Mandarin Features

Mandarin

Web-based & fully customizable library automation software

4.58/5 (45 reviews)

Competitor Feature Comparison

Alerts/Notifications
Barcode / Ticket Scanning
Barcoding/RFID
Booking Management
Calendar Management
Cataloging/Categorization
Church Libraries
Circulation Management
Customizable Branding
Customizable Reports
Customizable Templates
Data Import/Export
Equipment Tracking
Fee Collection
Full Text Search
Inventory Management
Label Printing
OPAC
PDF Conversion
Patron Management
Periodicals Management
Private Libraries
Public Libraries
Records Management
Remote Access/Control
Reporting & Statistics
Reserve Shelf Management
School Libraries
Search/Filter
Self Check-in/Check-out
Self Service Portal
Serials Management
Transaction History
Website Integration
Visit WebsiteCompare App
Alerts/Notifications
Barcode / Ticket Scanning
Barcoding/RFID
Booking Management
Calendar Management
Cataloging/Categorization
Church Libraries
Circulation Management
Customizable Branding
Customizable Reports
Customizable Templates
Data Import/Export
Equipment Tracking
Fee Collection
Full Text Search
Inventory Management
Label Printing
OPAC
PDF Conversion
Patron Management
Periodicals Management
Private Libraries
Public Libraries
Records Management
Remote Access/Control
Reporting & Statistics
Reserve Shelf Management
School Libraries
Search/Filter
Self Check-in/Check-out
Self Service Portal
Serials Management
Transaction History
Website Integration
Visit WebsiteCompare App
Alerts/Notifications
Barcode / Ticket Scanning
Barcoding/RFID
Booking Management
Calendar Management
Cataloging/Categorization
Church Libraries
Circulation Management
Customizable Branding
Customizable Reports
Customizable Templates
Data Import/Export
Equipment Tracking
Fee Collection
Full Text Search
Inventory Management
Label Printing
OPAC
PDF Conversion
Patron Management
Periodicals Management
Private Libraries
Public Libraries
Records Management
Remote Access/Control
Reporting & Statistics
Reserve Shelf Management
School Libraries
Search/Filter
Self Check-in/Check-out
Self Service Portal
Serials Management
Transaction History
Website Integration
Visit WebsiteCompare App

Mandarin Feature Reviews

25 reviewers had the following to say about Mandarin's features:

Verenaisi B.

Mandarin (M5) Works for us

2019-04-25

Not tried 'Inventory' yet.

Pros

Using its Main Search interface for copy cataloging, especially running "Record Searches".

Cons

Groups Modules - seems very complicated.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Education Management company, 51-200 employees)

Mandarin is a great library software!

2019-05-01

Overall Mandarin has been wonderful for managing our library needs. Reports, email to patrons, entering books, etc. all go fairly smoothly.

Pros

Love that it is easy to learn and has fantastic customer support!

Cons

Having to switch between the Equipment, Textbook and General Library databases is sometimes confusing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Darlene S.

Oasis meets and exceeds our expectations

2010-01-26

Implemenation was quick and easy. We have 42 schools and 50,000 students and staff using Oasis.

Pros

Web based. Great search capabilities.

Cons

Lacking in the number of prewritten reports.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
adriana c.

We have been using Mandarin for 14 years at the library.

2016-02-26

There are few documents or guides in Spanish.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Mandarin Library Automation


Thanks for the review. We are working on a new web-based report tool.

Read more
Vanessa B.

Great Option for Small Schools at a terrific price

2019-04-24

We have saved money by knowing what is in our inventory. In the past, we have bought duplicate copies simply out of poor inventory control.

Pros

As a small private school, our budget is limited and anything that helps us control inventory and save money in the long-run is a worthwhile investment.

Cons

My only complaint is that it is sometimes difficult to find an item on Record Fetch. The system is not very forgiving with typos and not all ISBNs are in the system, even when the book may be. I also wish they would include Usborne Books in the system. We get many of these books donated to the school and have a difficult time logging them in the Mandarin system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Julie L.

Excellent program and excellent customer support

2020-02-13

We've been using Mandarin for more years than I know of. Whenever we have an issue or suggestion, we email Mandarin and we get the quickest and best help ever.

Pros

Ease of use; functionality; easy to learn.

Cons

Some of the report tools are complicated.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Donna F.

Software and Support Designed for the Busy Librarian

2019-09-01

We were required to switch from our current library software because the provider was discontinuing the service.

Pros

Second, the installation process: loading my library data, testing and support - especially the webinar presentation and followup. Third, technical support: rapid, on-time and professional.

Cons

Well, it's hard to find an issue, but what I would improve is the searchability and content of the online resources.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Mollissa L.

Mandarin

2020-02-07

Excellent! As always, the technical support team at Mandarin is outstanding. Their response speed, willingness to help, follow through, and accessibility is the best.

Pros

Easy to use, M5 Reports seems easier than old method

Cons

Would like more kid friendly features, such as video book trailer ability

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Ann B.

Robust and user friendly system

2019-04-24

The MLA system empowers me to provide the best bibliographic database I can create for my students.

Pros

I did reports, inventory, edits of existing records and learned to use "Fetch" for my MARC cataloging needs in a very short time.

