MaxxTraxx Pro Features

MaxxTraxx Pro

Automotive repair shop management software

4.93/5 (28 reviews)

MaxxTraxx Pro Feature Summary

  • Service management
  • Customer tickets
  • Parts management
  • Vehicle tracking
  • Marketing management
  • Accounting management
  • Customer database
  • Payroll management
  • Progress tracking
  • Quickbooks integration
  • Sales reporting
  • Summary reports
  • Employee time clock
  • Appointment management
  • Billing & invoicing
  • Customer loyalty program
  • Productivity reporting
  • Inventory control

Competitor Feature Comparison

API
Accounting Management
Appointment Management
Billing & Invoicing
Customer Database
Customer History
Inventory Management
Job Tracking
Loyalty Program
Payroll Integration
Payroll Management
Productivity Reporting
Progress Tracking
QuickBooks Integration
Receiving
Sales Reporting
Summary Reports
Time Clock
User Management
Visit WebsiteCompare App
API
Accounting Management
Appointment Management
Billing & Invoicing
Customer Database
Customer History
Inventory Management
Job Tracking
Loyalty Program
Payroll Integration
Payroll Management
Productivity Reporting
Progress Tracking
QuickBooks Integration
Receiving
Sales Reporting
Summary Reports
Time Clock
User Management
Learn moreCompare App
API
Accounting Management
Appointment Management
Billing & Invoicing
Customer Database
Customer History
Inventory Management
Job Tracking
Loyalty Program
Payroll Integration
Payroll Management
Productivity Reporting
Progress Tracking
QuickBooks Integration
Receiving
Sales Reporting
Summary Reports
Time Clock
User Management
Learn moreCompare App

MaxxTraxx Pro Feature Reviews

20 reviewers had the following to say about MaxxTraxx Pro's features:

Nick Modesti

MxxTraxx Pro is easy to use and has many features

2019-08-11

Pros

It really is a robust shop management system.

Cons

I feel more attention needs to be put into this feature. We should be able to schedule work to techs from the appointment scheduler.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Scott Systems


Nick, thanks for the nice review. We appreciate the 15+ year relationship with you and your crew. In regards to the Schedule and Marketing features not being as strong as the rest of the program, we agree. When those modules were created, they were the best in the industry and still work extremely well. However, with the new technology that is available today, they can certainly be upgraded and improved for those shopowners that want the absolute best. Our plan is to concentrate on both of these areas in the next three months. Expect a call from us for input as to your needs in those modules. In the meantime, we have two major updates coming out over the next six weeks. that will continue the constant improvement we strive for in MaxxTraxx.

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christian chaney

Christian's Take

2020-07-28

Pros

Easily view labors Creates clean cut invoices Allows me to view current status of operation Easily insert invoices

Cons

Hard to adjust and view inventory Hard to break down various key factors ie parts gp, warranty vs normal work Inventory could be adjusted better

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Gary Siegel

MaxxTraxx Pro the best solotion for running an Auto Shop

2018-09-27

Been using MaxxTraxx for 28 (?) years, changed over to the windows version in 2010 and never looked back. The changeover went well, their tech support is AMAZING. We love it, and would not use anything else

Pros

It does my customer intake, marketing follow ups, inventory, invoicing and my back room.

Cons

It has a huge l;earning curve. A bit cumbersome to get through pages to the end result (i.e. having to click 3 or 4 times thru different fields to complete a task)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Stacy Barba

Outstanding product. Effortless to use, does it all. Customer service is superb.

2020-07-29

Searched all over when I started my business and found this program, Priced right for what you get.Which is EVERYTHING that you need in the automotive industry.

Pros

Keeps everything in one place. Inventory, customers and everything else.

Cons

no Cons to this software. everything works flawless

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Zainab Tijani

Maxxtraxx Pro is the best out there

2019-05-10

Little errors when it comes to numbers in the inventory was solved and many more

Pros

In administrative department, it as been of great importance in the aspect of setting appointments (successfully helped in avoiding clashes of client), the tracking of work in progress as successfully put the technicians on their A game, the inventory and invoice tracking as helped when it comes to cost and quality of parts bought.

Cons

There is to much to learn after you feel you have gotten the hang of it, you discover something new, my advise is know the aspect of the software you want and capitalize on it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Frank Scheper

Great software

2019-12-28

Pros

Accounting and payroll is very easy to use.

Cons

A better service due reminder system to flag when customers are due.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Scott Systems


Thanks for the kind words Frank. It's nice to know our efforts are paying off for our family of users. We agree with the need for an improved reminder system. Expect to see it soon.

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Randy Warren

MaxxTraxx Is The Automotive Shop Software With The Most Bang For The Buck

2020-07-29

When There Was Something I Didn't Understand Or Needed Help With (Or Something I Messed Up) The Support Staff Have Always Been There To Get Me Back On Track Usually In Less Than A Minute.

Pros

From Inventory Control To The Ease Of Creating Service Repair Orders, Parts Counter Invoices And Marketing To And Communicating With Customers Through Email, Text And Through The Postal Service MaxxTraxx Has Been A Huge Part Of The Success Of Our Business.

