feature promoted on our cemetery signage will allow users to find grave sites with ease and reduces phone calls to help direct public to plots.

Cons

Not having the ability to complete payments online through Chronicle - great to hear this is in the pipeline for future development.

Vendor response

Dear Benjamin, It's been our pleasure to work with you and Logan City Council. Your review made our day! Thank you. We are glad that you enjoyed using Chronicle, moreover, your community is getting access and benefit as well. Yes, the cemetery plot sales feature is in our product development plan and we will keep you updated! Please reach out to us if you have any suggestions, feedback, or ideas. Have a great holiday season, - Chronicle team

BS
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Brandi S.

Government Administration, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Chronicle logo

Chronicle

Something to be Proud of!

Reviewed 7 months ago

I will always, always recommend Chronicle. [sensitive content hidden] and his team are amazing! I'll screen shot something I need help with, or a plot that was missing (during setup) and it's completed within days if not hours! When I took my position and I was shown the cemetery, I was overwhelmed and saddened by the records! I had in my mind what I wanted done & how it should be & Chronicle matched it and elevated what I envisioned! This is something that I am extremely proud to have implemented in our city and can't wait to hear feedback from residents and the council!

Pros

EVERYTHING! Literally everything. The team is amazing! The records that I inherited were horrible! Some things were labeled on a piece of cardboard with white paper taped to it. Coffee stains, penciled in (which was rubbed off over the years). Just names written down on a piece of paper and how many plots were sold. No records at all from the 70's back!

Cons

I'd like to be able to zoom to a grave from different angles or even add grave plots on my own; however, the team said they are working toward that!

Vendor response

Hi Brandi, thank you for your fantastic review! We’re thrilled to have been able to assist you in digitizing your records and meeting your expectations. We appreciate your suggestions on zooming and adding grave plots, and we're actively working on these features. Your recommendation and positive feedback about our support team mean a lot to us. We're excited to hear more from the residents and council.

AC
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Amy C.

Civic & Social Organization, self-employed

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Chronicle logo

Chronicle

Mackford Union Review

Reviewed 2 years ago

I am able to help my grave diggers from anywhere. I no longer have to be tied to my office

Pros

I love the ease of use and the great rates

Cons

I wish an app could be made to get from the app store to help with the issue mentioned with the search feature

Vendor response

Dear Amy, Thank you for giving us feedback. Your review means a lot to us. We will use this as an opportunity to improve our services in the future. We are glad that you found Chronicle useful. If there's anything else we can support you with, please reach out to us. Have a happy holiday season, - Chronicle team

SC
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Scott C.

Individual & Family Services, self-employed

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Chronicle logo

Chronicle

Early stages

Reviewed 2 years ago

So far the interactions with the staff have been very positive. They are helpful and very patient

Pros

It will offer a one-stop location for users to search grave locations, ancestral searches, a streamlined approach to purchasing burial sites, and organize the processes for our non-profit volunteers.

Cons

Because of the location of the developer I miss the face-to-face interaction, but mostly the ability to immediately contact someone by telephone.

Vendor response

Hi Scott, Thank you for filling out the review for us! We are glad that you found Chronicle useful. To answer regarding the immediate contact support (for the US timezone), we are excited to let you know that next month, we will have a dedicated support team for the North America region! Hopefully, this will help you better in your journey with Chronicle and improve the 4-star rating to a 5-star rating. Happy holiday, - Chronicle team

LC
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Lisa C.

Individual & Family Services, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Chronicle logo

Chronicle

The best decision we have made in years!

Reviewed 2 years ago

My experience with Chronicle has been amazing. The support is the best I have ever found. We are early in the process of digitizing our cemetery, but we are finding more ways to use it every day.

Pros

I absolutely love the idea that anyone in the world can check out our cemetery and find information out and the exact location of the grave. As a genealogist the ability to see other graves in the area is amazing.

