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Plotbox vs Halcyon Death Care Management Solutions Comparison

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Overview

PlotBox is a death care software solution for cemetery site operators, crematoriums and funeral directors that centralizes...

Halcyon is a cloud-based funeral home & crematory management solution with features for human resource tracking, financial...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

30

5

4

3

2

1

22

8

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.8

38

5

4

3

2

1

34

3

0

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

The ability to draw statistics straight from the records in great detail. The adaptability of the software and the fact we can continue to amend and improve our records used.
The software we used before was very dated and this change make a huge difference for them. The help desk is very friendly and very patient when you need help.
I absolutely love how quick the customer service is; everyone we've met at Plotbox are very happy to help. The search for a grave has been great, too.

Pros

SENSITIVE CONTENT] and his team were fair and responsive to our requests for help and continue to be.
Very helpful by having all the information at your fingertips. As office manger, the Financial section is very user friendly as well as the software is also very helpful with gathering report figures.
I am happy to say that we are completely satisfied with the transition and support that we require.

Cons

I seem to forget to enter the year 1st. Also I prefer the system to save automatically a draft of my work in case I am interrupted and fail to do so prior to leaving my office.
Because we're a government agency, we have to back up all of our records due to records retention laws. It was difficult to get all of the information that we put into PlotBox into our own system.
We track some of our financial information through PlotBox and have found that the invoicing feature is not always the easiest to use.

Cons

When leaving the computer to go to the selection room, upon returning, depending on the family and the time needed to select, updating will loose all the info already keyed from last update.
There is a problem with the program and the client numbering system. No matter which location you select the next contract number that appears is always based off of the last contract entered.
Death certificate total no longer exists when one key in a number selected. We want that feature back.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review6 months ago

Key features

  • Total features31
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Availability Indicator
  • Booking Management
  • Calendar Management
  • Case Management
  • Cemetery Management
  • Charting
  • Client Management
  • Contact Management
  • Contract/License Management
  • Cremation Management
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Migration
  • Document Management
  • Document Storage
  • Electronic Payments
  • Electronic Signature
  • Employee Database
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Forms Management
  • Geographic Maps
  • Grave Search
  • Image Management
  • Inventory Management
  • Inventory Tracking
  • Lot Mapping
  • Merchandising
  • Mobile Access
  • Multi-Location
  • Offline Access
  • Pre-Need Management
  • QuickBooks Integration
  • Receipt Management
  • Records Management
  • Reporting & Statistics
  • Risk Assessment
  • Self Service Portal
  • Status Tracking
  • Task Management
  • Task Progress Tracking
  • Template Management
  • Third Party Integrations
  • Work Order Management
  • Total features32
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Availability Indicator
  • Booking Management
  • Calendar Management
  • Case Management
  • Cemetery Management
  • Charting
  • Client Management
  • Contact Management
  • Contract/License Management
  • Cremation Management
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Migration
  • Document Management
  • Document Storage
  • Electronic Payments
  • Electronic Signature
  • Employee Database
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Forms Management
  • Geographic Maps
  • Grave Search
  • Image Management
  • Inventory Management
  • Inventory Tracking
  • Lot Mapping
  • Merchandising
  • Mobile Access
  • Multi-Location
  • Offline Access
  • Pre-Need Management
  • QuickBooks Integration
  • Receipt Management
  • Records Management
  • Reporting & Statistics
  • Risk Assessment
  • Self Service Portal
  • Status Tracking
  • Task Management
  • Task Progress Tracking
  • Template Management
  • Third Party Integrations
  • Work Order Management

Integrations

  • Total integrations1
  • Authorize.Net
  • Dropbox Business
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WordPress
  • Xero
  • Zapier
  • Total integrations2
  • Authorize.Net
  • Dropbox Business
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WordPress
  • Xero
  • Zapier

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Plotbox logo

Plotbox

Thanks to PlotBox we can now effectively and efficiently manage our burial grounds in Carlow.

Reviewed 5 years ago
Pros

Its a cloud based management platform that provides us with the ability to manage operational burial grounds, plot sales and interments and provide an enhanced genealogical service. This results in increased efficiencies, quality assurance and greater communication between stakeholders.

Cons

Perhaps the orthophotography could be slightly cheaper but having said that the benefits still outweigh the cost.

Vendor response

Thanks for taking the time to review Willie! Much appreciated!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Plotbox logo

Plotbox

So far so good! Very impressed.

Reviewed 2 months ago

The assistance with financial forecasting and statistical information being drawn from records will really help us to lead the service focusing on the business needs and service needs. The ease of drawing off work lists and ability to manage those lists will make us far more efficient. The support and engagement from the team is wonderful. The day to day management of the service from this system will become far more efficient and enable staff to work more pro-actively.

Pros

The ability to draw statistics straight from the records in great detail. The adaptability of the software and the fact we can continue to amend and improve our records used. The ease of access and links between records per deceased. The support and live chat function, to name a few.

Cons

Yet to be determined as still in the 'demo phase'.