Shedul Pricing, Features, Reviews & Comparison of Alternatives

Shedul Reviews

Shedul

Online booking software for salon and spa businesses

4.96/5 (762 reviews)
389

Shedul overview

Shedul is an online booking and scheduling solution for salons, spas, personal trainers, and other beauty and wellness businesses. Shedul is accessible from any device, anywhere, anytime through the internet. With Shedul's online booking tool businesses can allow clients to effortlessly book appointments directly though the business website or Facebook page, and Shedul can automatically send personalized appointment messages.

With tools such as calendar management, automated SMS reminders, online booking through the business website, Facebook, or widgets, customer management, an activity dashboard, POS, sales reporting, and more, Shedul aims to simplify the booking and scheduling of appointments. Employees and management can stay on top of day-to-day tasks using the activity dashboard which provides an at-a-glance view of the days upcoming appointments, new actions, and notifications. Shedul also aims to reduce no-shows by sending automated reminders or appointment updates via SMS to clients, and messages can be customized for each client.
www.shedul.com

Pricing

Pricing options
Freemium
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Australia, Canada, Europe, United Kingdom

Supported languages

English
Shedul screenshot: Calendar toolShedul's New Menu DesignShedul screenshot: Mobile accessShedul screenshot: Employee hours tracking

Shedul reviews

Value for money
Features
Ease of use
Customer support
  5.0
  4.8
  4.9
  5.0
Ted Wilk

Spa Management and POS software that will be LOVED by Spa Owners and Managers who implement it!

Used daily for less than 6 months
Reviewed 2017-06-04
Review Source: Capterra

Many, if the company will be doing such a great job, in near future Shedul will be the Spa Management software to go! My wife spa is very customer oriented and this software allows us to accommodate our customers request much easier, quicker and with fewer errors. I love it!There are many areas of this software that I really like (even now, when the software is limited in certain functions BUT, it is continuously updated with new functions. In a year or so it will be the best software that is available to manage spas and salons. And, it might be the software of choice for spa managers and owners due to the fallowing few reasons: Ease of Use, multi-platform compatibility, fast, reliable and it has all you need to run a day to day beauty spa operation including POS. Appointment scheduling and appointment management are the BEST compared to other software that I have evaluated or used (and I paid $$$) Actually, it has no limitations nor restrictions and I Love It. Inventory Management working great though does not have yet incorporated "low stock warning" but I am sure it will have soon so no issue for me. Services - very easy to create and manage. One limitation, for now, is that so far they don't have available "packages" and tracking package usage. Though, I believe that they will include them very soon. Clients - Shedul has all you need including almost real time SMS/email clients notifications (appointment creation, changes, or completion). There are no automatic reminders yet, but the software keeps it organized very nicely using color codes. Reports- right now a little limited but they are constantly adding new ones. Shedul - administrator listening to their client's requests.

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Tracy Petrus

Shedul is amazing and their team is simply unbeatable in their support and response time!

Used daily for less than 6 months
Reviewed 2016-08-22
Review Source: Capterra

Before we opened our salon in April, we researched and selected Shedul because of its many features that are truly outstanding. What drew my eye first was the ability to use it at no charge. How could they offer so many features and benefits without the high charges other companies have? I wanted to give it a try without the hassles of "trial periods" and training videos. You have got to experience this for yourself! Have you ever said "I wish my schedule could do this" or "I love it but..." about your current or future calendar, POS, or booking system? Well, Shedul makes magic happen. They have such an amazing team of designers and IT that are so responsive, that they take "votes" from the community (members) to see what they will add or improve next! Yes, you actually have a VOICE that is heard. I have never had that with any other company in any field. As to Shedul itself, it is extremely user-friendly, very easy to learn and allows me to do every thing I want to do. Book online? No problem! POS? Everything you want out of it. How about SMS texting and emailing your clients? $0 charge on their end, just subscribe to a phone carrier that offers unlimited texting (like most cell phones have) and you are good to go. Current projects are updated so that the community can follow along with the progress. Also, it is not only for Hair Salons! Nails, Estheticians, Massage Therapists and others can use all the features as well. Want to have your employees be able to see the calendar and receive email notifications when there is an online booking, or you want to track if the booking came from your website, facebook, or walk-in? You can. Want your office manager or receptionist to receive the email as well? You can. I can go on, but you really need to check it out for yourself! Shedul is simply the best. Justyne, you and your team have made using business software fun and exciting! I am always interested in making things smarter, faster, easier, etc. I have found a perfect partnership with the team from Shedul. Responsive team at Shedul Online Booking SMS texting/Email for confirmations, reminders, thank you's, etc. Email to associate who has the booking with additional email to receptionist/owner/manager, whoever you need notified. POS Barcode scan in Products or hand key them in to see at POS. Rebooking feature Able to see calendar weekly or daily Run numerous reports Security levels for different team members The list is really much more than this, these are a few of the many features to be found.

