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RentWorks Logo

RentWorks

4.5
(125)

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Car rental software with front counter and back office tools

(9)

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RentWorks Features

Features Summary

Functionality

4.4

/5

125

Total features

44

3 categories

RentWorks features

API
Access Controls/Permissions
Accounting
Activity Dashboard
Alerts/Notifications
Availability Management
Billing & Invoicing
Billing Rate Management

Common features of Fleet Management software

API
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
Automated Scheduling
Billing & Invoicing
Compliance Management
Cost Tracking

Screenshots

Contenders comparison

Functionality

4.4

/5

125

Price starts from

ic-pricetag

No pricing info

learn more

Total Features

44

Unique features

  • Performance Metrics

  • Transportation Management

  • Corporate Accounts

  • Fines Management

Functionality

4.6

/5

621

Price starts from

29

Per month

visit website

Total Features

106

Features in Common

26

Unique features

  • Mobile Access

  • Customizable Templates

  • For Retail

  • Rental Management

Functionality

4.3

/5

925

Price starts from

17

Per month

visit website

Total Features

81

Features in Common

20

Unique features

  • Incentive Management

  • Rate Management

  • For Vacation Rentals

  • Short/Long Term Rental

Common RentWorks comparisons

RentWorks logo
LoanerTrack logo
RentWorksvsLoanerTrack
RentWorks logo
Rent Centric logo
RentWorksvsRent Centric

Reviewers who mentioned features said:

TC
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Tina C.

Accounting,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Rentworks review from the accounting department

Reviewed 7 years ago

I can't talk about the operations side. In accounting, we use RW for posting revenue, Fleet depreciation, additions, dispositions, accrual and revenue reports. We post depreciation in Rentworks. If you ever want to reverse the posted depreciation, there is no reversal of the posting. Fleet depreciation has a handful of units that were sold many months/years ago and we have to manually remove them...

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thank you for your input, Tina. As you may know, we have created new reports to meet the requirement for your Accounting Software. Keep those suggestions coming!

PS
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Penny S.

Automotive, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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RENT A WRECK FRAN / PRICELESS

Reviewed 7 years ago

THE EASE OF USE IS THE MOST VALUED FEATURE. REPORTS ARE ACCURATE AND EASY TO TRAIN NEW EMPLOYEES AND FRANCHISEES

Pros

ease of use

Cons

needs to appear larger than it is

Vendor response

Hello Penny ! Thank you very much for taking the time to review us. We are very happy that you are pleased with our RentWorks Product. Thank you for choosing Bluebird Auto Rental Systems. By the way, be on the lookout for our next update (Version 5) coming up in the next couple months. Fresh new look and lots of enhancements!

JT
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JENNIFER T.

Automotive, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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BLUEBIRD

Reviewed 5 years ago

It has been a great experience. We not longer have to send our customers to outside rental companies to accommodate their rental needs.

Pros

Easy to use, saves customer information.

Cons

I would like to see more options when it comes to utilization reports.

Vendor response

Thank you for your review, Jennifer. There are actually several reports which show utilization. A Product Support Analyst will be contacting you to discuss.

MM
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Marta M.

Consumer Services, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Rofrer Venezuea Rentworks Review

Reviewed 7 years ago

It is easy to learn and use the system. It has all the information required to control the business. Sometimes it is missing more flexibility for management reports but it is complemented by Ciber query

Pros

Easy to use

Cons

Flexibility for some management reports

Vendor response

Hello Marta ! Thank you very much for taking the time to review us. We are very happy that you are pleased with our RentWorks Product. Thank you for choosing Bluebird Auto Rental Systems. By the way, be on the lookout for our next update (Version 5) coming up in the next couple months. Fresh new look and lots of enhancements!

TS
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Ted S.

Transportation/Trucking/Railroad, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great software and great support staff. Ideal for a growing rental car company.

Reviewed 6 years ago

Making the day to day much easier.

Pros

It's ease in renting/returning vehicles is far superior to other programs. It also puts great reports together and makes me look smarter!

Cons

Cars getting locked up by user error and how it will local up if you rent without putting in the dates first.

Vendor response

Thank you for your kind words, Ted! I will have Harry call you about locked records.

