Novi AMS vs Club OS

Daxko Operations

StarChapter

Brilliant Directories

Complete operations software for member-based nonprofits - integrating programs, billing, and check-ins in one secure system.

StarChapter is an association management software for local chapters, combining membership management, website content, event registration and email marketing

Brilliant Directories is a cloud-based directory software for creating directory websites, with built-in themes, member management, payment processing, and more

Communications Director and Database Manager

I've been trying to think of something and I just can't really come up with anything.

Office Administrator

The customer support is TOP NOTCH - they always get back to you quickly and make sure to resolve and questions / issues you may be having.

Executive Director

Their web site template makes our site look very professional, and their customer support is amazing--it is not unusual for the company's [SENSITIVE CONTENT HIDDEN] to answer my support question--to me, a mark of a company that cares.

Novi AMS is a cloud-based association management solution designed to help associations manage members, dues, events, accounting, & more. The only AMS approved by Intuit for the QuickBooks App Store, our 2-way, 24/7 sync saves 10 to 40 hours per week in admin time.

Access Controls/Permissions

Accounting Integration

Activity Dashboard

Activity Tracking

Alerts/Notifications

Application Management

Attendance Tracking

Attendee Management

Calendar Management

Committee Management

Communication Management

Conferences/Conventions

Contact Database

Contact Management

Content Management

Credit Card Processing

Customizable Branding

Customizable Forms

Customizable Reports

Customizable Templates

Data Import/Export

Document Storage

Dues Management

Electronic Payments

Email Marketing

Email Reminders

Enrollments/Onboarding

Event Calendar

Event Management

Event Scheduling

Event Ticketing

Invoice Management

Member Accounts

Member Communication

Member Database

Member Directory

Member Portal

Membership Management

Membership Renewals

Membership Signup

Member Types

Mobile Access

Newsletter Management

Payment Processing

Personalization

Real-Time Data

Recurring/Subscription Billing

Registration Management

Reminders

Reporting/Analytics

Reporting & Statistics

Search/Filter

Self Service Portal

Sponsorship Management

Third-Party Integrations

Ticketing

Volunteer Management

Website Integration

Website Management

The Novi AMS integrations most frequently cited by reviewers are: QuickBooks Online (an accounting product rated 4.9 out of 5 for its integration with Novi AMS), Constant Contact (an email marketing product, 4.9), and Mailchimp (an email marketing product, 4.6).

Integrations

By industry, Novi AMS reviewers are most commonly professionals in non-profit organization management (52%). The most frequent use case for Novi AMS cited by reviewers is association management (82% of reviewers).

Novi AMS

Web-based

MemberClicks

GrowthZone

WildApricot

YourMembership

MemberLeap

iMIS

Neon CRM

Hivebrite

Core (if annual revenue is $400K or less)

Prime (if annual revenue is $400K to $1M)

Premier (if annual revenue is $1M - $2M)

Elite (if annual revenue is $2M to $4M)

Advanced (if annual revenue is $4M to $6M)

Enterprise (if annual revenue is $6M+)

Special Projects

Where Novi AMS truly stands out as a company is that they genuinely WANT to improve their product and themselves - they listen to their customers, they think about what they can do to make their product what we need, and they are still at a size where they can and do try to treat every customer as an individual, rather than as a number being added to their bottom line. And to be clear, treating every customer as an individual and asking that all your employees try to keep that in mind is a decision - it is not something that automatically happens with small companies or something that you can state once as the mission of your company and just expect everyone to follow - this is something that someone somewhere in the company made an active decision about and then did their best to model the behavior they wanted.

Member Engagement

They are constantly providing trainings, listening to their customers, responsive to requests, and making improvements that meet our needs.

Client Services Administrator

Unfortunately, it is a bit pricey compared to other AMS systems, but the value that NOVI adds makes it worth it.

Director of Membership and Community

That we didn't find it sooner. Once we started hearing about it from other users through so many random connections, it was clear we had to do a demo which was all it took to win us over.

Member Engagement Manager

Makes my job so much easier and our website easy for our members to use!

It's an associate management software that is designed by individuals who actually worked within association management.  

Director of Grants and Quality Data

They're constantly evolving to fit the needs of their users.

Accounting Database Manager

Membership Experience and Education Director

The Novi team cares greatly about their client associations.

They are always thinking about offering more value to associations.

Education and Communications Coordinator

The novi guest profile features do not reset/include information once connected to an account.

From the top to the bottom, the NOVI Team cares about us, the customer.

Novi is also the most user friendly AMS I have personally worked with in the past 20+ years.

