mPACS Features

mPACS

Insurance management for agencies & insurance brokers

4.4/5 (20 reviews)

Competitor Feature Comparison

API
Accounting
Accounting Integration
Activity Dashboard
Audit Management
Broker / Agent Portal
Calendar Management
Cancellation Tracking
Claims Management
Claims Tracking
Commercial Lines
Commission Management
Comparative Insurance Rating
Configurable Workflow
Customer Accounts
Customer History
Customer Portal
Customizable Fields
Document Imaging
Document Management
Document Templates
Email Invitations & Reminders
Estimating
For Casualty Insurance
For Health / Medical Insurance
For Homeowners Insurance
For Medical Malpractice
For Personal Insurance
For Professional Liability
Forms Management
Image Library
Insurance Policy Management
Insurance Rating
MGA Administration
Multi-Channel Marketing
Multi-State
Multiple Line Rating
Policy Generation
Policy Issuance
Policy Processing
Quotes/Estimates
Rating Engine
Reinstatement Tracking
Reminders
Renewal Management
Reporting & Statistics
Rules-Based Workflow
SMS Marketing Managment
Self Service Portal
Single Data Entry
Social Promotion
Third Party Integrations
Underwriting Management
Workflow Management
Learn moreCompare App
API
Accounting
Accounting Integration
Activity Dashboard
Audit Management
Broker / Agent Portal
Calendar Management
Cancellation Tracking
Claims Management
Claims Tracking
Commercial Lines
Commission Management
Comparative Insurance Rating
Configurable Workflow
Customer Accounts
Customer History
Customer Portal
Customizable Fields
Document Imaging
Document Management
Document Templates
Email Invitations & Reminders
Estimating
For Casualty Insurance
For Health / Medical Insurance
For Homeowners Insurance
For Medical Malpractice
For Personal Insurance
For Professional Liability
Forms Management
Image Library
Insurance Policy Management
Insurance Rating
MGA Administration
Multi-Channel Marketing
Multi-State
Multiple Line Rating
Policy Generation
Policy Issuance
Policy Processing
Quotes/Estimates
Rating Engine
Reinstatement Tracking
Reminders
Renewal Management
Reporting & Statistics
Rules-Based Workflow
SMS Marketing Managment
Self Service Portal
Single Data Entry
Social Promotion
Third Party Integrations
Underwriting Management
Workflow Management
Visit WebsiteCompare App
API
Accounting
Accounting Integration
Activity Dashboard
Audit Management
Broker / Agent Portal
Calendar Management
Cancellation Tracking
Claims Management
Claims Tracking
Commercial Lines
Commission Management
Comparative Insurance Rating
Configurable Workflow
Customer Accounts
Customer History
Customer Portal
Customizable Fields
Document Imaging
Document Management
Document Templates
Email Invitations & Reminders
Estimating
For Casualty Insurance
For Health / Medical Insurance
For Homeowners Insurance
For Medical Malpractice
For Personal Insurance
For Professional Liability
Forms Management
Image Library
Insurance Policy Management
Insurance Rating
MGA Administration
Multi-Channel Marketing
Multi-State
Multiple Line Rating
Policy Generation
Policy Issuance
Policy Processing
Quotes/Estimates
Rating Engine
Reinstatement Tracking
Reminders
Renewal Management
Reporting & Statistics
Rules-Based Workflow
SMS Marketing Managment
Self Service Portal
Single Data Entry
Social Promotion
Third Party Integrations
Underwriting Management
Workflow Management
Visit WebsiteCompare App

mPACS Feature Reviews

16 reviewers had the following to say about mPACS's features:

Jonathan B.

mPACS review

2019-04-12

Using this software has streamlined all of our business processes into one place and allows us to readily access all of our business critical information from anywhere.

Pros

There is a huge array of functionality within the system, from simple quotes, to advanced reporting.

Cons

There isn't really anything we don't like about the system!!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Adam T.

Mpacs Review

2019-02-15

Perfect for our use and has all the features an insurance brokerage requires for clear customised policy documentation

Pros

Generates reports, documents (both email and for posting) at simple press of a button.

Cons

Error/input messages are not clear as to meaning or what is wrong. Small user screen not always the best for viewing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Paul M.

mPACS As A User-Friendly Workplace Tool

2019-03-08

Any hard working days have never been impeded upon by the lack of a reliable office software. mPACS has allowed me to provide the best service possible to my clients and I cannot speak highly enough of the dashboard which call to call allows me to filter through thousands of clients to find the correct one - in a matter of seconds.

