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MyCase Reviews
Rating criteria
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.27/10
Pros and cons
I like the ability to easily communicate with staff and clients about their legal issues. The automation is very good and allows tasks to be done in half the time without automation.
I have made a couple suggestions to improve the software and both changes have been made. Their customer support is outstanding.
Our firm uses this for EVERYTHING. I am very pleased with MyCase and will continue to recommend it to other firms.
The function to submit a question does not result in any feedback at all. The program is now getting glitchy and the newest update is just terrible looking and terrible functionally.
So, I always try to take the "oops, MyCase is no longer available" as a sign that I should stop working.
I am worried that quality will decline after the recent buyout.