Revelation Pets Features

Revelation Pets

Online software for kennel and cattery management

4.83/5 (166 reviews)

Revelation Pets Feature Summary

  • Photo management
  • Email confirmation
  • Pet birthday tracking
  • Receipt processing
  • Veterinarian list maintenance
  • Pet grooming
  • Facility management
  • Real-time online appointments
  • eReceipts
  • Cloud management
  • Calendar
  • Kennel sheets
  • Email messages
  • Split bookings
  • Language translations
  • Booking history
  • Alerts
  • Scheduling
  • Review pet arrivals and departures
  • Review medications, dietary requirements and vaccine expiry
  • Send booking confirmations, reminders and booking details
  • Booking requests
  • Customer accounts

Competitor Feature Comparison

Alerts / Escalation
Appointment Management
Billing & Invoicing
Calendar Management
Client Management
Credit Card Processing
Customer Accounts
Customer Management
Document Storage
Drag & Drop
Electronic Payments
Email Alerts
Email Invitations & Reminders
Email Management
Event Calendar
Event Scheduling
Facility Scheduling
Historical Reporting
Online Booking
Pet Birthday Tracking
Pet Grooming
Photo Management
Real Time Data
Receipt Management
Reminders
Task Scheduling
User Management
User Profiles
Widgets
Learn moreCompare App
Alerts / Escalation
Appointment Management
Billing & Invoicing
Calendar Management
Client Management
Credit Card Processing
Customer Accounts
Customer Management
Document Storage
Drag & Drop
Electronic Payments
Email Alerts
Email Invitations & Reminders
Email Management
Event Calendar
Event Scheduling
Facility Scheduling
Historical Reporting
Online Booking
Pet Birthday Tracking
Pet Grooming
Photo Management
Real Time Data
Receipt Management
Reminders
Task Scheduling
User Management
User Profiles
Widgets
Visit WebsiteCompare App
Alerts / Escalation
Appointment Management
Billing & Invoicing
Calendar Management
Client Management
Credit Card Processing
Customer Accounts
Customer Management
Document Storage
Drag & Drop
Electronic Payments
Email Alerts
Email Invitations & Reminders
Email Management
Event Calendar
Event Scheduling
Facility Scheduling
Historical Reporting
Online Booking
Pet Birthday Tracking
Pet Grooming
Photo Management
Real Time Data
Receipt Management
Reminders
Task Scheduling
User Management
User Profiles
Widgets
Visit WebsiteCompare App

Revelation Pets Feature Reviews

25 reviewers had the following to say about Revelation Pets's features:

Richard J.

The leader of the pack!

2016-07-15

I have made several suggestions for changes I'd like to see and usually within 24 hours (usually less) I have a response and then shortly after that a notification that the change has been made complete with instructions.

Pros

Feature rich Great UI Customisable Web based - always up to date software and available on any device with a browser Scales well to work on mobile phone browsers No lock in contract Amazing customer support

Cons

It would be a minor concern if we lost power or internet access at the cattery, but then we have our mobile phones as a back up :-)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Revelation Pets

Do take up the free trial before you commit. Well worth playing around, making bookings etc to see if it works for you.

Source: Capterra
Helpful?   Yes   No
Read more
Matt M.

Used to be good until it was bought out by a big corporate in April 2020

2021-03-09

Pros

It has a well rounded feature set including customer reminders, various adjustable report settings and integration with third party software.

Cons

For the first 3.5 years of using this software, it has been very reliable, and the developers were very proactive and responsive to suggestions for changes and improvements, and it was not uncommon for the software to be improved upon every couple of months. However since the software was bought up by Gingr in April 2020, there have been no new updates at all, and it has become unreliable and I no longer trust it to give me accurate information. Unless changes are made, I will be looking elsewhere for other alternatives.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

3/10
Source: Capterra
Helpful?   Yes   No

Response from Gingr


Hi Matt, Thank you for taking the time to leave us this review.

We understand how important feature updates and improvements are to the facilities using Revelation Pets and we intend on continuing to provide this going forward. I would like to provide some background regarding why we saw these updates and improvements slow down. Revelation Pets was acquired by Togetherwork in March of 2020 shortly before the first round of shutdowns took place. Like many businesses in 2020, Gingr & Rev Pets had to adjust our resources and plans to navigate COVID-19. As a result, development of new features for both applications slowed.