Cons

I would like the ability to search and mark specific groups (Veterans for example) so that we could direct placement of flags on holidays

Vendor response

Dear Lisa, Your review made our day! Thank you. We are humbled to know we are the best decision you have made in years and our support team is the best you have ever found (*we are flattered). It's really nice to have like-minded people supporting our bigger mission where the public can have access to the deceased records, their stories, and the burial locations. Inspire generations to come through our cemetery management platform. We want to let you know that we've heard you; a feature request for more categories (such as for veterans) is coming in 2023 :) Have a happy year-end holiday, Lisa - Chronicle Team

TD
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Tennille D.

Religious Institutions, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Chronicle logo

Chronicle

Chronicle provides a quick and easy search function for cemetery visitors and ancestor researchers

Reviewed a year ago
Pros

Chronicle has a large data base and a very easy search function. The plot map overlaid on the site photo makes it incredibly easy to locate the site of any grave.

Cons

Chronicle is difficult to use on a mobile phone, which would be preferred by most cemetery visitors at the time of visiting

Vendor response

Hi Tennille, A big thank you for sharing your experience with Chronicle! We're overjoyed that you appreciate our quick and user-friendly cemetery search function. We also value your candid feedback on the mobile experience. Understanding the importance of mobile accessibility, we're actively working to refine it for a more seamless experience on smaller screens. Your insights drive our ongoing efforts to enhance Chronicle continuously. Should you have more suggestions or areas for improvement, please feel free to reach out. We're dedicated to ensuring your experience with Chronicle remains positive and user-centric. Thanks again for your support, and we're thrilled to have you as part of the Chronicle community.

DG
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Daryl G.

Individual & Family Services, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Chronicle logo

Chronicle

GAR Cemetery Review

Reviewed 8 months ago

Overall, i've had a good experience with chronicle and it allowed me to correct numerous mistakes in grave locations made with MS Excel and MS Access Database. It also has self correcting logic scripts to prevent common mistakes.

Pros

Customer support was excellent and very helpful. The software allows me to find human mistakes that have been made using excel or access database.

Cons

In the country, my internet is kind of slow so I have to wait for the data to load. Also, when taking headstone pictures and uploading, make sure the file is around 500 KB instead of megabytes due to upload times. The larger the file, the slower it takes to load.

Vendor response

A massive thank you for sharing your Chronicle experience—it's like music to our ears! 🎉 We're over the moon to hear how Chronicle has been a game-changer for you, fixing those Excel and Access blunders and keeping things smooth with its self-correcting magic. Happy to see that you rated our customer support a 5 star which is a testament to what we believe in as part of achieving customer satisfaction. We...

SP
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Sandy P.

Government Administration, 201-500 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Chronicle logo

Chronicle

Digitsation in less than 6 months

Reviewed 2 years ago

Customers and suppliers can now access all cemetery records in real time- which has never been possible before. This also now means families can access their loved ones cemetery records from the comfort of their loungerooms and Council staff can confidently make cemetery bookings without having to conduct a site visit.

Pros

Chronicle were extremely helpful and worked with us during the implementation phase to understand how Council would use the software and have since implemented many improvements to ensure common business processes can now be managed in the platform. This has been a great experience and has helped finetune existing processes.

Cons

Took a little while to ensure staff used the correct fields to enter data that would then be used on the templates. This should now be resolved with the additional fields available for event types. Also it would be beneficial to have a new field called Grave Type where we could record if it was a new grave or a re-opening and if a re-opening was it re-open number 1, 2, 3, 4- this would assist with annual legislative reporting requirements where we need to identify new graves verses re-opened plots.

Vendor response

Dear Sandy, We are really thankful to have MRC as one of ours. Furthermore, thank you for all your support in getting good words about us out there, being our guest in our webinar, and recommending us to other councils. It's been our pleasure working with you and your team. We are glad that Chronicle makes the whole process and experience of accessing cemeteries easier and better for you, the council members and staff, and the community. We are also happy that the feature enhancement we did helped you with the difficulties. We have taken notes on your suggestions and we will keep you updated. Have a great holiday season, - Chronicle team

HH
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Howard H.

