Kennel Booker Features

Kennel Booker

Mobile & cloud kennel management & online booking software

4.81/5 (37 reviews)

Competitor Feature Comparison

Action Management
Activity Dashboard
Alerts/Notifications
Appointment Management
Appointment Scheduling
Availability Management
Billing & Invoicing
Booking Management
Calendar Management
Client Management
Commission Management
Configuration Management
Credit Card Processing
Customer Accounts
Customer Management
Document Storage
Drag & Drop
Electronic Payments
Email Invitations & Reminders
Employee Management
Inventory Management
Invoice Management
Multi-Location
Partial Payments
Personalization
Pet Birthday Tracking
Pet Grooming
Photo Management
Real-time Updates
Receipt Management
Records Management
Reminders
Reporting & Statistics
Search/Filter
Status Tracking
Tagging
Task Management
Website Integration
Visit WebsiteCompare App
Action Management
Activity Dashboard
Alerts/Notifications
Appointment Management
Appointment Scheduling
Availability Management
Billing & Invoicing
Booking Management
Calendar Management
Client Management
Commission Management
Configuration Management
Credit Card Processing
Customer Accounts
Customer Management
Document Storage
Drag & Drop
Electronic Payments
Email Invitations & Reminders
Employee Management
Inventory Management
Invoice Management
Multi-Location
Partial Payments
Personalization
Pet Birthday Tracking
Pet Grooming
Photo Management
Real-time Updates
Receipt Management
Records Management
Reminders
Reporting & Statistics
Search/Filter
Status Tracking
Tagging
Task Management
Website Integration
Visit WebsiteCompare App
Action Management
Activity Dashboard
Alerts/Notifications
Appointment Management
Appointment Scheduling
Availability Management
Billing & Invoicing
Booking Management
Calendar Management
Client Management
Commission Management
Configuration Management
Credit Card Processing
Customer Accounts
Customer Management
Document Storage
Drag & Drop
Electronic Payments
Email Invitations & Reminders
Employee Management
Inventory Management
Invoice Management
Multi-Location
Partial Payments
Personalization
Pet Birthday Tracking
Pet Grooming
Photo Management
Real-time Updates
Receipt Management
Records Management
Reminders
Reporting & Statistics
Search/Filter
Status Tracking
Tagging
Task Management
Website Integration
Visit WebsiteCompare App

Kennel Booker Feature Reviews

25 reviewers had the following to say about Kennel Booker's features:

Jennifer S.

I wish I found this program years ago!!

2017-01-08

This is an incredible program with amazing customer support!!

Pros

Prompt customer support, ease of use and flexibility.

Cons

Needs a mobile interface for customer and kennel owner.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Kennel Booker

Very good value. Exceptional customer service.

Source: Capterra
Helpful?   Yes   No
Read more
jane v.

very satisfied

2018-10-23

My overall experience has been great. If I have a question it is answered promptly, and they have been able to change the programing to suit my facilities pricing.

Pros

It allows me to access the site from my phone, ipad, or computer

Cons

would like small tweeks to the program, IE: adding drop off and pick up times to the invoices, and adding the pets names to the invoices.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Shanree Solutions


Hi Jane, Thanks for the review and the feedback, I'll be popping out an update to KennelBooker at the weekend to show the drop-off and pick-up times on the receipt along with the pets name!!
Thanks
Stephen

Read more
Anonymous
(Nonprofit Organization Management company, 51-200 employees)

Good support to change the program for your needs

2018-10-23

Pros

Good support group to work with to get the software set up the way you operate your business

Cons

Basic reporting is good, but in depth data hard to get.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No

Response from Shanree Solutions


Hi - thanks for the review and feedback, We do allow kennels to export their booking data into excel of more in depth analysis. Also we can add custom reports into the software if there is a specific way you wish to view your booking data.

We are working on integrations for both Quickbooks and Xero accountancy software packages - which are better suited to handling the complexities of actual based accounting.

Thanks
Stephen

Read more
Nicole H.

