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Join It

Simple membership management software

visit website

Table of Contents

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Join It - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: May 2026

Join It overview

Based on 82 verified user reviews

What is Join It?

By industry, Join It reviewers are most commonly professionals in non-profit organization management (35%). The most frequent use case for Join It cited by reviewers is membership management (88% of reviewers).

What are the most popular integrations for Join It?

The Join It integration most frequently cited by reviewers is Mailchimp, an email marketing product rated 4.7 out of 5 for its integration with Join It.

Starting price

26.1flat rate /
per month

view pricing plans

try for free

Pros & Cons

Membership Management

Features

Volunteer Management

Email Communication

Phone Support

Join It’s user interface

Ease of use rating:

4.7

(82)

Join It review summaries overview

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(2)

3-4(18)

5(62)

What do users say about Join It?

Users report Join It offers outstanding customer support, with fast, friendly, and attentive responses through chat and online guides. They say the support team is helpful with troubleshooting, onboarding, and addressing complex needs, though a few mention inconsistent experiences with slow or unhelpful service. They find the software easy to use, with a user-friendly interface that simplifies membership management and payment processing. Some indicate it integrates well with tools like Mailchimp and Eventbrite, and allows for customizable membership options, but they note a desire for more advanced features and flexibility in certain areas.

Select to learn more

Who uses Join It?

Based on 82 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Non-Profit Organization Management

Political Organization

Motion Pictures and Film

Automotive

Others

Use cases

Membership Management

Association Management

Club Management

Nonprofit CRM

Gym Management

Join It's key features

Most critical features, based on insights from Join It users:

Member portal

4.2

(6)

Email marketing

3.6

(7)

Communication management

5.0

(1)

Website management

3.3

(4)

All Join It features

Features rating:

4.3

(82)

Access controls/permissions

(0)

Accounting integration

(0)

Activity dashboard

5.0

(1)

Activity tracking

(0)

Ad hoc reporting

(0)

Alerts/Notifications

(0)

API

5.0

(1)

Application management

(0)

Appointment management

(0)

Attendance management

(0)

Attendance tracking

(0)

Automated scheduling

(0)

Billing & invoicing

4.5

(4)

Booking management

(0)

Calendar management

(0)

Chapter Management

(0)

Class management

(0)

Class registration

(0)

Class scheduling

(0)

Client management

(0)

Client portal

(0)

Committee management

(0)

Communication management

5.0

(1)

Community management

(0)

Contact database

(0)

Contact management

4.3

(3)

Credit card processing

5.0

(2)

CRM

(0)

Customer accounts

(0)

Customer database

4.0

(1)

Customer engagement

(0)

Customizable branding

(0)

Customizable fields

(0)

Customizable forms

(0)

Customizable reports

4.0

(1)

Customizable templates

(0)

Data import/export

3.7

(3)

Discount management

(0)

Document storage

(0)

Donation tracking

(0)

Donor management

(0)

Dues management

4.6

(11)

Electronic payments

5.0

(2)

Email management

(0)

Email marketing

3.6

(7)

Email reminders

(0)

Email templates

(0)

Email tracking

(0)

Event calendar

(0)

Event management

4.8

(4)

Event scheduling

(0)

Event ticketing

(0)

Facility scheduling

(0)

For alumni associations

(0)

For gyms

(0)

For martial arts

(0)

Forms management

(0)

For nonprofits

4.7

(3)

Fundraising management

(0)

Grant management

(0)

Group scheduling

(0)

Instructor management

(0)

Interaction tracking

(0)

Live chat

(0)

Marketing automation

(0)

Member accounts

(0)

Member communication

4.4

(13)

Member Communities

(0)

Member database

4.9

(17)

Member directory

4.3

(8)

Member portal

4.2

(6)

Membership management

4.7

(9)

Membership renewals

4.4

(15)

Membership signup

(0)

Member types

4.3

(12)

Mobile access

3.5

(2)

Mobile booking

(0)

Multi-Location

(0)

Newsletter management

(0)

Online booking

(0)

Online registration

(0)

Payment processing

4.5

(13)

Personalization

(0)

Point of sale (pos)

(0)

Promotions management

(0)

Real-Time analytics

(0)

Real-Time reporting

(0)

Recurring/Subscription billing

4.3

(3)

Registration management

(0)

Reminders

(0)

Reporting/Analytics

(0)

Reporting & statistics

(0)

Search/Filter

(0)

Self check-in/check-out

(0)

Self service portal

(0)

SMS messaging

(0)

Summary Reports

(0)

Team management

(0)

Template management

(0)

Third-Party integrations

5.0

(1)

Transaction history

(0)

Visitor management

(0)

Volunteer management

(0)

Wait list management

(0)

Web forms

(0)

Website integration

(0)

Website management

3.3

(4)

