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Overview

Category Leaders

Manufacturing ERP that gives you a live look at your business. Real-time master planning allows you to prioritize sales orders...

Category Leaders

ProShop is a web-based shop management system intended for small to medium sized machine shops, regulated industries requiring...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

99

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

500

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

139

5

4

3

2

1

111

24

1

2

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.9

82

5

4

3

2

1

78

3

0

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

It is really great at helping us track our costs and meet our delivery standards. It connects natively to Shopify which is a big bonus and helps us pull for our orders more efficiently.
It's great to be able to log in on any computer without having to install software, and it's done an amazing job of keeping our inventory tidy and up-to-date.
We ran into a few hiccups at the beginning and the support team was very responsive and helpful in helping us remedy our issues.

Pros

The software has many other features that set a company up for success such as training, quality control, time management, inventory management, ability to eliminate tribal knowledge and so many more.
I love that ProShop has the ability to store so much information within its modules, and makes it easy for the whole team to follow along an order and know exactly what is going on and when.
Customer Service is excellent - responsive, knowledgeable, and friendly.

Cons

It's still relatively young product and there are few features missing here and there.
A drawback is the inability to track shipping supplies, leaving those to be manually tracked for replenishment.
I've been working with manufacturing businesses for years, and for years I've lamented Xero's relatively weak inventory management system.

