IntelliEvent Lightning Pricing Plan & Cost Guide

IntelliEvent Lightning

Business management solution for the event rental industry

4.25/5 (16 reviews)

IntelliEvent Lightning Pricing

Starting from: $99.00/month

Pricing model: Subscription

Free Trial: Available

Please contact Extreme Impact for pricing details

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IntelliEvent Lightning Pricing Reviews

Pros
  • These guys are a growing company and are growing because of amazing support and customer service. Great product and they are eager to make it better all the time.Jeff L.Read the full review
  • They offer lots of ideas on how to manage things and listen to our ideas on software enhancements. We had a very positive and successful onboarding experience.Sara S.Read the full review
  • The new UI in v4.0 is great. Streamlined appearance, flow seems to be better and more intuitive.Jude L.Read the full review
Cons
  • There have been a few small issues that I do not know if it is user error or the program (prob user error). Sometimes it will be slow, but that may be our internet, I just don't know.Travis W.Read the full review
  • Implementing bug fixes seems to take a while, which can be frustrating.Jude L.Read the full review
  • Lack of comprehensive user manual/ documentation is frustrating.Jude L.Read the full review
88%
recommended this to a friend or a colleague

4 reviewers had the following to say about IntelliEvent Lightning's pricing:

veronica s.

Valuable features, Easy to Use and Excellent Customer Service

Used daily for 2+ years
Reviewed 2020-04-06
Review Source: Capterra

Lighting has all the features my business needs and more. It is easy to use. The company constantly offers training as well as the best and fastest costumer service if needed .

Pros
I bought an "Intellievent Express" license back in the spring of 2008. At the time, I was expanding my Event Planning business to Event Equipment Rental. I did a market research of what type of affordable software was available to track equipment, accounts as well as sales and came across with Intellievent. They offered exactly what I needed in product quality, features, efficiency, technical support and price.

Cons
The portability was an issue for me. As a small business owner, I did everything and, being based on an island, it was hard to call customer service to transfer my files to my laptop every time I would spend more than a day out of the office. It worked for years but the process got old and I finally decided in 2017 to upgrade to Lightning. It has been one of the best business decision I have made so far.

Response from Extreme Impact


Thank you, Veronica! We hope you and the business are doing great. Stay safe and healthy! :)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Travis W.

Intellievent Lightning review

Used daily for 6-12 months
Reviewed 2020-03-24
Review Source: Capterra

Pros
The software if fairly easy to use and learn. I love that it is internet based, so I can use it anywhere (though I have not tried my ipad yet). For the price, it is a good buy. They do a lot of customizing for my particular business and layouts for reports/statements. Their support staff has been very friendly and helpful.

Cons
There are a few things that it can not do that I was hoping for (mainly it can not print statement for open invoices, you must go to each individual account to print a statement). There have been a few small issues that I do not know if it is user error or the program (prob user error). Sometimes it will be slow, but that may be our internet, I just don't know.

Response from Extreme Impact


Hey Travis,

Thank you for the review and continued partnership! We would love to talk with you about your statements. Those are pretty easy to modify so lets chat about your exact needs. We can also take a look at where you are seeing a speed issue to make sure it is optimized. Reach out to support and ask for me.

Sincerely,
Andrew Ehler

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Jude L.

A good option for inventory control

Used daily for 2+ years
Reviewed 2020-04-07
Review Source: Capterra

Overall, we’ve been pleased with IntelliEvent Lightning. It took us a while to get it implemented, up and running, but we’ve been happy with how it has helped move our company forward and assisted us with inventory control and logistics. There is definitely room for improvement but this is a constant process with any dynamic program like Lightning. Patience and perseverance is key. We’re happy to be working with IntelliEvent and look forward to helping improve the experience to the benefit of all users of the platform!

Pros
The new UI in v4.0 is great! Streamlined appearance, flow seems to be better and more intuitive. Ability to customize outward-facing document templates is a plus. Lots of modules that should appeal to a variety of companies and operational models. Value is hard to beat compared to other software providers.

Cons
Lack of comprehensive user manual/ documentation is frustrating. Customer support is good depending on who you get and how quickly they respond. We’ve found some functionality issues/ bugs that have yet to be addressed. Still, developers are receptive to observations and suggestions for improvement. Implementing bug fixes seems to take a while, which can be frustrating.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Anonymous

IntelliEvent Lightning, "it'll work" but could use fine tuning and better support.

Used occasionally for 2+ years
Reviewed 2019-02-13
Review Source: Capterra

While this software will work to track your rental inventory, in my opinion there are more competitively priced options with better functions, support, and features. As noted above, product seems like a beta version with all of it's user's being the "guinea pig" for errors and problems. Most usage of this software in practice in a rental A/V house is tedious and wastes precious time, which is a huge downside. The constant need to contact support via emailed support tickets is cumbersome and also time-consuming. The need to be able to delete a product or products due to either mistake or out of commissioning has to be handled through support tickets rather than by the User, which is counter-intuitive.

Pros
-Cloud based -Numerous data fields -Quick learning curve

Cons
-"Clunky" usage all-around -No auto populate of added new inventory, all hand entered -Seems like a beta version even after a few years -Excessive need to contact support, especially to delete unused items or mistakes in entry -No ability to scan an item from one order to next without returning then re-scanning, tedious -Support could be better listeners of end product user's needs

Response from Extreme Impact


Frustrated User,

I know this review was from a while ago but I would love to talk with you directly about how the software has transformed for you over the last year. With the 4.0 release, I feel like a lot of the items you had mentioned were addressed. Niche market specialized software can be challenging at times but we are very much devoted to making your daily life easier.

I would love to catch up with you at any time. Feel free to email me at: aehler@extreme-impact.com or 480-290-4007

Sincerely,
Andrew Ehler

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 3/10

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