Civic & Social Organization, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Chronicle logo

Chronicle

Great Product

Reviewed 4 years ago

None so far

Pros

I did a lot of research before selection Chronicle. The features, value, and the great personal attention were what sold me. The software has taken us from poorly maintained paper records to the digital age. The best thing is the visual aspect, being able to see our cemetery, and have all the lots color coded, so that we can see at a glance what is occupied or vacant. The search feature is great, it take you right to the grave!

Cons

There are several steps to load new information, but after using a few times, it goes pretty fast.

Vendor response

Hello Howard, Thank you for your feedback. It's very lovely to see those 5 stars. We will try to keep it up! We received many compliments about our visual map and customer service and we take pride in it. Let us know when you need our assistance. Cheers, Chronicle Team

ED
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Ellen D.

Religious Institutions, 1-10 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Chronicle logo

Chronicle

Perfect for Small Cemeteries

Reviewed 2 years ago

Finally we know the capacity of the cemetery. We know what graves are open, reserved and occupied. We know where the records are. We are organized. Next step is to make sure others know where this information is. The customer service is great. Chronicle keeps in contact with me. And is available by email, phone, and video conference.

Pros

Ease of use, Affordable for Small Cemeteries. Everything you need in one place.

Cons

The soft is large and takes a lot of processing to open. Getting use to different terminology. I get loss on which page I am on some of it is the terminology and some of it is the layout. It would be nice if the individual grave page would look like a website with its own menu choices as drop down choices. I have to save the page I am working on then exit back to the search then enter in a different page. Also grouping of families together. The Smith family have graves 1,2,3 and 10 and be able to see all the graves owned by the Smith Family on one page then go into grave 1 and see if it is occupied or not. I am also new to navigating the software, so there maybe things I am missing in the search. I have not taken advantage of the training yet.

Vendor response

Dear Ellen, Thank you for giving us a 5-star rating and suggestions in the review. We are sorry to hear about your difficulties in operating our software. To answer your comment regarding the terminology, we launched a new feature in November called "Organization Dashboard" where you can customize the terminology to best suit your organization. https://help.chronicle.rip/article/52/organisation-dashboard-access Our team will reach out to you to arrange a training. Have a happy holiday and we will chat with you soon! - Chronicle team

KW
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Kurt W.

Religious Institutions, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Chronicle logo

Chronicle

Feature-Rich affordable Cemetery Management cloud software

Reviewed 2 years ago

We chose Chronicle because Chronicle had the features we needed at an affordable cost. Many other packages we looked at had great features, but ones our small cemetery wouldn't use. Many of the limitations we first encountered with Chronicle have been addressed in recent releases. Migrating to Chronicle has forced us to go thru a complete audit of all sales and burials, ensuring our paperwork is up to date and accurate.Not only is Chronicle feature rich but the sales team and customer service has been exceptional. Since migrating to Chronicle we have asked for additional plots to be added to our cemetery. This work has been completed in less than a week with no errors. Any questions we ask via e-mail are answered, typically within a day.

Pros

Chronicle allowed us to quickly get up and running. With Chronicle we are able to do basic plot management, but also attach any documents or photos to each plot or burial. The ability for the public (we are still auditing our records so haven't turned on public access permanently yet) to easily search for records and navigate to a specific plot is very valuable. Chronicle also allows us to attach...

Cons

When we first started using Chronicle a little over a year ago a couple small things bothered me. First, we couldn't change the data format ourselves, but an e-mail resolved the issue in less than 12 hours. Second, because Chronicle is an Australian company, the terminology was a bit different from what we used. This took some getting used too. In less than a year, both of these issues have been solved (I didn't log any enhancement requests for these features) by allowing customers to modify date format themselves as well as modify terms like "ROI Holder", "Right of Interment", as well as how we identify Section, Row, Plot.