Cons

Employees are actually INVOLVED with the QMS because it's all there. We actually have machinists filling out NCR's when the problem happens.
As of now we have no reason not to go for it. We need to finish off our old contract with our current provider.
Coming from no system to this, took a while to get used to filling in all the blanks.
  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features109
  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Audit Management
  • Automated Scheduling
  • Backorder Management
  • Barcode / Ticket Scanning
  • Barcode Printing
  • Barcode Recognition
  • Barcoding/RFID
  • Billing & Invoicing
  • Bills of Material
  • CRM
  • Capacity Management
  • Capacity Planning
  • Cataloging/Categorization
  • Change Management
  • Channel Management
  • Check-in/Check-out
  • Communications Management
  • Complaint Management
  • Compliance Management
  • Contact Database
  • Contact Management
  • Corrective and Preventive Actions (CAPA)
  • Cost Estimating
  • Cost Tracking
  • Customer Accounts
  • Customer Database
  • Customizable Reports
  • Data Import/Export
  • Data Synchronization
  • Defect Tracking
  • Discount Management
  • Document Coding & Control
  • Document Management
  • Downtime Tracking
  • Drag & Drop
  • ERP
  • Enterprise Asset Management
  • Equipment Management
  • Estimating
  • Financial Management
  • For Small Businesses
  • Forecasting
  • Gantt/Timeline View
  • HR Management
  • ISO Standards Management
  • Incident Management
  • Integrated Business Operations
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Item Management
  • Job Costing
  • Job Scheduling
  • Job Tracking
  • Kitting
  • Labeling
  • MES
  • Maintenance Management
  • Manufacturing Inventory Management
  • Manufacturing Planning
  • Marketplace Integration
  • Material Requirements Planning
  • Mobile Access
  • Mobile Commerce
  • Monitoring
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Location
  • Multi-Store
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • Performance Metrics
  • Planning Tools
  • Point of Sale (POS)
  • Prioritization
  • Product Catalog
  • Product Identification
  • Production Management
  • Production Scheduling
  • Production Tracking
  • Project Management
  • Projections
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Control
  • Quality Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real-time Updates
  • Receiving Labels
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Management
  • Retail Inventory Management
  • Returns Management
  • Risk Management
  • SKU/UPC Codes
  • Safety Management
  • Sales Orders
  • Scheduling
  • Search/Filter
  • Shipping Labels
  • Shipping Management
  • Special Order Management
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Supplier Quality Control
  • Supply Chain Management
  • Task Management
  • Task Scheduling
  • Third Party Integrations
  • Traceability
  • Training Management
  • Warehouse Management
  • What-if Analysis
  • Work Order Management
  • Workflow Management
  • eCommerce Management
  • Total features70
  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Audit Management
  • Automated Scheduling
  • Backorder Management
  • Barcode / Ticket Scanning
  • Barcode Printing
  • Barcode Recognition
  • Barcoding/RFID
  • Billing & Invoicing
  • Bills of Material
  • CRM
  • Capacity Management
  • Capacity Planning
  • Cataloging/Categorization
  • Change Management
  • Channel Management
  • Check-in/Check-out
  • Communications Management
  • Complaint Management
  • Compliance Management
  • Contact Database
  • Contact Management
  • Corrective and Preventive Actions (CAPA)
  • Cost Estimating
  • Cost Tracking
  • Customer Accounts
  • Customer Database
  • Customizable Reports
  • Data Import/Export
  • Data Synchronization
  • Defect Tracking
  • Discount Management
  • Document Coding & Control
  • Document Management
  • Downtime Tracking
  • Drag & Drop
  • ERP
  • Enterprise Asset Management
  • Equipment Management
  • Estimating
  • Financial Management
  • For Small Businesses
  • Forecasting
  • Gantt/Timeline View
  • HR Management
  • ISO Standards Management
  • Incident Management
  • Integrated Business Operations
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Item Management
  • Job Costing
  • Job Scheduling
  • Job Tracking
  • Kitting
  • Labeling
  • MES
  • Maintenance Management
  • Manufacturing Inventory Management
  • Manufacturing Planning
  • Marketplace Integration
  • Material Requirements Planning
  • Mobile Access
  • Mobile Commerce
  • Monitoring
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Location
  • Multi-Store
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • Performance Metrics
  • Planning Tools
  • Point of Sale (POS)
  • Prioritization
  • Product Catalog
  • Product Identification
  • Production Management
  • Production Scheduling
  • Production Tracking
  • Project Management
  • Projections
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Control
  • Quality Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real-time Updates
  • Receiving Labels
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Management
  • Retail Inventory Management
  • Returns Management
  • Risk Management
  • SKU/UPC Codes
  • Safety Management
  • Sales Orders
  • Scheduling
  • Search/Filter
  • Shipping Labels
  • Shipping Management
  • Special Order Management
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Supplier Quality Control
  • Supply Chain Management
  • Task Management
  • Task Scheduling
  • Third Party Integrations
  • Traceability
  • Training Management
  • Warehouse Management
  • What-if Analysis
  • Work Order Management
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations21
  • Authorize.Net
  • Dropbox Business
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WordPress
  • Xero
  • Zapier
  • Total integrations4
  • Authorize.Net
  • Dropbox Business
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WordPress
  • Xero
  • Zapier

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

ProShop logo

ProShop

the software that is getting us to the next level

Reviewed 3 years ago

love how easy it is to get the quality objectives and still trying to solve some custom adjustments with the Adion support team.

Pros

i like how easy it is to find the information you need. its always one click away.

Cons

its a very complex ERP system. Sometimes its to many options.

Vendor response

Hi Dylan, Thanks for the great review. Campbell as been great to work with the past year. Watching the improvement you guys have made has been awesome! We appreciate the feedback about ease of use. ProShop is powerful and has lots of options, and we're working hard on having it still be simpler to use and access those features as you want to. Thanks again! The ProShop Team

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ProShop logo

ProShop

ProShop has been a game changer for our shop!

Reviewed 3 years ago

We purchased a well-established, long running shop with a great regional reputation…with plans to grow. One hurdle in the way was the 20 year old homegrown “ERP”. Don’t get me wrong, it served the shop very well for a long time, but it was tired, cumbersome and built on a platform no longer supported. I came from an IT background many years ago, specifically integrating various solutions into manufacturing ERP systems and I immediately began researching all the options on the market. Fortunately, I came across ProShop, headed to IMTS to meet with their crew and came home knowing what choice I was making. The results? Completely exceeded our expectations.