DT
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DENISE T.

Automotive, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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We are so glad we found a program we love!

Reviewed 7 years ago

Not only does the program work well but when ever we have a question or concern customer service is right there to help us through it! It doesn't get better than this!

Pros

Ease of use

Cons

At to times too customizable

Vendor response

Hello Denise ! Thank you very much for taking the time to review us. We are very happy that you are pleased with our RentWorks Product. Thank you for choosing Bluebird Auto Rental Systems. By the way, be on the lookout for our next update (Version 5) coming up in the next couple months. Fresh new look and lots of enhancements!

sk
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samuel k.

Architecture & Planning, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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An Overview of RentWorks: A Comprehensive Software Solution for Rental Car Fleet Management

Reviewed a year ago

Overall, RentWorks appears to be a reliable and useful tool for managing rental car fleets, but as with any software product, its effectiveness may depend on the specific needs and requirements of the user.

Pros

some of the features that are highly regarded in RentWorks include its user-friendly interface, robust reporting and analytics capabilities, and its ability to integrate with other systems used by rental car companies. Users also appreciate the flexibility and customizability of RentWorks, as it allows them to tailor the software to their specific business needs and workflows.Additionally, RentWorks...

Cons

I have reported that RentWorks can be complex and difficult to learn, especially for those who are not familiar with similar software systems. Additionally, some users have reported that the software can be slow or prone to crashes, particularly when dealing with large amounts of data.Another potential limitation of RentWorks is that it may not be the best fit for smaller rental car companies or...

Vendor response

Hi, Thank you for sharing your feedback on RentWorks. We recommend reaching out to our support team at support@barsnet.com as they could provide assistance in understanding the software.

SF
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Scott F.

Automotive, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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My Review of Bluebird Car Rental Software

Reviewed 4 years ago

Overall, I have had good experiences with RentWorks compared to other rental software I have used. Their software is very useful and easy to use, other than for Apple products, and it has definitely had a positive influence on the productivity of the company I work for. I also have had very excellent service from their support staff, and for these reasons, I would recommend this product to other companies.

Pros

I really liked that the software had numerous features that made my daily duties easier to perform, and for the most part, it was easy to use. I also have had excellent experiences with their support team whenever I have had any issue or have needed to set up a new machine.

Cons

I do not like that they do not offer easier ways to install their software on Apple computers or mobile devices. They do provide a workaround that is accessible through an internet browser; however, I have found it not to be very user friendly and is honestly kind of clunky compared to merely opening an application. My only other complaint is that the software eventually times out from the server and either has error messages or needs to be restarted. I understand that there is probably no getting around this, but it should take longer to have issues in my opinion.

Vendor response

Hi Scott, thank you for taking the time to provide your feedback and for the kind words! There is in fact a way to access the software through a browser and the software is also available in the Apple store and the Google Play store. Feel free to get in touch with me if you'd like more details. Francine.Dunn@barsnet.com Thanks again for the feedback!

AC
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Andrew C.

Automotive, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Over a decade with good results.

Reviewed 7 years ago

We've been using RentWorks for over a decade and it handles all of our automotive rental contracts, and many aspects of our fleet management and offers great reporting. The interface feels out of date and the workflow is sometimes unintuitive or convoluted, but the customer service reps are good at walking us through how to most effectively work with it when we have questions. Integrated credit card...

Pros

The price is right. The reporting engine is good and the fleet management features work well for our needs across 3 locations. We've been working with their web API for a while and with any luck, we'll have online reservations working through our website soon. (They also have a turn-key web reservation system available if you don't need extensive customization.) As the software is under constant development, there is a chance to have your feedback lead to actual changes in upcoming software releases (to the extent your requests are in line with their development goals).

Cons

User interface design is a frustratingly low priority. If a feature can technically be said to "work," it won't typically merit the additional development time to integrate it cleanly. The whole interface is designed at a fixed 1024x768 resolution (the same resolution supported by my IBM PS/2 back in 1994) which feels pretty inefficient, requiring simple tasks (eg. checking out a car) to be broken into 6 or more screens that need to be tabbed back and forth between. The print engine is ancient and horrible in every way conceivable. There is no simple installer package, so software installs are unnecessarily complicated and error-prone enough that the company suggests having their customer support log in remotely to install the web client on each computer themselves for a cost.

