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Twice Commerce Logo

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A platform for renting and selling products as a service.

(12)

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Twice Commerce Pricing

Pricing overview

Value for money rating

4.5

/5

149

Price starts from

29

Pricing options
Free plan
Subscription
Free trial

Pricing details

Rentle offers four pricing plans: Free ($0/mo), Basic ($39/mo), Grow ($79/mo), and Advanced ($399/mo).

For every month you make less than $1000 of revenue, you'll receive a 50% discount for the plan subscription. So Rentle Basic starts at $19.50 a month.

What users say

Contains all the features required without very high costs. The blocks concept to addon features is great and the license model is perfect for startup.
They are lovely to chat to and support is very quick which is unusual for their price point.

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Reviewers who mentioned pricing said:

MC
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Mark C.

Machinery, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Saves a fortune on web developer fees!!

Reviewed 9 months ago

We now have a really smart looking online booking system, which is really easy to change and edit, and has lead to a lot of our customers booking online who might have otherwise booked with a competitor.

Pros

We found it really easy and straightforward to set up and customize. We had toyed with the idea of getting a web design company to build a booking system for our website, but decided it wouldn't be worth the cost. We then found Rentle which seems to be custom made for the hire industry, and found it very straight forward. Setting up the listings for each product takes a minute or two, and other customisation features are also very straight forward.

Cons

They are currently working on putting in more customisation features like background colour, which is something we would be very interested as we would like to make our store more like our website in terms of colour themes. We were also disappointed with not having telephone support, but as they are in a different time zone to a lot of their customers, I can see why its impractical. They do answer the messages and emails within an hour or two though, and can generally give you a full answer without the need for a load of back and forth.

Vendor response

Thank you, Mark, for the review, we really appreciate it! Our team is happy to hear that you found it easy to use Twice for your business, especially in regards to the catalogue management and collaboration with our support team. Saying this, the customisation capabilities are something that we keep in mind and are working towards - so be on the lookout for some exciting news coming out soon! We'd recommend keeping an eye on https://updates.twicecommerce.com/ to not miss any exciting updates. If you have any further thoughts or questions, please don't hesitate to reach out! Best, Twice Commerce team

AH
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Andreas H.

Events Services, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Functional software for our rental business

Reviewed 6 months ago
Pros

The inventory management, pricing (free rental) is very suitable for our non-profit activity. I have not found any other product that does this so well

Cons

Individual fields and customizations could be a little more flexible.

Vendor response

Hi Andreas, Thank you for sharing your thoughts on Twice - it's great to hear that you've enjoyed our inventory management process and pricing! We understand that the customisation capabilities are quite limited at the moment, and it's something that we're working on. We'd recommend keeping an eye on https://updates.twicecommerce.com/ to not miss any exciting news! Best, Twice Commerce team

MK
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Miika K.

Consumer Services, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Fast deploy solution

Reviewed 4 years ago

Overall we have seen beneficial to use Rentle, a way more cheap than the other if your business is smaall

Pros

Easy to manage if all rentals are done with Rentle. Customer support has been excellent.

Cons

If some rentals are for some reason done outside Rentle, it is not easy to manage those without making the reservation with Rentle (and paying the comission). Location management / shared products could be better.

Vendor response

Thank you for your review, Miika! We are happy to see our clients receive the benefits of Rentle.

AB
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Antoine B.

Sporting Goods, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Rentle review

Reviewed 2 years ago
Pros

The web interface is nice and reactive. The support is responding very quickly and is always helpful.

Cons

Change of pricing model just before summer was unexpected and is not viable for small seasonal businesses Issue reported on confirmation mail not being received --> no vision to debug or confirm the sending of mail in the interface. Sending the confirmation mail to admin for confirmation could be good Integration with word press is not optimal

Vendor response

Thank you Antoine for taking the time to write us feedback, we really appreciate it!

TV
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Tim V.

Events Services, self-employed

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Using as rental tool for sound/light company.

