Molo Reviews - Pros & Cons, Ratings & more

DockMaster

MarinaOffice

MARINAGO 

Dockwa

PacsoftNG

DockMaster Anywhere

Marina Master

Run your marina from anywhere with Molo! Cloud-based marina management platform for marinas, yacht clubs & boatyards. Manage reservations, sales, inventory & more on iPad or desktop.

Molo

Android

Web-based

Windows

iPad

iPhone

Controller

Good experience, [sensitive content hidden] our accounts manager is excellent, helpful, quick turnaround on question or setting up trainings.

Owner / Manager

Molo's team does a great job of implementing new features and always improving the ones already available. The credit card processing is easy to use and the rates are very competitive.

Marina Manager 

My overall experience with Molo has been very good and am very pleased with the product [sensitive content hidden.

Accounting Manager

Very pleased with the overall experience. It is going to be a great product for us.

manager

Its really streamlined our business, accounting and customer service. The functionality and ease of use for us and our customers is amazing.

Best Marina Software in the market, user friendly, a lot of features to help the staff, simplified accounting with integrations.

Boatyard Administrator

The customer support staff has always been very friendly and extremely helpful with helping troubleshoot any internal issues we might face.

Owner

The customer service is terrible. They never respond in a timely fashion, and when they do They ask us if we googled it or watched a video on how to do it.

I really like that it's easy to use and stores all the things I need for a customer. I like that I can look up someone by different options, not just their name.

Parts Manager

Problems logging in, timer functionality, etc. These are mostly problems with android, apple products don't seem to have as many issues.

President 

This product and the lack of quality almost out my business under and we are still attempting to recover from our lost time and wages.

Office Manager

Thanks to [sensitive content hidden] this has been a much better encounter than prior to having her knowledge and availability to us.

Marina COO

He gets back with me very fast, creates videos to show me the steps, I couldn't ask for a better person to help me out when dealing with thousands of dollars when it comes to billing.

General Manager

Estimates and Work Orders are quick , detailed and simple. Molo has been a great addition to our team and looking forward to use for years to come.

Managing Partner

The appeal of an integrated system to manage slipholder, dry storage and our service business and to connect with our general ledger system was a very attractive proposition.

Initial set-up was a little difficult to get through.

QuickBooks Desktop

QuickBooks Online

The reservations system is the best of any marina software I have experienced. I also like the various types of reports they are able to create. Accounts receivable has been impacted positively at my location as a result. 

The best software I've seen and lots of potential 

My overall experience with Molo has been a positive one. I love using the system and find it very easy to support from an IT standpoint.

Molo from an IT perspective

Thank you for the review. So glad you've had a positive experience with Molo. We are always looking for feedback on ways to improve. Happy to hear how Molo has simplified your operations by integrating well with other systems. Please don't hesitate to call or email with any questions or ideas for additional functionality. Our customers help shape our product roadmap.

I hate there credit card processing, and they will not respond on this issue.

Beware of Credit card processing 

Thank you for sharing your feedback. We value our partnership with you and are committed to ensuring you have a positive service experience. Our Client Success team will be reaching out to walk you through the process options and address your concerns. We’re here to help and look forward to resolving this for you!

The overall experience is by far one the best we've had running a business. Comparing it to other Marina Management and Storage systems, with the ability to integrate makes it a leader in the Marina industry.

Advanced software for Modern Times

So glad to hear that Molo has had such a positive impact on your business. We're here to help, so please don't hesitate to email or call any time.

There are still some learning curves after being with our previous software for so many years but there are more features being added regularly and overall, it has simplified our operations, and we are very pleased with it.

Molo, a few months in.

So glad to hear that Molo has helped simplify your operations. Please don't hesitate to call or email with any questions. We're happy to help.

Overall, Molo is an incredible platform to help streamline operations from the inventory management module to numerous operational reporting on storage. Additionally, the customer profile, specifically the financial records, are extremely easy to follow and understand. With customer features like payments online and viewing detailed statements, this platform is a wonderful way to manage marinas.

Molo makes life easy!

We’re really glad to hear that you've been happy with Molo and that the features have been helpful for you. We’d love to get your feedback on how we could improve communicating all of the options so marina operators get the full benefits of the software from the start.
Feel free to give us a call or shoot us an email at support@getmolo.com. We're here to help however we can!

Molo is very user friendly and simple to use! Our customers also love how simple Molo makes it for them to pay online. In addition to being the best tool to operate marinas, the team at Molo is phenomenal to work with!

User-Friendly, Best in Class Marina Software

Thank you for the review; we're happy to hear how well Molo has worked for your marina operations. We are always looking for ways to improve the software. Please don't hesitate to call or email. We're here to help.

Wonderful! Myself and team have really enjoyed working with the molo team.

 [sensitive content hidden] is the best Customer Success Manager!

Overall very satisfied with Molo as a product. They have continued to add value to our business with their evolving product.

Always evolving Molo

Thank you for the nice review. So glad to hear that Molo continues to add value, evolve, and grow along with your business. Feedback from our customers is what helps guide our roadmap. Please email or call anytime. We're here to help.

Our overall experience with MOLO has been very good. [sensitive content hidden] was very friendly and patient in our training sessions. Great experience overall.

