Oasis Insight Reviews

I like using oasis from a marketing perspective because it allows me to customize everything to our customer base. I can have email marketing blasts go out at specific times and target a specific group that will relate to the product being advertised.

Took a while to learn but was easy with a little practice.

Ability to search using different approaches to the client information.

The drill down process to generate reports is cumbersome. Adding a barcode reader has been a challenge and we have not been able to get it to regularly operate.

Oasis provided a database that could be filled out speedily using a four tab file and that could be merged into our registration documents quickly and easily. After four hours of training I was operating proficiently.

Where most of the information was fed from right to left, there was one sneaky little box to fill in which was all by itself on the right side of the screen.

Oasis insight is great for tracking data on clients over an extended period of time. The reports that can be quickly generated have proven to be extremely valuable for our team.

I would like to see some type of check in process added to the software, that has been our only negative.

Ease of Recording weekly which clients have received assistance.

The fact that other Food Banks can change my clients' information but I can't tell if they are getting assistance elsewhere.

Ease of use for most users to understand and use.

That i have to put the barcode scanner down to use the mouse to confirm. Would be much easier if I had a barcode on the wall called confirm, that could be scanned.

The organized way in which it captures data

Slow website at times as we use the system live when we are checking in shoppers. Search sometimes does not yield results when I know the person is in the database. When entering assistance, entry is awkward. For instance, if switching Categories, the number I entered defaults back to 1 even though I had just entered 6.

The program helps to keep track of a data base that I would normally have to maintain myself.

It's slow and difficult to find customers who may have obtained services from another provider on the same day. This would show the customer is "double dipping".

The software is very user friendly. It works great with the barcode scanner, and the signature pad. Our clients are able to go through the line much faster.

When our clients have to sign the Release of Information form we also have to sign it. It would be nice to have our signatures automatically show up. It would make the process a little faster. We should be able to delete duplicate clients.

It offers a lot of options and allows us to collect and record a lot of data.

It's slow. Also, I wish there were other search features, such as by address. That would be very helpful.

Assistance, reports, cases are fairly easy to use.

Sometimes the sign-in screen for the client does not work correctly. Fulfill sent us directions to fix and it worked. Sometimes you scan a client card and it jumps back to another client.

intuitive tool, easy to understand, The reporting is extensive and it gives us everything we need to know.

No problems with the software, if there was something we would report it for sure.

Being connected countywide with other agencies at the same time. Being able to generate reports easily.

Sometimes there are glitches in the systems because of connection.

Running reports are easy and more accurate. Love this time saver

Needing an internet connection when in use.

Ease of use. This program is simple to use and does not need a lot of training or experience.

Clients already in were somtimes duplicated kn tbe system.

The information that is able to be seen at any given time is good.

The basic search and advanced search is horrible. The search parameters never give you what you need. I often will not find an individual and then after I add them to a case, the software give a suggestion that it did not previously show. There is no feature to contact support for a duplicate case. I flag cases that are duplicates and they are never removed. The are many issues that I don’t have enough time to go into.

I like that fact that we have some sort of software to attempt to track the clients.

The software is not "user friendly". All food pantrys/banks have access to all clients' data and can change the data. Clients move around frequently and go to various food banks. I recently had a food bank "delete" the client number that was given by our food pantry. It took me an hour to figure out why the number in our records had been deleted. There should be an auto notification in the software...

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The search and reporting capabilities in Oasis are useful. Partial matching of names works well.

I'd like to be able to get Notes reporting for all customers whether or not they have a notes, so I can see who I've annotated. Currently you can report Notes only for customers who have notes attached, so you don't have a list who who doesn't.

The software is very simple to use for our Food Pantry Needs. Its pretty functional and the information is easily retrieved.

Sometimes there are some sluggish moments when requesting dats. But it easily remedies itself

easy to manage. all the information is easy to access to

it is a great program no complains. I would recommend it

It is easy to use even for the not-so-tech savvy. This makes it a great option for our staff that have different skill levels when it comes to using technology.

The reports are clunky and hard to parse. It often takes quite a bit of manipulation in Excel to get what we need.

How user friendly it is. It was so easy to navigate.

That we could only have five on at once at our facility.

Ease of finding information and navigating through said information

not able to remove someone who is no longer receiving services

I like the barcode scan feature for checking in clients. It is the fastest and easiest way to process them.

I don't have anything for this section. It does what I need it to do.

What I like the most about this software is that it’s user friendly. Everything you need is right there and accessible.

At this time there is nothing that I can think of that I don’t like about this software.