Reviewed 2 years ago

Overall I'm very happy with Rentle. I love using is, it's very easy. That's also the reason I'm willing to pay the more expensive subscription, because I can't think of doing my job without it.

Pros

I started with Rental when they had a very cheap subscription, so it was the best tool for the buck. It is very slick in looks and is very easy to use. In a couple of minutes I managed to create my first products and could publish the online shop on my WordPress website. When I had questions, I got a really fast response of the support team. I even had 2 videomeetings with them, so they are really into giving good support.

Cons

I still miss the ability to create packages with multiple devices of the same product. This moment you can create packages, but with only 1 item of each product. I contacted the support team and they ensured that they were working on a revised packaging system. I'm really looking forward to that update. Second bummer was the update in subscription model. This made Rentle for me (as a very low user)...

Vendor response

Thank you Tim for your feedback and glad to hear you are happy with Rentle. We are really looking forwards to updating the package product feature and will let you know as soon as the improvement is released. //Joel

ME
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Martin E.

Machinery, self-employed

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Very active development, which has both pros and cons

Reviewed 2 years ago

When I started my rental business there wasn't really any alternative to Rentle but as I started using them, I realized that it was exactly what I was looking for - a turn-key solution to start renting out equipment, without any up-front costs and quick to get started with. Although there were a couple of features I would like to have it did all I needed it to, and during the time I've used Rentle most of these features have been added. Customer service is great to work with and if they can settle on a pricing model there's very little I can complain about.

Pros

The developers are very active and listen closely to their customers, and they implement and improve features constantly. The integration with either WordPress or a simple, static HTML is very straight forward. Every time I've had a question or concern Rentle was quick to reply and always took my issue seriously. I've even had online meetings with representatives from Rentle where I could elaborate...

Cons

At times it feels like the developers are adding and changing too much which makes it difficult to keep up with new features and functionality, both for me as an admin and for my customers. This also results in a somewhat messy and inconsistent admin interface. Some settings are under Settings, others under Account, and some have their own item in the menu. When the inventory functionality was redone...

Vendor response

Hi Martin and thank you for your feedback, we appreciate it. We're constantly working on improving the experience for our clients. Reach out via the in-app chat if there is anything you need help with! Kind regards, Polina

UH
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Unique H.

Consumer Goods, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Giving it a try

Reviewed a year ago

Overall I am satisfied and as the business grows I hope more features are added.

Pros

The main reason I choose Rentle over a different platform was for the booking feature. I needed a calendar that syncs with 2 different rental products.

Cons

I really do wish the online store had way more customizations to make it look more polished. I was advised to embed Rentle into a 3rd party online store platform to get more custom features that I need. At this time I am trying to keep costs low so I will deal with the lack of customizations for now. Adding simple things like, better home page layouts, adding pages for FAQs, email collection for site visitors, etc. Also at this time, I have no information on site visitors, traffic, SEO, ETC.

Vendor response

Many thanks for your feedback! I am happy to let you know that adding more customization options for the online store is already part of our roadmap. I'd encourage you to subscribe to our product updates and not miss out on anything new: https://updates.rentle.io/

CB
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CHASE B.

Hospitality, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Review on Rental

Reviewed 8 months ago

It's a great platform that makes renting items easy to do for businesses. I would love to have credit card on file added, and to be able to negotiate rates.

Pros

Ease of use Clean interface Inventory and booking options

Cons

Cost per transaction could be lower. I would rather pay a flat rate, vs paying a % per order. I would ideally like to have the ordering processing fees to be sub 4% for stripe and rentle combined, and will explore alternate payment options to see if there is a way we can get there. Paying close to $600 per 10k in sales is too much.

