App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

RentWorks Logo

RentWorks

Car rental software with front counter and back office tools

see alternatives

(9)

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more

RentWorks Reviews - Page 4

Filter reviews by

Overall rating


Company size


Industry


Time used


125 reviews

Recommended

JR
AvatarImg

Josh R.

Automotive, 201-500 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great Customer service!

Reviewed 7 years ago

The program works very well for my company, though when I did have some questions the wonderful support team was able to follow up with me and resolve my issues :)

Pros

Ease of use

Cons

some menu trees can be confusing to find things, but the wiki makes it somewhat easy to find things

Vendor response

Hello Josh ! Thank you very much for taking the time to review us. We are very happy that you are pleased with our RentWorks Product. Thank you for choosing Bluebird Auto Rental Systems. By the way, be on the lookout for our next update (Version 5) coming up in the next couple months. Fresh new look and lots of enhancements!

KI
AvatarImg

Kara I.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

"Under New Management"

Reviewed 9 years ago

I took over management of our rental car company last May. Not knowing anything about the Blue Bird Rental Systems they provided excellent training to me and our new staff. In addition to the training they also gave great tech support for the times that I had problems or couldn't figure something out. One of their advisers even stayed well after their closing time to help me out. I have been able to streamline our processes utilizing their system and our rental company is running smoother than ever. Thank you Blue Bird for helping me make the most out of our company.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hello Kara ! Thank you very much for taking the time to review us. We are very happy that you are pleased with our RentWorks Product. Thank you for choosing Bluebird Auto Rental Systems. By the way, be on the lookout for our next update (Version 5) coming up in the next couple months. Fresh new look and lots of enhancements!

TB
AvatarImg

Tyler B.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Small Operation!

Reviewed 7 years ago

Bluebird is a great product for those renting cars, however, if you're a smaller company such as myself, it is a little pricey on a monthly basis and to start up. Their support is second to none and when you need assistance they are right there to help. There are rarely any glitches which keep you and your company running smoothly. Bluebird is able to accept rates from Rezpower, but they want a lot of money to download that interface - I personally feel it is overpriced for that particular feature.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hello Tyler ! Thank you very much for taking the time to review us. We are very happy that you are pleased with our RentWorks Product. Thank you for choosing Bluebird Auto Rental Systems. By the way, be on the lookout for our next update (Version 5) coming up in the next couple months. Fresh new look and lots of enhancements!

IC
AvatarImg

ISRAEL C.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

GREETTINGS

Reviewed 7 years ago

I BEING WORKING WITH RENT WORKS FOR THE LAST 15 YEARS AND OPEN 3 SUCCESSFUL CAR RENTAL COMPANIES USING IT, I LOVE RENT WORKS AS WELL AS THE TEAM BEHIND, ALWAYS PLEASANT TO DEAL WITH NO MATTER THE SITUATION , I LIKE TO GIVE SPECIAL THANKS TO ANGELA MARGOLIT FOR ALL HER HARD WORK, DEDICATION, SUPPORT AND LOVE TO ME AND MY 777EXOTICS.COM 'S FAMILY, THANK YOU SINCERELY. ISRAEL CASTILLO OWNER AND CEO OF: 777 EXOTIC CAR RENTALS INC.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hello Israel ! Thank you very much for taking the time to review us. We are very happy that you are pleased with our RentWorks Product. Thank you for choosing Bluebird Auto Rental Systems. By the way, be on the lookout for our next update (Version 5) coming up in the next couple months. Fresh new look and lots of enhancements!

CH
AvatarImg

Colleen H.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Colleen's Review of Rent Works

Reviewed 7 years ago

Customer support is good. I've had prompt assistance when I needed it. Ease of use well here's an example. If a customer pays rental by Master Card and we refund customer for gas on his Visa, we can't enter it in Rent Works because Visa wasn't how he paid the rental in the first place. If you could fix that it would be appreciated. I don't know about value for money because I don't know how much the application cost.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hello Colleen Thank you very much for taking the time to review us. We are very happy that you are pleased with our RentWorks Product. Thank you for choosing Bluebird Auto Rental Systems. By the way, be on the lookout for our next update (Version 5) coming up in the next couple months. Fresh new look and lots of enhancements!

