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isoTracker QMS vs Q-Pulse Comparison

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Overview

A cloud-based, comprehensive and affordable quality management software system that includes document control, complaints...

Q-Pulse is a quality, safety, and risk management system offering tools for audit management, document control incident management,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

460.30

/user

Per year

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

13

5

4

3

2

1

7

5

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

4.3

52

5

4

3

2

1

25

20

4

2

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

Pros

All good here and the best is the customer service experience.
Ultimately this was very easy to use and easy to understand with the team. This is probably targeted towards smaller organizations, and with growth you may need to upgrade to a more expensive service.
Overall, the system is easy to use, easy to maintain and effective. It was exactly what we were looking for.

Pros

Very good with lots of capability to be explored. Very good on the subject of innovation and ideas for clients.
Support is excellent and the system is user friendly.I expect a Hugh cost savings on resource and a massive impact to help us drive continuous improvement across the site.
We have been using EQMS for a year now and have found it to be an excellent time saver and great value for money.

Cons

Quite intensive setting it up, and confusing because they try to bundle items in categories that i don't believe should.
E.g. Internal issues are CAPAs and may need root cause investigations, but they are not internal "complaints" hence trying to group all "complaints in one module.
Link to those cheat sheets could be added as a promo to Help section of all modules so users can get familiar with other isoTracked modules and functionality.

Cons

No particular dislikes noted. In one particular implementation, the custom fields in Document Manager would not merge the meta-data to the document file.
Poor integration between modules. To link issues with suppliers may be slow.
The visual interface is not completely intuitive. Lots of nested folder structures, workflows and pop ups are difficult the navigate.
  • Vendor responds to reviews
  • Last review2 years ago
  • Vendor responds to reviews
  • Last review5 months ago

Key features

  • Total features32
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Change Management
  • Collaboration Tools
  • Complaint Management
  • Compliance Management
  • Compliance Tracking
  • Controls Audit
  • Corrective and Preventive Actions (CAPA)
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Defect Tracking
  • Document Capture
  • Document Classification
  • Document Coding & Control
  • Document Generation
  • Document Management
  • Document Review
  • Document Storage
  • Environmental Compliance
  • Equipment Management
  • FDA Compliance
  • File Recovery
  • File Sharing
  • HIPAA Compliant
  • ISO Compliance
  • ISO Standards Management
  • IT Risk Management
  • Incident Management
  • Issue Management
  • Maintenance Management
  • Mobile Access
  • Monitoring
  • Nonconformance Tracking
  • OSHA Compliance
  • Offline Access
  • Operational Risk Management
  • Quality Control
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Reporting & Statistics
  • Response Management
  • Risk Assessment
  • Risk Management
  • Risk Reporting
  • Role-Based Permissions
  • Root Cause Analysis
  • Sarbanes-Oxley Compliance
  • Supplier Management
  • Supplier Quality Control
  • Training Management
  • Version Control
  • Workflow Management
  • Total features48
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Change Management
  • Collaboration Tools
  • Complaint Management
  • Compliance Management
  • Compliance Tracking
  • Controls Audit
  • Corrective and Preventive Actions (CAPA)
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Defect Tracking
  • Document Capture
  • Document Classification
  • Document Coding & Control
  • Document Generation
  • Document Management
  • Document Review
  • Document Storage
  • Environmental Compliance
  • Equipment Management
  • FDA Compliance
  • File Recovery
  • File Sharing
  • HIPAA Compliant
  • ISO Compliance
  • ISO Standards Management
  • IT Risk Management
  • Incident Management
  • Issue Management
  • Maintenance Management
  • Mobile Access
  • Monitoring
  • Nonconformance Tracking
  • OSHA Compliance
  • Offline Access
  • Operational Risk Management
  • Quality Control
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Reporting & Statistics
  • Response Management
  • Risk Assessment
  • Risk Management
  • Risk Reporting
  • Role-Based Permissions
  • Root Cause Analysis
  • Sarbanes-Oxley Compliance
  • Supplier Management
  • Supplier Quality Control
  • Training Management
  • Version Control
  • Workflow Management

Integrations

  • Total integrationsN/A
  • Authorize.Net
  • Dropbox Business
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • Salesforce Sales Cloud
  • Shopify
  • Stripe
  • WordPress
  • Xero
  • Zapier
  • Total integrationsN/A
  • Authorize.Net
  • Dropbox Business
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • Salesforce Sales Cloud
  • Shopify
  • Stripe
  • WordPress
  • Xero
  • Zapier

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Q-Pulse logo

Q-Pulse

EQMS BY Qualsys

Reviewed 6 years ago

possible the best QMS software on the market, Streets ahead of any rival software currently on the market.I have already recommended this to my previous employer, who have purchased three of the modules. support is excellent and the system is user friendly.I expect a Hugh cost savings on resource and a massive impact to help us drive continuous improvement across the site.

Pros

user friendly, customer support and the workflows within the system.

Cons

none found to date.

Vendor response

Many thanks Lee!