Vendor response

Thank you for taking the time to write the review, Chase! We really appreciate your feedback and are happy to hear that you liked our interface and found the company to be aligned with your company goals. Unfortunately, we cannot lower our commission fees, as only a part of it goes towards our development and maintenance, while the rest goes to the payment processor. As your business is scaling up, it might be beneficial to switch to another plan — the difference in transaction rates oftentimes covers the price increase — for example BUILD would bring your commissions to a sub-4% level (+$0.30 per transaction). If you have any further questions or want to discuss alternative plan options, please don't hesitate to reach out to us. Best, Twice Commerce team

CG
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Carlos G.

Sports, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great software, if you have a developer on your team the software can do even more!

Reviewed 2 years ago

Is great!!! The UX/UI is well implemented

Pros

The API and customer support, they are always willing to help and improve. The software has a lot to deliver

Cons

Pricing, the software is really valuable but it can improve on pricing

Vendor response

Glad to hear you are enjoying the UX of our platform and thank you for all the feedback! Kind regards, Joel

GP
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Gary P.

Leisure, Travel & Tourism, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Helped us get started, but not a long term solution

Reviewed 2 years ago

Fast to get started. Great to be able to get basic functionality online in less than a day. Support has been good. But ultimately lack or pricing flexibility, payment provider limitations and costs. and inventory management limitations make this a short term solution for us.

Pros

Fast to set up and use. Low learning curve. Works well for what it is.

Cons

Extremely limited pricing capabilities. Can't set different prices for different times of year or day.of week. This has cost us thousands in lost revenue. Can't take a boat out of service for scheduled time (routine maintenance). Boat is either in service or out of service and Can't for example take it out of inventory for Tue and Wed without blocking it for the entire future. Have to resort to work arounds like fake bookings. Rentle adds an additional surcharge on top of Stripe fees, which are already high. Can't select my own payment processor. Reporting is extremely limited.

Vendor response

Thank you Gary for taking the time to write us feedback, we really appreciate it! I've just checked with our product team and introducing more flexible ways to price your products as well as improvements to our inventory management are high priority on our roadmap. Today we have released support for choosing whether to renting or selli your products which already introduces a lot of flexibility when creating your product catalogue. Hopefully we are able to release the improvements you are waiting for very soon. We will keep you updated. Best, Joel

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Tim B.

Leisure, Travel & Tourism, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The best rental platform for businesses of any size.

Reviewed 2 years ago

Rentle have provided me with an extra dimension to my bicycle rental business. They have enabled a cost effective digital booking system without the need for hardware. Their team are fantastic and always on hand to solve any questions or problems I have had. I've been so impressed with their positive approach and have always felt valued as a customer.

Pros

The software is very user friendly and can be adapted to fit a variety of different methods of working. The software is very intuitive and adaptable and allows for surface level engagement through to in-depth use depending on need.

Cons

I would like the booking confirmation / end user engagement to be more customisable. At the moment it is a generic email confirmation which is fine but would be improved with ability to send more bespoke confirmations / engagement.

Vendor response

Thank you Tim for all your feedback. We are really happy to have you using Rentle and we look forward to improving our platform for the needs you mentioned! Kind regards, Polina

DS
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Danny S.

Consumer Goods, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Rentle - grows with you great

Reviewed 2 years ago

Our business foundation is built off of Rentle and we're thrilled to scale with rentle as they continue to increase the number of features offered.

Pros

We are early on in our business, and my favorite part about rentle.io is the ability to expand on the platform as needed. We were able to test it for free in a trial environment, and then expand to use more of their product features with their "block" upgrade system.

Cons

I don't love the way the pricing breakdowns for various rental lengths. I would like to see a more intuitive sliding scale where rental rates decrease by a % or flat rate for each additional day.

Vendor response

Thank you for your feedback Danny! We are introducing more flexibility for the product pricing settings and your comments are very valuable for our product team. Best, Joel

BR
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Ben R.

Health, Wellness and Fitness, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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TheRecoveryClub

Reviewed 2 months ago

We are very happy with Twice commerce and would definitely recommend to anybody looking to set up a rental website similar to ours. It is easy to use and quick to set up, with good advice offered when help is needed.

