Pet Sitter Plus Reviews

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Hi Mikell, Thank you so much for taking the time to review our software and our service. Your positive feedback is extremely valuable and very much appreciated. With kind regard Richard Richard Booty CEO Pet Sitter Plus

The care and time that my consultant, Customer Support, put into my experience with training and help was outstanding.

No updated help resources. Forced me to turn to my consultant for every question (she was great). Also, the system doesn't allow text notifications which I wish it did.

Thank you so much for taking the time to review our software. It's much appreciated and we are glad to be of service to you. Thanks again Richard Richard Booty CEO Pet Sitter Plus

When doing bulk work is great for getting done easily, has a lot features which I like but not all are user friendly

When doing individual things within portal can be annoying navigating through all the different windows and I often lose my place

Hi Mariella, Thank you for your positive comments and for your constructive feedback. I see you are relatively new Chicago Urban Pets and to the program. We usually spend a few hours with each client helping them to understand how best to use Pet Sitter Plus. If you feel that would be of benefit please do not hesitate to get in touch and we will be very happy to help. Thanks again Richard Richard Booty CEO Pet Sitter Plus

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Hi Annie, Thank you so much for taking the time to review our software and our service. Your positive feedback is extremely valuable and very much appreciated. With kind regard Richard Richard Booty CEO Pet Sitter Plus

I love the scheduling component which used to take me hours in Excel. I also love the invoicing, batch component based from accurate scheduling.

Some things are hard to find in the search feature until I keep digging and digging deeper. Some things not quite intuitive yet, like in the Admin section for changing wording etc.

Thank you so much for taking the time to review our software. We hope you continue enjoying Pet Sitter Plus for many years to come. Thanks again Richard Richard Booty CEO Pet Sitter Plus

Pet Sitter Plus is intuitive and easy to use, highly responsive and has excellent features! In addition to that, my rep has been wonderful - she's knowledgeable, helpful, and flexible with my schedule. Using this software saves me SO much time, I can't begin to explain how much more efficient my business has become since making the switch.

One of my walkers has some trouble with his iPhone - it's only a minor annoyance because when he leaves and then goes back into the app it doesn't take him immediately to where he was before, he has to navigate back to what he was writing. There are a couple other things too - I look forward to when they finish up the admin mobile app version.

Thank you Taylor very much for providing this great review of our software and for your feedback about the mobile app. I am happy to say that the feature you require is on the short term development list. Thanks again Richard Richard Booty CEO Pet Sitter Plus

On an administrative side, I really like the bulk invoicing and the ease of scheduling or cancelling walks. When I'm using it out on the field, I like the simplicity of the mobile version.

Our clients would like an app to use on their phones. Also on the invoicing there is a blue line that cannot be customized to a different colour. It doesn't match our branding, but honestly it only bothers me. No one else has ever noticed it or cared.

Hi Elisse, Thank you so much for taking the time to review our software on Capterra. Its much appreciated and we are glad to be of service to you. In response to your comment about a phone app, the client portal it a "responsive" interface so your clients should be able to use this on their phones. This in turn should be re-launched as an APP towards the end of 2017. Thanks again Richard Richard Booty CEO Pet Sitter Plus

I never have to worry about missing a scheduled assignment for me or my staff. Makes invoicing so easy.

Need a mobile app with all admin functions Option to pay through PayPal GPS tracking for clients

Thank you Nicole so much for taking the time to review our software and our service. Your positive feedback is extremely valuable and very much appreciated. Thanks again Richard Richard Booty CEO Pet Sitter Plus

It's very organized and to the point! I love that you can add photos, especially of the dogs and cats I visit!

The design of it could look better and sometimes it's very slow! The full version has a lot more access than the app which is difficult at times.

Hi Marissa, Thank you so much for taking the time to review our software. Your positive feedback is extremely valuable and very much appreciated. Look out for version 6 which will be launched towards the end of 2017, you will then be able to access all functionality from the app. Thanks again Richard Richard Booty CEO Pet Sitter Plus

Having just started in the Pet Care service industry I was not only learning about the business itself but also needed a software platform that could manage all of the company's needs for staff, clients, and management to more easily schedule, track, and coordinate the care of our most priceless possessions; pets. I love that I was able to modify certain sections in the software to fit the services we provide.

With having several clients that have a couple or more services that are priced differently, I would like to have the option to add in the clients setting more then one client type.

Thank you very much Melissa for providing this great review of our software and for your feedback about additional features. We are delighted that you are getting so many benefits from using our software Thanks again Richard Richard Booty CEO Pet Sitter Plus

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Thank you so much for this fantastic review. I remember helping you to get live (quite a few years ago now) and its great to hear that you continue to feel that we have been a great partner for you. We really appreciate this review Eleanor.Thanks again Richard Booty CEO Pet Sitter Plus

We were able to set up and start using on day one for the field and invoicing. Thank you to the customer support staff for answering all our questions and ensuring we got the most out of the program. Just love how it tracks everything from the walkers' compensation, business expenses and receipts to schedules! The reports and summaries are perfect for assisting with business growth opportunities and challenges. Don't know how we got by this long without it!!

