RentWorks Features

RentWorks

Car rental software with front counter and back office tools

4.53/5 (120 reviews)

RentWorks Feature Summary

  • Unlimited rate types, calculations, and quotes
  • Hourly, daily, weekly, monthly, long term rentals
  • Corporate customer rates
  • Insurance replacement
  • Rate utilization
  • Renter and customer files
  • System automatically issues RA numbers
  • Accurate calculation of rental charges
  • Void contracts
  • Full vehicle transaction history
  • Multiple fuel types
  • Policy management
  • Calculate sales tax, excise tax, and fees
  • Close and print rental agreements
  • Check vehicle availability and pricing for walk-ups
  • Define marketing rules
  • Handle tax exempt rentals
  • Pending contracts file
  • Calculate city taxes, airport and state/province surcharge
  • Credit card authorization and draft capture system
  • User-defined minimum and underage drivers
  • Unlimited notes for each contract, vehicle or renter
  • Translatable into most languages
  • Provide menu level and field level security
  • Store corporate profiles
  • Store accounts receivable customer numbers
  • Assign specific rates to corporate accounts
  • Multiple split billing among insurance
  • Direct billing to customers
  • Determine due back time and extensions
  • Store insurance claims information
  • Reservations
  • Fleet operations and maintenance
  • Projected availability module
  • Parking violation management
  • Cash drawer reconciliation module
  • Key interfaces
  • Inquiries, reports and lists
  • Fleet reports
  • Management reports
  • Exception reports
  • Vehicle damage
  • Check-in screen
  • Reservation planner
  • Fleet management
  • Time clock
  • Internal e-mail and messaging

Competitor Feature Comparison

Account Reconciliation
Accounting Management
Authentication
Availability Management
Billing & Invoicing
Calendar Management
Cash Management
Claims Management
Customer Accounts
Customer Database
Customer History
Customizable Reporting
Data Import/Export
Exception Reporting
File Management
Quote Management
Reservations Management
Revenue Management
Sales Tax Management
Scheduled Reporting
Summary Reports
Transaction History
Transportation Management
Visit WebsiteCompare App
Account Reconciliation
Accounting Management
Authentication
Availability Management
Billing & Invoicing
Calendar Management
Cash Management
Claims Management
Customer Accounts
Customer Database
Customer History
Customizable Reporting
Data Import/Export
Exception Reporting
File Management
Quote Management
Reservations Management
Revenue Management
Sales Tax Management
Scheduled Reporting
Summary Reports
Transaction History
Transportation Management
Visit WebsiteCompare App
Account Reconciliation
Accounting Management
Authentication
Availability Management
Billing & Invoicing
Calendar Management
Cash Management
Claims Management
Customer Accounts
Customer Database
Customer History
Customizable Reporting
Data Import/Export
Exception Reporting
File Management
Quote Management
Reservations Management
Revenue Management
Sales Tax Management
Scheduled Reporting
Summary Reports
Transaction History
Transportation Management
Visit WebsiteCompare App

RentWorks Feature Reviews

25 reviewers had the following to say about RentWorks's features:

Marta Moran

Rofrer Venezuea Rentworks Review

2016-12-09

Sometimes it is missing more flexibility for management reports but it is complemented by Ciber query

Pros

Easy to use

Cons

Flexibility for some management reports

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Bluebird Auto Rental Systems


Hello Marta ! Thank you very much for taking the time to review us. We are very happy that you are pleased with our RentWorks Product.
Thank you for choosing Bluebird Auto Rental Systems.
By the way, be on the lookout for our next update (Version 5) coming up in the next couple months. Fresh new look and lots of enhancements!

Read more
Andrew Chapman

Over a decade with good results.

2016-12-11

The interface feels out of date and the workflow is sometimes unintuitive or convoluted, but the customer service reps are good at walking us through how to most effectively work with it when we have questions.

Pros

We've been working with their web API for a while and with any luck, we'll have online reservations working through our website soon.

Cons

If a feature can technically be said to "work," it won't typically merit the additional development time to integrate it cleanly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from Bluebird Auto Rental Systems


Hello Andrew ! Thank you very much for taking the time to review us. We are very happy that you are pleased with our RentWorks Product.
Thank you for choosing Bluebird Auto Rental Systems.
By the way, be on the lookout for our next update (Version 5) coming up in the next couple months. Fresh new look and lots of enhancements!