Cons

I Have Been A Customer For Over 20 Years And There Has NEVER Been A Single Negative Issue With The Software Or The Company That Stands Behind It.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Amanda B

If we could do it all over again, we wouldn't change a thing!

2012-07-09

It means the world to use that we are supporting an American business, and that when we call (or chat or email) for support, we speak with one of their team members that we have developed a relationship with, as opposed to a call center overseas who asks for our customer number each time our call is transferred.

Pros

We use the full accounting features, and it saves us the hassle of having to import/export and/or double entry of data.

Cons

Can't think of any cons, but I'm sure that if we do they'll add it to their list of feature requests and implement changes promptly!

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Nicola Pasquinelli

Fantastic! I wish we would have found this years ago.

2016-08-31

Its great that all the new features released are automatically included in the next update.

Pros

Great integration with vendors and alldata.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Mike Mutavcic

GRRRRREat Product!

2017-02-22

I used Mitchell and All Data software but found this is more Legal in the Labor perspective, good looking invoices.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Gary Siegel

MaxxTraxx, One of The Best Auto Shop Point Of Sale Systems Out There

2019-07-25

We have been a MaxxTraxx Pro user for over 10 years, we use it as POS, book keeping, inventory. We love it, it does everything we need at a competitive price and with great support.

Pros

She was able to get up and running almost immediately due to the intuitive user interface, but also phone support was essential in getting up to speed quickly.

Cons

It is a complex program, it can be difficult to find how to do a specific action, but no matter what you want to do this software has that capability.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kenneth Sargent

Never any issues that can't be resolved quickly

2015-11-12

My accountant has no issues with the reports and is pleased that we are able to keep track of our business.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Scott Leister

Can't say enough good things about this software!!! Awesome! Price reasonable. Great people!

2017-06-23

Very functional. Cost effective.

Pros

From scheduling to billing it's easy and fast.

Cons

As others have noted, you can't have an appointment/job stretch over more than one day. that leads to a lot of duplicate appointments to block off time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Lori Drouillard

I love the software, but it's complicated.

2020-08-03

This is not a problem for me, as I am used to it, but I would say that if Bolton didn't exist, I would have started to look at other options for more robust digital inspections, click to pay, the workflow screen, the ability to easily email customers their bill and the ability to go paperless with real time integrated tablets.

Pros

The amount of features and the accounting package.

Cons

I wouldn't be able to pay more for the software because I have to use Bolton to fill in the gaps where the software is lacking. With Bolton, it is about the same price or higher than some of these new softwares that have more features. I might not miss the little details that I think I like with this software if I can get the Bolton features elsewhere.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Mike Snyder

Very Pleased User.

2011-11-08

Do yourself and business a favor and implement Maxx Traxx.

Pros

From the capabilities of Maxx Traxx to Customer Support all have exceeded my expectations.

Cons

Maxx Traxx needs to be easier to find out about.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Hank moore

Good over all but lacking improvement over time.

2017-05-31

Growing our business. But we were told going in that MaxxTraxx would be growing with us and we have not seen that on the soft wear side.

Pros

We can add our our parts in that we build in house much easier than other programs. Data moved over from our old system well.

Cons

Old school type menus, but the biggest thing is we can not stretch out big jobs over more than one day on the schedule.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Stan Smith

Absolutely the best combination of value, ease of use , and functionality.

2020-03-21

Great. Over the years we had very few problems and their help was always immediate and accurate when we did. We are closing our business and retiring and will miss connecting with our friends at Scott.

Pros

At first the ease of use, then the functionality, then the people at Scott Systems.

Cons

Nothing at all. The software is so full of features we never found anything it would not do.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kevin Pestrue

Best purchase for our shop

2019-01-18

Pros

Intelligently designed and works well in our RV shop environment.

Cons

Could stand to have some more customizing options, it has a lot already for an SQL based app but it needs a few more. Added features take time to get in the program if they actually do.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Scott Systems


Thanks for the nice review Kevin. We are working each day on ways to make the program better. If you have specific feature requests, please contact our Support Department or submit a Feature Request Ticket from the Help Menu in MaxxTraxx. As you may know, most major Feature Requests go to the Voting Board for all of our users to vote for while minor ones that we think will have value for the majority of our users are handled as soon as possible . We do our very best to add worthwhile new things while always trying to minimize program bloat. Please feel free to contact me anytime.

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Anonymous
(Automotive company, 1-10 employees)

Great for creating RO's

2019-03-28

Very helpful product and makes the job quite a bit easier.

Pros

Definitely recommend this product for creating repair orders and setting rates that your shop can use for common day to day jobs such as brake pads, fluid changes/flushes, and the like so it removes a lot of guesswork when trying to remember prices on specific jobs.

Cons

So far so good albeit I have had some glitches where it lost a file or two so probably needs some fixing in the coding of the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
gary mullins

Maxx Traxx pro

2014-11-20

This has to be one of the best small ever. Very easy to use and some of the Best support by any software that I have ever used

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more