Molo Reviews

Molo is relatively easy to use, especially when training teammates who aren't necessarily computer saavy. The controls are intuitive and the visual layout makes navigating easy.

There are still a few bugs, but nearly all of them have workarounds. The molo team is constantly pushing out updates which continually improves the product.

Molo is very easy to implement and is very easy to use. Given how easy it is, it is also surprising how well integrated everything is as well. We started using it virtually right away and it made a significant impact on our business, including have more information available in amore timely manner and with much less effort.

There is a lot of integration so it is important to understand how that all works since doing one thing impacts many areas. It is essential to understand that fully.

The appeal of an integrated system to manage slipholder, dry storage and our service business and to connect with our general ledger system was a very attractive proposition. The marina tenant management approach is good, and the upcoming technician app seems to have some promise. The sales rep and the founder were very knowledgeable.

We thought we might justify the high cost (about $10k per year for our business) through improved workflow, reduced data entry, and integration of our general ledger (Quickbooks). We found that to get the best functionality we would need to convert to Xero, which we were willing to do. We spent significant time evaluating and assessing, but lost confidence very early in the implementation process. Once we were handed over to the product specialist, she offered more obstacles than solutions and seemed to have limited business experience. In spite of a conversation and follow up email with the founder, MOLO is still charging us for the system though we cannot access or use.

We regret not being able to meet the expectations for your business. Our dedicated Account Management team works hard with each Molo business with live training, data conversion assistance, and workflow support to ensure users can extract the most value from Molo. Converting to Xero is not mandatory or required to extract full general ledger accounting from Molo as evidenced by customers using more than five different accounting platforms across the country. Molo supports a multitude of workflows and has more flexibility than most systems on the market. Your subscription and payments were cancelled as per our agreement and as discussed.

This saves me so much time managing contracts and payments! I love that once I send out a contract, I can sit back and wait and the payments and contract agreements to come in - everything is automatically recorded! Also, the feature that shows you when emails are delivered/read/clicked has helped me countless times with late payment issues. The space view is also very helpful in managing which boats are in which spaces.

I feel like they are still building up their reports - they have made improvements and I'm excited to see what they have in store. There are also a few features that aren't super user friendly - you need to create new contracts individually by hand, switching owners of boats is tricky if you have associated contracts, etc.

Simple to use Powerful Amazing support Great pricing and competitive credit card rates Online payments and one-click emailing

No cons were added to this review

It is easy and intuitive to use. The support team is great. They respond immediately to any questions or suggestions and took time to make sure we knew how to use it. It is highly customizable, meaning that we could use or not use any of the features based on what was needed for our business, so we weren't locked in to paying for features we didn't need. And if there isn't a feature we need available, the founders are always willing to see if it makes sense to add it. Looking forward to seeing how positively this has impacted our business a year from now. Fast setup, affordable pricing, responsive team = a win!

Have not encountered any major cons yet.

How fast and easy to use. It use to take 3 weeks for us to send out leases and now 3 days. Estimates and Work Orders are quick , detailed and simple. Molo has been a great addition to our team and looking forward to use for years to come.

Have been using Molo for a short time and have found no major issues. When i do have an issue Molo's team is quick to fix any problem or change the software to fit your marina.

Ease of use and the that always listen to my ideas for additions and improvements.

Needing to re-boot is annoying but not a big deal.

Thank you Jennifer for your review. We're always eager to hear feedback from managers and owners so we can continue to improve Molo!

The support team is always available. I am a dinosaur that uses computers, typing with one hand. The Molo team has made billing a breeze. No more checks and no more mail.

It takes some effort to get the system in place but well worth it!

Its really streamlined our business, accounting and customer service. The functionality and ease of use for us and our customers is amazing!

Getting it set up and having our customers adjust to the new system.