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ProPet vs PetLinx Comparison

Overview

ProPet is a web-based kennel management solution offering client & pet management, online appointment booking, billing &...

PetLinx for dog grooming, boarding kennel & cattery, and doggy daycare companies with tools to manage scheduling, services,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$47.99/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$39/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.7

(99)

5

4

3

2

1

67

29

3

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.6

(96)

5

4

3

2

1

61

30

4

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

Customer care and support has been excellent - always responsive to questions. The software is modern, easy to use, and will be great for our customers.
Amazing price, amazing program, and amazing response when you have a questions (Although the software is so easy to use, that we rarely ask for anything).
The reports are amazing to use. Emails to the customers works flawlessly, and we have customers using the customer portal to book appointments and they love it.

Pros

Love this system, have had great support in times of need, and all Staff find it easy to use. Enjoy being able to personalise to suit my business.
The quality of the software is most impressive and their customer service exceeded my expectations. The product was new to me and I needed a little help in doing the network install.
I feel this is a user friendly software that will help me save time and money in bookings.

Cons

Really a waste of money really mad I actually paid money to use this program.
It is a Canadian company so the date function works weird. You have to enter the year first and cannot manually type a date in.
The only issue is the the cross API with TWO TAXES doesn't work in Quickbooks. So when two taxes are transferred quickbooks gets confused and thinks the customer overpaid one of the taxes.

Cons

Missing features accountancy part incomplete, editing formulars are troo complicated.
As I only use the pet hotel part there are frequent updates that are of no use to me and in that case the yearly fee for updates and service is quite expensive for the use I get out of it.
It can be hard to train new staff with this software.
  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features21
  • Accounting Integration
  • Ad hoc Reporting
  • Appointment Management
  • Automated Billing
  • Automated Scheduling
  • Automatic Notifications
  • Availability Management
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Calendar Management
  • Client Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customizable Reporting
  • Customizable Templates
  • Discount Management
  • Document Storage
  • Document Templates
  • Drag & Drop Interface
  • Electronic Payments
  • Email Integration
  • Email Templates
  • Invoice Management
  • Invoice Processing
  • Price Management
  • QuickBooks Integration
  • Records Management
  • Recurring Tasks
  • Reminders
  • SMS Integration
  • Search Functionality
  • Template Management
  • Third Party Integration
  • User Management
  • Total features27
  • Accounting Integration
  • Ad hoc Reporting
  • Appointment Management
  • Automated Billing
  • Automated Scheduling
  • Automatic Notifications
  • Availability Management
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Calendar Management
  • Client Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customizable Reporting
  • Customizable Templates
  • Discount Management
  • Document Storage
  • Document Templates
  • Drag & Drop Interface
  • Electronic Payments
  • Email Integration
  • Email Templates
  • Invoice Management
  • Invoice Processing
  • Price Management
  • QuickBooks Integration
  • Records Management
  • Recurring Tasks
  • Reminders
  • SMS Integration
  • Search Functionality
  • Template Management
  • Third Party Integration
  • User Management

Integrations

  • Total integrations3
  • Authorize.net
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Stripe
  • Wordpress
  • Xero
  • Zapier
  • Total integrations2
  • Authorize.net
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Stripe
  • Wordpress
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

ProPet vs. PetLinx

See how ProPet and PetLinx stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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