Rentle Reviews

Easy to use Free plan Alot of settings/variations Excellent customer service Wordpress plugin Translation support Customization!

Might be a bit pricy for small businesses

Hello Henrik and thank you for your review. Happy to hear that you have been happy with the ease of use. Let's stay in touch!

Flexibility, ease of use, integrated payment options, broad scope that can be used to make all our activities, rental products, tickets, etc. products available for online booking

Rentle is still under development so there are many things missing but all the essentials are there to make the business roll. Rentle is developing new features in a rapid phase so the features missing now, might be there tomorrow.

Hi Lasse, thank you for the review and partnership so far.

with short period of using rentle, I like the most that it is easy to use.

It is sooo slow to use , takes time to get the overview of the rental situation. Also would be great to get an overview of rental situation something like a "calendar style", to see maybe more clear the situation. Maybe I am old-fashioned but I am missing more visible picture of rental situation.

Thanks for the review Anne! Feedback like this helps us develop the product in a way that supports the need of our customers. We are developing the performance of our product and are committed to increase the speed of the product. A more visual overview of the rental situation is also being developed and it is planned to be released in the near future.

Rentle is very intuitive, easy to use and has bunch of functionalities. You're good to go very quickly.

Tricky to suggest an alternative location for a customer that is looking for a specific product in network of multiple near-by locations. If the location preferred by customer has no inventory, by default customer needs to check other locations manually.

Thank you for your review, Teijo! It's charming to hear that we are hitting the mark regarding our mix of functionalities that solve even the most complex rental processes. We will continue to improve, and I can assure you the results will continue to drive the industry forward.

The base elements was already made and product (software) was ready to use when we started. Nice and clear operating system, App for users, automatic payments etc. This product is still under development and it is nice to be "involved partly to development brainstorming". If we have some ideas or needs for new functions to system, quite often we also get these.

We need more filters for functionality what is specified or focused to some special end users ---- like for skiing centers (shoe size, age of customer etc). We can easily live with these functions but these are extra for us. Of course for example skiing centers can have own opinions what is necessary for them and what is not.

Thank you for your review, Jari! We are proud to work with companies like yours. Your suggestions are valued and we are glad you are happy with the results.

I liked the fact that we got rid of the paper rental agreements. Rentle helped us increase our sales because the program itself offers extra items for rent, VIP packages etc. Program was easy to use and learn for our employees.

- Little more flexibility on the modifications. For example it would be nice if administrators could change the texts that Rentle displays after a customer has completed filling his info. - Reports are OK, but I would like little more detailed reports. We have three rental shops and now the report is from all three together. - It would be good to be able to stay on track on individual items rental history. For example; scan the barcode from a ski and from that get the rental history of the ski.

Thank you for your kind review, Henri! It's nice to hear that in most parts the experiences with Rentle have been good. All the cons you mentioned (reports based on location, individual item's rental history, and more flexible text fields) are currently in the development, and we're excited to launch them before the start of the next winter season.

Easy to manage if all rentals are done with Rentle. Customer support has been excellent.

If some rentals are for some reason done outside Rentle, it is not easy to manage those without making the reservation with Rentle (and paying the comission). Location management / shared products could be better.

Thank you for your review, Miika! We are happy to see our clients receive the benefits of Rentle.

First of all, I appreciate that Rentle provides a platform for small businesses to try the market and grow. Its free trial contains functional features that allow small businesses to operate the system properly. To us, we appreciate this function and will opt for the paid services once we reach a threshold of growth that enables us to invest more on the system. Its customer services is outstanding. Even when we are not paying customers (on free trial) we received incredible support from the team. This allows us to understand the system better and use all features for our business. The interface is convenient for customers. It is easy to set up and easy for us to understand.

There are some features that can be improved. The system is created with sports equipments in mind, so most features are targeted towards that. For example, the customer information that can be collected from customers is limited to those related to sports. It can be better if the questions are more general or perhaps, some forms can be left blanks to allow administrators to ask their own questions.

Thank you for your review, Eliya! We are glad you see how receptive we are to the needs and wants of our clients. We hope you like the improvements and thank you for the feedback.

I've demo's a lot of rental software companies and used a few of them. Each one had glaring holes in inventory management or were not user friendly on the backend, the customer booking portal or both. In addition, they were usually way too expensive for for being incomplete rental software. Rentle is easy to setup and easy use on the backend and online reservation portal is really user friendly. Clean look that fits with our website's aesthetic. Track inventory, check out, check in, make edits to reservations and tracking bookings is all straight forward and easy to use! Stoked to have found Rentle.

As soon as online payments in the US are up and running this will be the complete package for us!

Thank you Alex for your review! We are stoked to have you onboard and we are working hard to bring the online payment support to the US!

You can create ghost products (that use the same inventory), you can add service time, choose the rental duration, start dates, extra rules when rentals should be made and that for each category. Those were all impressive features that we really need

Setting up the rental shop for the first time is a steep learning curve, but once you've got the hang of it, it is very easy to use. There are some other details that you need to set up beforehand because changing afterwards isn't easy, but the Customer Service and the openness that Rentle has makes it an always evolving product.

