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Fresha vs WellnessLiving Comparison

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Overview

Category Leaders

Fresha is the world's leading online booking software for the beauty and wellness industry. Boost your sales and attract...

WellnessLiving is an all-in-one online booking, resource scheduling, lead generation, and reporting solution for health and...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

Free

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

49

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.9

1.3K

5

4

3

2

1

1.2K

80

15

6

17

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

4.3

475

5

4

3

2

1

329

69

20

21

36

  • Value for money
  • Ease of use
  • Features
  • Customer support
84%
would recommend this app

Pros

Brilliant great managers that keep you on track to make sure you are optimise all the features that are constantly being updated.
It makes my business run more efficiently, at a higher profit and a seamless experience for my clients. Everything about this system just works, the team have done an excellent job.
I like that it’s an easy program to use with great functions that are improving all the time.

Pros

This person was ALWAYS attentive and happy to help us with whatever we needed. We explained the entire situation and since then, they have been a great help at resolving any issues we encountered.
The software is even better than MindBody and my clients love the branded app. We are very pleased with Wellness Living and I would be happy to recommend their services to future potential clients.
Totally positive great support staff which is important to me because time is valuable and when I need it I need it now.

Cons

The customer support service is terrible - I have had payments taken from clients that have not been transferred to me causing cash flow problems.
You will also be manipulated and pressured and lied to to get you off the free system and onto the payment system.
Even though your no show fees could end up paying for the fees, if you do not have any no shows a lot of your earnings are then left to pay for the fees.

Cons

Credit card swiping feature on mobile devices is virtually non-functional. Sensitivity of the software on the "wrong" browser, wrong device, after updates, etc is frustrating.
However...after several frustrating calls with customer service no one could figure out what was going on. Four hours go by and finally after much frustration we learn that a server went down.
So you call to complain and they tell you that your "new feature request" will be noted, and when enough other people make the same request they will address it at that time.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review19 days ago

Key features

  • Total features84
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Activities Booking
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Attendance Management
  • Attendance Tracking
  • Automated Responses
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Barcode/Ticket Scanning
  • Before & After Pictures
  • Belt Ranking Classification
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • Booth Rental Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Reminders
  • Capacity Management
  • Certification Tracking
  • Claims Management
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Collaboration Tools
  • Commission Management
  • Committee Management
  • Communication Management
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Costume Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Mobile App
  • Customer Support
  • Customer Surveys
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Debit/Credit Card Processing
  • Discount Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Dues Management
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Management
  • Employee Scheduling
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Exercise Library
  • Facility Scheduling
  • Faculty/Staff Management
  • File Sharing
  • Financial Management
  • Fitness Assessments
  • For Barbershops
  • For Dance Studios
  • For Gyms
  • For Martial Arts
  • For Medical Spas
  • For Physical Therapy
  • For Salons and Spas
  • For Yoga/Pilates Studios
  • Gift Card Management
  • Group Reservations
  • Group Scheduling
  • HIPAA Compliant
  • Hybrid Trainer
  • In-Person Payments
  • In-person Trainer
  • Instructor Management
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Marketing Automation
  • Member Accounts
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Multi-Location
  • Multiple User Accounts
  • Online Booking
  • Online Payments
  • Online Registration
  • Online Trainer
  • Order Management
  • Parent/Student Portal
  • Patient Portal
  • Payment Processing
  • Payment Reminders
  • Payroll & Commissions
  • Payroll Management
  • Performance Metrics
  • Point of Sale (POS)
  • Practice Log
  • Practice Management
  • Price/Margin Management
  • Progress Notes
  • Progress Tracking
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Rate Management
  • Ratings/Reviews
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Scheduling
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Referral Tracking
  • Registration Management
  • Reminders
  • Repertoire Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputation Management
  • Rescheduling
  • Resource Scheduling
  • Rewards Program
  • Room Booking
  • SMS Marketing
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • Sales Reports
  • Scheduling
  • Secure Login
  • Self Check-In/Check-Out
  • Self Service Portal
  • Social Media Integration
  • Staff Management
  • Student Management
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Team Management
  • Template Management
  • Third-Party Integrations
  • Time & Expense Tracking
  • Timesheet Management
  • Training Management
  • Transaction History
  • Treatment Packages
  • Two-Way Communication
  • Vendor Management
  • Visitor Management
  • Wait List Management
  • Website Integration
  • Website Management
  • eCommerce Management
  • Total features187
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Activities Booking
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Attendance Management
  • Attendance Tracking
  • Automated Responses
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Barcode/Ticket Scanning
  • Before & After Pictures
  • Belt Ranking Classification
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • Booth Rental Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Reminders
  • Capacity Management
  • Certification Tracking
  • Claims Management
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Collaboration Tools
  • Commission Management
  • Committee Management
  • Communication Management
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Costume Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Mobile App
  • Customer Support
  • Customer Surveys
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Debit/Credit Card Processing
  • Discount Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Dues Management
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Management
  • Employee Scheduling
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Exercise Library
  • Facility Scheduling
  • Faculty/Staff Management
  • File Sharing
  • Financial Management
  • Fitness Assessments
  • For Barbershops
  • For Dance Studios
  • For Gyms
  • For Martial Arts
  • For Medical Spas
  • For Physical Therapy
  • For Salons and Spas
  • For Yoga/Pilates Studios
  • Gift Card Management
  • Group Reservations
  • Group Scheduling
  • HIPAA Compliant
  • Hybrid Trainer
  • In-Person Payments
  • In-person Trainer
  • Instructor Management
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Marketing Automation
  • Member Accounts
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Multi-Location
  • Multiple User Accounts
  • Online Booking
  • Online Payments
  • Online Registration
  • Online Trainer
  • Order Management
  • Parent/Student Portal
  • Patient Portal
  • Payment Processing
  • Payment Reminders
  • Payroll & Commissions
  • Payroll Management
  • Performance Metrics
  • Point of Sale (POS)
  • Practice Log
  • Practice Management
  • Price/Margin Management
  • Progress Notes
  • Progress Tracking
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Rate Management
  • Ratings/Reviews
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Scheduling
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Referral Tracking
  • Registration Management
  • Reminders
  • Repertoire Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputation Management
  • Rescheduling
  • Resource Scheduling
  • Rewards Program
  • Room Booking
  • SMS Marketing
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • Sales Reports
  • Scheduling
  • Secure Login
  • Self Check-In/Check-Out
  • Self Service Portal
  • Social Media Integration
  • Staff Management
  • Student Management
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Team Management
  • Template Management
  • Third-Party Integrations
  • Time & Expense Tracking
  • Timesheet Management
  • Training Management
  • Transaction History
  • Treatment Packages
  • Two-Way Communication
  • Vendor Management
  • Visitor Management
  • Wait List Management
  • Website Integration
  • Website Management
  • eCommerce Management

Integrations

  • Total integrations2
  • Dropbox Business
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Power BI
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Shopify
  • Slack
  • Stripe
  • WordPress
  • Xero
  • Zapier
  • authorize.net
  • Total integrations8
  • Dropbox Business
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Power BI
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Shopify
  • Slack
  • Stripe
  • WordPress
  • Xero
  • Zapier
  • authorize.net