This is your compare tray

Apps you want to compare will be listed here. Launch a head to head comparison at any time.

Neon CRM vs Tracker Management Systems Comparison

Add to Compare

Compare similar apps

Bitrix24 logo

Bitrix24

4.0

Hivebrite logo

Hivebrite

4.5

NetSuite logo

NetSuite

4.1

Sage Intacct logo

Sage Intacct

4.2

When I Work logo

When I Work

4.5

Adaptive Planning logo

Adaptive Planning

4.5

Good recommendations?

Overview

Category Leaders

Thousands of nonprofits use Neon's nonprofit CRM software to manage their fundraising, membership, events, and nonprofit websites.

Tracker Management Systems is a company dedicated to delivering the best towing software possible to the towing industry....

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

$

99

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

262

169

26

9

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.7

5

4

3

2

1

38

10

2

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

Pros

I think NeonCRM is a great value for the price. I've also had excellent interactions with their support team, who were very friendly and responsive.

CK

Carling K.

The software is great and we will continue to use it as we find that it is very helpful for what we are doing.

LS

Lauren S.

We moved from a large popular fundraising platform and we were excited about the abilities of Neon and how it would help us with donor stewardship.

MB

Megan B.

Pros

The support team is amazing. No matter what we need, they respond within minutes and have the perfect solution.

AR

Anonymous Reviewer

Their customer support is very good and the software is working great. The reports help us run our day to day business and some of the new upgrades are helping us be very efficient.

BM

Brad M.

Whenever we have had technical issues, support has generally been good. There are a few of their top techs that are really fantastic to work with.

SH

Steven H.

Cons

Customer service was truly horrendous and ultimately drove us off the platform. Pretty unresponsive, no documentation, and then angry and aggressive when we complained.

AR

Anonymous Reviewer

It is not only the volunteer module that we struggle with. In general we have a more limited capacity for pulling reports.

MB

Megan B.

Fundamentally we struggle daily with reporting and customer service.

MB

Megan B.

Cons

I tried to close a month and a year lost both, Scared to try again. Tried to change some short codes won't let me says invoices are out there and there are none.

JL

Jim L.

Trying to teach some of my guys to use this. With this software, that problem no longer exists.

RW

Robert W.

We haven't purchased the TomTom system and we send our calls as text messages. The format is confusing for them, and they receive multiple pages with information cut-off.

SH

Steven H.

  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last review7 months ago

Key features

  • Total features85
  • ACH Payment Processing
  • API
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Alumni Management
  • Application Management
  • Attendance Tracking
  • Billing & Invoicing
  • Built-in Accounting
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Segmentation
  • Chapter Management
  • Client Management
  • Client Portal
  • Commission Management
  • Committee Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Contribution Tracking
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Dispatch Management
  • Document Storage
  • Donation Management
  • Donation Tracking
  • Donor Discovery
  • Donor Management
  • Dues Management
  • Election Management
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Ticketing
  • File Sharing
  • Financial Management
  • Fleet Management
  • For Nonprofits
  • Forms Management
  • Fuel Management
  • Fundraising Management
  • Gift Matching Management
  • Goal Setting / Tracking
  • Grant Management
  • Invoice Management
  • Job Tracking
  • Jobs Board
  • Location Tracking
  • Lot Management
  • Maintenance Management
  • Maintenance Scheduling
  • Member Accounts
  • Member Communication
  • Member Communities
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Mobile Giving
  • Multi-Location
  • Newsletter Management
  • Online Calendar
  • Online Forms
  • Online Giving
  • Payment Processing
  • Personalization
  • Pledge Management
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Recurring Giving
  • Registration Management
  • Reminders
  • Reporting/Analytics
  • Route Optimization
  • Routing
  • Sales Tax Management
  • Small Group Management
  • Social Media Integration
  • Summary Reports
  • Task Scheduling
  • Volunteer Management
  • Web Forms
  • Website Management
  • eCommerce Management
  • Total features30
  • ACH Payment Processing
  • API
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Alumni Management
  • Application Management
  • Attendance Tracking
  • Billing & Invoicing
  • Built-in Accounting
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Segmentation
  • Chapter Management
  • Client Management
  • Client Portal
  • Commission Management
  • Committee Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Contribution Tracking
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Dispatch Management
  • Document Storage
  • Donation Management
  • Donation Tracking
  • Donor Discovery
  • Donor Management
  • Dues Management
  • Election Management
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Ticketing
  • File Sharing
  • Financial Management
  • Fleet Management
  • For Nonprofits
  • Forms Management
  • Fuel Management
  • Fundraising Management
  • Gift Matching Management
  • Goal Setting / Tracking
  • Grant Management
  • Invoice Management
  • Job Tracking
  • Jobs Board
  • Location Tracking
  • Lot Management
  • Maintenance Management
  • Maintenance Scheduling
  • Member Accounts
  • Member Communication
  • Member Communities
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Mobile Giving
  • Multi-Location
  • Newsletter Management
  • Online Calendar
  • Online Forms
  • Online Giving
  • Payment Processing
  • Personalization
  • Pledge Management
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Recurring Giving
  • Registration Management
  • Reminders
  • Reporting/Analytics
  • Route Optimization
  • Routing
  • Sales Tax Management
  • Small Group Management
  • Social Media Integration
  • Summary Reports
  • Task Scheduling
  • Volunteer Management
  • Web Forms
  • Website Management
  • eCommerce Management