Thank you for your review, Thibaut! We are very excited to work with companies who are doing exciting things in their Industries. We are overjoyed with the way you and your team are finding ways to get the most out of Rentle.

Rentle is easy to use, does the job well and in case something goes wrong, the customer support is there for you, usually in minutes (if not in seconds!).

Website integration is not quite ready yet (july 2020 but what I've heard quite a few different options should be there before end of summer 2020.)

Thank you for your review Kuutti! It has been a pleasure to work with a company with such ambition and excitement as yours. As you've stated, the website integration is in our development pipeline and we are excited to soon be able to bring you more flexibility in it. :)

It is really easy to set up and use. Improving constantly by user feedback. Helps managing rental inventory. No double bookings anymore. Superb online booking capabilities. Cloud based operations, works in any device that have web browser. Really good customer service.

Some of the functions are a bit slow at time to time. For example inventory availability updates when making a new rental or reservation.

Thank you, Jarno! It's a joy to work with forward-looking rental companies like Sportshop.

Fast customer service from developers. Quick to act on bugs and other missing features we might need. Easy to use and learn. Can be run on any computer platform as it only needs a browser. No softwares needed.

Minor inconveniences during rental process that still need fixing but the dev team is quick to address the issues. No sell feature yet. Only rental.

Thanks for the review Teemu! We are always happy to get your feedback and are constantly looking for new ways for us to support your business in the best possible way.

Easy to use, it's easy and fast to give feedback.

Connection between the Rentle and our ERP system would be great so that we wouldn't neet to do the booking or stock handling in two different places.

Thank you Mirja for the review! We are happy about the active feedback you have been giving us, it helps us develop the product in such a way that it will support your business better.

Software is easy to use, lots of features, fast updates/bug fixing, good statistics and as customers learn to use Rentle/booking in advance the software will provide even more benefits for our company.

Few bugs from time to time and missing some features.

Thank you for the feedback, Kari. We're super happy to hear that we have been able to help you serve your customers better!

Easy to use. Good customer interface. fast

Does not send any warning if if you do something wrong. (extend rental time...)

Thank you for your kind review, Olli! It's nice to hear how many great experiences with Rentle you are having. The cons you mentioned (are currently in development, and will be addressed as we allow customers to extend their rentals.) We hope you join our beta test group for this feature.

Easy to use, easy to create new products. Clear software.

Software is a bit slow when you have lot of products in it.

Hi Jenni and thank you for your review! Happy to see that you find the software clear and easy to use. We are actively trying to upgrade the performance of the software and some of them have already been rolled out. Hopefully, these upgrades will help you even further! :)

Easa and logical to understand and implement

We would like to have the option to give discount codes to end users, this is coming in the near future I have been told.

Thanks John for the review! Great to hear that you have found the product easy to use. As you've mentioned, we discount codes are in development and are hopefully arriving soon.

Easy to use, saves a lot of time when customers can do on line booking. Inventory works well even with specific products (bike models and sizes).

We wish to get shorter way to make our own bookings when we need to use our rental gears on our safari tours.

Thank you for your review Timo! Great to hear that the online bookings are saving your time and that the inventory management has been on top of it all. We are working on upgrading our support for tours and internal bookings are a vital part of that. Let's stay in touch and bounce ideas about how to ease internal bookings. :)

It is really simple to use, not only for administrators but also for clients. It is also clean and quick.

It can also be focused on tours not only products.

Hi Ignacio, thank you for the review and partnership so far. We are happy to have you onboard!

Easy and fast to use, stylish and clear visual outcome

I would love to have bigger pictures of products and company logo. More pictures of the products should also be possible to add for example in additional text field, likely 3 extra pictures or you tube videos.

Thank you for your review, Kaisa! We are proud that you choose us as a partner, we appreciate the trust you have in us with your established business. You will not have to wait long for your requests our soon to be released "New Online flow" will make you very pleased.

i liked the most that it is easy to use and renting is quick.

It' not working together with bokun software

Thank you for your review, Maarit! We are glad you are able to take advantage of our powerful in-store options. Our team will personally help with your activities ;).

It is so intuitive when we are suffering on it. But we need more CTAs.

Colours appearence, typographies, and the booking section

Thank you, Marcos, for the review! We are happy about the feedback you have given us. Your comments help us highlight some of the features included in Rentle-core, and are not available in the Rentle-lite product you were using. I hope you can update this review when you are all set up with Rentle-core.

Rentle was easy to take in use. You Don't have to be a IT genius to start with Rentle.

some kind of sheet for free inventary would be nice. from were you could see in one look what bike sizes you got free for the current week etc.

Thank you Tytti for the review! It has been great to work with you and we appreciate all the feedback you have already given us. What comes to the sheet, there is currently in development a system to support these kinds of situations and should be in live use in the near future. :)

Online rental is a killer feature! It helps us to keep focus on renting and taking care of bikes, not clicking icons and using the computers.

Can't wait for the wordpress plugin to implement the booking process to our own web page.

Hi Johannes and thanks for your review! Great you have you onboard and happy to hear that you like the online shop.