Advocacy Membership Coordinator

You can barely use the backend from a mobile device but there's not much of a reason to do so anyway.

The emails sent to our members from the Novi software do not go through a lot of times.

LIS Analyst

Novi allowed us to integrate everything together in one system that as a volunteer organization will be easier to maintain going forward and easier to train others, as members come in or move on.

This results in me having to send email links myself which is time consuming.

Director of Events

The system allows us to streamline many of our processes!  

Operations and Events Manager

Also, there is a steep learning curve with the Quickbooks integration, which I am still learning six months in.

I struggle with the member renewal process, which seems much more complicated than it needs to be.

Director of Member Services

I learn a new functionality in Novi or a new integration with great support from them.

Member Services and Communications Manager

NOVI gives you access to help articles and an exchange where other NOVI customers can share their tips and tricks.  

It checks most all of the boxes and we are very pleased with our decision and investment.

Association Executive

It's been a learning curve figuring out how to make website changes but I'm getting there.

Manager, Advertising & Sales

Novi is intuitive, easy to use, they are constantly updating and implementing new features, customer service is outstanding!

I love the integration with quickbooks online.

The Novi Exchange is an added benefit of being able to connect with other organizations on the platform and bounce around ideas.

The ability to have multi-tiered, multi-priced costs for our events is huge.

Accounting

The lack of customization options available on the Novi AMS was the least liked feature. While the system was easy to use and had many useful features, it lacked the customization options that some of its competitors did.

Nothing really - all items I've had trouble with have been resolved or explained better so that I could use it correctly.

VP of Finance & Administration

The way it integrates with QuickBooks and ease of tracking payments and memberships.  

The staff members in the Help Center are so very important to me since I am a one-person office and have no other staff members to assist when I have questions.  

Communications Coordinator

I think the fact that NOVI is on stand-by to answer questions, lead us to solutions, and help us navigate the powerful tool is one of the greatest aspects of NOVI.

Director of Operations

Analytics,  Website Integration,  API's,  Dues Management, Content Management, ecommerce, epyaments, forms, Personalization,

Association Executive Director

Being web based I can now work from anywhere and give better customer service.   Plus hosting events with registration, invoices and having communication thru the events has been a huge benefit in our attendance.  

Marketing & Membership Manager

We switched over to NOVI after a long process of hearing pitches from various AMS platforms and doing tons of research.

i am annoyed that i have to get a text every time I log into the database, and no one seems to have fix.  

Head of Systems and Technology

SENSITIVE CONTENT] and his team were exceptionally open, transparent, patient, and diligent when answering our questions, providing us with demos, and ensuring that we had an accurate grasp of Novi's capabilities during our AMS selection process.  

Bookkeeper

Assistant Membership Manager

I also wish there was a simpler way to track touchpoints across accounts.

President & CEO

The smart, simple functionality, the Quickbooks integration, the great customer service

This is a well designed and implemented product.

Administration Coordinator

I wish that when editing the website changes would automatically save.

Membership Engagement Coordinator

Easy to link to other platforms we use such as Mail Chimp, Quickbooks and Constant Contact.  

Director of Marketing and Sales

I can create new pages on our website very easily, and their help articles are easy to follow and use.

Customer Support

Training and Learning Curve

Membership Website

Member Management

Ease of Use

User Interface

Listening to Feedback

Email Automation

Mid-size Business

Small Business

Large Enterprises

Freelancers

Vagaro

Vagaro is all-in-one software for beauty, wellness, and fitness professionals. Manage appointments, accept payments, run marketing campaigns, and grow your business all from one easy-to-use platform designed to help you save time and boost revenue.

WellnessLiving

WellnessLiving is an all-in-one online booking, resource scheduling, lead generation, and reporting solution for health and wellness focused businesses. Designed for wellness establishments including yoga studios, spas, salons, personal training, fitness gyms, pilates studios, and dance clubs, WellnessLiving provides the tools users need to manage day-to-day business tasks, employees, memberships, sales, marketing, and more.

ZENOTI

ZENOTI is an all-in-one, enterprise software that helps salons, spas and medspas to manage and grow their business. The solution disappears into the background while supporting every aspect of your business, so you can focus on what you love - giving your customers a great experience.

Club OS is a sales engagement and marketing automation platform designed to help gyms and studios of all sizes manage lead acquisition, follow-ups, class scheduling, and client communications, among other processes. Supervisors can monitor employees' availability and set up personal training sessions or appointment dates.


Novi AMS vs Club OS Comparison (2026)

Novi AMS

Club OS

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives