Servie is great , efficient and willing to help and tailor to our needs. They system itself is absolutely fantastic for our pet boarding.Lisa P.Read the full review
Australian owned with super fast support, very user friendly, great functionality, and just a great well-rounded product.Casey F.Read the full review
Ian and his team have been wonderful and efficient to deal with and they are always keen for feedback.Tania B.Read the full review
Cons
MYOB integration (not in the position to switch to Xero unfortunately) and being able to create our own custom Suite Sheet.Casey F.Read the full review
I cannot say there is anything I don't like about this software.Jane C.Read the full review
Overall rating
4.8
/5
100%
positive reviews
100%
recommended this to a friend or a colleague
3 reviewers had the following to say about Pet Manager's pricing:
Yvette & LouEllen Douglas & Anderson
Industry: Hospitality
Company size: myself only
Miss U Motel Review of Pet Manager Software
Used daily for 2+ years
Reviewed 2019-08-20
Review Source: Capterra
This system has allowed us to easily manage our client data base and our daily cattery bookings etc. It has made running our small business much easier and much more professional. It is also great for tax time, just click & print and send relevant information to accountant.
This system has allowed us to easily manage our client data base and our daily cattery bookings etc. It has made running our small business much easier and much more professional. It is also great for tax time, just click & print and send relevant information to accountant.
Pros Ease of use. Fantastic customer support. Can be adapted to suit our needs. Price is reasonable too.
Cons Needs easily available tutorials for the whole program usage inc the background set ups and accounts management etc.
Response from Pet Manager
Yvette & LouEllen - Thanks for the review. We are actually integrating video tutorials throughout the site from today going forward! It will be available from the Help menu at the top.
The ease of use and the constant upgrades to improve the software for the better
Saves heaps of time and value for money.
Help centre is always available and effective.
Pros The ease of use and the constant upgrades to improve the software for the better
Saves heaps of time and value for money.
Help centre is always available and effective.
Cons There are no issues I have identified or at the very least if I have identified anything it has been sorted immediately.
The overall experience with Pet Manager has been nothing but positive. The software does everything I need it to do to run our Cattery business. There are all the features you would expect from a kennel booking system plus much more with new features being added regularly. It is easy to use and staff pick it up quickly with minimal training. Software updates are transparent and there is very little downtime if at all.
The overall experience with Pet Manager has been nothing but positive. The software does everything I need it to do to run our Cattery business. There are all the features you would expect from a kennel booking system plus much more with new features being added regularly. It is easy to use and staff pick it up quickly with minimal training. Software updates are transparent and there is very little downtime if at all.
Pros I use Pet Manager to manage the bookings and invoicing at our Cattery. The booking management software is very easy to use and Pet Manager provides a lot of additional features that allows you to tailor other important functions like costing, invoicing and communicating with customers. I particularly like the invoicing feature which calculates the cost of a booking as you are recording it even when the booking is split across various types of Cattery accommodation. This means I can email the customer their invoice or quote from within Pet Manager while they are still on the phone.
Cons I cannot say there is anything I don't like about this software. If there is anything I am unsure about or if I have a question the team at OJ Networks are easy to contact and get back to you virtually straight away.
Response from Pet Manager
Thanks Jane. We are glad you find our software easy to use. Fast email and SMS commmunications is certainly one of our key features!
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