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Fresha vs DaySmart Salon Comparison

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Overview

Category Leaders

Fresha is the world's leading online booking software for the beauty and wellness industry. Boost your sales and attract...

All-in-one solution for hair, nail, spa, and barbershops looking to simplify management, streamline scheduling, seamlessly...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

0

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

29

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.9

1.3K

5

4

3

2

1

1.2K

80

15

6

17

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

4.4

356

5

4

3

2

1

216

80

41

8

11

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

Pros

Brilliant great managers that keep you on track to make sure you are optimise all the features that are constantly being updated.
It makes my business run more efficiently, at a higher profit and a seamless experience for my clients. Everything about this system just works, the team have done an excellent job.
I like that it’s an easy program to use with great functions that are improving all the time.

Pros

Iris has been a godsend as far as what you have the ability to customize and see. The detail is incredible compared to all other booking systems.
User friendly, and when you need help they are happy to help how we can add multiple separate users to the account.
Their technicians are friendly, patient and most help you even with things like the printer and other things.

Cons

The customer support service is terrible - I have had payments taken from clients that have not been transferred to me causing cash flow problems.
You will also be manipulated and pressured and lied to to get you off the free system and onto the payment system.
Even though your no show fees could end up paying for the fees, if you do not have any no shows a lot of your earnings are then left to pay for the fees.

Cons

Being incapable of changing a service provider after it has been closed out is a problem, along with not being able to combine a family at checkout.
This merchant account system is AWFUL. It’s not easy to set up, very slow and support is very bad -READ THEIR REVIEWS FIRST.
It is frustrating now that we have changed to the cloud based system that there is sometime a lag in switching from screen to screen.
  • Vendor responds to reviews
  • Last review12 days ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features84
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Barcode/Ticket Scanning
  • Before & After Pictures
  • Billing & Invoicing
  • Booking Management
  • Booth Rental Management
  • Calendar Management
  • Calendar Sync
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Profiles
  • Commission Management
  • Confirmation/Reminders
  • Contact Database
  • Credit Card Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Mobile App
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Debit/Credit Card Processing
  • Discount Management
  • Drag & Drop
  • Electronic Forms
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Faculty/Staff Management
  • For Barbershops
  • For Medical Spas
  • For Salons and Spas
  • Gift Card Management
  • Group Scheduling
  • HIPAA Compliant
  • In-Person Payments
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Marketing Automation
  • Mobile Access
  • Mobile Alerts
  • Multi-Location
  • Multiple User Accounts
  • Online Booking
  • Online Payments
  • Payment Processing
  • Payroll & Commissions
  • Payroll Management
  • Performance Metrics
  • Point of Sale (POS)
  • Practice Management
  • Price/Margin Management
  • Promotions Management
  • Ratings/Reviews
  • Real-Time Reporting
  • Recurring Appointments
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputation Management
  • Rescheduling
  • Room Booking
  • SMS Marketing
  • SMS Messaging
  • SMS Reminders
  • Sales Reports
  • Scheduling
  • Social Media Integration
  • Staff Management
  • Task Scheduling
  • Third-Party Integrations
  • Transaction History
  • Treatment Packages
  • Wait List Management
  • Waitlist Status Tracking
  • Website Integration
  • Total features59
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Barcode/Ticket Scanning
  • Before & After Pictures
  • Billing & Invoicing
  • Booking Management
  • Booth Rental Management
  • Calendar Management
  • Calendar Sync
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Profiles
  • Commission Management
  • Confirmation/Reminders
  • Contact Database
  • Credit Card Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Mobile App
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Debit/Credit Card Processing
  • Discount Management
  • Drag & Drop
  • Electronic Forms
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Faculty/Staff Management
  • For Barbershops
  • For Medical Spas
  • For Salons and Spas
  • Gift Card Management
  • Group Scheduling
  • HIPAA Compliant
  • In-Person Payments
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Marketing Automation
  • Mobile Access
  • Mobile Alerts
  • Multi-Location
  • Multiple User Accounts
  • Online Booking
  • Online Payments
  • Payment Processing
  • Payroll & Commissions
  • Payroll Management
  • Performance Metrics
  • Point of Sale (POS)
  • Practice Management
  • Price/Margin Management
  • Promotions Management
  • Ratings/Reviews
  • Real-Time Reporting
  • Recurring Appointments
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputation Management
  • Rescheduling
  • Room Booking
  • SMS Marketing
  • SMS Messaging
  • SMS Reminders
  • Sales Reports
  • Scheduling
  • Social Media Integration
  • Staff Management
  • Task Scheduling
  • Third-Party Integrations
  • Transaction History
  • Treatment Packages
  • Wait List Management
  • Waitlist Status Tracking
  • Website Integration

