PetExec Features

PetExec

Cloud-based pet care business management system.

4.57/5 (659 reviews)

Competitor Feature Comparison

API
Access Controls/Permissions
Action Management
Activity Dashboard
Activity Management
Activity Tracking
Appointment Management
Assignment Management
Automatic Backup
Barcode / Ticket Scanning
Billing & Invoicing
Calendar Management
Chat/Messaging
Client Management
Client Portal
Credit Card Processing
Customer Accounts
Customer Management
Customizable Branding
Data Import/Export
Document Storage
Drag & Drop
Electronic Payments
Electronic Signature
Email Invitations & Reminders
Employee Management
Estimating
Event Calendar
Event Tracking
Facility Scheduling
Maintenance Scheduling
Online Booking
Pet Birthday Tracking
Pet Grooming
Photo Management
Progress Reports
Promotions Management
Purchase Order Management
Purchasing & Receiving
Receipt Management
Recurring Tasks
Reminders
Reporting & Statistics
Retail Inventory Management
Role-Based Permissions
SSL Security
Secure Login
Status Tracking
Summary Reports
Visit WebsiteCompare App
API
Access Controls/Permissions
Action Management
Activity Dashboard
Activity Management
Activity Tracking
Appointment Management
Assignment Management
Automatic Backup
Barcode / Ticket Scanning
Billing & Invoicing
Calendar Management
Chat/Messaging
Client Management
Client Portal
Credit Card Processing
Customer Accounts
Customer Management
Customizable Branding
Data Import/Export
Document Storage
Drag & Drop
Electronic Payments
Electronic Signature
Email Invitations & Reminders
Employee Management
Estimating
Event Calendar
Event Tracking
Facility Scheduling
Maintenance Scheduling
Online Booking
Pet Birthday Tracking
Pet Grooming
Photo Management
Progress Reports
Promotions Management
Purchase Order Management
Purchasing & Receiving
Receipt Management
Recurring Tasks
Reminders
Reporting & Statistics
Retail Inventory Management
Role-Based Permissions
SSL Security
Secure Login
Status Tracking
Summary Reports
Visit WebsiteCompare App
API
Access Controls/Permissions
Action Management
Activity Dashboard
Activity Management
Activity Tracking
Appointment Management
Assignment Management
Automatic Backup
Barcode / Ticket Scanning
Billing & Invoicing
Calendar Management
Chat/Messaging
Client Management
Client Portal
Credit Card Processing
Customer Accounts
Customer Management
Customizable Branding
Data Import/Export
Document Storage
Drag & Drop
Electronic Payments
Electronic Signature
Email Invitations & Reminders
Employee Management
Estimating
Event Calendar
Event Tracking
Facility Scheduling
Maintenance Scheduling
Online Booking
Pet Birthday Tracking
Pet Grooming
Photo Management
Progress Reports
Promotions Management
Purchase Order Management
Purchasing & Receiving
Receipt Management
Recurring Tasks
Reminders
Reporting & Statistics
Retail Inventory Management
Role-Based Permissions
SSL Security
Secure Login
Status Tracking
Summary Reports
Visit WebsiteCompare App

Mobile apps

iOS App


30 reviews

Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


18 reviews

PetExec Feature Reviews

25 reviewers had the following to say about PetExec's features:

April H.

Easy to use and great customer service!

2016-12-07

We also love the reporting that is available which helps us make changes to our operations since we know how we are doing.

Pros

Features, reporting, ease of use

Cons

We also perform adoptions so it would be great if it handled animal management!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering PetExec

Love the new front end design and how it feels like a web page versus a database software.

Source: Capterra
Helpful?   Yes   No
Read more
Denise M.

Great for Very Small Businesses

2021-08-11

I can easily check the system each day to see who is coming and going, which daycare dogs to expect, and now with integrated credit card processing I can easily collect payments. While one might think PetExec is suited for larger dog businesses, I HIGHLY recommend it for those of us with small establishments as well.

Pros

PetExec helps keep all my information in one place: owner information, appointments, income tracking, scheduling, reports, product information and pet records are easy to access and track.

Cons

There are a few tweaks to reporting and Dashboard usage that could be improved but nothing I would really call a "con".

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from PetExec


Hi Denise! We LOVE having you as a packmate and thank you so much for taking the time to review PetExec. We promise that we won't rest on our tails ~ We continually strive to make the system better and better for our valued packmates. We look forward to a long future with you!