Vendor response

Hi Kurt, Wow! First of all, thank you very much for taking the time to write a comprehensive review, you are the best! Everything you wrote here aligned with who we are and what we aim for. We want to be the solution for all sizes of cemeteries, we know that smaller cemeteries have very limited choices of software within the budget. We are glad this resonates with you and that you found Chronicle useful. Thank you for using our story feature to add obituary details to each burial, and to notice our feature enhancements! This year our team work very hard to keep adding and improving our software, and we are thrilled that it resulted in a review such as yours. Cheers for a better and better journey in 2023. - Chronicle team

TG
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Trevor G.

Nonprofit Organization Management, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Chronicle logo

Chronicle

Review of Chronicle

Reviewed 2 years ago
Pros

The mapping feature and ability to locate individual graves and information about burials. Improvements and additional features are being made to the software.

Cons

Setting up the map overlay. The older graves are not all in straight line. Some of the graves don't show their correct location. We have many burials where the location of the grave is unknown. I cannot edit or change details about these graves. One suggestion that was not implemented was where the section was known, but not the location within the section of the cemetery was not known, a pin could be located within the relevant section of the cemetery to show unknown graves within that section.

Vendor response

Hi Trevor, Thank you for your feedback and the support to Chronicle while we keep building and improving our software features and functionalities. We heard and valued your input. We will be in touch, and you will be the first to know when the feature is here! Warm regards, - Chronicle team

ik
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iola k.

Writing and Editing, 11-50 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Chronicle logo

Chronicle

Best Cemetery Software I've Used

Reviewed 4 years ago

Very easy to use! It really helps people to organize cemetery's administrators and make us easy to find the love one only just by typing name, or other details on the software.

Pros

Chronicle offers many features to us to manage cemetery with an ease.

Cons

I don't find negative thing yet about this software.

MC
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Margaret C.

Religious Institutions, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Chronicle logo

Chronicle

St Ann's Anglican Cemetery, Aldinga

Reviewed 2 years ago

The whole process has been positive and we have hopes of easier and more accurate management of the four cemeteries in our Parish.

Pros

Being very new to Chronicle I have found it intuitive to use and add information. In time hope to add stories and suggested graves of historical interest.

Cons

Need to use the software a bit more before making any comment here.

Vendor response

Hi Margaret, Thank you for filling out the review for us! We are glad that you found Chronicle useful so far. We will always strive to give our best. So if in the further journey of using Chronicle you have any suggestions, feedback, or idea, feel free to reach out to us. Have a great year-end holiday! - Chronicle team

VL
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Vanessa L.

Nonprofit Organization Management, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Chronicle logo

Chronicle

Bringing our cemetery into the modern era

Reviewed 4 months ago
Pros

Ease of use. No special training required to figure out software.

Cons

Not sure if its Chronicle or our internet speed but when searching for a name is can sometimes take a while for Chronicle to generate the list.

Vendor response

Hi Vanessa, thank you for your review. We're glad that you find our platform super easy to use and has been instrumental in digitizing your cemetery. We also appreciate your feedback on the responsiveness of our system, and we will be sure to improve it.

DD
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Dianne D.

Nonprofit Organization Management, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Chronicle logo

Chronicle

Ouyen Cemetery

Reviewed 3 years ago

I had been on the look out for some software to digitise the Ouyen Cemetery records, when I stumbled upon Chronicle it looked like everything I had been wanting so I wondered how a little country Cemetery could ever afford to get something like this. I contacted Chronicle and we arranged a Zoom meeting to see the software, and discuss what we really needed. Chronicle then sent me a project proposal...

Pros

This software does everything we need and more. It is called Simple Cemetery Software for a reason and it really is simple to use, no training required. This software can stay simple with a small amount of information but it can become a single information mangement system, holding all our documentation both public and private making and managing our Cemetery records accessible, quick and portable and that is our goal over the next six months.