Pros

From the Sales modules making our estimating and quoting process much faster and trackable allowing us to win more jobs, to the tracking of orders and schedules, to the actual running of jobs. My management team alone is saving 40+ hours weekly simply having important information available at their finger tips to make decisions quickly and confidently. Knowing what jobs are running when, our purchasing...

Cons

None. My biggest hesitation was rolling out a paperless system to our team. The ProShop team made the entire process so easy! We immediately began online training, got ProShop onsite and were going live in no time at all.

Vendor response

Mike, We can't thank you enough for this amazing review!!! It's been a lot of fun working with you as you jump headfirst into shop ownership. We're glad that you love ProShop so much, and it's helping you grow the company. We also are grateful to call you a friend and partner. Keep up the great work at Hill and we look forward to seeing what you build it into! Cheers, The ProShop Team

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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ProShop logo

ProShop

ProShop in a Student-Run Manufacturing Business

Reviewed 3 years ago

As a result of implementing ProShop in our student-run manufacturing business we have seen a dramatic increase in efficiency and less mistakes being made. We have also been able to easily adapt ProShop for use in the graphics side of our business, in addition to manufacturing and engineering.

Pros

ProShop is a very robust ERP system that is intuitive to use. The primary users of ProShop in our student-run business are high school students. They can pickup the basics of ProShop very quickly once they start using the system.

Cons

The immense amount of functionality in ProShop is actually a slight con for us, though it may be a pro for most manufacturers. The sheer amount of features made it intimidating at first glance but this is the case with all ERP software I have seen. After using the software, we found it very intuitive.

Vendor response

Chris, It's been an honor working with your high school students at Eagle Manufacturing. It's such a great program and it's an honor to donate the software and help the students and the program be more efficient. Thanks for the kind words!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ProShop logo

ProShop

Awesome Software

Reviewed 4 years ago

My overall experience with ProShop has been exceptional. Not only do they have a great product they know manufacturing!

Pros

ProShop is a game changer. There are too many to functions of the software that help me do my job, as well as help others to list here. Some of the main features that help me as the Production manager are: Time Tracking, Profit tracking and traceability. On top of an overall great product Proshop's customer service is top notch. From implementation to continual support Proshop has responded quickly, and accurately.

Cons

I have not found many issues, only recommendation would be to have a calendar function.

Vendor response

Thanks Brannon!! It's been such a pleasure working with such a great group of professionals at Faircloth. We appreciate the comments and look forwar to pushing hard to make ProShop even better all the time. It's companies like yours that make our efforts meaningful.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ProShop logo

ProShop

ProShop: integral to our growth

Reviewed 2 years ago

It sounds like a line from a trade journal article, but ProShop is the 3rd ERP system our company has implemented. After 18 months of use, we can honestly say this is the best ERP solution our team has ever used.

Pros

As many ERP systems should do, ProShop puts organizational, operational, project and part information in a central repository. One of ProShop's strengths is 'process workflows' that really work.

Cons

ProShop is continuing to improve the online help files. However, the guided implementation process and support (email, video conference, phone, etc.) are the best we've found in the complex software world.

Vendor response

Jared, It's been an honor and a pleasure to work with you and your team. Thank you so much for your review. It's feedback like this that makes our work meaningful and excited to go to work every day. We'll share this with our whole team and toast you at our next virtual happy hour! Cheers and thank you again! The ProShop Team

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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ProShop logo

ProShop

Premier ERP for production machining

Reviewed 5 months ago

Going paperless was a significant goal for us and ProShop has allowed us to accomplish that goal.

Pros

ProShop is the complete ERP system for production machine shops. Excellent order processing, inventory, perishable tooling, scheduling, quality management, production control and fulfilment, all paperless. The support is second to none, training is very thorough and if a need arises the support people are willing to listen and generally find a solution.

Cons

ProShop is not difficult to use, but still requires a significant investment in time and training like all other ERP systems.