Integrations

  • Total integrations2
  • Dropbox Business
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Power BI
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Shopify
  • Slack
  • Stripe
  • WordPress
  • Xero
  • Zapier
  • authorize.net
  • Total integrations4
  • Dropbox Business
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Power BI
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Shopify
  • Slack
  • Stripe
  • WordPress
  • Xero
  • Zapier
  • authorize.net

User reviews that mention these apps

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Demetria R.

Online Media, 1-10 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Fresha logo

Fresha

Easy peasy

Reviewed 6 years ago
Pros

Makes scheduling a breeze. It's helpful to have a website like this.

Cons

Still learning how to use the salon software.

MN
AvatarImg

Minnie N.

Retail, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Fresha logo

Fresha

Fresha is Fantastic

Reviewed a year ago

Great customer service and support! [sensitive content hidden] was wonderful to work with!

Pros

Ease of use. Online booking feature. Free for salon owners.

Cons

Charges to use certain new features but overall great for salons

BP
AvatarImg

Bina P.

Health, Wellness and Fitness, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Fresha logo

Fresha

Great software for small and new business

Reviewed 2 years ago
Pros

Ease of set up and all the features for salon use.

Cons

Emailing for queries. A contact number would really help.

TK
AvatarImg

Togbedji K.

Judiciary, 11-50 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Fresha logo

Fresha

Logiciel de gestion d'entreprise

Reviewed 6 months ago

Je recommande vivement l'utilisation de ce précieux logiciel.

Pros

Ce précieux logiciel permet de rappeler le rendez-vous , les réservations. Ce logiciel permet de gérer le Salon de massage thérapeutique, le salon de coiffure. Il permet aussi l'analyse de vente au détail.

Cons

Ce logiciel n'a pas de problème ou d'inconvénient.

Showing original review in French. See translation

JK
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Jason K.

Health, Wellness and Fitness, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Fresha logo

Fresha

Best Salon & Spa Management Software

Reviewed 5 years ago

Our salon has used appointlet, 10to8, booker and Shedul is is by far the best Salon & Spa Management software I have used so far. The interface, simplicity, design makes it so easy to use and the customer service is excellent! I contacted customer service regarding client import , rep and his team reached out immediately and worked at an increase of speed and went above and beyond in making the transition of switching softwares a seamless process . How rare is it to find someone at a company who follows up with you on your account and whose focus seemed to be on getting what I needed and not trying to get as many nickels out of me as possible. To whomever is hiring and reading the CS department at Shedul, you are doing a fantastic job because rep and his team phenomenal.

Pros

The software simplicity, design makes it so easy to use and the customer service is excellent. Automated and customizable SMS text appointments/reminders makes it easy to track clients. Inventory and Product management as well. I am pretty amazed at all the features available and still learning.

Cons

none, their technology software is continually advancing and growing to accommodate Salon & Spa management.

DP
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Di P.

Retail, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Fresha logo

Fresha

Review

Reviewed 5 years ago
Pros

Love this software, it's easy to use, pretty to look at. And keeps me and my salon in check, from appointments to staff reviews. It REALLY does have everything you need for busy salon life,

Cons

Absolutely nothing to not like, there really are no cons

TA
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Tina A.

Retail, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Fresha logo

Fresha

Best Salon Booking, Client Management & Reporting Software

Reviewed 3 years ago

Fantastic package! Always satisfied with its functionality and ease of access to information on stats, reports, marketing tools, online booking. My customers regularly give great feedback on ease of booking with Fresha

Pros

Super Practical and Encompassing Software that continues to surpass my expectations on so many levels!!!

Cons

Would like to see the ability personalise screens with salon logo and different colours etc

JS
AvatarImg

Julie S.

Design, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fresha logo

Fresha

Best Salon App

Reviewed 5 years ago

Best salon software and best customer service.

Pros

It’s EASY to use and it’s FREE! I was amazed how smooth was to change from me other software that I used for 25 years.

Cons

It needs an APP, it would be faster to get to. I’m sure it’s in works. I created a shortcut and that has worked well.

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Nicole E.

Health, Wellness and Fitness, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Fresha logo

Fresha

Shedul

Reviewed 5 years ago
Pros

I love the ease of use. Absolutely incredible! It has turned my salon around

Cons

There’s no 4-6 weekly reminder to rebook

MK
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Maryna K.

Retail, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Fresha logo

Fresha

Amazing program with all necessary functions!

Reviewed 6 years ago

To operate the salon in a simple way

Pros

Simplicity, efficiency and super customer support! It was very easy to operate and Almost on the intuition level. We used it to set up the salon opening and staff liked it from the first sight!

Cons

Nothing to improve but it would be great to have different set ups in different languages. Can not complain about anything but just suggest it to the rest of users in their businesss all over the world!

TA
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Talal A.

Photography, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

Share this review:

Fresha logo

Fresha

The best app for beauty and salons

Reviewed 6 months ago

The best salon and booking system in the region

Pros

Ease of use the booking system and with accurate data, also it can be used in many countries and i am using it continuously in UAE and KSA

Cons

Prices shown usually is higher than the retailer

GH
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Gemma H.

Retail, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Fresha logo

Fresha

Amazing software

Reviewed 5 years ago

Reduces no shows and records how many no shows a client has so u know the clients that are time wasters

Pros

It’s free and is easy to use and professional layout

Cons

Setup is hard at first like any other salon software but once ur data is in its all good

ec
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emma c.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Fresha logo

Fresha

I've had this system two years now in my business with multiple staff on it. ITS THE BEST THING

Reviewed 6 years ago

Free for my salon to use been a premium customer

Pros

So easy to use all my staff get it Just love it takes some setting up for your individual business but can't falt it

Cons

Online booking easy for clients to use And flexibility for us to edit online booking as clients don't always book them in right

AR
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Angelan R.

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Fresha

Very good system easy to use

Reviewed 6 years ago
Pros

Its a perfect system to work with more people Can highly reccomend it for salon And beauty owners

Cons

I dont know yet I dont have cons at the moment Maybe in the future but not for the moment This maybe you have to write a to long cons

RP
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Rose P.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

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Fresha

Happy salon

Reviewed 7 years ago

Thank you so much, I love schedul, so easy to use, covers all aspects that I need in Salon. Highly recommended to any salon or beauty therapist .. also offer great customer service..

Pros

No pros were added to this review

Cons

No cons were added to this review

pm
AvatarImg

petra m.

Health, Wellness and Fitness, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Fresha logo

Fresha

Fantastic system and very easy to navigate, Shedul has definately made life easier!

Reviewed 7 years ago

That the running of my salon is now all under one system!

Pros

I love that I can now keep everything in one area! prior to finding Shedul I was existing out of dairies and spreadsheets. So naturally, everything has become so much more simple now! My favourite part about Shedul is that my clients can now receive automatic confirmation,reciepts and thank you emails, which makes the whole experience from booking right through to completing so personal, not only for myself as the business owner but for my clients as well.

Cons

I am yet to find a con in the system, I asked about being able to view full days and weeks on the screen and Alex replied very quickly, and informed me that the update is already underway and includes this feature. Which will be awesome!

PJ
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Paulina Jolanta L.

Cosmetics, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Fresha

Scam!!!!

Reviewed 8 months ago

A customer saved via the Fresha app can only delete their visit from the app so that the salon is not charged with the transaction! but if the salon does it, even though the client's visit has not taken place, the salon pays a fee! This is a blatant FRAUD!!!!!! Don't use this app!!!

Pros

Nothing nothing nothing nothing at all!!!!!

Cons

Really bad customer service and rude !!!!!!

MD
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Misty D.

Cosmetics, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Fresha logo

Fresha

The best I have ever used!

Reviewed 5 years ago

We love it all!!! We are very happy with shedul and everything about it.

Pros

Shedul makes our lives do much easier at salon, we love this software since day one. It's easy to use, the app is wonderful as well.

Cons

We have no completes. We have used others and hated them, but not shedul. Everyone at the salon uses this daily.

CM
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Chris M.

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Fresha logo

Fresha

Shedul.com is the best beauty platform in the world!

Reviewed 7 years ago

Improved staff productivity, reduced No-Shows and increased revenues for our Salon.

Pros

Stop looking and give Shedul.com a try now! You won't be disappointed, she'll Its the best software for salons in the world! I have worked in the beauty industry for over 15 years and had a chance to work with many systems! Shedul is the best by far! It has all the features you need, its easy to use, great customer service and its free. Don't' take my word and read the reviews here and social media yourself.

Cons

I don't have any Cons yet! The software meets all our requierments for scheduling, pos and reporting.

AJ
AvatarImg

Alia J.

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Fresha logo

Fresha

Easy to learn and simple

Reviewed 6 years ago
Pros

It is very user friendly, easy to navigate and has all the useful parts needed to run a salon successfully

Cons

Cannot see the product sales within the calendar for each barber have to go on product sales separately

FM
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Felipe M.

Hospital & Health Care, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Fresha logo

Fresha

Very helpfull!

Reviewed 8 years ago
Pros

Just opened my salon and Shedul is helping me to keep it organized and gives me all the tools I need!

Cons

No cons were added to this review

Vendor response

Hey Felipe thank you so much for the review!! Can you please verify your email address with capterra, so that your review can be displayed? Thanks again! :-)

JG
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Jessica G.

Health, Wellness and Fitness, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Fresha logo

Fresha

Amazing I'm really happy with the whole system

Reviewed 7 years ago
Pros

Ease of use and free! It's modern and up there with other expensive salon booking system I've used, if not better.

Cons

I would like to see drag and drop for appointment blocks. And swipe for the weeks or days rather than clicking on calender

MA
AvatarImg

Mary-Ann B.

1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Fresha logo

Fresha

Shedul inspired

Reviewed 8 years ago

I find that this salon soft ware is easy to use and has a great layout allowi g for wasy access. Product assists with keeping salon admin organised and allows for more time to spend on client satisfaction

Pros

organized easy to use

Cons

Having to use product only when online only.

TN
AvatarImg

Tom N.

Health, Wellness and Fitness, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Fresha logo

Fresha

Excellence App to use for my Nails Salon

Reviewed 6 years ago

Full features and free to use. Easy to set up.

Pros

This software easy to use, include all features you need to operate or set up and get your new salon going.

Cons

. Services, staff maybe better if we can color code it. .Non trading hour Display time of can be hidden will be perfect

NA
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Nicholas A.

1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Fresha logo

Fresha

So easy. Fantastic product and support.

Reviewed 7 years ago

My business wouldn't run without it

Pros

Everything. It's so easy to use. The support is very quick in responding. Every small salon type business should use this product

Cons

No cons were added to this review