JK
AvatarImg

Jessica K.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Knowledgeable, friendly and efficient service

Reviewed 7 years ago

We have been a customer of Bluebird for over 20 years and in that time their service has always been top notch. From the owner, to the receptionist they are always courteous and knowledgeable with any questions that my arise. They seem to genuinely care about our needs and are always striving to stay ahead of the technology curve making all aspects of the rental business process seemless.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hello Jessica! Thank you very much for taking the time to review us. We are very happy that you are pleased with our RentWorks Product. Thank you for choosing Bluebird Auto Rental Systems. By the way, be on the lookout for our next update (Version 5) coming up in the next couple months. Fresh new look and lots of enhancements!

RC
AvatarImg

Raymond C.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Efficient system

Reviewed 7 years ago

Overall I am happy with the system although the price has gone up far more than I anticipated when I first started with BlueBird. I really feel that better customer followup up features need to be available to us utilizing email address in the system. This feature would allow us to ascertain how customers view interacting with us and show us what are ding right and not so much.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hello Raymond ! Thank you very much for taking the time to review us. We are very happy that you are pleased with our RentWorks Product. Thank you for choosing Bluebird Auto Rental Systems. By the way, be on the lookout for our next update (Version 5) coming up in the next couple months. Fresh new look and lots of enhancements!

CJ
AvatarImg

Carnie J.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Great system and service

Reviewed 7 years ago

My experience has been a very positive one in relation to the Bluebird system and the service. New to it I found it very user friendly and easy to maneuver thru the different screens and find what is good to use for our business. Customer support was easy to reach in a very timely fashion and they were able to assist and get me back working.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Aloha Carnie! Thank you very much for taking the time to review us again. We are very happy that you are pleased with our RentWorks Product. Keep it up, we love hearing from you. By the way, be on the lookout for our next update (Version 5) coming up in the next couple months. Fresh new look and lots of enhancements!

JS
AvatarImg

Joe S.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Outstanding Support

Reviewed 7 years ago

As a fleet manager, I run many different reports. Our continuous growth gives us the need for more vital information. I may know what results I would like to see. That is where Rent Works comes in. They understand what information I am trying to gather and they teach me (not tell me) how to generate these reports.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hello Joe ! Thank you very much for taking the time to review us. We are very happy that you are pleased with our RentWorks Product. Thank you for choosing Bluebird Auto Rental Systems. By the way, be on the lookout for our next update (Version 5) coming up in the next couple months. Fresh new look and lots of enhancements!

AB
AvatarImg

Aaron B.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Better than TSD.

Reviewed 7 years ago

It's a pretty good piece of software. It's mostly simple to use and generally beats TSD in rental software. There is room for improvement, for instance, some sort of internal mail system would be nice, that way you can easily alert employees to changes that help them stay in the game. But overall, very good.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hello Arron ! Thank you very much for taking the time to review us. We are very happy that you are pleased with our RentWorks Product. Thank you for choosing Bluebird Auto Rental Systems. By the way, be on the lookout for our next update (Version 5) coming up in the next couple months. Fresh new look and lots of enhancements!

DW
AvatarImg

Darick W.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Great Software

Reviewed 7 years ago

We have been using the software for over 8 years. Customer support has been fantastic. The software can do so much more than we currently know or even apply. Every day we are learning new capabilities of it. Of all the other rental car software available, this is certainly the best for your money's worth.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hello Darick ! Thank you very much for taking the time to review us. We are very happy that you are pleased with our LoanerTrack Product. Thank you for choosing Bluebird Auto Rental Systems. By the way, be on the lookout for our next update (Version 5) coming up in the next couple months. Fresh new look and lots of enhancements!