Vendor response

Hello Andrew ! Thank you very much for taking the time to review us. We are very happy that you are pleased with our RentWorks Product. Thank you for choosing Bluebird Auto Rental Systems. By the way, be on the lookout for our next update (Version 5) coming up in the next couple months. Fresh new look and lots of enhancements!

DP
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David P.

Automotive, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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Good Product, Bad Support

Reviewed 4 years ago

I run a small fleet of rental cars and it's more than enough. However, my personal opinion is that these people don't care about you or your business. The support is really bad. I have been trying to implement chip and pin for a year and they will not return my emails. They just did an upgrade in the middle of the day that crashed the system and cost me several customers. I'd like to know the genius who made that call. You're fired! My franchise will not let me use another software so I am stuck for now. Don't make the same mistake. In four years of paying support to this company (which they increased by 50% last year without any warning) I have never had a phone call from a sales rep. There are some really good coders there, just need to work on people skills.

Pros

Relatively easy to use, lots of features (that we don't use), excellent reporting, solid consistent performance.

Cons

The software is fine. Like any software it has its quarks.

Vendor response

Hi David, thank you for taking the time to leave us some feedback, it's certainly appreciated. We're sorry to hear that you've been experiencing issues with support. We'd be happy to discuss the issues you brought up and see how we can resolve them. We'll be in touch with you shortly to discuss a solution. Thanks again for the feedback!

CC
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Chris C.

Translation and Localization, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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RentWorks does it all.

Reviewed 7 years ago

My company has been using Rent Works for as long as I can remember. They tried a couple other programs, and kept switching, unsatisfied with them until they found RentWorks. RentWorks makes things so simple. Booking and scheduling rentals, damages and repairs, billing. It handles everything you need to run a car rental company. Their support staff are top notch. Put in a support ticket, and someone is usually on the phone with you within 10 minutes taking care of your problem. There is a bit of a learning curve with RentWorks, which is to be expected from such a powerful program, but the great thing is they offer excellent training, online, and in person. I doubt you'll ever find a better solution for car rentals.

Pros

It handles everything when it comes to car rentals. You don't need a separate program for tracking damages and claims, or repairs. There is a report for just about anything you could think of.

Cons

It doesnt maximize the window.

Vendor response

Hello Chris ! Thank you very much for taking the time to review us. We are very happy that you are pleased with our RentWorks Product. Thank you for choosing Bluebird Auto Rental Systems. By the way, be on the lookout for our next update (Version 5) coming up in the next couple months. Fresh new look and lots of enhancements!

JJ
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Jason J.

Automotive, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Rental Manager

Reviewed 7 years ago

Everyone is friendly when you call. The staff has always been helpful in any situation. They have worked w/ me on the easy stuff and they do not make me feel like an idiot on simple fixes. I've stumped them before on troublesome issues and they stuck w/ it until the problem was solved. I would like to give a Big Thank you to the rep in Nashville for always helping me w/ a touch of friendly Southern charm and speaking to me at a level that is easily understood.

Pros

It's Easy, Fast, and can be customized.

Cons

The fact that the Unit # does not show on the payments Screen and that there is no EASY WAY to just go back once you have submitted print.

Vendor response

Hello Jason ! Thank you very much for taking the time to review us. We are very happy that you are pleased with our RentWorks Product. Thank you for choosing Bluebird Auto Rental Systems. By the way, be on the lookout for our next update (Version 5) coming up in the next couple months. Fresh new look and lots of enhancements!

SR
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Sabrina R.

Leisure, Travel & Tourism, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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better than the rest!

Reviewed 7 years ago

Our company has used RentWorks for going on 13 years now. We couldn't be happier with them. The Customer Service is above excellent. It is refreshing to be treated like no matter how big or small your company is, you have value! Also nice that when you call for a problem, they take care of super fast, explain what or why and never make you feel bad for it. I have worked for other companies that have other rental programs and I would never want to go back! Thanks, Bluebird!