Vendor response

Thank you for your review!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ProShop logo

ProShop

Look no further

Reviewed 2 years ago

Overall a great experience with Proshop !

Pros

Proshop is in all in one tool for our business. From quotes to cash Proshop does it all. This software helps everyone from the office to the manufacturing floor get the information they need to do their job. We finally did our first quality audit with Proshop and it was a breeze.

Cons

A few hiccups as with every ERP but the customer service make up for it 10x. If you have any questions they are there till help.

Vendor response

Hi Vivek, Thank you so much for this review! It's been a true pleasure working with your team. It's been fun for us to watch the changes you've been able to make to improve the company. And congrats on the quality audit! Thank you! The ProShop Team

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

ProShop logo

ProShop

An ERP system is a big decision - do it right the first time. ProShop is a capable solution.

Reviewed 3 years ago

We are a small prototype machining company with 7 full-time on site machinists plus a few part time helpers and a couple of management/office staff. We ran a basic scheduling utility with Quickbooks, and needed robust scheduling capabilities. We reviewed several different ERP systems and were really impressed with the fully-integrated capabilities of ProShop. We made the decision to sign up with them...

Pros

Visual scheduling, full integration, tons of content: training, equipment, tooling, purchasing in addition to the basic purchasing functions, all included for one price.

Cons

Because it's capable and highly configurable, there is a lot to learn. But I've not used other ERP systems - I'm sure that is true of them all.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ProShop logo

ProShop

ProShop: Our Competitive Advantage

Reviewed 5 months ago

The product is fantastic, and the support is even better. The sheer depth of ProShop and it's ability to handle complex manufacturing situations is amazing. They seem to have thought of everything.

Pros

ProShop is the basis on which our company is built. From Day One, RXI implemented Proshop to help us obtain and maintain ISO:9000, AS9100 and ISO:13485 working standards and certification. The way ProShop works for our business is definitely our competitive advantage. We know EXACTLY what it is going to cost us to make the customer's product and we can decide, based on several factors, how we want to price the work. When it's all done, we know how well we did.

Cons

It would be nice to have a CRM built in.

Vendor response

Thank you so much for your review, Tom! We really appreciate it!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ProShop logo

ProShop

Outstanding software, delivered from an amazing team.

Reviewed 4 years ago

Increase productivity, increased profits, increase in customer satisfaction.

Pros

From the moment you start using Proshop running your business is so much more streamlined and efficient. Proshop is by far the best ERP/QMS/MES software on the market today. Proshop definitely gives us a competitive advantage.

Cons

Being based in Melbourne Australia, some of the terminology in the software was a little unfamiliar, but the team at Proshop did an awesome job working with us to help implement the system.

Vendor response

Thank you so much for this enthusiastic review Adrian! We know there may have been a little apprehension to be our first customer outside of North America. You guys have done amazing and thank you for referral to the other shop in the area! They're getting implemented now and maybe we'll need to open a Melbourne office soon. I'll volunteer for that one!! We were also particularly proud of you guys when you became the first company in all of Australia to become certified to revision D of AS9100. And you did it using ProShop. That was an exciting day for us in the office. Thanks again!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ProShop logo

ProShop

Fantastic.

Reviewed 5 years ago
Pros

Everything is connected. AS9100 is imbedded into the system! Going paperless is amazing and will be a giant cost savings.

Cons

It would have been useful to me, to have a map or a list of steps to take in order to get the system completely populated. A birds eye view. Although, I realize each organization is uniquely organized with many different ERP systems.

Vendor response

Thank you Joanna! We're all very excited to be working with a dynamic company like Three Sigma. We're eager to see the great improvements and cost savings you guys realize. It's already obvious you guys are going to be a great case study in how to fully execute ProShop well. Cheers!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ProShop logo

ProShop

Excellent ERP Software

Reviewed 3 years ago

Not only part traceability but "User" traceability which holds accountability to each user. We have found that our reporting is easier, our internal auditing is easier due to all the reporting which we sample audited to verify if accurate and it is. We are hoping to learn more each day and believe that we are only utilizing about 60% of its capability so far. We implemented the software July 1 2018.