Integrations

  • Total integrations21
  • Authorize.net
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Stripe
  • Wordpress
  • Xero
  • Zapier
  • Total integrations6
  • Authorize.net
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Stripe
  • Wordpress
  • Xero
  • Zapier

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Neon CRM logo

Neon CRM

Wonderful experience so far!

Reviewed 4 years ago

Scott was extremely helpful through our trial. He even extended our trial an additional 30 days to allow our entire team to get comfortable with NEON.

Pros

It seems like NEON can do everything- event registration, volunteer management, donor tracking. The systems settings home page has everything you need to customize the front facing forms and back end for system users.

Cons

The systems settings page has everything you need... but it is also a little overwhelming at first. After watching all the intro videos I have a better grasp on how to use all the features. I tend to get lost in the systems page because it takes so many clicks to get to the page I was searching for.

Vendor response

Hi Caraline, Thanks so much for your kind remarks! We pride ourselves on offering a robust system with constant improvements designed to anticipate the needs of nonprofits. We also have a diverse ecosystem of partnerships and integrations that are always available to help take AR Kids Read to the next level, which you can read more about here: https://www.neoncrm.com/neon-one-nonprofit-applications/ ...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Neon CRM logo

Neon CRM

Excellent database system that saves you time!

Reviewed 4 years ago

I'm receiving many compliments from alumni about the system. I'm receiving new donations through the online event forms that incorporate an opportunity to donate when purchasing a ticket.

Pros

Fundraising tools, multiple membership levels, membership directory with photos, event management, e-communication tools , templates, reports, volunteer and committee tracking, system emails, system letters, forms, surveys, multiple payment gateways, campaigns, integrates with QuickBooks, MailChimp, and more!

Cons

Takes a while to learn how it works to take fully advantage of all of the features. Membership Directory needs a facelift. Selecting addresses for printing labels is tricky.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Neon CRM logo

Neon CRM

Make Your Job Easier!!

Reviewed 10 months ago

So far, I have enjoyed the widgets and being able to see or not see what I am most concerned with at the time.

Pros

Neon provides the "one stop shop"! You have the back-end and the front-end operations working together. We went from using two different donor managements systems to using one to make sure that we can track all data. I also love the auto thank you's with the amount of the gift. Helps donors keep track for the year.

Cons

Neon is how can we say "plain", strictly business. There is to fancy eye catching fonts or highlighted buttons. Sometimes you can get lost and have to go to read up on some support documents in order to find what you are looking for.

Vendor response

Hi Princess! Thank you for your honest and thoughtful review. We take your feedback very seriously. We are bringing your feedback about in-product "highlighted buttons" and "eye-catching fonts" to our team.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Neon CRM logo

Neon CRM

A Database System Designed with Nonprofits in mind

Reviewed 8 years ago
Pros

NeonCRM put organizations' needs first when designing and updating their excellent database system. The platform is as easy to use as an Excel spreadsheet, but with much more functionality. From membership levels and automatic renewal options to online shopping, event management, and even volunteer tracking, this software system meets and exceeds the needs of fundraising and membership departments. Its robust offerings make it useful to support the functions of communications teams and more. The platform integrates seamlessly with MailChimp and Quickbooks, so accountants and email marketing teams will love the streamlined data sharing and tracking.

Cons

The system is so efficient, you'll have more time to increase productivity on other tasks. Not that this is a total negative.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Neon CRM logo

Neon CRM

Z2 System's NeonCRM - "Yes, it's right for you and your organization."

Reviewed 8 years ago

Almost 4 years ago, when I considered which contact/donor relations management software platforms I was going to use for the ministry, here are a few of the things I was looking for: 1. Expandability (Will the system grow with us as we need it to without paying for what we don't need?) 2. e-Commerce - Are the e-commerce functions user friendly? Are they secure? Does it have integrated merchant service...

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Neon CRM logo

Neon CRM

Have used NeonCRM for about 5 months

Reviewed 6 years ago

The entire experience from the beginning with Neon staff (from the Sales Rep to the Account Managers, Consultants, and Tech support) has been great, they are very helpful and knowledgeable. I felt that they weren't just trying to peddle their software! Neon tracks so much data and the all-in-one has so many modules for you to utilize. They also integrate other 3rd party software such as: Quickbooks,...

Pros

No pros were added to this review

Cons

No cons were added to this review