Pros

that it is all inclusive for every aspect of our business

Cons

sometimes, I have to really search on where or how to run some reports

Vendor response

Hello Sabrina ! Thank you very much for taking the time to review us. We are very happy that you are pleased with our RentWorks Product. Thank you for choosing Bluebird Auto Rental Systems. By the way, be on the lookout for our next update (Version 5) coming up in the next couple months. Fresh new look and lots of enhancements!

CW
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Chris W.

Transportation/Trucking/Railroad, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great Rental Data Manager

Reviewed 4 months ago
Pros

The data management portion of the program has been very useful when our main rental program has limitations for historical data storage.

Cons

With how much information is available, it can be hard to find what report you are looking for.

Vendor response

Hi Chris, Thank you for the positive review. Bluebird was built to ensure clients could make the best business decisions based on data and metrics. If you ever need a hand with reports, reach out to our support team.

RN
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Ryan N.

Automotive, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Ease of use

Reviewed 7 years ago

Overall good. I feel the ease of use really just based on the user interface can improve. Seems a little out dated.

Pros

The customer support behind it. It has the capabilities to cover many things. Many different types of rental customers can be covered using this software.

Cons

Data entry seems cumbersome. It would be nice if we could hand the customer a tablet or something to do some of the input themselves before hand. The credit card entry seems touchy. The software may be too broad for our little niche. Which is mostly replacement billing. Split billing is difficult. We don't always know if the bill will be split at the time of check out. So upon check in if we need to modify the contract to a split bill creates a problem when carrying out tax properly.

Vendor response

Hello Ryan ! Thank you very much for taking the time to review us. We are very happy that you are pleased with our RentWorks Product. Thank you for choosing Bluebird Auto Rental Systems. By the way, be on the lookout for our next update (Version 5) coming up in the next couple months. Fresh new look and lots of enhancements!

JB
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Jeff B.

Automotive, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Easy / Fast / Helpful

Reviewed 7 years ago

I contacted support to get Rentworks installed on another computer and support quickly sent me the link so that I could take care of it myself. When I had a question about the install I was quickly answered by the support rep that originally helped me. She had everything up and running for us very quickly.

Pros

Very easy to use and train new people to use. Reporting is very efficient and well laid out.

Cons

Wish we were able to view the program "Full Screen".

Vendor response

Hello Jeff ! Thank you very much for taking the time to review us. We are very happy that you are pleased with our RentWorks Product. Thank you for choosing Bluebird Auto Rental Systems. By the way, be on the lookout for our next update (Version 5) coming up in the next couple months. Fresh new look and lots of enhancements!

DA
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Danielle A.

Automotive, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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RW Overview

Reviewed 7 years ago

RW has allowed us to get rid of manual processes in regards to Wizard flowing into our accounting program, which is great. It does still seem to have quite a few glitches which are why I didn't give it 5 stars. The data often gets backlogged and when working in RW and I need to contact support regularly to fix issues. Working with Louise has been great, she is very helpful but when she is gone it can be difficult to find the right person.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hello Danielle ! Thank you very much for taking the time to review us. We are very happy that you are pleased with our RentWorks Product. Thank you for choosing Bluebird Auto Rental Systems. By the way, be on the lookout for our next update (Version 5) coming up in the next couple months. Fresh new look and lots of enhancements!

EP
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Eugene P.

Automotive, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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great product. useful tools.

Reviewed 7 years ago

great product. helps us to manage fleet and contracts in an all in one system. there are useful tools that help us to run reports that help to maximize efficiency and productivity. the company has great customer service; however, the only draw back to this is that we (given our time zone) have a small window of opportunity to contact support should we experience any issues.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hello Eugene ! Thank you very much for taking the time to review us. We are very happy that you are pleased with our RentWorks Product. Thank you for choosing Bluebird Auto Rental Systems. By the way, be on the lookout for our next update (Version 5) coming up in the next couple months. Fresh new look and lots of enhancements!

IP
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Ian P.

Automotive, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent Easy to Use software package

Reviewed 7 years ago

Having used other "big ticket" software packages in the past, it was refreshing to have a comprehensive, easy to use rental software package that was reasonably priced. Team this with extraordinary Customer Service, a CEO who is interested in her customer's experiences, and eager to help with any issues that may develop. And importantly a CEO who is accessible when you wish to speak with her. Great Software, great people.... great partners in business.