Join It alternatives

Join It

4.7

(82)

visit website

Starting from

26.1

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.3

Value for Money

4.7

Customer Support

4.9

Brilliant Directories

4.8

(803)

visit website

Starting from

145

Per month

Free trial

Free version

Ease of Use

4.5

Features

4.7

Value for Money

4.8

Customer Support

4.8

Gym Assistant

4.6

(206)

visit website

Starting from

780

One-time payment

Free trial

Free version

Ease of Use

4.6

Features

4.4

Value for Money

4.7

Customer Support

4.7

GrowthZone

4.4

(277)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.3

Features

4.3

Value for Money

4.4

Customer Support

4.3

Join It pricing

Value for money rating:

4.7

Pricing plans

Pricing details:

Free plan

Free trial

Subscription

Starter

26.1

Per month

Features included:

1 Admin Seat Included
3.0% Service Fee for Online Transactions
Collect Custom Fields
Unlimited Automations
Up to 1000 Members in Your Database

Total

89.1

Per month

Features included:

2.0% Service Fee for Online Transactions
5 Admin Seats Included
API and Webhook Access
Custom Digital Membership Cards
Removed Join It Branding
Up to 10000 Members in Your Database

Extra

179.1

Per month

Features included:

10 Admin Seats Included
1.5% Service Fee for Online Transactions
Up to 25000 Members in Your Database

User opinions about Join It price and value

Value for money rating:

4.7

(82)

To see what individual users think of Join It's price and value, check out the review snippets below.

“In the past all memberships renewed on Dec 31, which created a huge amount of work for an all-volunteer work force to get people to renew.”

Shelley H.

Board of Directors Member

“Some features that I've requested have not yet been implemented.”

Shelley H.

Board of Directors Member

Join It integrations (12)

Integrations rated by users

We looked at 82 user reviews to identify which products are mentioned as Join It integrations and how users feel about them.

Mailchimp

Integration rating: 4.8 (11)

“We have used it in the past, not active anymore but as far as I can remember it was too much data to manage.”

Rushna M.

Donor Care Lead

Stripe

Integration rating: 4.8 (8)

Eventbrite

Integration rating: 4.7 (8)

Slack

Integration rating: 5.0 (2)

“Let the team know when there are responses from a form in less than a few seconds.”

Zeahlot L.

Founder and CEO

Other top integrations

QuickBooks Online Advanced

SurveyMonkey

Emma by Marigold

Campaign Monitor by Marigold

Join It customer support

What do users say about Join It customer support?

Customer support rating:

4.9

We analyzed verified user reviews to identify positive and negative aspects of Join It customer support.

Widely noted by reviewers, Join It’s customer support is exceptionally responsive and quick to address questions and issues.

A fair number of users appreciate the ease of contacting support via online chat and receiving prompt, helpful replies.

Multiple users highlight the team’s professionalism, friendliness, and willingness to go above and beyond expectations.

A subset of reviewers mention that support is patient and accommodating, making the experience easier for less tech-savvy users.

Support options

Knowledge base

Chat

Phone support

Email/help desk

Training options

In person

Live online

Documentation

To see what individual users say about Join It's customer support, check out the review snippets below.

“It is hard to express how easy member management has become for us since switching to JoinIT. And when we do have questions, the online technical support chat is second to none.”

Gad E.

VP Technology

“She was just amazing and so helpful with her suggestions to work through my problem. ”

Maureen H.

Membership Secretary

Join It FAQs

Q. Who are the typical users of Join It?

Join It has the following typical customers:
Mid-size Business, Large Enterprises, Small Business, Freelancers

These products have better value for money

Q. What is Join It used for?

Join It is membership management software for associations, clubs, nonprofits and other member-based organizations that want a simple, modern way to manage members, payments, renewals and engagement. The platform helps organizations replace spreadsheets, disconnected tools and manual processes with one centralized membership management system. Admins can build a searchable member database, create flexible membership types, collect custom fields, manage online sign-ups, accept one-time and recurring payments, automate renewal reminders and failed-payment notifications, and give members a self-service portal to update their details. Join It also supports a more professional member experience with digital membership cards for Apple Wallet and Google Wallet, QR code-based member check-in, member directories, donations, event registration and embeddable membership widgets for websites. These tools help teams verify active membership status, reduce repetitive admin work and connect in-person activity back to each member record. The software is designed to be easy to launch and simple to manage, making it a strong fit for small teams, volunteer-led organizations and growing membership programs that need the core benefits of association management software without the complexity of a large enterprise system. Join It is used by professional associations, nonprofits, charities, arts organizations, theaters, museums, sports and fitness clubs, hobby and social clubs, business organizations, chambers, alumni groups and community groups. Join It integrates with popular tools including Stripe, Eventbrite, Mailchimp, Zapier, WordPress, Wix, Squarespace, SurveyMonkey, Klaviyo and Zoho CRM, helping organizations connect their membership data to the rest of their workflow. With a free trial, guided onboarding, migration support and responsive support via phone, chat, email and demo calls, Join It helps organizations get set up quickly, save time and grow their membership with confidence.

Q. What level of support does Join It offer?

Join It offers the following support options:
Knowledge Base, Chat, Phone Support, Email/Help Desk