Read more
Kerrin Jackson

Frequent User

2018-10-16

Small errors are fixed with a phone call, reports are very easy to understand and dashboard east to navigate

Pros

Ease of access, syncs with clientele database

Cons

nothing it is very user friendly, small printing glitches but nothing they reps cant handle

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
THERESA DIELMAN

EASY TO USE

2017-12-05

Pros

EASY TO USE CUSTOMER SERVICE IS VERY HELPFUL EASY TO RUN REPORTS EASY TO CHECK PEOPLE IN AND OUT OF VEHICLES

Cons

SOMETIMES CANNOT FIND THINGS AS EASY ALOT OF FOLDERS TO SEARCH IN GETS A LITTLE CONFUSING AT TIMES

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Bluebird Auto Rental Systems


Thank you so much for your kind words, Theresa!

Don't forget to use the WIKI to help you see what is in all the folders.

Simply click on HELP in the Lower Left, then select RentWorks Wiki in the Upper Left.

Read more
Sabrina Randall

better than the rest!

2016-12-09

We couldn't be happier with them. The Customer Service is above excellent.

Pros

that it is all inclusive for every aspect of our business

Cons

sometimes, I have to really search on where or how to run some reports

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Bluebird Auto Rental Systems


Hello Sabrina ! Thank you very much for taking the time to review us. We are very happy that you are pleased with our RentWorks Product.
Thank you for choosing Bluebird Auto Rental Systems.
By the way, be on the lookout for our next update (Version 5) coming up in the next couple months. Fresh new look and lots of enhancements!

Read more
Ted Sweeney

Great for Loaner and Retail Rental Companies

2016-12-16

I've used rental software that's good for retail business and software good for loaner business. Bluebird is the one system that is good for both. I recommend it to companies that rent retail as well as dealership/insurance.

Pros

Flexibility of what it can do, reports and fleet are its strongest features.

Cons

You can sometimes get stuck trying to change billing from retail to loaner.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering RentWorks

There are a ton of report options, but I haven't been able to find a complete revenue report that can be sent straight to the printer.

Source: Capterra
Helpful?   Yes   No

Response from Bluebird Auto Rental Systems


Hello Ted ! Thank you very much for taking the time to review us. We are very happy that you are pleased with our RentWorks Product.
Thank you for choosing Bluebird Auto Rental Systems.
By the way, be on the lookout for our next update (Version 5) coming up in the next couple months. Fresh new look and lots of enhancements!

Read more
Ian Proverbs

Excellent Easy to Use software package

2016-12-16

Team this with extraordinary Customer Service, a CEO who is interested in her customer's experiences, and eager to help with any issues that may develop.

Pros

It has every report you may need to operate your business efficiently, and if you need a new one, they can set it up for you.... and it is easy to use.

Cons

So many reports you sometimes have difficulty remembering where to find those reports you need.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering RentWorks

If you are looking for a reasonably priced software to improve your efficiency, Bluebird is the answer.

Source: Capterra
Helpful?   Yes   No

Response from Bluebird Auto Rental Systems


Hello Ian ! Thank you very much for taking the time to review us. We are very happy that you are pleased with our RentWorks Product.
Thank you for choosing Bluebird Auto Rental Systems.
By the way, be on the lookout for our next update (Version 5) coming up in the next couple months. Fresh new look and lots of enhancements!

Read more
Penny Sottile

RENT A WRECK FRAN / PRICELESS

2016-12-09

THE EASE OF USE IS THE MOST VALUED FEATURE. REPORTS ARE ACCURATE AND EASY TO TRAIN NEW EMPLOYEES AND FRANCHISEES

Pros

ease of use

Cons

needs to appear larger than it is

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Bluebird Auto Rental Systems


Hello Penny ! Thank you very much for taking the time to review us. We are very happy that you are pleased with our RentWorks Product.
Thank you for choosing Bluebird Auto Rental Systems.
By the way, be on the lookout for our next update (Version 5) coming up in the next couple months. Fresh new look and lots of enhancements!

Read more
JENNIFER TRAUM

BLUEBIRD

2018-11-20

We not longer have to send our customers to outside rental companies to accommodate their rental needs.

Pros

Easy to use, saves customer information.

Cons

I would like to see more options when it comes to utilization reports.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Bluebird Auto Rental Systems


Thank you for your review, Jennifer.

There are actually several reports which show utilization.

A Product Support Analyst will be contacting you to discuss.

