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With Macaw AMS, you may not need a physical office any more.

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Macaw Pricing

Pricing overview

Value for money rating

3.4

/5

20

Price starts from

500

/user

Per month

Pricing options
Free plan
Subscription
Free trial

Pricing details

Contact Nest Innovative Solutions for detailed pricing information.

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Reviewers who mentioned pricing said:

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T.J. G.

Insurance, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Entire suite for my MGA

Reviewed 5 years ago

The cost benefit analysis proved to be true and the platform allowed the business to go 100% virtual. This is impressive for a 20 year old MGA who has to deal with online sales, executive sales, producer sales, underwriting, customer classification, policy administration and claims.

Pros

Cloud based solution with customizations for my needs from vendor allowed us to downsize our IT staff and keep on top of cyber trends at a much better ROI.

Cons

Learning the better way to do business. Our old ways were antiquated, but comfortable.

SJ
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Samantha J.

Insurance, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Feedback

Reviewed 5 years ago

Overall experience is our company launched this system 2 years ago, and there has been a lot of progress. But it seems like a never ending road and we employees have to wait months for certain changes to take place. I don't know if that is program costs, meaning too expensive for our company? Above my pay grade. But the system is also up and down. The speed is not always there, and I have high speed internet with full access. I will say, it has gotten better as a user. But our clients still struggle with using it.

Pros

I do like that we can customize the features we want that cater to our business, since it's so niche. It has come a long way since we first started using the system. Our users seem to be getting used to and able to navigate easier.

Cons

Not sure if this is an internal problem, but it takes forever for system changes to be made when we have requests. There are still too many clicks/steps to accomplish certain simple tasks. Random issues seem to occur all of the time - payment info disappears, PT ledgers don't work, etc. When one issue is being resolved and fixed, another one occurs it seems. I don't like that I can't work in the early hours of the morning. The system is very slow and doesn't work efficiently until after 7AM. I work as early as 4AM some mornings and need it to be running smoothly.

SJ
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Samantha J.

Insurance, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Improvement

Reviewed 2 years ago

It's been a LONG process trying to get Macaw where it needs to be. I've been with the company for 10 years almost and Macaw does offer enhanced features in some regards because it can be customized to our program, but that also has created many delays and some lost features compared to our previous AMS.

Pros

It can be customized to our program.....

Cons

When one thing requested to be fixed is addressed, another thing or function stops working. It takes weeks if not months to make changes. Our management tells us changes are very costly so they have to prioritize. Certain functions I've been requesting as an Account Executive for years gets the back seat because we need other changes first for other departments. We've been using Macaw since 2017 and it's still not fully functional for my daily use in my opinion. Why is it so expensive to make program changes?

HJ
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Hollie J.

Insurance, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Great Idea... Bad Implementation

Reviewed 5 years ago
Pros

The idea behind the software is fabulous. If everything worked as it was intended, I would have no complaints.

Cons

The fixes to the customization are expensive. Going live was pushed through too early by someone that doesn't have to take calls from our customers.