SecurePark Features

SecurePark

A cloud-based parking platform for all organizations.

4.05/5 (20 reviews)

Competitor Feature Comparison

API
Access Controls/Permissions
Alerts/Notifications
Appeals Management
Booking Management
Citation Tracking
Credit Card Processing
Customer Complaint Tracking
Customizable Forms
Electronic Payments
Electronic Tire Chalking
Event Management
Forms Management
Monitoring
PCI Compliance
Payment Processing
Permit Management
Price / Margin Management
Print Management
Real Time Monitoring
Real-time Updates
Receipt Management
Reporting/Analytics
Reservations Management
Resource Allocation & Planning
Resource Management
Revenue Management
Third Party Integrations
Ticketing
Tow Management
Usage Tracking/Analytics
User Management
Violation Tracking
Visitor Registration
Visitor Tracking
Learn moreCompare App
API
Access Controls/Permissions
Alerts/Notifications
Appeals Management
Booking Management
Citation Tracking
Credit Card Processing
Customer Complaint Tracking
Customizable Forms
Electronic Payments
Electronic Tire Chalking
Event Management
Forms Management
Monitoring
PCI Compliance
Payment Processing
Permit Management
Price / Margin Management
Print Management
Real Time Monitoring
Real-time Updates
Receipt Management
Reporting/Analytics
Reservations Management
Resource Allocation & Planning
Resource Management
Revenue Management
Third Party Integrations
Ticketing
Tow Management
Usage Tracking/Analytics
User Management
Violation Tracking
Visitor Registration
Visitor Tracking
Visit WebsiteCompare App
API
Access Controls/Permissions
Alerts/Notifications
Appeals Management
Booking Management
Citation Tracking
Credit Card Processing
Customer Complaint Tracking
Customizable Forms
Electronic Payments
Electronic Tire Chalking
Event Management
Forms Management
Monitoring
PCI Compliance
Payment Processing
Permit Management
Price / Margin Management
Print Management
Real Time Monitoring
Real-time Updates
Receipt Management
Reporting/Analytics
Reservations Management
Resource Allocation & Planning
Resource Management
Revenue Management
Third Party Integrations
Ticketing
Tow Management
Usage Tracking/Analytics
User Management
Violation Tracking
Visitor Registration
Visitor Tracking
Visit WebsiteCompare App

Mobile apps

Android App


0 reviews

SecurePark Feature Reviews

19 reviewers had the following to say about SecurePark's features:

Tracy H.

The capabilities of this program are incredible, by far the best software of its kind

2017-05-30

Pros

Ease of use, integration of payment Apps, the picture taking ability that is attached to the issued invoice, Being able to have all information in one place and track correspondence with the customer.

Cons

The quality of the pictures needs to be higher to allow for clearer view when zooming in on images.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Matthew S.

Review on secure park

2018-09-07

Pros

Easy to enter information.

Cons

Access - If you forget your password it is hard to gain access.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Christine W.

Secure Park is a great system to track and manage outstanding invoices

2017-05-30

Pros

I like how photos are attached to the invoices. it saves time while reviewing disputed invoices.

Cons

I would like to have the structure settlment have custom dates for them they expire, as the preset dates do always match what I require them to be.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from SecurePark Technologies


Thanks for the feedback, Christine! We'll look into adding custom dates to the structured settlements.

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Kelly K.

15 minute validations

2018-08-31

Pros

I like the fact when you look up a plate you can see the activity on it .

Cons

I think a better system for putting in the time to and from could be used. Lots of times I have to put a time in that is 10 or more minutes past the actual time I'm putting the plate in for validation. Putting in the actual time at validation would be better so no time gap is left from the actual time to when the next 15 minute time slot starts. Thus no time gap and no mistaking a validated plate for one that hasn't paid.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Jennie K.

SecurePark Review

2018-08-27

Starting out on this software made my training process in managing the parking system quick and easy.

Pros

What I like most is how user-friendly and easy it is to navigate through the software.

Cons

Using a different font for the violation invoice number (or spacing out the characters) might also make it easier to read and not confuse the characters, as this has happened in the past.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Chris K.

Works fine Just hard to enter lots of information

2017-05-30

Pros

It's easy to access, I like being able to log in from any device.