Pros

It has every report you may need to operate your business efficiently, and if you need a new one, they can set it up for you.... and it is easy to use.

Cons

So many reports you sometimes have difficulty remembering where to find those reports you need.

Vendor response

Hello Ian ! Thank you very much for taking the time to review us. We are very happy that you are pleased with our RentWorks Product. Thank you for choosing Bluebird Auto Rental Systems. By the way, be on the lookout for our next update (Version 5) coming up in the next couple months. Fresh new look and lots of enhancements!

IC
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Israel C.

Consumer Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Rent works at my office

Reviewed 7 years ago

I have been in car rental for 15 years and have used many programs and by far rentworks is the best...may not be the easiest at first but once you get it there's so much you can do on it

Pros

The reports and ability to see actual revenues split between different class codes

Cons

At first it is a little complicated

Vendor response

Hello Israel ! Thank you very much for taking the time to review us. We are very happy that you are pleased with our RentWorks Product. Thank you for choosing Bluebird Auto Rental Systems. By the way, be on the lookout for our next update (Version 5) coming up in the next couple months. Fresh new look and lots of enhancements!

ER
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Ellen R.

Automotive, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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RDR Car Rental

Reviewed 7 years ago

Since switching to Blubird we are very happy. The customer service is excellent. They are prompt and curtious . I love working with Bluebird.

Pros

Easy to open/close. Lots of reports for anything you need

Cons

Cash receipts. I would rather pull up the contract and pay there.

Vendor response

Hello Ellen ! Thank you very much for taking the time to review us. We are very happy that you are pleased with our RentWorks Product. Thank you for choosing Bluebird Auto Rental Systems. By the way, be on the lookout for our next update (Version 5) coming up in the next couple months. Fresh new look and lots of enhancements!

LR
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LORI R.

Automotive, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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BLUEBIRD REVIEW

Reviewed 2 months ago
Pros

FAIRLY EASY SOFTWARE TO USE FOR OUR FLEET MANAGEMENT AND DAILY RENTALS

Cons

NOT REALLY EASY TO DO MONTH TO MONTH BILLING WITH LONG TERM LEASES

TD
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THERESA D.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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EASY TO USE

Reviewed 6 years ago
Pros

EASY TO USE CUSTOMER SERVICE IS VERY HELPFUL EASY TO RUN REPORTS EASY TO CHECK PEOPLE IN AND OUT OF VEHICLES

Cons

SOMETIMES CANNOT FIND THINGS AS EASY ALOT OF FOLDERS TO SEARCH IN GETS A LITTLE CONFUSING AT TIMES

Vendor response

Thank you so much for your kind words, Theresa! Don't forget to use the WIKI to help you see what is in all the folders. Simply click on HELP in the Lower Left, then select RentWorks Wiki in the Upper Left.

ZM
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Zahi M.

Automotive, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best thing that ever since moon landing

Reviewed 7 years ago

I have been using rentworks since they were super dos very user freindly best reports best accoynting and claim managment

Pros

Reports

Cons

None

Vendor response

Hello Xahi ! Thank you very much for taking the time to review us. We are very happy that you are pleased with our RentWorks Product. Thank you for choosing Bluebird Auto Rental Systems. By the way, be on the lookout for our next update (Version 5) coming up in the next couple months. Fresh new look and lots of enhancements!

EC
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Eric C.

Automotive, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Blue Bird Auto Rental Systems

Reviewed 7 years ago

I only have been using RentWorks since July of this year and the system itself is great! It does so much I'm just amazed on how deep the bunny hole goes. And if I ever have any questions, the customer support line is always there to help, and trust me, I use it!!

Pros

The ease of access, and team viewer

Cons

It's so broad and covers so much, as soon as I get one thing down, there's so much more to learn

Vendor response

Hello Eric ! Thank you very much for taking the time to review us. We are very happy that you are pleased with our RentWorks Product. Thank you for choosing Bluebird Auto Rental Systems. By the way, be on the lookout for our next update (Version 5) coming up in the next couple months. Fresh new look and lots of enhancements!