Pros

The drill down to follow the trail, the traceability of each transaction and the built in QMS -- Most of all the SUPPORT is beyond anyone's expectations. We have used other ERP software before and found the support to be very limited.

Cons

At first it is all overwhelming to anyone as there are so many views and options. However, once you begin to see how it works, you start catching on.

Vendor response

Hi Pam, Thank you so much for the great review. It's been such a pleasure working with you and your team. You guys have done such great things so far, we're excited to see what you can do when you learn the last 40%! ;-) Keep coming to those client webinars and you'll keep learning! Thanks again, The ProShop Team

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

ProShop logo

ProShop

Great people to work with! Development could be quicker

Reviewed 5 years ago

Linking of documentation company-wide. Paperless system that provides the most up to date information at all times. The development team is very willing to work with us on making changes to the program and adding on features as needed.

Pros

The detail it has the ability to store and collect. Love the fact not everything has to be filled out to continue on with the work. The team seem very intelligent and understands the actual work being performed, unlike other ERP systems that focus mainly on Accounting.

Cons

Not all of the bugs are corrected and development to fix issues is slow. Most help links are not helpful or nonexistent.

Vendor response

Hi Cody. Thanks for your review. We appreciate the kind comments and the constructive feedback. Your help system is being upgraded to the very latest online help, which has much more content than when your system was installed for you. Let us know how it looks after it's updated. We are also hiring developers at a rapid pace to increase our throughput on new features. We want them all built yesterday as badly as you do. Thanks again. It's been a pleasure working with you and your company.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ProShop logo

ProShop

Excellent ERP System for Machine Shops

Reviewed 6 years ago

My company evaluated many ERP systems for our 50 person machine shop in 2014 and decided upon ProShop. We selected the system because of its completely linked operational system, and because it makes it easy to be fully compliant to AS9100. We have been very happy with the transition and with the software. The built-in tools for analysis have allowed us to focus on areas of improvement, and our customers and third-party auditors have been highly impressed with the ease and speed of gathering information from the ProShop. I highly recommend this ERP system for both small and large companies.

Pros

Ease of use; powerful internal data gathering tools; easy to train operators to use; AS9100 Compatible documentation.

Cons

Limited documentation for first use or troubleshooting issues.

Vendor response

Thanks for the great review Robert! You guys have been a pleasure to work with. We're in the process of creating and uploading many new training videos into the help system. You'll be able to check those out soon. Thanks Again!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ProShop logo

ProShop

The ERP System You Will Love!

Reviewed 2 years ago

ProShop is a seamless ERP system that you will grow to love. ProShop was designed by and for machinists and it truly shows. I could not imagine a better system for a high-caliber machine shop that needs to meet the stringent requirements of AS9100/ISO9001.

Pros

Real-time, accessible data. Data is at one's fingertips! Job status can easily be reviewed and reported back to the customer with confidence. With a simple query search, one can easily glean off of past jobs for production times, out of pocket costs, setup information, etc. the list goes on. Another aspect would be understanding shop capacity and schedule. This is key to meeting growing customer expectations...

Cons

N/A If I must, I would request that Adion consider looking into developing a 'RFQ Module'. Currently, I track and manage RFQ's outside of ProShop.

Vendor response

Wow Andrew! We're humbled by your review and it gives our team so much positive energy to get this feedback! It's been a true pleasure to work with you as well for all these years. Keep up the great work at IDL! Thanks Again! The ProShop Team

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ProShop logo

ProShop

We love using Proshop

Reviewed 3 years ago

With adding Proshop as our ERP system, it has made it to were I am able to easily see what is going on in the shop and also plan for upcoming work. Before Proshop, we were late 20% of the time on our orders due to over scheduling and materials not arriving on time to compete the project. We are now able to maintain a 95% on time delivery. This has helped us to make more money and take on more work.