Read more
Ryan Nardini

Ease of use

2016-12-20

I feel the ease of use really just based on the user interface can improve.

Pros

The customer support behind it.

Cons

Which is mostly replacement billing. Split billing is difficult.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from Bluebird Auto Rental Systems


Hello Ryan ! Thank you very much for taking the time to review us. We are very happy that you are pleased with our RentWorks Product.
Thank you for choosing Bluebird Auto Rental Systems.
By the way, be on the lookout for our next update (Version 5) coming up in the next couple months. Fresh new look and lots of enhancements!

Read more
Chris Claus

RentWorks does it all.

2016-12-09

Booking and scheduling rentals, damages and repairs, billing. It handles everything you need to run a car rental company.

Pros

There is a report for just about anything you could think of.

Cons

It doesnt maximize the window.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Bluebird Auto Rental Systems


Hello Chris ! Thank you very much for taking the time to review us. We are very happy that you are pleased with our RentWorks Product.
Thank you for choosing Bluebird Auto Rental Systems.
By the way, be on the lookout for our next update (Version 5) coming up in the next couple months. Fresh new look and lots of enhancements!

Read more
Ellen Runge

RDR Car Rental

2016-12-09

Since switching to Blubird we are very happy. The customer service is excellent.

Pros

Lots of reports for anything you need

Cons

Cash receipts. I would rather pull up the contract and pay there.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering RentWorks

None..it's great

Source: Capterra
Helpful?   Yes   No

Response from Bluebird Auto Rental Systems


Hello Ellen ! Thank you very much for taking the time to review us. We are very happy that you are pleased with our RentWorks Product.
Thank you for choosing Bluebird Auto Rental Systems.
By the way, be on the lookout for our next update (Version 5) coming up in the next couple months. Fresh new look and lots of enhancements!

Read more
Alejandro Quintero

Great Tool for Car Rental Industry

2016-12-10

I can run reports, statistics, performance, and other business trends and measurements that helps us plan, make strategies, correct practices, review and reward employees performance with the only goal to become a better company in the industry.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Bluebird Auto Rental Systems


Hello Alejanro ! Thank you very much for taking the time to review us. We are very happy that you are pleased with our RentWorks Product.
Thank you for choosing Bluebird Auto Rental Systems.
By the way, be on the lookout for our next update (Version 5) coming up in the next couple months. Fresh new look and lots of enhancements!

Read more
Candice Kerr

Good software for car rental business of any size

2017-01-06

Although the UI has the appearance of older Windows versions, it is still very user-friendly.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Bluebird Auto Rental Systems


Hello Candice! Thank you very much for taking the time to review us. We are very happy that you are pleased with our RentWorks Product.

Thank you for choosing Bluebird Auto Rental Systems.

By the way, be on the lookout for our next update (Version 5) coming up in the next couple months. Fresh new look and lots of enhancements!

Read more
Zahi Murji

Best thing that ever since moon landing

2016-12-10

I have been using rentworks since they were super dos very user freindly best reports best accoynting and claim managment

Pros

Reports

Cons

None

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering RentWorks

Very satisfied

Source: Capterra
Helpful?   Yes   No

Response from Bluebird Auto Rental Systems


Hello Xahi ! Thank you very much for taking the time to review us. We are very happy that you are pleased with our RentWorks Product.
Thank you for choosing Bluebird Auto Rental Systems.
By the way, be on the lookout for our next update (Version 5) coming up in the next couple months. Fresh new look and lots of enhancements!

Read more
David Pearce

Good Product, Bad Support

2020-05-21

They just did an upgrade in the middle of the day that crashed the system and cost me several customers. I'd like to know the genius who made that call.

Pros

Relatively easy to use, lots of features (that we don't use), excellent reporting, solid consistent performance.

Cons

The software is fine. Like any software it has its quarks.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

1/10
Source: Capterra
Helpful?   Yes   No

Response from Bluebird Auto Rental Systems


Hi David, thank you for taking the time to leave us some feedback, it's certainly appreciated. We're sorry to hear that you've been experiencing issues with support. We'd be happy to discuss the issues you brought up and see how we can resolve them. We'll be in touch with you shortly to discuss a solution. Thanks again for the feedback!

Read more
ANDREA BUSHNELL

HEAD CASHIER

2016-12-16

The program reports are very helpful.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Bluebird Auto Rental Systems


Thank you for such a great review Andrea,.