As we move forward with Rev Pets in 2021, our teams will be completing monthly updates to the application versus the quarterly updates that previously took place. You can stay up on releases via the release notes found directly in the Rev Pets application and we highly encourage users to post and upvote feature requests via the Rev Pets Canny board.

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Nicholas M.

Woodrock Animal Rescue review

2017-03-13

Also the booking report does not give totals and exporting to excel does not allow us to autosum due to our different currency.

Pros

simplicity and clarity

Cons

accounting side is not on par with the rest of the software

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Revelation Pets

Exceptional support and improvements since we started. We still have a problem with the accounting side regarding invoicing (accrual basis versus payments basis and payments in advance). In terms of generally accepted accounting principles, we have to account on an accrual basis and payments received in advance are to be treated as a liability and not income. We also have trouble reporting on invoicing for a specific period (invoicing for that period of bookings) as opposed to the booking report. Also, the booking report does not give totals and exporting to excel does not allow us to autosum due to our different currency.

Source: Capterra
Helpful?   Yes   No
Read more
James D.

Great features, support and development

2019-01-27

Automation of bookings saves us a lot of time. Payment processing saves time and helps us report.

Pros

Good elegant design both technically and human interface.

Cons

I find it a little confusing. sometimes it is not obvious if your payment has gone through.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Carolyn T.

RevPets for Small Pet Boarders

2019-08-02

The main benefit so far has been creating a more professional business image and made the management of the business much more streamlined.

Pros

My customers love it for its professional design and the clarity of the information I am able to pass on to them.

Cons

The most frustrating thing with RevPets is that there is no phone App so one needs to purchase a computer for the check-in desk or resort to an iPad which has slightly limited functionality compared with using a PC. This was an unexpected expense. I also find it annoying that although the appointments booked on RevPets can be reflected in your phone diary, the boarding bookings cannot, which means a lot of time wasted duplicating times and dates for arrivals and departures onto my phone diary.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Victoria W.

A 5 bonio rating

2018-11-08

After 4 years in business and working just from a paper diary and only paper documents I found myself spending additional time sending emails, bookings, requesting payments, being lapse in invoicing, and generally becoming a bit 'swamped' by it all so I decided to conduct some research into petcare software.

Pros

Once you familiarise yourself with this software its quite easy to navigate around but I did need to watch a couple of the tutorials which were really clear to follow.

Cons

I wish there was a 'send a receipt to customer' feature following payment received.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Holly L.

Couldn't be without it, we implemented this as soon as we moved into the business and it's brilliant

2017-12-05

It helps us to run the briskness efficiently and stay on top of bookings and what is going on on a daily basis.

Pros

I love how easy it is to use and the fact it works out the bill for you.

Cons

It doesn't have an online payment option that works with our card machine provider but it does link up with quick books so I can send an invoice this way which still works out alright.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Mary-Anne V.

I absolutely love this software. Easy for my customers and easy for me. Gives me more time for dogs.

2018-07-26

This software is an incredible tool for online booking. I can't imagine my business running as smoothly and effeciently without it

Pros

Schedule is organized and laid out perfectly. Payment reports are convenient for bookkeeping.

Cons

I wish there was a way for a customer to cancel online

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Teresa H.

Professional, easy to use software - I don't know how we'd manage without it.

2017-07-19

Pros

Love the calendar feature where you can see all your bookings at a glance and simply slide them about to juggle bookings to different suites.

Cons

I would like more reporting (e.g. occupancy) and it would be great if it could cover more finance functionality (expenses as well as customer payments)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Oana B.

Excellent software

2019-05-13

Also I love the various different reports (sales, payments, outstanding payments, occupancy).

Pros

A real life saver and a joy to work with.

Cons

I wouldn’t be able to name any cons, I find it amazing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Helen K.

Revelation Pets Boarding Software

2019-07-10

I am so glad I switched from my old provider to this one. I thought my previous provider was good but this has far out weighed the expectations I had at the start - it has a neat, clean and tidy appearance. It is specifically for boarding animals which is brilliant. The team take on board suggestions and try their best to help and sort out any problems.

Pros

The use of electronic payments for things like deposits and appointments.

