GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
How GetApp verifies reviews
GetApp carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Recommended
Byron B.
Construction, 1-10 employees
Used daily for less than 6 months
Review source
Share this review:
Overall experience exceeded my expectations.
I think the interface is relatively easy to use.Customer support is probably second to none.
I wish they had an intermediary plan.like a 60 dollar plan.
Luke H.
Wholesale, 1-10 employees
Used daily for less than 6 months
Review source
Share this review:
How easy it is to use and the simplicity
The interface seems a little outdated altogether
Erika P.
Consumer Services, self-employed
Used daily for less than 6 months
Review source
Share this review:
Modern Maid IO has made it easy to keep track of customers and jobs. Scheduling is no longer an issue
The least thing I liked about Modern Maid IO is that I was not able to customize the emails to match my branding
James F.
Accounting, self-employed
Used daily for less than 6 months
Review source
Share this review:
[sensitive content hidden] have been a great help to me
User Interface was great, was easy to use
Nothing much, everyone was of great help.
Taylor R.
Facilities Services, self-employed
Used daily for less than 6 months
Review source
Share this review:
It’s been great. Talking with support and got a demo of the solution. Was able to get everything set up for myself in less than half a day
That it has everything in one place and don’t have to have multiple systems
None that I can think of. It is the highest graded maid service software
Martha B.
Online Media, self-employed
Used weekly for 6-12 months
Review source
Share this review:
Still would 10/10 recommend to other business owners.
I like how simple it is to navigate MMIO. The forums help whenever i have any questions. And using the mobile side is pretty easy when I’m not on my computer and I get a client call. i can easily make quotes straight on my phone.
Sometimes it glitches. The images also don't save from my technicians/cleaners side.
Vicente Z.
Individual & Family Services, 1-10 employees
Review source
Share this review:
I know I got the best user friendly CRM platform.
MMIO is hand down the best user friendly CRM out there. In the first hours I was able to create jobs, customers and integrate different programs on my own without previous experience setting up these type of systems.
The pricing parameter settings should be more customizable.
Jatari J.
Consumer Services, 1-10 employees
Used daily for 1-2 years
Review source
Share this review:
When it comes to booking software for your residential cleaning company, this is one of the best solutions on the market. Has everything you need to run your business efficiently and it’s easy to use. I like the text and email integrations to remind clients as well as you team of upcoming bookings.
Not suited very well for commercial cleaning but it can work.
Zachary H.
Consumer Services, self-employed
Used daily for 6-12 months
Review source
Share this review:
It's been incredible. I wouldn't change systems for anything.
I love that MMIO is purpose built, meaning it is built with the lives of an owner/ operator and their employees in mind. From scheduling to customer management, the system is unmatched. I used another similar product previously and it didn't feel like the developers really understood what the cleaning industry needed when it came to a customer management solution.
Literally no cons at all. I have to just put words here to meet the requirement.
Melanie R.
Professional Training & Coaching, self-employed
Used daily for less than 6 months
Review source
Share this review:
The easiest system ive used. Not only efficient for me but for my customers as well. I highly recommend this system.
My only negative is I didnt use it sooner.
Ace M.
Facilities Services, 1-10 employees
Used daily for less than 6 months
Review source
Share this review:
I am just happy I found this software when I did. It is incredibly user friendly, and I know Im going to use the software for as long as I am running my business.
The ease of use, it is incredibly functional across the board.
When I say nothing, I mean nothing. This software is in a class above the rest.
Kisharra G.
Consumer Services, 1-10 employees
Review source
Share this review:
My overall experience so far with MMIO has been great! I really enjoyed the onboarding call that walked me through how to use the the CRM and help functionality in the event I need assistance.
MMIO has a very user friendly workflow and phone app.
Currently, I do not have any cons about MMIO. I am in the very beginning stages of usage.
Chandon C.
Consumer Services, 1-10 employees
Used daily for 1-2 years
Review source
Share this review:
Ever since bringing it on to our tech stack we’ve vastly improved our business.
Ease of use, fair pricing, robust features
None, didn’t find any cons in the interface or functionality
Erin A.
Consumer Services, 1-10 employees
Used weekly for less than 6 months
Review source
Share this review:
10/10 recommend Modernmaid.io ! I love how user turnkey MMIO . The option to not only have a portal for your customer and cleaners make it so much easier for everyone to use and stay in the loop !
I just can’t say anything bad about them
Chett L.
Hospitality, 1-10 employees
Used daily for 6-12 months
Review source
Share this review:
Very good with my first business system.
Integrated solution with other backend products. The ability to manage my business in one interface.
Sometimes hard to navigate between menus and having to re enter Customer info.
Stephanie F.
Consumer Services, 1-10 employees
Used daily for 6-12 months
Review source
Share this review:
I’ve been satisfied with it since I started using the program. I also, have had no issues with it.
I like that it is easy to navigate. You can edit things to make them fit your business.
That on the app you can edit job details if invoice has been sent. You have to do it from a desktop.
Tavia M.
Consumer Services, 1-10 employees
Used daily for 1-2 years
Review source
Share this review:
I appreciate Modern Maid IO for its comprehensive and user-friendly features. The intuitive interface simplifies tasks like scheduling, processing customer payments, invoicing, and client management, enhancing overall efficiency. The ability to customize and automate processes, such as reminders and invoicing, has significantly streamlined our operations. The software's attention to detail, from client preferences to service history, contributes to a more personalized and satisfying customer experience. Additionally, the support for managing recurring appointments and the centralized customer database have proven to be invaluable in optimizing our workflow. Overall, Modern Maid IO stands out for its versatility and effectiveness in meeting the diverse needs of our cleaning business.
I do not have any complaints with the Modern Maid IO software.
Essime T.
Retail, 1-10 employees
Review source
Share this review:
C'est le meilleur produit de gestion des services de ménage qui apporte son soutien aux utilisateurs pour la gestion des tâches .
Je n'ai pas d'inconvénients sur ce logiciel. Je le recommande
Showing original review in French. See translation