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Paul S.

Functional and Flexible Software for Pet Services Industry

2019-05-22

The customer invoicing and billing allows us to charge customers correctly every time.

Pros

Easy to implement, lots of great functionality and excellent online support. Reports are easily downloaded to Excel for greater analysis.

Cons

Some of the company level settings could be better described in documentation.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from PetExec


Thank you Paul for this review! We strive to enhance the system for our packmates every day! Our reports are one of the most raved about features in PetExec so we are thrilled that you love the accuracy and flexibility of the reporting. We are so happy to have you in our pack.

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Bo F.

It should be 5 stars but...

2020-05-16

Love and hate. Fire and ice.

Pros

Boarding and daycare management is a breeze with this program.

Cons

Another issue is Pet Exec is locked into contract with First Data for the financial piece of payments and banking.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No

Response from PetExec


Hi Bo, Thank you for your helpful comments. I agree that PetExec is at its core built to manage Boarding and Daycare services. The timeclock is very basic in nature and might not be as feature reach as some of the programs that are build specifically for managing employees. As far as integrated merchant companies, we chose FCMS after much due diligence and trust. We can not support or integrate with the many hundreds of different platforms available so we picked the best one for our customers. Thank you for your review and please let me know if there is anything I can do to help. We value you very much as a client.

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Alex V.

Reliable For What It Does

2019-01-17

We demo'd three alternatives in the pet care management software niche and this by far) was the winner.

Pros

Our dog care centers at our resorts use this and it does exactly what it advertises. The UX/UI is streamlined, fast and the reporting is easy to use.

Cons

Would be nice if they added a bolt-on eCRM feature or email marketing feature to send quick, stock design emails to customers, but other than that, pretty solid.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Judy H.

Petexec revoew

2019-05-17

We have been using pet exec for 5 years and really like the product overall.

Pros

Helps us keep and track all client and pet information regarding our business in one place

Cons

locations are not linked unable to put specific dates for owner debits and credit reports no mobile app for credit card transactions setting up website interface is difficult setting up client online access is difficult

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kristi B.

Love PetExec

2016-12-16

I personally like how easy it is to email costumer, invoice, and do schedules.

Pros

It's easy to set appointments, invoice, and get reports.

Cons

I'm not a fan of the Calander. I would like to be able to see the entire day on one calander. It maybe able to do that and I just haven't figured out how to.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering PetExec

NA

Source: Capterra
Helpful?   Yes   No

Response from PetExec


Hi Kristi! Thank you so much for the review. We love working with you. You can see all the events on the company calendar. You can also pick and choose different calendars to display at once. If you don't already have the company calendar on your dashboard, you can add it in a jiffy through modify dashboard; just drag it to your dashboard! Please let us know if you have any questions : )

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Jamie B.

Pretty good software, excellent customer service

2016-12-07

Anytime we have questions or issues it is simple to get ahold of customer support to figure it out.

Pros

It allows us to view the schedule quickly and easily as well as keep track of statistics thqt show how our company is growing

Cons

Some of the paths to certain pages are drawn out and coyld be easier to access

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10

Recommendations to others considering PetExec

We would love a way to store dogs that cannot be in a group together and be prompted when they are put on the schedule together

Source: Capterra
Helpful?   Yes   No
Read more
Heather R.

A lot of great features

2019-05-14

Customer's can have their own accounts where they have a bit more control over their appointments.

Pros

Email blasts Notifications and reminders Interactive with customers Reporting features

Cons

A bit complicated Compatibility with other services Customer service

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
DeDe L.

We are so impressed with PetExec!

2016-12-16

I also like that customer can be given access to reserve their own appointments, but I have not set this feature up yet!

Pros

email blasts and report card email capability

Cons

takes a while to learn how exactly to do everything, but once you figure it out it is relatively simple

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Alex M.

You ask

2021-04-16

I wish we had more details on dashboard that shows more information about numbers expected and what is coming in an ease of looking at next day.

Pros

Reporting and ease of use.

Cons

Turn in request for things and never see anything more about them. Billing from system is very convoluted and not a easy process.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from PetExec


Hi Alex! We just love having you as a valued packmate. We do read each and every feature request and when feasable to the majority of our packmates, we update/create new features! We do have some exciting changes in store in the next several months and beyond so stay tuned!

Read more
Derek F.

Mostly good

2020-04-21

The application is good for my business, does a nice job of reporting, scheduling, and POS.

