The client portal is wonderful, and I love how the accounting features are organized. Customer service is amazing.
I continue to be very impressed and happy with the software. They are constantly updating it with new useful features.
There are simple reports and a great dashboard to see how much is outstanding, to be billed, and the amount in my trust account.
Wasted hours trying to make it integrated with QuickBooks, only to have PP blame Quickbooks for PP inability to integrate. I spent at least 12 hours and gave up the integration.
Since they have grown, they have lost some of their customer service.
Technical Support and Correction of Problems - Discovered a serious problem with the partial payment of invoices that does not allow a Client to make a partial payment to an invoice.