Cons

There are no Cons at this early stage, we have only just gone online with basic inormation for the public and we are working on adding information and images for the public and also our ROI information and other paperwork into the back end to eventually becoming our single information management system.

Vendor response

Hello Dianne, Thank you for your feedback. It's very lovely to see those 5 stars. We will try to keep it up! Yes, we do most of the work of digitising project, we can also adjust the services that we offer according to your needs with very affordable pricing as our main goal is to help cemeteries serving the community and the preserving the history. That's why we cater all kind and all size of cemeteries. Let us know when you need our assistance. Cheers,

VS
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Virginia S.

Government Administration, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Chronicle logo

Chronicle

Amazing software that is constantly being improved!

Reviewed 4 months ago

The software is rich with features and intuitive to use, for administrators and groundskeepers alike. Implementation was flawless. Customer support is amazing.

Pros

Customer support and the development team are amazing. They continually upgrade the software and listen to feedback from customers.

Cons

Absolutely nothing. At purchase, it provided a cost effective method to have mapping and data management but has since grown into a very robust software that has retained its low pricing.

Vendor response

Hi Virginia, thank you for your fantastic review! We're thrilled to hear that our customer support and development team has been able to meet your expectations. We will definitely keep working on adding more features to improve our platform, so stay tuned!

JB
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Julie B.

Government Administration, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Chronicle

Chronicles took the nightmare out of cemetery management.

Reviewed 2 years ago
Pros

Helping with restoring order to our records and mapping was the most important thing I was looking for and Chronicles rip is able to do this. When I began, we had n no system in place and I had never done anything like this before. I had no idea what to do. I am thankful that I looked for help and that I found Chrnicles.There real

Cons

I did not know enough about any software or computer entry to be very competent at this but the support is quick to help. It has taken me 8 months to understand how easy they have made this job. I was the only "con" in using this software.

Vendor response

Hi Julie, Thank you so much for your review. It's really meaningful to us to see our work reflected in the 5 stars review from our customer, and we will try our best to keep it. Let us know if you have questions or need more assistance. We're ready to take more nightmares out of cemetery management! Have a good day,

RP
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Raymond P.

Environmental Services, 1-10 employees

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Chronicle

Amazing Platform!

Reviewed a year ago
Pros

I have been a devoted user of Chronicle Cemetery Software for quite some time now, and I must say that it has completely transformed the way I manage cemetery records. With its exceptional features and user-friendly interface, Chronicle Cemetery Software has become an indispensable tool for efficient cemetery administration

Cons

none at this stage that I could think of

Vendor response

Hi Raymond, Thanks for the 5 stars. You are amazing! Hi Ray, Thank you for sharing your experience with Chronicle. We're thrilled to hear it's making a positive impact on your cemetery administration process. Your feedback is invaluable to us. Thanks again for choosing Chronicle. We look forward to continually exceeding your expectations. Regards,

LP
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Lynn P.

Nonprofit Organization Management, 1-10 employees

Used weekly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Look No Further

Reviewed 4 months ago

We were able to implement in under a year with 2.5 part time volunteers doing the data entry and validating our Lot Cards with personal visits to the cemetery. I have an IT software project mgmt background and that is a tremendous achievement. Chronicle trained us and has supported us through the process and is very open to suggestions for improvements and adding features to make use of the software and reporting easier.

Pros

We are a small Church affiliated Cemetery and when comparing Cemetery software we found that Chronicle's features stacked up impressively against the biggest names and higher priced companies. You can grow into the features you use, implement on your own schedules and it is very easy to learn and use.

Cons

Payments are via credit cards which is difficult for Churches.

Vendor response

Hi Lynn, thank you for your wonderful review! We're thrilled to hear that Chronicle has been a great fit for your cemetery. We appreciate your feedback about payment methods and are grateful for your kind words about the speed of our implementation, training, and support.

