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PawLoyalty Pro Software vs GroomPro POS Comparison

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Overview

PawLoyalty helps you deliver the highest quality of pet care, streamline staff communication, improves amazing pet parent...

GroomPro POS is a point of sale system that provides a package of modern tools designed specifically for the pet grooming...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

62

5

4

3

2

1

51

5

1

1

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

4.8

6

5

4

3

2

1

5

1

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Ease of use and ability to contact support with a quick response with any issue we may have. Ability to add a lot of detail to accounts is helpful too.
They even proactively reach out to us and see how they can do better and help us get the most out of the software. We love that PawLoyalty is building so much functionality around Marketing.
It looks really good and our employees were excited to try it. We have talked to a few different people in the company and they all seem intelligent and understand how the product works.

Pros

Not enoughreviews yet

Cons

It can be time-consuming to undo mistakes that we make in our own system.
We wasted around $600 on a software we never were able to use, buyer beware.
I was skeptical when looking into switching our software solution because you hear so many stories about how it can go so wrong.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features43
  • ACH Payment Processing
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Automated Scheduling
  • Automatic Backup
  • Availability Management
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Client Management
  • Client Portal
  • Commission Management
  • Confirmation/Reminders
  • Contact Database
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Templates
  • Document Storage
  • Drag & Drop
  • Electronic Forms
  • Electronic Payments
  • Electronic Signature
  • Email Alerts
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Event Calendar
  • Forms Management
  • Inventory Management
  • Invoice Management
  • Live Chat
  • Mobile Grooming
  • Multiple User Accounts
  • Online Booking
  • Pet Birthday Tracking
  • Pet Grooming
  • Photo Management
  • Point of Sale (POS)
  • Real Time Reporting
  • Records Management
  • Recurring Appointments
  • Recurring Tasks
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputation Management
  • SMS Messaging
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Service Catalog
  • Social Media Integration
  • Staff Management
  • Task Scheduling
  • Third Party Integrations
  • Vaccine Management
  • Total features50
  • ACH Payment Processing
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Automated Scheduling
  • Automatic Backup
  • Availability Management
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Client Management
  • Client Portal
  • Commission Management
  • Confirmation/Reminders
  • Contact Database
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Templates
  • Document Storage
  • Drag & Drop
  • Electronic Forms
  • Electronic Payments
  • Electronic Signature
  • Email Alerts
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Event Calendar
  • Forms Management
  • Inventory Management
  • Invoice Management
  • Live Chat
  • Mobile Grooming
  • Multiple User Accounts
  • Online Booking
  • Pet Birthday Tracking
  • Pet Grooming
  • Photo Management
  • Point of Sale (POS)
  • Real Time Reporting
  • Records Management
  • Recurring Appointments
  • Recurring Tasks
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputation Management
  • SMS Messaging
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Service Catalog
  • Social Media Integration
  • Staff Management
  • Task Scheduling
  • Third Party Integrations
  • Vaccine Management

Integrations

  • Total integrations4
  • Authorize.Net
  • Dropbox Business
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • Shopify
  • Stripe
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Total integrations7
  • Authorize.Net
  • Dropbox Business
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • Shopify
  • Stripe
  • WooCommerce
  • WordPress
  • Xero
  • Zapier

User reviews that mention these apps

DR
AvatarImg

Dawn R.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

PawLoyalty Pro Software logo

PawLoyalty Pro Software

Finally a great POS system for our industry.

Reviewed 7 years ago

We began working with PawLoyalty a couple of weeks ago so far the transition has been a very pleasant experience. Finally, a POS system that can handle all of our businesses needs. Thank you PL for a great product!!!

Pros

No pros were added to this review

Cons

No cons were added to this review

JH
AvatarImg

John H.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

GroomPro POS logo

GroomPro POS

best investment as a groomer ever made!

Reviewed 6 years ago

Prior to using Groom Pro Pos, i did everything by hand. All my appointments, my dog cards were done by hand. It was so tedious and took alot of time out of my day! When i signed on to Groom Pro POS, my life got so much easier. Not only did it help with my customer database but they also provided me with analytics on each one of my groomers! We also signed on to there point of sale software, so we could integrate our processing with there system which aloud of to safe money. Everyday I use Groom Pro Pos i learn more and helpful tools that help me streamline by processes and expand my business! Thank you so much Groom Pro Pos!!!

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thanks, John! Glad to hear you're enjoying GroomPro POS!

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Writing and Editing, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

GroomPro POS logo

GroomPro POS

You'll wonder how you managed your business without it

Reviewed a year ago

Overall, I wouldn't be without this software! It has everything you could ever need to run your business and more. The automatic customer retaining promotions alone make it worth the price, and it's only one small aspect of it. It makes it so easy to import your existing customer information and the support is fantastic! Seriously, try it out today, you will wonder how you ever got by without it!

Pros

Where do I start? This POS system has completely changed the way I run my business! GroomPro POS has freed up so much more of my time. My daily output is significantly higher than it was before. It has helped me rank my website higher in search, bringing me a steady stream of new clients. It has apps for phones and tablets, and you can import a large existing customer base very easily.

Cons

This is a very extensive software program, my only complaint is that it can take a little time to learn everything. I highly recommend you learn every aspect to get the most out of it and skyrocket your business. It will pay for itself in no time.

CF
AvatarImg

Craig F.

Consumer Services, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

GroomPro POS logo

GroomPro POS

Initial review

Reviewed 4 years ago

First of all, AWESOME customer service and follow up. The staff is readily available and willing to work with my schedule. We got up and running fast. We have tried several other popular systems. Every other system we tried had us shaking our heads after the initial onboarding call. I felt like I needed a program specialist on site. We had one, one hour call and we are rolling. GroomProPOS is...

Pros

Strong features and capabilities with a clean, uncluttered interface. When a customer calls from a number we have in our system, we get a pop up with their information. You then just answer the phone, click on the pop-up and VOILA...you have that customers information open and ready to book! Exactly what we've been looking for.

Cons

I use a third party credit card processing system that I love. Though I can run my register from GroomProPOS, track sales and issue receipts, my processing system doesn't communicate with GroomProPOS. In fairness, this was an issue with ALL other systems we tested.