Good experience thus far

Thank you so much for sharing your feedback! We understand how important timely payments are. Here’s a quick overview of our current process: once a payment is received, we send batches to our payment processor the next day. While we do our best to send the payout immediately, the funds may take anywhere from 4-24 hours to become available, depending on the payout time. After that, you can generally expect a 1-2 business day turnaround for the funds to reach your bank account. Please also keep in mind that holidays can impact timelines. For example, if a payment is made on a Wednesday evening before a long weekend, with a Monday holiday, it may not be available until the following Tuesday. We completely understand that waiting can be frustrating, and we're always working to improve the process and speed it up where we can. As we make updates, we’ll be sure to keep everyone informed. If you have any further questions or concerns, please don’t hesitate to reach out - we're here to help!

I have had overall a great experience using Molo. Molo has been reliable with keeping up with any updates we have requested for better day to day accounting and record keeping. The customer support staff has always been very friendly and extremely helpful with helping troubleshoot any internal issues we might face. When I send in ticket for help it is responded to in a very timely manner.

Review of Molo

We’re really glad to hear that you've been happy with Molo and that the features have been helpful for you. We’d love to assist you with the reservation process and show you how to streamline things – we can walk you through ways to speed up the set up process, cut down on steps, and save you valuable admin time.
Feel free to give us a call or shoot us an email at support@getmolo.com. We're here to help however we can!

We have received the best support while switching to Molo. I love the amount of information we can store for our customers. Implementing the changes took a lot longer than expected. I am sure this is in part because we were using Quickbooks Desktop while Molo only integrates with Quickbooks Online. While I am disappointed in the app, I am very happy with the program as a whole and the service I have received from Molo.

Satisfied Customer

Thank you for your review. Really glad to hear how Molo is helping your business. For the items you mentioned regarding the app, we'd love to speak with you more about them to see how those may fit on our product roadmap. Please feel free to give us a call or email support@getmolo.com so we can have you talk to the Molo product owner.

This software has been a game changer! Before, our billing process was complicated and clunky because regular accounting software and work order management systems are not set up to manage vessels. We also love the time tracking features in the mobile app. This has greatly increased our billable hours and ensures that payroll every week is a breeze. I honestly can't imagine doing business without it now!

Can't Imagine Doing Business Without Molo

So glad to hear that the features and functionality are helping you find more operational efficiency. We're always here to help if you need anything, so don't hesitate to call or email support@getmolo.com.

Molo has been an amazing addition to this business and has made our lives much easier in many different ways. Customers feel better about their invoices, we are able to keep better track of all the work completed and it is always good to save paper!

Thank you for the review and happy to hear that Molo is working well for you. Enhancements to the invoice functionality are on the timeline so please keep a look out for the weekly release notes between Q2/Q3 2025 where we anticipate this will be launched. Please don't hesitate to call or email us at support@getmolo.com

[sensitive content hidden] did a great job and was very clear and thorough.

So glad you're having such a good experience with Molo. Please feel free to contact us at support@getmolo.com if you ever need anything. We're always here to help.

My experience with Molo has been positive from the start. My assigned trainer was [sensitive content hidden] and she did a great job scheduling and introducing me into the material. She was also prompt on returning calls or answering any questions I had about the program. The overall program is simple to use and provides clear visuals

Go to Molo

Thank you so much for the positive review. Glad to hear that your onboarding went so well, and that Molo has really helped your operation. Please do not hesitate to call or email us if you need anything. We're here to help!

I currently use 2 different POS programs in my job. Clover & Molo. Our Clover rep is awful, I legit cant stand him, doesn't help us at all when we call. Doesn't respond back to my calls. I get reviews from clover to review our reps, I give him 1/5 stars every time.     In comparison to Molo & [sensitive content hidden], completely different interactions, I know I can count on [sensitive content hidden] helping me out no matter how big the situation is. 

Captains Wharf Marina review

So glad you're had such a good experience with Molo. Please feel free to contact us at support@getmolo.com (or call) if you ever need anything. We're always here to help.

when I arrived to manage this porperty, the software that was used was meant for the managing accommodations (as we also rent rooms at our resort). Molo has eased the process of looking for availability of slips, accessing slip size information, making reservations as well as moving vessels.  The overview map is a great visual as well the current dockage report very helpful when ensuring all guests are where they should be. As well the managing of guest insurance is now possible to ensure all guests are up to date with providing this information,

Over all great product.

molo review

My overall experience with Molo has been very good and am very pleased with the product [sensitive content hidden]
(IT) has been really patient with me during the build and execution  where he always returns my emails and books me for Molo Q&A's Zooms when necessary 

Molo Product Review 

I am content, though the issues around Molo not existing to support operations is an ongoing concern. This means when there is an operational need to move a boat for an evening due to any number of concerns, the system can not support this.

Molo review

Very pleased with the overall experience.  It is going to be a great product for us.

Happy we went with MOLO

So glad to hear about your experience with Molo and our team. We are here to help however we can, so please don't hesitate to reach out.

Overal experience was a slow implementation.  Contacting customer service is not easy by phone so most things are sent via email and take time to resolve. We ran into many bugs that Molo has slowly addressed since we went live but it has been a long process.  You need to be prepeared to figure things out on your own to get this up and running.

Molo review 

Pier 1000 Molo review

The customer service is terrible. They never respond in a timely fashion, and when they do They ask us if we googled it or watched a video on how to do it. As if they’re put out to help us resolve the problem I’ve reached out to management about our concerns and issues and I’ve got no response. Several of the services we are supposed to have they say aren’t complete yet or they’re still working on it and aren’t actually available.

Molo Reviews (2025)

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