Pros

We liked the ease of the website. We looked around for the right provider and found Twice to be the best around for the price. It is easy to use, easy to set up and there is plenty of help on offer should you need it.

Cons

Occasionally the website can be hit and miss. It hasn’t been a problem for us yet, but we feel we may have lost out on a couple of rentals from the rental calendar having a bug

AM
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Alex M.

Retail, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Rental Software!

Reviewed 4 years ago
Pros

I've demo's a lot of rental software companies and used a few of them. Each one had glaring holes in inventory management or were not user friendly on the backend, the customer booking portal or both. In addition, they were usually way too expensive for for being incomplete rental software. Rentle is easy to setup and easy use on the backend and online reservation portal is really user friendly. Clean look that fits with our website's aesthetic. Track inventory, check out, check in, make edits to reservations and tracking bookings is all straight forward and easy to use! Stoked to have found Rentle.

Cons

As soon as online payments in the US are up and running this will be the complete package for us!

Vendor response

Thank you Alex for your review! We are stoked to have you onboard and we are working hard to bring the online payment support to the US!

GA
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Gretchen A.

Events Services, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Best rental software for the money

Reviewed 2 years ago

I have had a great experience so far with the free version. I will be checking out the free upgrade and will update my review once I try it out. I am hoping to add the additional features like promotional codes, variations, and manual order entry. I will review those later.

Pros

Cost for small business just starting out was awesome! Customer service is great. Easy to use.

Cons

payment processing fees, no payment integrations with lower fees available in the US.

Vendor response

Thanks so much for taking the time to write a review, Gretchen! We really appreciate it :) Feel free to reach out to us anytime via the chat and we are happy to help you getting started with any of our Blocks as you mentioned discount codes, product variants or manual order creation.

RP
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Rand P.

Events Services, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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More Flexibility than ever

Reviewed a year ago
Pros

The mixture of the online booking process and option of sending manual booking links/payments links has been really great.

Cons

A lot of the customisable features are only available in the premium subscriptions, but the pricing still seems fair.

Vendor response

Many thanks for your feedback, Rand! Gread to read you are finding so many features to make your operations easier than before :) We just recently published new pricing plans - Feel free to reach out to us via chat or email and we'll be happy to support you in finding the right plan for you and your business.

KB
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Kristian B.

Consumer Services, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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New Rentle User

Reviewed a year ago

Absolutely fantastic product for a very reasonable price. Comes highly recommended.

Pros

My dayjob is as a systems development manager for a large PLC and I've never come across a piece of software that does inventory management, order management and dynamic delivery capability all in one solution.

Cons

I'd like more branding possibilities. As more people start using the software i think it becomes obvious that the website is built on a tool, that soon enough, everybody will start using.

Vendor response

Hey Kristian, many thanks for the feedback - it is much appreciated :) I am happy to let you know that introducing more branding and customization options are part of our roadmap for this year - I'd suggest keeping an eye on https://updates.rentle.io/ - we strive to update existing features or release entirely new ones at least bi -weekly. Feel free to reach out to us via chat and let us know what you feel would eb most crucial to you when it comes to branding possibilities!

TD
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Thomas D.

Consumer Services, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Title

Reviewed 3 years ago
Pros

Pricing model works very well for me, as I am a startup. The transaction based pricing will go up as my business grows, which is fine for me.

Cons

Translation to German is sometimes a bit "rough", but team at Rentle is open for suggestions.

Vendor response

Thank you for your feedback Thomas!

RB
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Roland B.

Telecommunications, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Get up and running quickly

Reviewed 2 years ago
Pros

Rentle has a really well thought out suite of features at a competitive price

Cons

For large orgs that want to make rental management as frictionless as possible Rentle is excellent but for smaller orgs who are very hands on with every rental they may find Rentle's lack of moderation features (i.e. the ability to manually confirm rentals after staff review rather than have them automated) hard to work with.

