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PetExec vs 123Pet Software Comparison

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Overview

PetExec is a cloud-based pet care business management solution for the modern pet professional. Pet parents can access and...

123Pet Software is business management software for pet grooming salons, mobile pet groomers, boarding, kennels and pet daycare...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$105/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

416

208

27

5

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

5

4

3

2

1

69

25

9

3

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

Pros

Great customer service and very responsive. The reports are very helpful for accounting purposes, etc.
I love that it is smart phone and tablet friendly and I can access the information on the go. There are a ton of reporting capabilities.
This is great operations management software. The calendar and integrations are wonderful and I love that you can Quickly add other services from boarding screen options.

Pros

Great absolutely great this is a great way to make sure you have all the appointments and your services set up for your next pet friendly clientele.
I am very glad that I purchased the monthly subscription package to add a second terminal, and I am delighted that the support team is so helpful.
I had privilege to be served by Joanthan G. Excellent customer service. Thank you for your big help.

Cons

The system has had at least 2 shutdowns since we have been in business and has lost many boarding reservations and other data, including employee scheduling.
I searched the site to see what exactly I would get for the fees charged. I'm still not clear if they create web sites (which is what I need) or if they bundle it with services I do not need.
The web site is hard to determine exactly what services are offered until you sign up for it. Or at least that was my experience.

Cons

When I had a question I had to wait a week to talk to someone - had to book an appointment. They also charged me $300 to import my clients - insane.
Tried online booking for over year and eventually had to give up. To bad they can't update to fix problems.
The owner pays for the software. Once an appointment reminder has been sent, if you move the appointment the confirmation indicator does not reset giving you a false report of a confirmation.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features46
  • API
  • Access Controls/Permissions
  • Action Management
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assignment Management
  • Automatic Backup
  • Availability Management
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Calendar Management
  • Campaign Planning
  • Chat/Messaging
  • Client Management
  • Client Portal
  • Commission Management
  • Confirmation/Reminders
  • Credit Card Processing
  • Customer Accounts
  • Customer Management
  • Customizable Branding
  • Data Import/Export
  • Document Storage
  • Drag & Drop
  • Electronic Signature
  • Email Invitations & Reminders
  • Email Templates
  • Employee Management
  • Estimating
  • Event Calendar
  • Event Tracking
  • Facility Scheduling
  • General Ledger
  • Inventory Management
  • Maintenance Scheduling
  • Mobile Access
  • Mobile Grooming
  • Multi-Channel Marketing
  • Multi-Location
  • Online Booking
  • Payroll Management
  • Personalization
  • Pet Birthday Tracking
  • Pet Grooming
  • Photo Management
  • Point of Sale (POS)
  • Progress Reports
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Real Time Reporting
  • Receipt Management
  • Recurring Appointments
  • Recurring Tasks
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Retail Inventory Management
  • Role-Based Permissions
  • SSL Security
  • Sales Reports
  • Secure Login
  • Service Catalog
  • Social Media Integration
  • Staff Management
  • Status Tracking
  • Summary Reports
  • Total features39
  • API
  • Access Controls/Permissions
  • Action Management
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assignment Management
  • Automatic Backup
  • Availability Management
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Calendar Management
  • Campaign Planning
  • Chat/Messaging
  • Client Management
  • Client Portal
  • Commission Management
  • Confirmation/Reminders
  • Credit Card Processing
  • Customer Accounts
  • Customer Management
  • Customizable Branding
  • Data Import/Export
  • Document Storage
  • Drag & Drop
  • Electronic Signature
  • Email Invitations & Reminders
  • Email Templates
  • Employee Management
  • Estimating
  • Event Calendar
  • Event Tracking
  • Facility Scheduling
  • General Ledger
  • Inventory Management
  • Maintenance Scheduling
  • Mobile Access
  • Mobile Grooming
  • Multi-Channel Marketing
  • Multi-Location
  • Online Booking
  • Payroll Management
  • Personalization
  • Pet Birthday Tracking
  • Pet Grooming
  • Photo Management
  • Point of Sale (POS)
  • Progress Reports
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Real Time Reporting
  • Receipt Management
  • Recurring Appointments
  • Recurring Tasks
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Retail Inventory Management
  • Role-Based Permissions
  • SSL Security
  • Sales Reports
  • Secure Login
  • Service Catalog
  • Social Media Integration
  • Staff Management
  • Status Tracking
  • Summary Reports

Integrations

  • Total integrations1
  • Authorize.net
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Stripe
  • Wordpress
  • Xero
  • Zapier
  • Total integrations4
  • Authorize.net
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Stripe
  • Wordpress
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

User reviews that mention these apps

Overall Rating
  • Ease of use
  • Customer support

Share this review:

123Pet Software

Ross Lafountaine was very helpful - calm, patient, answered a lot of tough questions well, expedited

Reviewed 6 years ago

I have tried gingr, petexec and dogbizpro. Petexec people were frenetic and difficult to work with. I left them after a second training. Gingr is a start up and though they say they are offering a lot of functionality they do not have it ready. Their training is overbooked and unorganized. When I had a question I had to wait a week to talk to someone - had to book an appointment! They also charged me $300 to import my clients - insane! I don't have an overall rating yet as I haven't used the software on my programs yet. More to come but so far set up was fast and lovely!

Pros

No pros were added to this review

Cons

No cons were added to this review

PetExec vs. 123Pet Software

See how PetExec and 123Pet Software stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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