HireHop Reviews - Pros & Cons, Ratings & more

Booqable

Rentman

RentKit

Current RMS

HireTrack NX

inspHire

All-in-one, intuitive and affordable equipment rental company software in the cloud. 

Access powerful and unique features to improve efficiency, workflow & save you money.

There are no implementation costs and free phone/email support is included!

Start using HireHop today for FREE!

HireHop

Linux

Web-based

Windows

Account manager

Flawless and beyond helpful. Their support team genuinely seem eager to help you and are always there for you.

The team are really friendly and helpful and we love that we can just give them a quick call if we have any questions.

Company Director

The team at Hirehop are simply brilliant: excellent service and quick responses to questions. Incredibly helpful and personal service.

Managing director 

Always been very good to me would recommend them for the customer services Always helping any questions I have over the phone to get the most out of the software.

Proprietor 

It’s been fantastic for my needs for my own business and I am currently setting this up for a large business I also work with as it’ll be just what they need. The team are great with support too.

Director

Easy to use, reliable, excellent integration and customisation and top drawer customer support.

Director 

Easy to use and great support from the team. Adapting to our specific needs has been an easy process and now feels like our system.

Excellent, great aftersales too, always available when you have an issue.

Operations Manager

I haven't got my head around the 'labour' element of HH yet, but this might be a lack of understanding on my part rather than any flaw in the software.

Easy to implement, great support (always there at the end of the phone or email when you need them) and pretty intuitive.

Marketing and Events Manager

Very happy with it, once it is set up it is a very efficient tool.

Managing Director

What I find brilliant is the support and back-up from the Hirehop team to get the system integrated into our process.

The best features about HireHop are the cost, cloud based and ease of use.

Has some excellent features not present in other systems. Can be used in a very efficient manner by small/medium companies looking to streamline processes.

Sound engineer

Easy to use and great costumer support. It’s made with AV-business in mind.

I have tried and struggled with other rental software, including PC and cloud based ones and just found them limiting.

Lighting and Sound Dept

Inventory setup is very difficult in-software. The only way I could really get it started and set up was to import a csv file.

director 

I'm not completely sure how to input all my pat test data in. But that could just be me.

QuickBooks Online

The best in the category  

this has saved me hours on quotes. paperwork. it just creates from my templates in a few clicks. and half the templates are even done for me.

hire hope review

Thanks for a great review.
Please contact HireHop's free support and we will be more than happy to talk you through different ways of uploading your test results data or how to manually enter them, whichever your preference.
The support is free with your subscription, so please feel free to use it.

Good software and great customer service but a little inflexible

Thanks for a great review.

Unfortunately price structures are not easy to setup by definition, thus we offer a service where we will do it for you and create the calculators that can even take the days of the week, leap years, holidays, etc. into consideration.  

However, once you have told the system how your price structures work, the rest is plain sailing.  You can even change the price structure depending on what type of job it is, so for you guys, you might charge a theatre hire differently to a corporate hire, which is really simple once the system has been told how they both work, or you could use the many built in structures.

If you need anymore help, please feel free to contact support, after all it is free with your subscription, and we are really happy to help out.

Take care

Outstanding 

Thanks for the amazing review.

Always pleased to hear from you guys and we are really lucky to have you onboard.

Take care and hopefully speak soon.

Very happy with it, once it is set up it is a very efficient tool. 

Simple to use and customer service second to none.

Superb, easy to implement, Intuitive Hire Software

LC-AV Productions ltd

We manage several thousand assets that are seasonally rented to around 40 productions.  They all leave the warehouse within the space of 30 days and return within an equally tight time frame.  Therefore we were looking for a computerisation system that would aid the control and checking of our workflow, whilst being easy to implement, easy to learn, could work with multiple concurrent users and would allow seasonal workers to be added with a minimum of cost and hardware.