Pros

It makes a good database/Crm tool.

Cons

% based tip calculator...some customers say 15% rather than a $$$ total.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from PetExec


Hi Derek, These are all great suggestions. We of course always try to accommodate as much as possible without over-complicating the system with too many options. Please make sure and submit feature requests as we do view them when we make feature additions / enhancements. We value your ideas and input!

Read more
Lindsey B.

Pet exec review

2019-05-17

10/10 LOVE PETEXEC TEAM & STAFF!

Pros

Pet exec also has incredible customer service

Cons

I wish the report cards could be more customizable

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Erin S.

Dog training facility

2016-12-07

We would use this feature for both end of the day daycare and for our day training program but the report cards do not allow this flexibility.

Pros

Dog scheduling and billing features

Cons

How certain features don't allow mug flexibility

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Tina P.

Five Stars

2016-12-08

The best feature by far is the ability to remotely access the program.

Pros

Remote access

Cons

It times out too frequently. Don't like having to input name and password so frequently

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from PetExec


Hi Tina,

Thank you for the great review! We love working with Posche Paws too! You can adjust the timeout in company preferences > maintain company info with the dropdown for timeout. That should help!

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Julie O.

Pet Exec

2020-05-20

Overall, I like this program. Pretty easy to use for staff, very easy for clients

Pros

For the most part, very user friendly. Especially for clients, which is key!

Cons

Very tied to what is "programmed" in, would love to be able to create specific reports to track activities more precisely.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from PetExec


Hi Julie. Thanks so much for being a very valued packmate! We are happy that you and your clients love PetExec. We do take a look at all feature requests and if they are feasable, we try to incorporate them into the system. We do launch 2 updates a year for our packmates.

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John R.

Great product

2016-12-07

We just love this softwares features. The interface is intuitive and easy to use allowing us to focus on taking care of our guests.

Pros

Easy to use.

Cons

More reporting features.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Natasha K.

Overall an incredibly comprehensive piece of software

2017-12-11

Manages the day to day needs for boarding, training and daycare for our 1500 plus and growing client base effectively once you know the software.

Pros

Being able to set access levels for staff, customizing the client access, and being able to track virtually anything is incredibly valuable.

Cons

I'd really like to see a few different types of reports, or at least easier ways to create the reports we need.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Megan P.

PetExec has helped our business run smoothly!

2017-12-11

Pros

PetExec has helped streamline our processes, reports and schedule tracking.

Cons

The ability to customize more items would be helpful. Reports are very helpful, but additional reports would be useful.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Dena R.

Great product

2019-05-20

Great product and excellent customer service

Pros

Ease in training new employees, very intuitive

Cons

Can't query database to run specific stats reports

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Beth R.

PetExec

2019-05-17

Pet Exec allows me t manage the business efficiently, I can see all my clients, what I have going on each day and run reports.

Pros

How it enables me to run my business efficiently. The customer service is impeccable.

Cons

For example when a boarder stays a week or a month, it only captures the payment at the end.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Judy R.

Best Pet program

2016-12-16

Maintains our daily dog needs, great for reports forecasting.

Pros

Ease of access

Cons

some times slow in loading

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10

Recommendations to others considering PetExec

use it to it full potential

Source: Capterra
Helpful?   Yes   No
Read more
Brittany T.

Great way to keep track of your clients, reports and information all in one place.

2019-05-17

Love the online access as I can generate reports and check client info from my computer, phone or even a tablet.

Pros

The Paws on Board team designed and set up all the functions I needed as we got the business up and going.

Cons

Once the initial set-up was complete and we were using the product it seems impossible to get a response back from customer service.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Teresa B.

Accountant Review

2016-12-08

Easy to work with and reports are almost perfect.

Pros

Payroll report

Cons

Discount reporting

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Bethany P.

Up-to-date and easy to learn

2016-12-07

I appreciate the updates, the option for user feedback/feature requests, the tutorials and amazing customer service.

Pros

How easy it is to learn, the set-up, access from anywhere, p.o.s. option

Cons

Time clock, invoicing (I'd like to see what the customer sees...I'd also very much would like the option to attach notes to receipts...this has caused a huge problem with my clients not understanding what they were pre-paying for...if only I could attach a note )

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering PetExec

Read the info buttons if you're having a road block. If they don't answer your question, then an online tech will certainly be able to help you.

Source: Capterra
Helpful?   Yes   No
Read more