Pros

We like using Proshop because it is a paperless ERP system that our employees use daily for time tracking and work orders and all info is real time. Inspection, Training and preventative maintenance are all handle in Proshop without having to have different spreadsheets or software. This has made maintaining our ISO 9001 quality system a lot easier than our old software system.

Cons

It would be nice if some of the modules were mobile friendly.

Vendor response

Thank you very much Jason. Watching your total company transformation, and having you tell us it was inspired by implementing ProShop is truly why we are in this business. You are doing fantastic work and we are grateful to be your partner. Thank You! And we are working on mobile responsive pages. We'll reach out to get your thoughts on what you want see most.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ProShop logo

ProShop

If there is a superhero for software, Proshop is it!

Reviewed 3 years ago

Proshop has empowered management and employees to take control of our open order backlog and have visibility on capacity and to aid in the identification and resolution of bottlenecks in the manufacturing process. In the last two months our past due orders has decreased by 31%! We are well on our way to having on-time delivery in the 90th percentile in the near future.

Pros

Proshop gives substantial visibility and management of open orders, scheduling, time management, machining capacity and full visibility and control over profit margins. The software has many other features that set a company up for success such as training, quality control, time management, inventory management, ability to eliminate tribal knowledge and so many more. The organization of the software is simple and easy to use. I also love that the company is still small enough that you know everyone. You get to know and work with the same guys that you started with post implementation.

Cons

For the most part Proshop is very easy to learn and is user friendly, however, there are some of the advanced features that require some specific training and knowledge to fully understand. You learn all that in time. With that said, Proshop has a training and support ticket system that is exceptional and they are always there to help.

Vendor response

Hi Holly, We can't thank you enough for this review! Wow! This is what our team strives for by building ProShop and helping support our clients to do great things in their company. We're so glad that ProShop has helped with your on-time performance and so much more. It's been a pleasure to work with you and your team. Keep up the great work. Thanks again, The ProShop Team

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  • Likelihood to recommend10/10

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ProShop

great software

Reviewed 3 years ago
Pros

I like everything that I have used with this software. I have used it for Quality departments and also as a production supervisor. I think this software is is very user friendly. The support from them is fantastic. They have come out to our facility a few times and I have attended a couple of on line training sessions. all of these experiences were great. I cant say much on value for our money because I do not know how much my employer paid for it. I would recommend this software to any manufacturing company.

Cons

I do not think there is anything that I do not like about the software.

Vendor response

Hi Matthew, Thanks so much for the great review! It's been a pleasure for our team to work with you and David. You guys have done some great things in the past 2 years and have a promising future. And we can assure you, that David thinks ProShop is great Value for Money! ;-) Thanks again, The ProShop Team

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  • Likelihood to recommend9/10

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ProShop

An excellent ERP for job shops.

Reviewed 7 months ago

I think it is an excellent piece of software. If you are a small to mid sized manufacturing company in a highly regulated industry, I doubt you'll find anything better. This software just solves so many headaches that other companies probably don't even think about. Examples of things which can save a lot of time including features like the automatic generation of first article inspection reports and automatic retrieval of product documentation (e.g., material/processing certs). I highly recommend this software.

Pros

This software was designed from the ground up by machinists for machinists. As such, they have an intimate knowledge of the problems machinists face and the software solutions that can help solve those problems. If you are a small to medium sized job shop in a highly regulated industry, I doubt you will find anything better.

Cons

There isn't a whole lot of guardrails built into the system to prevent you from shooting yourself in the foot (e.g., input validation). If you are not careful, you can break links between records or enter data in an incorrect format. For the most part, ProShop silently ignores incorrectly formatted input, which can affect system behavior. There are also some system behaviors that aren't totally transparent...

Vendor response

Thank you so much for your review, Tyler!