Before selecting HireHop we ran demos of several of the market leading inventory management and rental software solutions.  There are several packages to choose from, including several that have been tailored to the entertainment industry.  HireHop quickly stood above the rest as it has been specifically developed by people who have worked in the hire/rental side of the entertainment industry.  Therefore some of the processes have been designed to match the workflow, rather than having to change the workflow to match the processes and caveats of a computerised system.

More and more software is becoming subscription based (as opposed to outright purchase of a licence).  As part of looking at various software packages we calculated the initial setup costs as well as the ongoing running costs.  Had we purchased licenses for an alternative piece of software outright, we would have also needed to purchase a server and when the support period ended we would have needed to purchase additional support.  The outright purchase of a licence also tends to have a limit in terms of how long you can get free updates before you need to purchase new licenses for the next version of the software.  HireHop is web based on a monthly subscription, therefore we had no server purchase costs, it can be accessed from a low spec device with internet access and a web browser, we have ongoing support, ongoing updates and we can add additional users at any time for a short period (e.g. a busy month).

HireHop manages to pack a lot of functionality into a clean and easy to use interface, the support team have been fantastic at talking us through any queries and every time we talk to them we find out about another piece of functionality and way of doing things.  In addition they will take requests for additional functionality with a view to implementation in order to better the service.

If you have come across HireHop, I suggest that you take advantage of the free trial to see what it can do for you!

Flexible Rental Software for a Fast Moving Industry

Thanks guys. We are proud to be able to work with such a well known, established and respected company like yours.

HireHop was initially tough to use, but once my staff and I got the hang of it, it's very helpful.

Wild Tipi

I run a film and TV rental company with OB trucks, packages of kit as well as hiring individual items. I have tried and struggled with other rental software, including PC and cloud based ones and just found them limiting.

A large company that I sometimes sub-hire from, I noticed that their quotes were far better presented and arriving far quicker than they used to, I got intrigued and they highly recommended HireHop to me. They had just switched from another really well known PC based system.

Dubious at first, I was pretty impressed and then after calling support with a question, they talked me through loads more features that absolutely blew me away.

Some great features are:
* How I just scan a barcode on a box and it scans out everything inside it automatically as the software knows what's in a box.
* It automatically adds necessary equipment to a stock item and suggests others items in the correct proportions, even after changing quantities.
* Sending beautifully formatted emails with the ability to add quotes into the email or as a PDF attachment, as well as add attachments.
* The emails I send from the software are addressed from my email address and get stored in my email program's sent folder, as well as on the job they relate to, so that I can view all job emails within HireHop.
* Saving quotes and the amazing copy and pasting in the quote, between saved quotes and even between jobs.
* I can create simple quote lists or organise them into an organised "File and Folder" like structure
* The schedule and diary for each job
* The stock checking and asset management features are amazing and simple.
* The system syncs with accounts packages as well as calendars like on my iPhone, so I can see in my iPhone or Google calendar when I have a job
* The document editor is so simple even I can use it. It even has loads of templates for you to use.
* The barcode features are in a different league to all other software I tried.
* My equipment doesn't need to have barcodes, infact mine is a mixture.
* The PAT testing reports are a life saver, so many times I get to site and they want a PAT test report of all the equipment on-site, now it is just a click of a button to email a certificate over to them
* Very easy to use

There's loads more and I keep stumbling across some new feature or new ways of doing things all the time.

Amazing software, best I have used

Thanks for such an unexpected review Steff and thank you for all your input.

Fantastic software at a great price

Reliable, customisable and great customer service

Thanks for a great review.
Glad you are happy with the software.
If there is anything you feel that could be improved regarding workflow, please tell us, and if it is something that many users will benefit from, we have always been very quick in implementing users suggestions.
Take care

Great software and excellent customer service

We've been looking for a long time to find a cloud based system to support our 50+ users and 3 locations. Nothing on the market met our needs but more importantly as we explored the alternatives none of the hire system providers were particularly interested in listening to our needs.

This is where Hirehop are different. 

Within minutes of talking with them it was obvious that they were prepared to listen, open to suggestions and their support team guided us through the process of migrating our database across.