Easy to use all around

2018-10-30

Kennel Booker makes doing business easy.

Pros

Now it is easy to keep track of all our pet and client information and Kennel Booker alerts me when vaccines are out of date.

Cons

The only thing I wish I could do on Kennel Booker is to sort my financial/payment information by payment date, rather than just by booking/stay date.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
April B.

Kennel Booker

2018-10-31

I would love to see it integrate with practice management software.

Pros

Easy to use. Good features like being able to email your clients confirmations for bookings and send postcards of their pets to them during their stay.

Cons

I wish you could customize the care card layout better - it prints awkwardly and causes us to have to flip pages too often. Also the medication layout needs some work.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Stacy D.

Very user friendly

2018-10-28

Definitely minimizes the clerical work. It does take time to getting it customized to fit our needs.

Pros

It’s seems very basic at first but can be built the way you want it. Customer service is pretty helpful too

Cons

Invoices, etc can’t be sent digitally.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Shanree Solutions


Hi Stacy,

Thanks for the review!

We added a new feature a couple of months back to allow you to create and send an invoice directly from KennelBooker - I've added a link below to our knowledge base article on the feature.

http://help.kennelbooker.com/invoicing-and-payments/send-an-invoice-to-a-customer

Stephen

Read more
Andy F.

Easy to use, but very powerful.

2018-03-05

It makes running my cattery so much easier. I can't say there's anything that I don't like about KennelBooker.

Pros

First I just used it for bookings, then I started logging vaccination details, then uploading scans of vaccination certificates, pet photos, dietary notes, then I turned on the online booking, and now I'm exploring the online payments integration.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Greg M.

You cant find better than Kennel Booker

2018-10-23

Very good customer service and rapid fix if anything found out of ordinary.

Pros

Integrated payments with stripe work excellent.

Cons

Looking forward to Quickbooks integration to keep accountant happy.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Shanree Solutions


Thanks for the review Greg,

Quickbooks and Xero integrations are on the way!

Stephen

Read more
Kim F.

Worth the money

2018-08-03

Professional and helpful. There is a chat icon which pops up sometimes when you are in the software. The ability to chat with the team in real time is priceless.

Pros

I like the fact that we can do everything mobile /real-time which gives you a step ahead of your competition.

Cons

Been using it for a month so we are still getting the bugs out so I can't say.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Allyson N.

A must for dog park owner

2018-10-24

It is a great program and has definitely made keeping track of customers much easier.

Pros

Organization of each customer. Picture of pet and vaccinations all available

Cons

I would like to be able to take a pic from my phone and insert with a note and send to customer. Would also like Kennel cards to have larger pics

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Shanree Solutions


Hi Allyson,

If you log into KennelBooker from your smartphone, you can attach images straight from your camera, we also let you customise the text of the postcard template to save you a bit of time when writing notes to customers especially when on a phone.

For the Kennel Cards we do have a number of templates that you can use and there is one which displays a larger image of the pet!

You can find the templates here https://www.kennelbooker.com/kennels/sitesettings_boarding.aspx#runcards

Thanks
Stephen

Read more
Rebekah T.

Brilliant!

2017-01-10

The first thing that comes to mind is how amazing the representative was, his customer service skills are exceptional.

Pros

Easy to use, it looks professional, lots of customizable features.

Cons

I haven't found anything yet that I have a problem with as you can customize so much to suit your needs.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Pierre D.

Kennel Booker review

2018-10-26

makes scheduling easy

Pros

Ease of sorting and managing appointments. Ease of financial detail review.

Cons

Inability to copy and paste regular and repeating reservations

Rating breakdown

Value for money
Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Shana M.

Purrfect for cat hotels!

2019-05-21

He has accommodated suggestions we've had on improving the customer experience which speaks volumes about Kennel Booker's desire to help its customers succeed.

Pros

I really like that KB is designed for maximum efficiency while not compromising efficacy.