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  • Likelihood to recommend10/10

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ProShop

ProShop the Professionals

Reviewed 2 years ago

We switched from another ERP software that was really complicated and misleading . It would take me 30 plus minutes to process an order and enter it for the production team to see, but with ProShop it takes me minutes to have everything relating to the order entered and sent to the production guys. I use ProShop during 90% of my day, and it makes my job so much easier and worry free!

Pros

The creators of this software knew exactly what a user would be looking for in an ERP/CRM software. Everything about this software was easy to understand and quick to follow. The online help tool allows for the user to look for the answer(and usually find it) before contacting support. The work order and Customer PO modules are extremely detailed and allows for all information to be entered and easily accessible. Ordering COTS items with the Vendor PO module is a breeze, and only takes seconds! The simplicity yet details of the software is what really makes it the best tool for our team. I love that ProShop has the ability to store so much information within its modules, and makes it easy for the whole team to follow along an order and know exactly what is going on and when.

Cons

There are so many modules and components to the software that it did take a a couple implementation and training meetings to fully understand the software, but the implementation team and trainers really made the process easy for our team.

Vendor response

Thank you SO much for this review Nichole! It thrills us that you love ProShop so much and that it helps make your day more efficient and productive. It's our mission to help companies like yours thrive, so our team will be so happy to hear this review! Thanks for taking the time to write this!! We appreciate you. The ProShop Team

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  • Likelihood to recommend10/10

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ProShop

Best Investment For Company

Reviewed 2 years ago

Our On-time delivery has increased 30-40% believe it or not. Employees are actually INVOLVED with the QMS because it's all there. We actually have machinists filling out NCR's when the problem happens. And filling out detailed reports with pictures. We find out about the problem instantaneous. There are constant areas in the shop where we can't believe how we were operating before. The integration between all the modules from Estimating, to Orders, to Preventative Maintenance, to the Quality module is so deep it's mind blowing! ProShop has been a total gamechanger for us!

Pros

The TOTAL integration of the company. We were having to use our old ERP plus excel reports, plus gage management software, our own created pdf forms, calibration software. Proshop has combined all of this into one! There is 1 place for employees to go to for EVERYTHING! I have actually locked down our network server more because employees only need to access Proshop now for Quality Manauals, Procedures, Work instructions, drawings, inspection reports, Employee Manuals, training, etc. It's all in there and it's all digital. We have gone 100% paperless!

Cons

There really is nothing to dislike. There are features I would love to see but that's only going to make the software better! It took us a year to evaluate the software until we finally made the decision to switch. I'm just upset we didn't switch sooner.

Vendor response

Kody! Holy smokes man! We are jumping for joy over here. 30-40% improvement in on-time delivery is HUGE. Congratulations to your whole team! (and your customers!) We're honored to have played a roll in helping you achieve that. Thank you so much for the heartfelt words about ProShop. It's those kinds of results that make us so excited to do what we do everyday. Congrats again and thank you for taking the time to leave this review. Warmest Regards! The ProShop Team

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  • Likelihood to recommend10/10

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ProShop

Powered by Proshop

Reviewed 2 years ago

Our experience with ProShop has been excellent so far. ProShop allows everyone in our shop to access the information they need when and where they need it. Customer Service can quickly update customers on the status of their orders, and operators can easily see information needed to complete their work. The ability to attach files, pictures, videos, etc... to every area of ProShop is something that our previous ERP software was lacking. Honestly, I cannot speak highly enough about all the great things ProShop has to offer.

Pros

-Customer Service is excellent - responsive, knowledgeable, and friendly. -Quality Oriented - The quality module is extensive and made our ISO audit easier than ever before. -Web Based - Office employees have the ability to work from anywhere with an internet connection. Hyperlinks make navigation between different areas of the software easy and intuitive.

Cons

- Tracking machine and labor hours to Work Orders can be difficult for unmanned jobs where multiple people bounce back and forth between work centers.

