Rentle Reviews

Ease of use. You don't need days of training to teach new rental shop crew to start working with the system.

Integrations to our existing systems. Always room for improvement.

Thank you for the feedback! We are always trying to aim higher and provide more value for our customers!

Pricing model works very well for me, as I am a startup. The transaction based pricing will go up as my business grows, which is fine for me.

Translation to German is sometimes a bit "rough", but team at Rentle is open for suggestions.

Thank you for your feedback Thomas!

with short period of using rentle, I like the most that it is easy to use.

It is sooo slow to use , takes time to get the overview of the rental situation. Also would be great to get an overview of rental situation something like a "calendar style", to see maybe more clear the situation. Maybe I am old-fashioned but I am missing more visible picture of rental situation.

Thanks for the review Anne! Feedback like this helps us develop the product in a way that supports the need of our customers. We are developing the performance of our product and are committed to increase the speed of the product. A more visual overview of the rental situation is also being developed and it is planned to be released in the near future.

It has all the features needed. It is a dedicated system that covers most use cases in bike rental business.

There is no support for Polish language. @Rentle we are waiting for it!!!

Glad to hear that Rentle is working out for you We are constantly working on introducing new languages for our platform and hopefully Polish language will be soon available. Kind regards, Joel

The developers are very active and listen closely to their customers, and they implement and improve features constantly. The integration with either WordPress or a simple, static HTML is very straight forward. Every time I've had a question or concern Rentle was quick to reply and always took my issue seriously. I've even had online meetings with representatives from Rentle where I could elaborate...

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At times it feels like the developers are adding and changing too much which makes it difficult to keep up with new features and functionality, both for me as an admin and for my customers. This also results in a somewhat messy and inconsistent admin interface. Some settings are under Settings, others under Account, and some have their own item in the menu. When the inventory functionality was redone...

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Hi Martin and thank you for your feedback, we appreciate it. We're constantly working on improving the experience for our clients. Reach out via the in-app chat if there is anything you need help with! Kind regards, Polina

With a great user interface, which matches our expectations and standards as a business. Rich in features simple to use. Great customer support. Always willing to listen to feedback and improve.

It doesn't offer built-in integration for follow-up emails please leave us a review etc. Which for us is essential and I am sure many others.

Thank you James for the feedback and happy to hear you have enjoyed Rentle. We are working to enable the possibility to create custom transactional emails. Meanwhile you are able to create such follow-up emails with the help of our webhooks.

- easy integration in our daily workflow- easy shop integration in existing website- quick and efficient handling of in store rentals

Nothing to complain about the operation and integration!

Many thanks for your feedback - we really appreciate it!

very intuitive for the user, simple interface, simple with very good UX. very good real time stock system that avoids overselling (rentals). bulk products and packages.

an integration with a local payment method would be required (Argentina and LATAM as Mercadopago)

Happy to hear Lucas that you are enjoying the simplicity and UX of our platform. Our product team puts a lot of effort and focus on this. We are also constantly working to add new payment methods so we appreciate your feedback regarding Mercadopago! Kind regards, Joel

Rentle has a really well thought out suite of features at a competitive price

For large orgs that want to make rental management as frictionless as possible Rentle is excellent but for smaller orgs who are very hands on with every rental they may find Rentle's lack of moderation features (i.e. the ability to manually confirm rentals after staff review rather than have them automated) hard to work with.

Many thank you for your feedback, Roland! We are happy to let you know, that we are already working on introducing more flexibility to the booking and checkout process in the near future. Please stay tuned!

The ability for inventory management and scheduling

Not many options to customize. Delivery/pick up option not really clear

Thank you for your valuable feedback, Randolph! Just last week we released some new options to customize your Rentle store - feel free to have a look at our product updates at https://updates.rentle.io/ We are also working on providing more clarity on the delivery feature, hopefully, we will see developments here soon as well :) Best, Bianka

Easy to manage if all rentals are done with Rentle. Customer support has been excellent.

If some rentals are for some reason done outside Rentle, it is not easy to manage those without making the reservation with Rentle (and paying the comission). Location management / shared products could be better.

Thank you for your review, Miika! We are happy to see our clients receive the benefits of Rentle.