Cons

The only downside for us is that we cannot accept Discover payments for customers here in the US.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Public Safety company, 1-10 employees)

Has it all

2018-10-26

Keeping track of our runs and availability is much easier with this software

Pros

Has everything you need for general boarding to daycare and training. Cost is reasonable compared to others in the market

Cons

Some screens could be a bit easier to navigate it seems at times like you have to back track through the software.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Tyler B.

Excellent Booking Program!

2018-10-23

Pros

Very easy to use and very easy to navigate.

Cons

I wish the customers info was available on every page

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Katie J.

LOVE KB - Excellent program and has everything I need to run my business

2017-01-09

Online payment system talks perfectly to the customers booking.

Pros

easy to use, Stephen is great to deal with

Cons

there are little things here and there but it is nothing major.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Kennel Booker

I am just looking forward to seeing the new features in 2017

Source: Capterra
Helpful?   Yes   No
Read more
Dawn G.

Very Simple Software For Kennel Owners

2021-01-11

If you aren't extremely tech savvy, or simply looking for a very easy way to manage your kennel business- Kennel Booker really can't be beat.

Pros

Out of all of the kennel boarding software that I have used, Kennel Booker is by far one of the simplest interfaces. It's very easy to navigate and has a very simple layout that makes booking, tracking, and managing appointments very easy.

Cons

This software is definitely a "no frills" approach to dog boarding organization- but there are other options out there that have a much more in depth interface. I prefer softwares with more features that really allow me to manage every single little aspect of my business in one place.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Heather M.

Best value for your money hands down!

2017-01-09

What I love most though, is the wonderful customer service.

Pros

The great customer service.

Cons

I would love a little more "flash". A cleaner, fresher platform with perhaps some graphics would be awesome. Obviously, not that important but .

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Christina N.

Best kennel software out there

2018-04-13

Pros

- if they don't have an application you need there willing to figure out how to add it for you -super easy to learn -all of our records are now in one place

Cons

I really wish it could integrate with a processor other than stripe, maybe square other than that it is great

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Casey K.

Rockin K Kennels

2018-10-24

Pros

I love that I can make reservations and adjustments from anywhere!

Cons

I wish I could reset customers passwords for them.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Macaully S.

Skip the rest, this program is the best hands down.

2016-07-03

It's the easiest, most efficient program out there. The customer service is superb and they immediately met all my needs tailoring the program to what I needed.

Pros

It's so easy to use. The customer service is prompt and is able to tailor the program to your companies needs.

Cons

Hmmm honestly I have no complaints.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Lisa B.

Kennel Booker

2018-10-24

Excellent customer support

Pros

Ease to use, and customer support. good tuturials

Cons

Some functions not needed for NZ market and aren't able to be taken off

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Juliette J.

Kennel Booker Review

2018-10-23

Any time I had a question or needed a feature added, the team was always so helpful and responded very quickly.

Pros

I love how I can customize nearly everything to fit my business and any feature that I may need, the team helps create it for me!

Cons

Right now, the struggle I'm having is creating daycare package bookings. Because I have my daycare clients pay during the booking process, I have it set so they are not able to book packages themselves. I have to create them in order to apply credit. I have to keep the packages set as unavailable so they don't see it as an option and turn it on when I'm ready to book. Unfortunately, this last time someone requested it, the package option wasn't available to me so I had to charge the package amount for a regular daycare booking and will have to remember to zero out the remaining days as they get booked.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Tamara I.

Absolute time saver

2019-08-23

When we began using Kennel Booker we were having issues with losing track of care plans and keeping up with what each client needs.

Pros

This helps us keep track of exactly what each patient is being seen for.

Cons

We have not really found any cons at this time. We really enjoy using this software, and it helps us stay organized and efficient.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Derek H.

A great solution with Incredible support!

2017-10-23

Pros

Best of all, one of the customer rep has provided an incredible level of support throughout the entire process, answering multiple questions before we even started the free trial period.

Cons

However, the customer rep was more than willing to discuss this need with us and look into adding it to the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more