AQ
AvatarImg

Alejandro Q.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Great Tool for Car Rental Industry

Reviewed 7 years ago

I can run reports, statistics, performance, and other business trends and measurements that helps us plan, make strategies, correct practices, review and reward employees performance with the only goal to become a better company in the industry.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hello Alejanro ! Thank you very much for taking the time to review us. We are very happy that you are pleased with our RentWorks Product. Thank you for choosing Bluebird Auto Rental Systems. By the way, be on the lookout for our next update (Version 5) coming up in the next couple months. Fresh new look and lots of enhancements!

FC
AvatarImg

Frank C.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Great service; great product

Reviewed 9 years ago

Bluebird has always been very responsive in all our requests. If there is a special feature we would like to see in the system they will consider the request if attainable and attempt to oblige. It is dependable and easy to use. We have no negative issues with them.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hello Frank ! Thank you very much for taking the time to review us. We are very happy that you are pleased with our RentWorks Product. Thank you for choosing Bluebird Auto Rental Systems. By the way, be on the lookout for our next update (Version 5) coming up in the next couple months. Fresh new look and lots of enhancements!

CK
AvatarImg

Candice K.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Good software for car rental business of any size

Reviewed 7 years ago

We like this software. We just became the agents for a major car rental company and it caters to all the functionality and integration needs. Although the UI has the appearance of older Windows versions, it is still very user-friendly.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hello Candice! Thank you very much for taking the time to review us. We are very happy that you are pleased with our RentWorks Product. Thank you for choosing Bluebird Auto Rental Systems. By the way, be on the lookout for our next update (Version 5) coming up in the next couple months. Fresh new look and lots of enhancements!

VC
AvatarImg

VIRIDIANA C.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

GREAT REVIEW

Reviewed 7 years ago

I have nothing but good things to say about rent works. Costumer service is very efficient every time we have an issue, also very friendly and professional. The system it self is very easy to work with. Happy with the software.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hello Virdna ! Thank you very much for taking the time to review us. We are very happy that you are pleased with our RentWorks Product. Thank you for choosing Bluebird Auto Rental Systems. By the way, be on the lookout for our next update (Version 5) coming up in the next couple months. Fresh new look and lots of enhancements!

BR
AvatarImg

Brendt R.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Much better and more user-friendly than the previous version we were using

Reviewed 7 years ago

Love this new program. And being able to track the service needed on our vehicles as fantastic. The previous program we were using did not allow for this and it's nice to be reminded whenever Services needed.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hello Brendt ! Thank you very much for taking the time to review us. We are very happy that you are pleased with our RentWorks Product. Thank you for choosing Bluebird Auto Rental Systems. By the way, be on the lookout for our next update (Version 5) coming up in the next couple months. Fresh new look and lots of enhancements!

TK
AvatarImg

TRISH K.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

ENJOY USING BLUEBIRD

Reviewed 9 years ago

BLUEBIRD IS USER FRIENDLY. EASY TO LEARN. HAS MANY MANY FEATURES TO HELP YOU RUN YOUR BUSINESS. OVERALL IT IS A GOOD SYSTEM. THE DIRECT BILL FEATURE DOES NOT WORK FOR MY BUSINESS NEEDS BUT THE CASH RECEIPT FEATURE DOES MAKE IT A LITTLE EASIER

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hello Trish! Thank you very much for taking the time to review us. We are very happy that you are pleased with our RentWorks Product. Thank you for choosing Bluebird Auto Rental Systems. By the way, be on the lookout for our next update (Version 5) coming up in the next couple months. Fresh new look and lots of enhancements!

MD
AvatarImg

Mike D.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Rentworks Software

Reviewed 7 years ago

We have been long time users of the RentWorks software. It is very user-friendly and has numerous features that allow us to manage our rent-a-car operation. I would highly recommend the software!