MP
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Matthew P.

Nonprofit Organization Management, 11-50 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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St Vincent de Paul

Reviewed 2 years ago

Working with the team at Chronicle has been a very positive experience. They are very professional and friendly. I look forward to our continued relationship as they grow and innovate.

Pros

The ease of working with Chronicle is extremely beneficial. We are able to assign new managers to make edits or add information without significant training. The price point of the software makes it an attractive option for our cemetery of 6,000 plots. I highly recommend considering Chronicle.

Cons

There are some glitches in the software that the Chronicle team is quick to resolve. Such as the searches not working quickly. There is not much to dislike about this product.

Vendor response

Hi Matthew, thank you very much for your kind review. It's our pleasure to be working with you and your team in digitizing St. Vincent de Paul Catholic Parish cemetery. We hope to always improve our product and services to get 5 stars, so we will continue to give our best. Best regards,

JK
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John K.

Health, Wellness and Fitness, 1-10 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Chronicle Secures Critical Cemetery Records

Reviewed 2 years ago

While the transition from paper and limited digital records has been difficult, the team at Chronicle have listened and have been very supportive and committed to both assisting us but improving their software. While we still have much work to do in converting all historical records, we are confident the benefits of Chronicle will be delivered in the long term, both in terms of securing our records and providing operational productivity benefits.

Pros

All paper and legacy digital records can be stored in one secure location and preserved perpetually. Removes the risk of records deteriorating or being destroyed over time.

Cons

As it is still being developed, features such as user initiated dynamic mapping are not yet available. This development of the software will significantly enhance the productivity benefits for cemetery operations.

Vendor response

Hi John, Thank you for the review. We heard and valued your input. Thank you for understanding that this project will be an investment, especially to the community, and decided to start the digitisation journey with Chronicle. We're working hard to improve our features and services. While on that, we ensure that we support you in the digitisation process. Let us know if you need anything along the journey. We will be happy to help! Warm regards, Chronicle team

JC
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Janelle C.

Government Administration, 51-200 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Transitioning into Digitial Cemetery Records

Reviewed 2 years ago

From the first phone call to enquire about receiving a quote to upgrade our 13 cemeteries records from paper based into this digital format. it has been a very clear and concise process, with good communication between everyone involved. The team at Chronicle have been extremely helpful and we have been able to achieve transferring all of our existing data into the program and add new burial/interments as needed each week.

Pros

The best features of the Chronicle software are the straightforwardness of the program. All of our staff are able to update records and images easily as it is very user friendly.

Cons

Nothing negative from us. So far it has been a very positive experience.

Vendor response

Hi Janelle, The team at Chronicle is thrilled to receive such a perfect rating. We will try to keep it up! We absolutely love your reason for choosing us and we are thankful for that. We want to be feature-rich but simple enough for everyone to use and we are glad that even the council members found it simple yet useful. If in the future you have any suggestions or ideas to improve our software and service, please let us know! Have a happy year-end holiday! - Chronicle team

TH
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Teresa H.

Religious Institutions, 1-10 employees

Used monthly for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Cemetery Update

Reviewed 2 years ago

Techs are very helpful. They listen to what I want and need. They are patient with all the decisions that I have to take back to the church board. They give helpful suggestions.

Pros

We are new to this kind of software. When I began my search for this kind of product, I liked that this company would work with a small old cemetery. I have had very helpful and patient people help me through the process of setting up a program for our church.

Cons

Since I am a new client, I am still learning. So far so good.

Vendor response

Hi Teresa, thank you very much for your review. It's been our pleasure working together with you and your team in ditigizing the St. John's Lutheran Church Cemetery. While our software and services are suitable for any size of cemetery, we always try to give our best to all of our clients, no matter the size. We hope to get 5 stars, so kindly let us know how we can improve to serve you better. Hopefully, as you get more experience with us, we can achieve that. Best regards,