Cons

it is still being improved and just a few little things need to be quickly ironed out such as the available appointment times being specific not just general. a few things can only be updated by the admin once a pet profile has been set up eg adding a vet details

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Sue M.

Easy to use, had loads of great features

2017-09-28

Pros

(Customers like that too. ) Occupancy report. Money due report.

Cons

Would like to see a months view at a time on the runs page. I think I can only get up to about two weeks st moment

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Revelation Pets


Thank you so much for your review and we are introducing a 3 month view calendar with our next upgrade due on 14th October 2017 so I hope you will be pleased with it!

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Karin V.

Awesome Software!

2016-08-26

The beautiful interface is very functional and intuitive.

Pros

Fantastic Customer Service, Affordable Pricing, Great Features, Seamless Interface

Cons

There are some things I'd like tweaked, but to do that would change things for all of Revelation Pets' customers, so a few minor things will have to change on our end.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Dewald C.

My first experience with such software, and find it incredibly useful .

2017-11-21

Pros

Love that it is mobile phone friendly.

Cons

Wish the reports could show what each client have spent in total.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Matthew W.

Saves us sooooo much time!!!

2017-12-05

Pros

It does everything for you, invoices, reminders, payment. Really easy to use on laptop or phone.

Cons

Customers can only pay 100% via stripe.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Lynne P.

Very easy to use and helpful support staff

2018-05-08

Pros

The team are constantly working on improving functionality in response to customer requests and are very helpful when you contact them.

Cons

I can't think of any cons that bother me, the only thing is the financial reporting isn't as detailed as my previous system but it isn't an issue.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Mandy N.

Absolutely delighted with this system and the customer support has been excellent.

2017-09-04

much greater visibility of the diary and bookings plus clearer and consistent client data

Pros

Best of all is the exceptional customer support.

Cons

Find the mix of pet types slightly tricky to manage especially when looking at occupancy statistics, but found a work around with the help of the support guys.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Karen T.

Changing my life!!!

2018-11-08

The prompt replies to calls or emails was very reassuring.

Pros

I’m loving the ease of use, the reports, vaccination reminders, link to Stripe.

Cons

i suppose the only con was that I got frustrated during the first few days but the more I used Revelation Pets the more I realised it was going to work great for my business.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Yuniati S.

Great

2017-12-15

Pros

User friendly, quick response from their customer service, simple and useful report for boarding kennel owner

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Louise W.

Small Animal Boarding - perfect!

2018-11-30

Great customer service, always available to help and listen with improvements coming in every upgrade Highly recommend

Pros

Easy to use Adaptable to my business Minimises my admin Maximises my occunpancy Great Customer Service

Cons

Its not as easy to use on ipad/phone - could have an improved mobile version

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Marcel L.

Awesome!

2017-12-18

Pros

User friendly, quick response from their customer service, simple and useful report for boarding kennel operational team and owner

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Fernando S.

It has been great untill now, it is a great help to my business

2018-05-24

Every customer is charged, no more forgotten payment.

Pros

The daycare booking!!! that is my core business, I justo love it. And the fact I can do everything in the tablet or phone is simply wonderful.

Cons

I have several clients that work in the aviation, and they give me the hotel schedule for the intire month, it would be great if I can book the hotel as I make in the daycare... it would be easier when i send the value to customer

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Martin F.

Non Support

2021-01-22

Billing is increased without notification and ZERO recourse to questioning re:billing.

Pros

It worked most of the time, if you were prepared to "learn" the non intuitive user interface.

Cons

Complete lack of support once they "got you" loaded. Suddenly loosing booking without support to explain why or offer assitance.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No

Response from Revelation Pets


We sincerely apologize that you have not been fully satisfied with Revelation Pets. We strive to provide an exceptional level of customer service and we will work hard to give you a more positive experience in the future!

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ANITA M.

BEST Customer care

2019-01-29

Lots of 'report' options to monitor how the business is going.

Pros

Easy to work out - especially if not the most computer literate.

Cons

Nothing to NOT like - just that it does't completely suit every business - BUT the Revelation Team are determined to help out and make it fit to your needs.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Veronica P.

Fun to use and so helpful

2017-01-21

This software makes it fun to manage our bookings, and see various reports, it's visually appealing, modern and the customer service always answers in a day or a less.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more