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Plexus
4.7
(18)

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ERP & Field Management for complex service companies.

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(1)

Plexus Features

Features Summary

Functionality

4.7

/5

18

Total features

39

3 categories

Plexus features

Accounting Integration
Alerts/Notifications
Billing & Invoicing
Bills of Material
CRM
Contact Database
Contract/License Management
Customer Database

Common features of Enterprise Resource Planning software

API
Accounting
Accounting Integration
Activity Dashboard
Bank Reconciliation
Barcode / Ticket Scanning
Billing & Invoicing
Bills of Material

Screenshots

Contenders comparison

Functionality

4.7

/5

18

Price starts from

ic-pricetag

No pricing info

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Total Features

39

Unique features

  • GPS

  • Online Time Clock

  • CRM

  • Alerts/Notifications

Functionality

4.7

/5

6.9K

Price starts from

52.99

Per month

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Total Features

42

Features in Common

0

Unique features

  • Video Editing

  • Watermarking

  • Media Library

  • Text Editing

Functionality

4.6

/5

2.6K

Price starts from

235

Per month

visit website

Total Features

51

Features in Common

5

Unique features

  • Rules-Based Workflow

  • Electrical

  • Third Party Integrations

  • Search/Filter

Common Plexus comparisons

Reviewers who mentioned features said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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I am a plexpert.

Reviewed 2 years ago

Having quotes centralized. Having the quotes be the orders and having the material usage and even pictures of the installed product all on the same order is really nice. So just having so much on one software is great. We havent even used introduced a lot of the features yet. Like we still havent started tracking payments in plexus.

Pros

I like that it is intended to be used for the whole company. Salesman, managers, installers. I like the dashboards . The to-do lists on the dashboards that you can put on peoples screens are great. I've noticed a lot LESS bugs in the last year or so. When we started it seemed like they were more common.

Cons

I still feel like there is room for improvement for the installers to use on their mobile devices. I also sometimes get frustrated on how connected everything is. Its a good thing but also a bad thing. Like sometimes you can't delete an order because there is an invoice and you cant delete the invoice because there is a ticket and you cant delete the ticket because there is a movement etc... you get the point. I understand why its connected but its still frustrating sometimes.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Plexus review for The Hayes Company - Brandy Eckert

Reviewed 2 years ago
Pros

Everything is able to be done in one program, from time and material tracking, to invoicing and payroll.

Cons

The views get changed way to much and it affects my permissions. But that may be something that the company does itself and not plexus. I don't know.

Vendor response

Thank you Brandy for your review! The reviews are set by each company. Feel free to reach out to Plexus Support if you need help with your views. Thanks again!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Plexus Review

Reviewed 2 years ago
Pros

The ability to track the information (inventory, hrs, job costs, etc)

Cons

Schedule: -The scheduling module is VERY difficult and time consuming when changes need to be made. -A geofence by zip codes would be FANTASTIC to have. Make scheduling easier and give us the ability to narrow down KCMO as NE/N/NW/E/SE. General Usage: -Complexity behind lets say - adding a "kit." If you forget to click the drop down for where a product should be attached to you have to go in, delete...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Plexus helped a lot of our systems.

Reviewed 2 years ago

It was good. The software works well for us.

Pros

Tied together front end and back end operations. From pricing to job costing to invoicing.

Cons

It requires users to be fairly tech savy.

Vendor response

Thank you Zac for your review! We are constantly working to make Plexus more user friendly. Your feedback helps with that. Thanks!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Plexus and why you need it too!

Reviewed 2 years ago

Plexus has made running our business and working with our customers such a breeze. I look forward to many successful years using Plexus, Quickbooks and growing together!

Pros

Plexus is user friendly and makes it easy to jump from one screen to the next. I am able to keep track of all of my ongoing projects, all of the companies we work with as well as which of our sales reps are working with said companies. I am also able to keep track of our sales with Intuit with the ease of which it links to Plexus.

Cons

There are very few things that I do not like about Plexus, and saying "I do not like" seems very harsh. It is more that there are small jumps to QuickBooks that I wish were a bit easier, including some deposits that cannot be drawn back once posted. Also, I think the home screen could give better notifications when something goes wrong with a bank transfer.

Vendor response

Thank you so much for your review!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Field Service Management Software

Reviewed 6 years ago

We have had a great experience with Plexus. Plexus has allowed our business to effectively manage all jobs from anywhere or any device that has internet access. All our information is stored securely on a cloud-based system. The features of the program have helped us streamline our practices and have added functionality to our in-place practices. The Plexus team has been amazing to work with. Their...

Pros

Personalization Schedule Ease of Use Data/Reports Functions and Features All Information Stored in One Place

Cons

It can take a little longer for those that struggle with technology to learn what they need to know.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Flexible Tool for Job Management

Reviewed 2 years ago
Pros

I like the intelligence for setting up our pricing models on quotes I like the flexibility of adding certain selections to our quotes I like the flexibility of Work Orders displaying what our team needs to see

Cons

There is nothing about this software that I do not like

Vendor response

Thank you Pete for your review!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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From old school to 21st Century

Reviewed 2 years ago

I can crank out proposals in a third of the time. Make adjustment to proposal easily.

Pros

Have all orders at your disposal with the stroke of a few keys is really nice! Particularly the ones bid months ago!

Cons

We do so many products in so many ways it is often difficult to digitize it.

Vendor response

Thank you Thomas for your review! Glad we were able to make proposals so much easier for you.