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Mandarin vs ResourceMate Comparison

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Overview

Mandarin is a web-based library management system targeting smaller private & public facilities with support for cataloguing,...

ResourceMate is a library automation software designed to help businesses across various industry verticals, such as public...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

Free

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

495

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.6

5

4

3

2

1

30

13

0

2

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.5

5

4

3

2

1

23

8

1

3

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

I have worked with both Mike and Tom and what a joy it is. Both those fellows are so knowledgeable and always willing to help me out, make suggestions and just do a fantastic job in general.

DW

Dee W.

We are long-time and very happy Mandarin Library Automation customers. We think everyone in your tech support department is fantastic and so very helpful.

DW

Diana W.

The transition from our old system to Mandarin was amazing. I was happy with the ease of implementing the new system and tech support patiently guided any questions.

MP

Mary P.

Pros

I participated in the instructional opportunities provided to users which were quite helpful and deepened my understanding of how to use the program more effectively.

MC

Michael C.

For collection analysis I like that the database looks like and works a lot like Microsoft Excel. The training videos are very good and easy to follow.

WR

Wyma R.

From the very beginning it was easy to learn, and we have been very pleased. In addition, I have always received help whenever needed.

BB

Betty B.

Cons

I inherited a very poorly cataloged collection: corrupt classification, lost records, level one (or less) catalog- ing, lack of subject headings.

AB

Ann B.

Much as the software is efficient, less developed communities with poor internet infrastucture may find the software irritating due to internet connectivity issues.

AR

Anonymous Reviewer

Having to switch between the Equipment, Textbook and General Library databases is sometimes confusing. One often forgets on the first search for an item and has to go back and re-search.

AR

Anonymous Reviewer

Cons

Now at the church, I'm stuck with a database that I spent hours constructing and is now useless.

SO

Steven O.

Patron checkouts are a bit awkward for some of our volunteers. The Reserve utility could use some adjustments.

RU

Ruth U.

I don’t use the reports because I find them a little confusing.

MD

Michelle D.

  • Vendor responds to reviews
  • Last review5 months ago
  • Vendor responds to reviews
  • Last review4 months ago

Key features

  • Total features34
  • Acquisition Management
  • Alerts/Notifications
  • Barcode / Ticket Scanning
  • Barcoding/RFID
  • Booking Management
  • Calendar Management
  • Catalog Creation
  • Cataloging/Categorization
  • Categorization/Grouping
  • Church Libraries
  • Circulation Management
  • Content Management
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Digital Asset Management
  • Equipment Tracking
  • Fee Collection
  • Full Text Search
  • Inventory Management
  • Label Printing
  • Law Libraries
  • OPAC
  • PDF Conversion
  • Patron Management
  • Periodicals Management
  • Private Libraries
  • Public Libraries
  • Records Management
  • Remote Access/Control
  • Reporting & Statistics
  • Reserve Shelf Management
  • School Libraries
  • Search/Filter
  • Self Check-in/Check-out
  • Self Service Portal
  • Serials Management
  • Transaction History
  • Website Integration
  • Total features22
  • Acquisition Management
  • Alerts/Notifications
  • Barcode / Ticket Scanning
  • Barcoding/RFID
  • Booking Management
  • Calendar Management
  • Catalog Creation
  • Cataloging/Categorization
  • Categorization/Grouping
  • Church Libraries
  • Circulation Management
  • Content Management
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Digital Asset Management
  • Equipment Tracking
  • Fee Collection
  • Full Text Search
  • Inventory Management
  • Label Printing
  • Law Libraries
  • OPAC
  • PDF Conversion
  • Patron Management
  • Periodicals Management
  • Private Libraries
  • Public Libraries
  • Records Management
  • Remote Access/Control
  • Reporting & Statistics
  • Reserve Shelf Management
  • School Libraries
  • Search/Filter
  • Self Check-in/Check-out
  • Self Service Portal
  • Serials Management
  • Transaction History
  • Website Integration

Integrations

  • Total integrations1
  • Authorize.net
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Stripe
  • Wordpress
  • Xero
  • Zapier
  • Total integrationsN/A
  • Authorize.net
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Stripe
  • Wordpress
  • Xero
  • Zapier