Vendor response

Many thank you for your feedback, Roland! We are happy to let you know, that we are already working on introducing more flexibility to the booking and checkout process in the near future. Please stay tuned!

JA
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Jindrich A.

Motion Pictures and Film, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Rentle review for a small sound equipment rental

Reviewed 2 years ago
Pros

What I love is UX it creates for my customers. It's very straight forward, functional and minimalistic and I think that is my clients are looking for. What I also really love is that I am able to create quite complex rental store with functional stock availability system, complex pricing etc. just on my own, without any previous experience with doing anything similar!

Cons

There are few things I am missing but the customer support is awsome and I can see how the product is being developed very fast - so It s already really cool, and I really believe it will develop its potential further.

Vendor response

Thank you for your feedback and comments Jindrich!

RN
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Ryland N.

Sporting Goods, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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If you want to offer online booking for your rental equipment. This is definitely the best one!

Reviewed 2 years ago
Pros

Easy to use, easy to setup, good value! Continued improvements

Cons

At first, it didn't offer the ability calculate the ski DIN. I was pleasantly surprised when they added this.!

Vendor response

Thank you Ryland and happy to hear you've found Rentle as a valuable platform for your company!

BH
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Brad H.

Recreational Facilities and Services, self-employed

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great rental software and great service

Reviewed 2 years ago

Overall Rentle has been great to use for my business. There has been some issues for me integrating the software to my website, especially as it's the first website I have built, but whenever I encountered an issue Rentle helped fast and efficient. The updated features are great and they are constantly working to improve their service all the time.

Pros

The various 'blocks' are a great choice of features to customize your online store.

Cons

Setting up pricing templates with an awkward hourly timescale, as I don't have normal 24 hour booking rental periods.

Vendor response

Thank you Brad for your feedback! Our product team is working on improvements for the pricing templates during Q4 this year (2022) and these should be helpful for you as well. Best, Joel

IE
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Iwan E.

Sports, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Small footprint rental software

Reviewed 4 years ago

Allows me to manage my equipment and prevents that I rent products that are already rented to others or reserved for tours.

Pros

Creation of products and sets is very easy. Nice usability and low maintenance necessary.

Cons

There is no detailed per-equipment availability overview. If a customer wants to rent a specific equipment and asks me "when is it available", I do not have an easy way to find out. Integration with Wordpress not that optimal yet.

Vendor response

Thank you Iwan for your review! We are happy that you find our product to be easily used. A visual per-equipment availability overview is in development and it is planned to be available in the near future.

GM
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Giorgio M.

Sporting Goods, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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a step up in my business offer

Reviewed 2 years ago

I registered with a trial profile last year, but only this spring I had the time to seriously implement the software. I took not too much time to understand how to organize the inventory and even less to set up all the product part. Now I began with the "grow" program, we had some rentals already and we wait for the peak season to see how it works

Pros

Easy interface, excellent customer care, fair price

Cons

not much personalization of the welcome page, some bugs in the software, absence of an app

Vendor response

Thank you for feedback Giorgio! We have now released new features which give you much more control for customizing the look and feel of your welcome page and online store in general! Kind regards, Joel

SM
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Sam M.

Entertainment, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Rentle for a theatrical equipment supplier

Reviewed 4 years ago

They are lovely to chat to and support is very quick which is unusual for their price point.

Pros

It is a beautiful design with an intuitive design, roll out is easy as people can teach themselves mostly. Compared to other more expensive software I have used for RMS in the past it is years ahead in usability. An online UI with inventory is perfect for our business and prevents double booking which is a feature not seen at this price point.

Cons

The old product adding page was slightly unstreamlined however after chatting to support they made some changes slashing how long it took to add products.

Vendor response

Thank you Sam for your review! It has been a pleasure to have work with you. We are always eager to learn from our customers what obstacles they are facing in their daily work so that we can improve our product to help them. Thank you for your active feedback!