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

HelloMike ! Thank you very much for taking the time to review us. We are very happy that you are pleased with our RentWorks Product. Thank you for choosing Bluebird Auto Rental Systems. By the way, be on the lookout for our next update (Version 5) coming up in the next couple months. Fresh new look and lots of enhancements!

bd
AvatarImg

bill d.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

A&A Discount Auto Rental

Reviewed 7 years ago

Every aspect of the auto rental business is covered. The software is easy learn. The software is simple to use. We have been using Rent works for many many years and never had a complaint.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hello Bill ! Thank you very much for taking the time to review us. We are very happy that you are pleased with our RentWorks Product. Thank you for choosing Bluebird Auto Rental Systems. By the way, be on the lookout for our next update (Version 5) coming up in the next couple months. Fresh new look and lots of enhancements!

LS
AvatarImg

Layton S.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Very good Company

Reviewed 7 years ago

I'm using this software for more than 15 years. I probably figure out how to use a computer from the last 10 years. You guys really help me out along the way thank you. holidays :-)

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hello Layton n! Thank you very much for taking the time to review us. We are very happy that you are pleased with our RentWorks Product. Thank you for choosing Bluebird Auto Rental Systems. By the way, be on the lookout for our next update (Version 5) coming up in the next couple months. Fresh new look and lots of enhancements!

MB
AvatarImg

Marilyn B.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Great Customer Service

Reviewed 7 years ago

The Customer Service department is wonderful, very prompt and friendly. When we have a problem they do their best to resolve it quickly and are very friendly and easy to work with.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hello Marilyn! Thank you very much for taking the time to review us. We are very happy that you are pleased with our RentWorks Product. Thank you for choosing Bluebird Auto Rental Systems. By the way, be on the lookout for our next update (Version 5) coming up in the next couple months. Fresh new look and lots of enhancements!

RW
AvatarImg

Russell W.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Great company

Reviewed 7 years ago

We were looking for a great rental software company with a great price, we found Bluebird and have not been disappointed. Easy user interfaces and great customer support.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hello Russell ! Thank you very much for taking the time to review us. We are very happy that you are pleased with our RentWorks Product. Thank you for choosing Bluebird Auto Rental Systems. By the way, be on the lookout for our next update (Version 5) coming up in the next couple months. Fresh new look and lots of enhancements!

EC
AvatarImg

Edwardo C.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Great product!

Reviewed 7 years ago

It has be a exteremely pleasing experience using this software. Any time I call for you for support they are very courtous and address my issue in the quickest manner

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hello Edward ! Thank you very much for taking the time to review us. We are very happy that you are pleased with our RentWorks Product. Thank you for choosing Bluebird Auto Rental Systems. By the way, be on the lookout for our next update (Version 5) coming up in the next couple months. Fresh new look and lots of enhancements!

BT
AvatarImg

BECKY T.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

BLUEBIRD REVIEW

Reviewed 7 years ago

BLUEBIRD IS GREAT! I APPRECIATE THAT WHEN I DO HAVE A PROBLEM, SOMEONE GETS BACK TO ME. THANK YOU! I LOVE BEING ABLE TO USE THE TEAM VIEWER TO FIGURE OUT ANY ISSUES.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hello Becku ! Thank you very much for taking the time to review us. We are very happy that you are pleased with our RentWorks Product. Thank you for choosing Bluebird Auto Rental Systems. By the way, be on the lookout for our next update (Version 5) coming up in the next couple months. Fresh new look and lots of enhancements!

sr
AvatarImg

shaheen r.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

easy to use

Reviewed 7 years ago

this system is very user-friendly and it makes training new people a breeze. customer service is very knowledgeable and quick turn around on the hard questions.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hello Shaheen ! Thank you very much for taking the time to review us. We are very happy that you are pleased with our RentWorks Product. Thank you for choosing Bluebird Auto Rental Systems. By the way, be on the lookout for our next update (Version 5) coming up in the next couple months. Fresh new look and lots of enhancements!