Cons

As an experienced professional cataloger, I would like to see the policies that govern the system to better understand display functions.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Research company, 51-200 employees)

Mandarin is Convenient for Online users

2021-04-16

Mandarin has helped patrons to access the contents of the library collection in the comfort of their homes.

Pros

More still, the advanced search features help patrons to filter searching into narrow specific terms.

Cons

Much as the software is efficient, less developed communities with poor internet infrastucture may find the software irritating due to internet connectivity issues. Beside, not all titles can be found on record Fetch. This compels catalogues to look for alternative sources of information. This process consumes time

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Michelle K.

Mandarin Snapshot

2019-09-24

Mandarin provides an affordable and easy-to-implement integrated library package (cataloging, circulation, public access interface).

Pros

Versatile library automation with room to accommodate new features. Good software support - very available. Great price for small libraries.

Cons

It would be great to have more options for the public visual search interface (like font style, colors, etc.) and general layout.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Stella M.

Review of Mandarin

2019-04-25

Okay. Tech support is amazing, though.

Pros

Can be accessed on any computer Great technical support

Cons

I understand the imported data may have been in very bad shape as well.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No

Response from Mandarin Library Automation


Hi Stella, We will have a technical support representative contact you ASAP.

It looks like we have been able to assist you based on your email below. We are glad we were able to assist you.

Alex,
I just spoke with you and you were able to show me a MUCH faster way to edit these bib-holdings.
THANK YOU.

Best regards,

Stella Marquez
PE Teacher
FACTS SIS Administrator
M5 Library Administrator
Blessed Sacrament School, Sandy UT

Read more
Ronzstah N.

Mandarin Review

2021-04-07

Inventory issues and also daily transactions that can be so overwhelming

Pros

It is easy use read and getting used to also there is less complications when performing daily transactions by just scanning a barcode

Cons

a more modernized user interface

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Timothy I.

Wow! factor customer support to back up a very easy to use program!

2019-05-01

Pros

The recent update has put everything into one platform and the best thing of all is that they are listening to their customers and adding what we need as we grow together.

Cons

Honestly, the only thing I can say negative is that it takes a little time for reports to generate.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Henie K.

I have happily used the Mandarin/Oasis software for at least 10 years.

2016-03-11

They will design reports for you if what is there doesn't quite work.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Henie K.

Mandarin/Oasis experience

2015-04-13

I liked the clear simple interface, without the template boxes, the best, and closest, to the interfaces the junoir colleges used at the time.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Ebony M.

Mandarin - A Good Choice

2019-05-21

I am in my first year with this product, so occasionally I have questions. The customer service has always been kind, helpful, and quick.

Pros

They love the visual search and recommended reading pages!

Cons

Adding a book using the ISBN is a great feature that automatically fills in most information needed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Christopher R.

We were sold something other than what we received.

2019-04-24

We wanted specific data reports at our fingertips and was told it would happen.

Pros

Visually it was better looking than our previous system.

Cons

It didn't do almost everything we were promised it could do.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No

Response from Mandarin Library Automation


Hi Christopher, Thank you for sharing your review. We are very concerned about the experience you are having. We would welcome the opportunity to assist you and correct the issues you have listed. Thank you for your patience. We will also contact you directly to assist.

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David K.

Superb Customer Service

2017-03-24

It's paid huge and immediate dividends. Searches take a fraction of the time; the page interface and faceted search functions are much more user friendly; and it is an all-around more versatile tool for patrons and staff.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jorge C.

VERSATILE TOOL FOR LIBRARIES AND FILES

2018-04-04

Your online technical support is fast and effective

Pros

This quick tool facilitates your work by its great search capacity, oriented to the format of those we know on the web

Cons

Taking into account that the software is quite complete, there are functions that could be changed and give more information to the material or document that is already expired or that is no longer being used

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Mandarin Library Automation


Thank you Jorge. We appreciate your feedback.

Read more
Patty L.

Library-friendly, school-friendly, technology-friendly--a complete winner!

2016-03-31

Mandarin serves our diverse needs for cataloging, processing, circulation, and collection management--with a wonderful, caring, and very accessible Mandarin staff and support group right there to assist us at any time.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Mary P.

School Library Complete Solutions - Amazing Ability to Meet Your Students/Staff Needs

2019-01-30

I was nervous about learning a new system and found the changes made everything easier in library management. Again, Technical Support is a phone call away and they are the most patient, kind staff of experts that speaks volumes about this company.

Pros

I love the visual search - parents and students can link to ebooks, public library resources, college prep, homework helps, audio books, whatever I want to create a link for assisting research and resources - the world is at our disposal.

Cons

What is there not to like? I love this software!!!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Laura F.

Private School Library Automation Success

2019-04-28

I am pleased with the Mandarin System and their Support staff.

Pros

The software was easy to learn and is user-friendly in our library.

Cons

Once the books were added to the inventory, making corrections in the edit function could be challenging resulting in more errors.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Lynn I.

Mandarin M5

2020-02-11

Pros

It offers different functionalities that we did not have access to with M3.

Cons

Nothing negative to say for the moment we just started using M5 and everything is going smoothly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Nina L.

Mandarin makes life simple!

2015-04-16

Along with all the custom reports I have requested over the years, I appreciate the seamlessness of our hosted version; updates appear magically in the background.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more