The features Hirehop offers are fantastic, From the drag and drop abilities of the supplying list to the comprehensive stock checking module, the workflow has been properly considered and just works really well.

A good software package is one thing but finding a company with great software and great support is another. I would highly recommend Hirehop. Give them a call and they will provide a demo system and then software experts (not salesmen) to support you with training, getting you up to speed.


Incredible software along with an Amazing support team

Thanks Tom,such  a pleasure for us to work with such a respected company. 

Review

They are a fantastic team and the help and support has been faultless.
The software is ideal for our business.

Excellent software

Thanks for the great review.

Been great working with you guys and thanks for all the feedback and ideas that you have given us, much of which we implemented.

Take care

HireHop really helped my business

Thanks For a great review.  We work so hard to make sure that users are happy and can run their business with minimal fuss. Reviews like yours really make us feel that our efforts are worthwhile.  Thanks again

Hirehop Review

Thanks for a great review.  
We now have full Sage 50 integration so that you can use Sage 50 to do more of your accounting analysis within your accounting software.  
Sorry it wasn't there a few months ago when you signed up, however we did work full out, as users like you and many others really wanted it.  Now all data transfer can be automatic between Sage 50 and HireHop, negating the need for staff to input the data into Sage 50, saving you on staffing hours.

Great Software

The service has been second to none. They are always on hand to assist if anything goes wrong or I just need advice. 

Great product and even better customer service

Great software

I am attempting to use the software to track the equipment in my school, what is out on loans, what is going to each show, and manage maintenance. So far so good, but I haven't had a chance to work away at that recently.

Excellent option for low budget rental operations

Hi Bill,

Thanks for the great review.

We have worked our hardest to make it very easy to add stock and assets from within the HireHop. HireHop includes functionality such as letting you just scan barcodes to add assets, letting you add assets in batches that automatically assigns barcodes, and adding stock, many fields are automatically set by default to save mouse clicks.

If you need any help with this, please feel free to call our free support and we would be more than happy to talk you through it.

Take care

HireHop - 3 Months in

Thanks for a great review.
We have tried to automate as much of the setup as possible, as well as having Excel data import facilities, but we can't guess everything and unfortunately setting your company up can take an hour or more depending on your records.  However, we do offer to do much of this for free for subscribed users, so many customers are up and ready well within an hour.

It's a good reputable system that does exactly what it's intended

Rental software

Thanks for a great review.
We are aware that the look isn't super modern, but because HireHop does so much, functionality and ease of use had to take precedence over looks.
As HireHop is software, a look and feel of software was necessary, instead of making it look flashy.
We will be adding even more themes than we already have in the future to add even more modern themes.

Company owner

Jon:                                                   Hi, my name's Jon. I run a hire company based in Brighton, called Ooosh Tours Limited. We supply splitter vans and backline and rehearsal rooms for bands on tours, festivals, and events. We use HireHop, and I would rate it five stars, five out of five.
                                                       So prior to moving to HireHop, we used to use a piece of software called inspHire, which wasn't really suitable for our needs. It didn't really work the way we wanted to work. It was quite clunky and clumsy, and quite expensive.
                                                       So we moved to HireHop. We found it a very cost-effective piece of hire software. The main reason really was the level of support we got. We found the folks there very helpful, very responsive to questions, very keen and eager to take on board our suggestions and ideas. Yeah, it's a super great bit of software. We use it every day, and it's very easy and pleasant to use.
                                                       So the folks at HireHop were really helpful. They did various video calls with us, showing us how to use the software. And then when it came time to actually subscribe and go with them, the onboarding process was super simple. It's a very intuitive bit of software, and making accounts for people was probably about as easy as it could be really.
                                                       I would strongly recommend any hire companies to look at using HireHop. When we moved away from our previous bit of software, we did look at several others, and in the end, HireHop stood head and shoulders above any of those, really. That's in terms of features, in terms of customer support, and again, in terms of their pricing.

HireHop Reviews (2025)

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