Potential improvements would be to have the ability to add the pet's name to the invoices and to list business closed dates on the calendar.

Thank you so much for taking the time to review our software and our service. Your positive feedback is extremely valuable and very much appreciated. Thanks again Richard Richard Booty CEO Pet Sitter Plus

It's a great service especially for people who work.

could be a little easier to use for the end user

We have read your review of our software but can find no record of you either requesting a free trial of Pet Sitter Plus or find you on our list of registered subscribers. Your review states that you use our software but as we provide software for the Pet Sitting industry, and you are clearly working in an entirely different industry, we are at a loss to see how you have been able to give a true and accurate evaluation of Pet Sitter Plus. If you decide to become a pet sitter in the future we would be delighted to help you to evaluate our software. Richard Richard Booty CEO Pet Sitter Plus

All of the features. I am able to monitor my walkers while out in the field, but also mess with the schedule and invoicing all within the same sit down. I also LOVE the support and training and coaching. That is a game changer for me.

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Virginia, this is a wonderful review. Thank you for taking the time to write it and we are delighted that you are getting so many benefits from using our software. Thanks again Richard Richard Booty CEO Pet Sitter Plus

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The woman who was my contact and tutorial support was terrific. She was always available for me and extremely knowledgeable.

It was next to impossible to navigate this site. It was very advanced and offered options for a larger business that were irrelevant to mine.

Started out using PSP as a sitter/staff and found it incredibly helpful out in the field and planning my day. The phone app is terrific! Then I got to jump in with some of the administrative pieces and I love it even more. It's quite intuitive and the transparent. I don't find myself wondering what I just did. :)

I've heard a couple of clients express interest in an app for them too. Sometimes the map function is a little funny, but I don't know if that's PSP or google maps or something else.

Thank you so much for taking the time to review our software and our service. Your positive feedback is extremely valuable and very much appreciated. Thanks again Richard Richard Booty CEO Pet Sitter Plus

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Customization Features are great. You literally build the system that you want in exactly the way you want it done. We were also able to gradually move from our old to new system. We did database and scheduling first for a few weeks until we got that down and then switched invoicing.

There are a very few automated items that currently can't be customized but it's very simple to do a workaround.

Thank you Paula so much for taking the time to review our software and our service. Your positive feedback is extremely valuable and very much appreciated. We are delighted that you are enjoying using our software. Thanks again Richard Richard Booty CEO Pet Sitter Plus

This software has everything in one place that you might need for scheduling, showing upcoming schedules for contractors, the ability for contractors/employees to schedule days off and shows the commissions earned by contractors. The software is updated often, so the bugs are worked out easily and the updated software keeps the program relevant to services offered.

Personally, I had no issues with this software. For others who want to combine additional services such as grooming, it isn't possible to do that.

Ease of use

NA

Thank you Stephen for your very positive review, its much appreciated.

There attention to helping you make sure you succeed in business is all I need.

With all the tools this software has, it does take may team a long time to learn unlike other softwares we have tried in the past.

We have read your review of our software but can find no record of you either requesting a free trial of Pet Sitter Plus or find you on our list of registered subscribers. Your review states that you use our software but we are at a loss to see how you have been able to give a true and accurate evaluation of Pet Sitter Plus. If you decide to request a free trial in the future we would be delighted to help you to evaluate our software. Richard Richard Booty CEO Pet Sitter Plus

Scheduling, invoicing and receivables are excellent!

Long learning curve but it's likely the end user :-P But every time I found myself stuck, our representative was a quick call away and she assisted and provided further training.

HI Charlotte This is a wonderful review. Thank you for taking the time to write it and we are delighted that you are getting so many benefits from using our software. Thanks again Richard Richard Booty CEO Pet Sitter Plus

I love this as a sitter. I can see all of my schedule, how much is being charged and update it as needed! Wonderful

Can't say much. It may at times have some issues loading for a few seconds, but this is not big deal! Great product!

Thank you so much Keith for taking the time to review our software. Your positive feedback is very much appreciated and it continues to be a pleasure to support you. Thanks again Richard Richard Booty CEO Pet Sitter Plus

There is so much to like. Training for new people who use it. Constant updates to the software to make the experience better. Friendly technical support people, if you can't figure out what to do. Having been involved with PSP for more than 3.5 years, I can't say enough good things about this software. It really keeps this business viable.

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Thank you Renee so much for taking the time to review our software and our service. Your positive feedback is extremely valuable and very much appreciated. Thanks again Richard Richard Booty CEO Pet Sitter Plus