Vendor response

Thank you Nathan for this review! We are so glad that ProShop is helping your company. It's working with customers like you and getting feedback on how to improve ProShop that makes it even better. We are in the process of interviewing other companies as well that do swiss type machining, to make time tracking easier for that type of work. Thanks again for your trust in us. The ProShop Team

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  • Value for money
  • Ease of use
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  • Likelihood to recommend9/10

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ProShop

The support behind Proshop is phenomenal.

Reviewed 4 years ago

The number one thing that ProShop has helped our shop do is to make Employees MORE self-sufficient. Instead of asking questions up the chain of command, and involving everyone in a decision making process, employees have all the information available to them to do what is needed on their own, and have confidence that they are doing it correctly. We have realized higher throughput with ProShop, which in turn is reducing our overhead and making us more competitive.

Pros

The thing I like the most about proshop is that it covers all the bases and then some. Right now, our shop does not have a dedicated sales team, but when it does, Proshop will support it. Same goes with inspection, shipping, accounting, and of course every task you could ever think of on the shop floor. Better yet is the fact that if you choose NOT to use certain features of Proshop, it does not cripple the shops functionality. It is not an All or Nothing ERP, meaning that you can take the time needed to grow into it without killing your throughput during the learning curve.

Cons

I think that the multi-layer assembly quoting could use some work. Adding the ability to pull multi-tiered price-breaks for a high number of purchased parts in complex assemblies is an area that needs improvement. On day-to-day Job shop projects, I would find it hard to dig out a weakness in ProShop.

Vendor response

Thanks for the enthusiastic and thoughtful review. It's great to hear how ProShop is helping your company grow and be more competitive. We love to hear how ProShop has helped your employees be more self-sufficient! That's what it's all about. Thank you for the feedback about multi-tiered price breaks! We couldn't agree more. That is very high on our list as a new feature and should be in place soon. Keep the feedback coming!

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  • Likelihood to recommend10/10

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ProShop

ProShop Software

Reviewed 3 years ago

Overall experience has been positive. I would highly recommend this software to any company small or large who want an easy to use software the will make them more efficient and better.

Pros

The software is very user friendly for people at all levels of the organization. The single software manages all aspects of our manufacturing company beginning with estimating and ending with invoicing. It is completely paperless and eliminates many unneeded man hours for tasks like data entry or collecting out of rev prints from the shop floor. It also manages our entire QMS to ensure compliance...

Cons

I really don't have any cons to list. If I had to list one thing for improvement it would be to have just a little more flexibility of category fields in the estimating module so I could adopt costing for the composites industry easier. That being said, my implementation specialist was able to help me come up with some work arounds to accomplish what I need.

Vendor response

Hi Jeff, You've made our day over here in the office! Thank you for this great review. Helping companies like yours is exactly why we're so excited to come to work every day. It's our mission and our passion to lift up manufacturers like Fort Ord Works - the backbone of our economy. You'll be excited about some new features we're coming out with this year specifically for composites companies. Stay tuned. And we'd love to get your feedback on them and how to make them better. Cheers and thanks again! The ProShop Team

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  • Likelihood to recommend10/10

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ProShop

The next step

Reviewed 3 years ago

We are a small company with about a dozen employees in total, and we are just a few months into implementing ProShop in our business. At every turn, we are continually impressed with the capabilities of the software. It will take us years to grow into the changes we intend to make to expand our business, and ProShop will be capable of handling all of it. Moving to an ERP system is an enormous commitment that should not be taken lightly. Although we are still new, learning, configuring and adjusting, we are very happy with our purchasing decision, and would make the same decision again.

Pros

I like the overall design philosophy that uses check lists and color coding to quickly evaluate shop progress. It quickly bring things to your attention, the jobs or shop issues that need to be addressed.

Cons

The learning curve and time needed to implement the software. There is so much to learn, but it is necessary to take advantage of this software. As with most things that have large learning curves, the cost is well worth the effort.

Vendor response

Hi David, Thank you for the review. We're honored to be a partner in your growth and success for years to come. You have a great company with a bright future. Thanks again, The ProShop Team