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Neigbrs vs PayHOA Comparison

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Overview

Neigbrs is a homeowner association (HOA) & condo management system offering community websites & mobile apps, amenity reservations,...

PayHOA is a cloud-based homeowner association (HOA) management software which allows users to collect dues, track expenses,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

25

/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

40

/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.0

5

4

3

2

1

6

3

1

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
83%
would recommend this app

5

4

3

2

1

58

63

8

3

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

Pros

Our overall experience has been extremely positive. Their customer service is outstanding and responsiveness to requests prompt.
We have loved using the Neigbrs app and online portal for our communities. Their support has been responsive and comprehensive and we look forward to working with them for all future communities.
What I like the most about this software is the ease in which we can communicate with residents. Our association uses often the community notices and posts.

Pros

I have experienced amazing customer that has never been matched and the website is easy to work with. I have seen the new website and it looks like it'll be more efficient and easy to use.
It has and will continue to greatly improve communication and ease accounting tasks. The technical support when I have run into some bugs has been as I expect, outstanding.
For the most part, your customer service was exceptional. Every call was informative and the operators did a fine job assisting me to the best of their abilities.

Cons

This becomes a problem if the association doesn't have email addresses for each owner then it becomes a manual effort to update this information or we need to wait for owners to register.
We will not be able to pre-load the system with the names, addresses, etc. of the owners and let them enter their email and info we may be missing.
Sometimes getting locked out site and if you are not tech savvy it can be difficult to use.

Cons

Only con comes from some of the display for late fee, as it is sometimes confusing, and for the deadlines as people struggle to remember if the deadline is at midnight that day or 11:59 pm.
My biggest issue with the website is when I edit charges the system is hard to accurately change to the new total and it messes up that persons account.
Budget building and assigning charges to certain "buckets" is somewhat confusing.
  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last review23 days ago

Key features

  • Total features42
  • ACH Payment Processing
  • Access Controls/Permissions
  • Accounting
  • Activity Dashboard
  • Alerts/Notifications
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Categorization/Grouping
  • Chapter Management
  • Client Portal
  • Collections Management
  • Commercial Property Management
  • Committee Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Customizable Branding
  • Customizable Templates
  • Direct Mail Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Payments
  • Email Alerts
  • Email Management
  • Email Marketing
  • Email Tracking
  • Event Calendar
  • Event Management
  • Expense Tracking
  • Faculty/Staff Management
  • Financial Management
  • Financial Reporting
  • Forum / Discussion Board
  • Historical Reporting
  • Interaction Tracking
  • Invoice Management
  • Late Fee Calculation
  • Lease Management
  • Maintenance Management
  • Maintenance Scheduling
  • Member Accounts
  • Member Communication
  • Member Communities
  • Member Database
  • Member Directory
  • Member Portal
  • Membership Management
  • Multiple Format Support
  • Newsletter Management
  • Online Forums
  • Online Payments
  • Owner Portal
  • Payment Processing
  • Portfolio Management
  • Property Database
  • Purchasing & Receiving
  • Real Time Notifications
  • Real Time Reporting
  • Reminders
  • Rent Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Residential Properties
  • Role-Based Permissions
  • Room Booking
  • SMS Messaging
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Tagging
  • Template Management
  • Tenant Portal
  • Tenant Tracking
  • Transaction History
  • Website Management
  • Work Order Management
  • Total features57
  • ACH Payment Processing
  • Access Controls/Permissions
  • Accounting
  • Activity Dashboard
  • Alerts/Notifications
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Categorization/Grouping
  • Chapter Management
  • Client Portal
  • Collections Management
  • Commercial Property Management
  • Committee Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Customizable Branding
  • Customizable Templates
  • Direct Mail Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Payments
  • Email Alerts
  • Email Management
  • Email Marketing
  • Email Tracking
  • Event Calendar
  • Event Management
  • Expense Tracking
  • Faculty/Staff Management
  • Financial Management
  • Financial Reporting
  • Forum / Discussion Board
  • Historical Reporting
  • Interaction Tracking
  • Invoice Management
  • Late Fee Calculation
  • Lease Management
  • Maintenance Management
  • Maintenance Scheduling
  • Member Accounts
  • Member Communication
  • Member Communities
  • Member Database
  • Member Directory
  • Member Portal
  • Membership Management
  • Multiple Format Support
  • Newsletter Management
  • Online Forums
  • Online Payments
  • Owner Portal
  • Payment Processing
  • Portfolio Management
  • Property Database
  • Purchasing & Receiving
  • Real Time Notifications
  • Real Time Reporting
  • Reminders
  • Rent Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Residential Properties
  • Role-Based Permissions
  • Room Booking
  • SMS Messaging
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Tagging
  • Template Management
  • Tenant Portal
  • Tenant Tracking
  • Transaction History
  • Website Management
  • Work Order Management

Integrations

  • Total integrationsN/A
  • Authorize.net
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Stripe
  • Wordpress
  • Xero
  • Zapier
  • Total integrations7
  • Authorize.net
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Stripe
  • Wordpress
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Neigbrs vs. PayHOA

See how Neigbrs and PayHOA stack up against each other by comparing features, pricing, ratings, integrations, security & more.