Pros

It is a simple, robust and effective system for the processing and management of client based businesses where extensive information must be stored and constantly updated in fast paced, high pressure environments.

Cons

In relation to any adverse qualities of mPACS these are genuinely negligible. The system allows me to do my job effectively day to day and it's reliable nature is something that allows be to perform at my best when i have to, every time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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Danielle B.

Really effective in helping me manage my clients

2019-03-06

It helps me manage my workload and clients really effectively and I'm never stressing that I've forgotten about a client anymore.

Pros

When a client calls in I can also find their quote on the dashboard without them having to look up the risk number or property postcode which saves time.

Cons

It would be nice to be able to search by certain dates rather than just set date ranges from time to time but this isn't something that I need regularly.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Ryan W.

Mpacs Review

2019-03-14

Overall the experience has been positive, I've used various insurance platforms in the past and i found it easy to learn.

Pros

I find it very easy to navigate around the system and did not take long to learn.

Cons

It would be useful to have system web based so we can access it outside the office.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
ashling g.

User Friendly software

2019-02-21

We use mpacs every day at work and record all our quotes with this system, it been a great help and easy process.

Pros

mPACS is a great software to use at work, its very user friendly and doesn't take long to learn. There is many different things you can do on mpacs and the software is regularly getting updated with great changes.

Cons

The only con about mpacs would be the lack of back up system if your internet goes down there is a risk of losing work that hasn't been previously saved

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Sum Sze T.

Relief. mPACS will help us be more efficient and turn over so much more business - thank you Mandon!

2017-11-22

Pros

We like that the system allows a great degree of control and allows us to configure our own settings as and when they change.

Cons

There are sometimes some minor usability hitches, for example some of the default field and button labels can be unintuitively titled, the user journey could be smoother when navigating some specific tasks. However I would say that Mandon are always very quick to help us resolve these issues as soon as we bring it to their attention.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Ruben A.

ICW - Ruben

2019-02-21

MPACS, personally is a brilliant tool which allows for easy day to day updating of data. MPACS is easy for newcomers and also for experienced staff to get familiar and use it efficiently.

Pros

This software is incredibly easy to pick up and learn to use.

Cons

the software could do with more feature - more customization and even allowing the user to potentially chance colour schemes, allow for the possibility of altering the size of the boxes and the text within the program would allow for MPACS to be tailored more to each individual.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Philip M.

Some Improvements Needed

2019-03-08

Overall not bad. Frustrating though sometimes for the reasons pointed out in the cons section.

Pros

I think it has a good UI and comes with frequent updates.

Cons

Cloning floors is not always easy either, as even if you take a clone of the floor, you still have to go in immediately and change everything (i.e. if all the details are the same except for the floor, you still have to individually go into every entry and change the floor level).

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
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David L.

Superb Customer Support and a good piece of software

2016-10-10

The modern interface was an added bonus.

Pros

The ease of use, and the customer support offered by the Mandon team

Cons

As with any change in software there are going to be learning curves, but with the help of the customer support team, these were addressed quickly and effectively

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Alisha M.

MPacs Review

2019-03-14

Positive. I do enjoy using Mpacs. It's a good system just wish it ran a bit faster.

Pros

It's easy to navigate. relatively intuitive.

Cons

If the internet fails, Mpacs crashes and there's no autosave feature, meaning any work is lost.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Stephen K.

10 Yrs +

2016-02-16

Easy to use and user friendly software system which covers our needs

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Vanessa M.

Review

2019-03-11

Pros

It's simple and organized and easy to use.

Cons

Sometimes after some updated on the system mpacs gets really slow.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Michael M.

Excellent software, user friendly system.

2019-03-08

Excellent system, very few issues! All positive

Pros

Clear and easy to use, not to technical.

Cons

Nothing, no complaints!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Stephen K.

MPACS

2019-03-13

having used the system for over 10 years it has grown with our business with no effort

Pros

Easy To use Good functionablity East to add on new features

Cons

Woukd like to be able to use it on a ipad so we cna use it offlice and at trade shows rather than using a lap top

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
TIna M.

ICW Mpacs

2019-03-14

Allows me to enter requests and manage my work easily.

Pros

It is very easy to navigate around the system and different tabs.

Cons

The time it takes for the system to save a diary note.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more