Read more
FREDDY REVERON

Great software

2016-12-09

Easy to set up and use it has a lot of reporting. The support staff attends and resolves cases quickly.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Bluebird Auto Rental Systems


Hello Freddy ! Thank you very much for taking the time to review us. We are very happy that you are pleased with our RentWorks Product.
Thank you for choosing Bluebird Auto Rental Systems.
By the way, be on the lookout for our next update (Version 5) coming up in the next couple months. Fresh new look and lots of enhancements!

Read more
Ted Sweeney

Great software and great support staff. Ideal for a growing rental car company.

2018-02-09

Making the day to day much easier.

Pros

It also puts great reports together and makes me look smarter!

Cons

Cars getting locked up by user error and how it will local up if you rent without putting in the dates first.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Bluebird Auto Rental Systems


Thank you for your kind words, Ted!

I will have Harry call you about locked records.

Read more
Tina Chahal

Rentworks review from the accounting department

2016-12-09

I can't talk about the operations side. In accounting, we use RW for posting revenue, Fleet depreciation, additions, dispositions, accrual and revenue reports.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No

Response from Bluebird Auto Rental Systems


Thank you for your input, Tina. As you may know, we have created new reports to meet the requirement for your Accounting Software.

Keep those suggestions coming!

Read more
Jeff Bucko

Easy / Fast / Helpful

2016-12-09

I contacted support to get Rentworks installed on another computer and support quickly sent me the link so that I could take care of it myself. When I had a question about the install I was quickly answered by the support rep that originally helped me. She had everything up and running for us very quickly.

Pros

Very easy to use and train new people to use. Reporting is very efficient and well laid out.

Cons

Wish we were able to view the program "Full Screen".

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Bluebird Auto Rental Systems


Hello Jeff ! Thank you very much for taking the time to review us. We are very happy that you are pleased with our RentWorks Product.
Thank you for choosing Bluebird Auto Rental Systems.
By the way, be on the lookout for our next update (Version 5) coming up in the next couple months. Fresh new look and lots of enhancements!

Read more
EDWARD BRESNAHAN

26 YEARS OUTSTANDING SERVICE

2016-12-16

The team continues to provide outstanding product and service! A vital partner in our success for over 25 years!

Pros

Windows platform compatibility with other app & devices are; equifax, verifone, report writer.

Cons

PRINTS RA'S TOO SLOW

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering RentWorks

GREAT SERVICE - WORK DIRECTLY WITH THE OWNER !

Source: Capterra
Helpful?   Yes   No

Response from Bluebird Auto Rental Systems


Hello Edward ! Thank you very much for taking the time to review us. We are very happy that you are pleased with our RentWorks Product.
Thank you for choosing Bluebird Auto Rental Systems.
By the way, be on the lookout for our next update (Version 5) coming up in the next couple months. Fresh new look and lots of enhancements!

Read more
Israel Castillo jr

Rent works at my office

2016-12-09

I have been in car rental for 15 years and have used many programs and by far rentworks is the best...may not be the easiest at first but once you get it there's so much you can do on it

Pros

The reports and ability to see actual revenues split between different class codes

Cons

At first it is a little complicated

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering RentWorks

No

Source: Capterra
Helpful?   Yes   No

Response from Bluebird Auto Rental Systems


Hello Israel ! Thank you very much for taking the time to review us. We are very happy that you are pleased with our RentWorks Product.
Thank you for choosing Bluebird Auto Rental Systems.
By the way, be on the lookout for our next update (Version 5) coming up in the next couple months. Fresh new look and lots of enhancements!

Read more
Ken Wilshaw

Outstanding Software

2016-12-09

The revenue, utilization and projection reports are excellent.

Pros

Up to date software.

Cons

None

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10

Recommendations to others considering RentWorks

None needed.

Source: Capterra
Helpful?   Yes   No

Response from Bluebird Auto Rental Systems


Hello Ken ! Thank you very much for taking the time to review us. We are very happy that you are pleased with our RentWorks Product.
Thank you for choosing Bluebird Auto Rental Systems.
By the way, be on the lookout for our next update (Version 5) coming up in the next couple months. Fresh new look and lots of enhancements!

Read more
WENDELLS RAPHAEL

EXCEPTIONAL SERVICE

2017-01-05

THE INTEGRATION WITH EXTERNAL VENDORS WORKS GREAT.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Bluebird Auto Rental Systems


Thank you so much for your review, Wendells! We truly enjoy you and your staff too...

Read more