Cons

How long it takes to enter information. Often We are entering lots of different plate numbers to the same lot. If you could save some of the information it would speed up the process

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No

Response from SecurePark Technologies


Hi Chris,

Thank you for the feedback! We will have somebody contact you regarding the validation process, as we may have a solution for you. Have a great day!

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Jessica O.

Parking

2018-08-27

Pros

I like how easy it is to pull up customer histories and I really love how the violations team takes photos of vehicles and attaches them to violations.

Cons

Customers are able to pay whatever amount they choose at the meters, but when we need to pull up this information on the database to upgrade their parking, we are spending anywhere from 10 to 30 mins going through their transactions and trying to figure out the amounts they've paid when they have paid outside of our 30 min, 1 hour, 24 hour and weekly passes.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

3/10
Source: Capterra
Helpful?   Yes   No
Read more
Jennifer M.

SecurePark feedback

2018-08-24

Convenient to have this option online, but doesn't allow for easy/efficient inputting of data

Pros

It's handy to be able to validate vehicles from anywhere.

Cons

Data entry--don't see an easy way to retain common info from one entry to next, e.g. retaining time slot over multiple vehicles; and the method to input time slots is very inefficient

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Mike M.

Ease of use

2018-09-01

The voice mail messaging is often difficult for patrons to access, said to be hard to find the space in the call at which a voice mail can be left.

Pros

Relative ease of use with drop downs and 15 min increment timing. Always available, no problems or interruptions with the program ever.

Cons

No example next to the open space giving direction of the correct type of input of plate #'s. Are they inputted with ABC-234 or ABC234 or ABC 234. It just makes for fewer errors perhaps.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

4/10
Source: Capterra
Helpful?   Yes   No
Read more
Emma M.

Park with ease!

2018-08-24

Pros

This online parking website is up to date and easy to navigate.

Cons

The price could be lower for optimal customer satisfaction.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
andrew d.

SECUREPARK REVIEW

2018-08-27

good

Pros

overall good design , allows for job to be completed.

Cons

sign in, time consuming, would prefer a general log in on desktop.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anita W.

It is user friendly.

2017-05-30

Pros

It is good to be able to search as well.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from SecurePark Technologies


Thank you so much for the great feedback, Anita!

Read more
Brennan H.

Securepark

2018-08-29

The customer support was very good and she helped us through any difficulties we had on the way.

Pros

LPR and the online format which allows ease of use when looking for tickets written.

Cons

No vehicle model and the font when choosing what ticket it give is too large and does not allow you to read the entire infraction.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Kapil S.

Manage your parking easily.

2018-08-24

Overall there is some learning curve, you need to spend some time to understand and then this tool will make your life easier.

Pros

All the features are covered, on the real time business users can view the occupancy.

Cons

It's not very user friendly, user needs to spend more time in order to understand the system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Carolann W.

Tweak a few things and to make this more user friendly

2018-08-30

ok

Pros

It shows pics of violations so it helps if there are disputes. Its fast if you don't have a line up it remembers your username and password

Cons

I wish we could see what the customer paid.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Shyla L.

Parking at Concordia

2018-08-28

I have have a very pleasant experience with SecurePark. It has helped us at concordia as point of contact to avoid any frustration, confusion or favouritism.

Pros

Easy log in, can easliy update address and credit card information.

Cons

It could be user error but I was unable to re-register online. I believe it would save time on both ends if you are able to re-register for the new parking year on line.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Erica S.

SecurePark Review

2018-08-24

Pros

It is easy to use, and validations can be entered very quickly

Cons

When validating a license plate, you cannot enter a start time that has passed already, so even if the person has been parked for a while, the validation can only start from when they come to me and there is a chance they might be ticketed

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Herbert C.

Great and works

2018-08-24

Pros

software is very easy to use and is quick to learn. very functional and packed with features

Cons

i would like to see a sort function for site list

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Charlotte M.

Reviewing Secure Park

2018-08-24

It has been good to register peoples license plates and provide them with a safe and comfortable experience.

Pros

It is straightforward and easy to use.

Cons

Nothing stood out to me, overall it is great to use.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more