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ProPet vs Paw Partner Comparison

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Overview

ProPet is a web-based kennel management solution offering client & pet management, online appointment booking, billing &...

Paw Partner is a mobile and web pet facility management system for pet kennels, daycare centers, groomers, and trainers....

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

49.99

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

44.99

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

104

5

4

3

2

1

70

31

3

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

4.9

40

5

4

3

2

1

36

4

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

Our online meetings where always a success & her email guide in between was great guidance. I think people like [SENSITIVE CONTENT] is what makes a software company great.
Customer care and support has been excellent - always responsive to questions. The software is modern, easy to use, and will be great for our customers.
They always seem to be working on improving it, which is great. Customer service is super helpful.

Pros

As a new business, they have been an excellent asset that we're so incredibly grateful for.
There are many wonderful things about this growing company. They make improvements every day that are very helpful to our growing business.
The program is fairly easy for us to use and is easy for the customers to use. Customers love that they can check their reservations without having to get us on the phone- and I love that too.

Cons

Inability to book an ongoing daycare reservation without billing the client up front. Inability to include an add-on in a package that actually goes into the calendar for reporting.
I absolutely hate that my clients can't pick an actual "service time/date" for their request from an availability.
The mobile/tablet functionality is fairly poor, especially using the new Kennel View function, but it is in beta. The app is fairly weak as well and doesn't have many of the more advanced features.

Cons

Glitches never result in a crash or stark failure not is it ever a critical glitch when I’ve addressed one.
The lack of the availability to send mass emails.
I have heard it is difficult for our customers to book online and the future calendar is tough to manage not being able to see it all on one screen and having to scroll down.
  • Vendor responds to reviews
  • Last review6 months ago
  • Vendor responds to reviews
  • Last review20 days ago

Key features

  • Total features21
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Animal Database
  • Appointment Management
  • Appointment Scheduling
  • Automated Scheduling
  • Automatic Backup
  • Availability Management
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Client Management
  • Client Portal
  • Commission Management
  • Confirmation/Reminders
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Service Management
  • Customizable Branding
  • Customizable Templates
  • Customization
  • Discount Management
  • Document Storage
  • Drag & Drop
  • Electronic Forms
  • Electronic Payments
  • Electronic Signature
  • Email Alerts
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Management
  • Employee Time Clock
  • Event Calendar
  • Facility Scheduling
  • Inventory Management
  • Invoice Management
  • Loyalty Program
  • Mobile Access
  • Mobile Grooming
  • Multi-Location
  • Multiple User Accounts
  • Onboarding
  • Online Booking
  • Payment Processing
  • Payroll Management
  • Personalization
  • Pet Birthday Tracking
  • Pet Grooming
  • Photo Management
  • Point of Sale (POS)
  • Real-Time Reporting
  • Receipt Management
  • Records Management
  • Recurring Appointments
  • Recurring Tasks
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputation Management
  • SMS Messaging
  • SMS Reminders
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Service Catalog
  • Social Media Integration
  • Staff Management
  • Task Management
  • Task Scheduling
  • Third-Party Integrations
  • User Management
  • Vaccine Management
  • Wait List Management
  • Total features80
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Animal Database
  • Appointment Management
  • Appointment Scheduling
  • Automated Scheduling
  • Automatic Backup
  • Availability Management
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Client Management
  • Client Portal
  • Commission Management
  • Confirmation/Reminders
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Service Management
  • Customizable Branding
  • Customizable Templates
  • Customization
  • Discount Management
  • Document Storage
  • Drag & Drop
  • Electronic Forms
  • Electronic Payments
  • Electronic Signature
  • Email Alerts
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Management
  • Employee Time Clock
  • Event Calendar
  • Facility Scheduling
  • Inventory Management
  • Invoice Management
  • Loyalty Program
  • Mobile Access
  • Mobile Grooming
  • Multi-Location
  • Multiple User Accounts
  • Onboarding
  • Online Booking
  • Payment Processing
  • Payroll Management
  • Personalization
  • Pet Birthday Tracking
  • Pet Grooming
  • Photo Management
  • Point of Sale (POS)
  • Real-Time Reporting
  • Receipt Management
  • Records Management
  • Recurring Appointments
  • Recurring Tasks
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputation Management
  • SMS Messaging
  • SMS Reminders
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Service Catalog
  • Social Media Integration
  • Staff Management
  • Task Management
  • Task Scheduling
  • Third-Party Integrations
  • User Management
  • Vaccine Management
  • Wait List Management

Integrations

  • Total integrations4
  • Dropbox Business
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Power BI
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Shopify
  • Slack
  • Stripe
  • WordPress
  • Xero
  • Zapier
  • authorize.net
  • Total integrations2
  • Dropbox Business
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Power BI
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Shopify
  • Slack
  • Stripe
  • WordPress
  • Xero
  • Zapier
  • authorize.net