The product setup. I have used other tools and plugins that are quite complicated to begin with. Rentle is very simple to setup and use. The customer support provided by [SENSITIVE CONTENT HIDDEN] was awesome as well.

Well, I think they could allow for flexibility in designing the user interface, especially for those of us who'd like to integrate into our websites.

Thank you for the review and comments! More online store customization options are coming in the future.

The ease of use is outstanding. I can add products in just a few clicks. Adding details is effortless and not overly burdensome or tedious. The features that are included in the free version are sufficient to get you started. For businesses that are below a certain threshold in monthly sales can see their monthly fee cut to to help business owners out that much more.

While there are many features that will help you getting your business up and going, there is no customization options when it comes to the look and feel of your online store. I have yet to find any. It’s all black text on a white background.

Hi Ben and happy to hear you have found Rentle easy to use and get started with. Thank you for all your other comments as well, within the last month we have released a set of features that give you much more control to customizing the look and feel of your online store! Kind regards, Joel

Fast customer service from developers. Quick to act on bugs and other missing features we might need. Easy to use and learn. Can be run on any computer platform as it only needs a browser. No softwares needed.

Minor inconveniences during rental process that still need fixing but the dev team is quick to address the issues. No sell feature yet. Only rental.

Thanks for the review Teemu! We are always happy to get your feedback and are constantly looking for new ways for us to support your business in the best possible way.

Easy for me to implement and easy for my customers to use.

Would like to be able to attach a rental agreement customers must sign prior to payment. Then I could keep digital files attached to each rental.

Hi Bianca! Thank you for your feedback, we really appreciate it Best, Joel

Super easy to implement and quick support

Nothing so far xxx

Jeroen, Thank you for the review! We will continue to do our best to make renting fast and easy for all rental businesses. We are happy to win your business and we will do our very best to keep you happy.

Very easy to use and has made the business more efficient.

Nothing, everything worked the way I wanted it to.

Thank you for your feedback Tom and happy to hear that Rentle has been helped your business!

Easy to use, easy to create new products. Clear software.

Software is a bit slow when you have lot of products in it.

Hi Jenni and thank you for your review! Happy to see that you find the software clear and easy to use. We are actively trying to upgrade the performance of the software and some of them have already been rolled out. Hopefully, these upgrades will help you even further! :)

Easy to use, for the staff and the costumers. Great service from Rental's employee.

To book a duration without being able to book in an other way. We organise a big Christmas market in november-december, dans I would have like to be able to do package deals. I'm also sad deposid are not possible in Canada, but I know it's coming in 2023.

Thank you Rebecka for your comments and feedback, we really appreciate it!

Easy to use and create new users, easy to learn and good customers service

Some moore reports of sales and for bookkeeping

Thank you John for your feedback!

Its friendly user interface that makes it easy for the customers to book online.

Not being able to block the products I do not want my customers to use

Ignacio, Thank you for the review! We will continue to build on a great user experience for your customers and you as well. We are glad to see you are taking advantage of Rentle's features and growing your business. One of the best things about Rentle is the flexibility of our system, and we have a few ways to handle this issue; your success manager will be reaching out to you.

Easy interface, excellent customer care, fair price

not much personalization of the welcome page, some bugs in the software, absence of an app

Thank you for feedback Giorgio! We have now released new features which give you much more control for customizing the look and feel of your welcome page and online store in general! Kind regards, Joel

I really like the customer flow of the product as well as the ease of setting up the business

I would like to be able to customize my emails, which I cannot do in the lite version

Hi Nikki! We are very glad to hear that the customer flow pleases you and it will be even better in the future. Also, your pain points have been noted ;)

Customer Support was phenomenal! We were walked through everything. The system is pretty easy to learn, and has been very effective.

Nothing really. Maybe some different time block options would be useful.

Thank you for your feedback Ann! We really appreciate it.

inventory management is what I needed, Rentle was easy to setup.

the interface could be more modern, with simple auto add products and self generating code

Many thanks for your feedback, Chris! We are looking into the possibilities to simplify setting up products and inventory. Feel free to add your ideas to our feedback board at https://feedback.rentle.io/tabs/7-ideas or reach out to us if you want to discuss further - we are always eager to learn :) Best, Bianka