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Milan C

Amazing software, developers have nailed it as they have captured all the features we need expertely

Used daily for less than 6 months
Reviewed 2016-08-17
Review Source: Capterra

This software is exactly what we have been searching for. It has the features we need, is powerful enough to maintain all of our client data, appointments for multiple staff, sales dashboard, generating reports, import/export data, online booking buttons for social media websites including Facebook, and much much more. I have worked with various software and client relationship managers previously however I have found this to be extremely easy to use for all staff over other programs. We have a relatively new small business and I have personally tried over 30 different similar type programs and none of them have suited my needs, and couldn't customise to our needs. I even tried Excel based systems and creating my own however it was harder for multiple staff to use and would be prone to mistakes. Due to this, we stayed with the good old appointment book for appointments and used excel to track sales etc. Coming across this software has changed all that; we are now using this and have ditched excel and filed away the appointment book. It literally does everything we need and has extra features we can also use that we weren't using before.Everything we need is here with the ease of access required for all staff members. It's great that we can see daily appointments, sales, revenue etc from the dashboard and can easily generate reports and export to excel. Adding different services and products (i.e. retail add on products) is extremely simple; you enter in the service and include price and duration etc which makes it very easy when making appointments. The checkout option also displays your products in case you forgot or haven't promoted it in the appointment so can easily add extra value to each appointment. The added feature to send SMS reminders to clients automatically is excellent and I really like how they have added options to customise this feature, such as adding times in which to send these reminders so they are not sent in the middle of the night for example. They have really done their research on what clients need and am very impressed with this software.

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Kayla Panchmatia

Really fantastic booking software!

Used daily for less than 6 months
Reviewed 2016-07-08
Review Source: Capterra

This software program really got us out of a jam. It is SO much more user friendly than our previous system. We were working with a slow, not user-friendly platform before with poor customer service. Now with Shedul, we have been able to hugely speed up our booking process which allows us to serve our clients better with a shorter wait time. Absolutely LOVE the program and the customer service.We like how the program allows you to edit the client information right from the booked appointment calendar page. We like how you can book multiple appointments for the same client on the same booking screen (using the "add another service" button) without having to book each appointment one by one. The program is fast and reliable.

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Maro Simatovic

It is most comprehensive scalable cloud based solution for any salon, wellness or similar business.

Used daily for 1-2 years
Reviewed 2017-06-09
Review Source: Capterra

It is most comprehensive scalable cloud based solution for any salon, wellness or similar business operations. It is easily integrated into existing web site application or Facebook page making it one of the most important parts of the business operations and all aspects of it.It's most comprehensive solution for managing all aspects of the business. Cloud based scalable and easily integrated into existing web site application or Facebook makes it one of kind. Having privilege and pleasure to use it from the day one of starting our salon business I could not imagine running a business successfully without Shedul and it's valuable support team being core part of the business and deserving credit for the considerable success of Touch of Thai Massage and Spa in Dubrovnik. Croatia.

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Shedul pricing

Pricing options
Freemium
View Pricing Plans

Shedul offers free signup

Shedul features

Activity Dashboard
Automatic Notifications
Automatic Reminders
Billing & Invoicing
Calendar Management
Customer Database

API (93 other apps)
Activity Tracking (44 other apps)
Client Portal (43 other apps)
Customizable Reporting (51 other apps)
Data Import/Export (46 other apps)
Document Storage (43 other apps)
Drag & Drop Interface (45 other apps)
Electronic Payments (50 other apps)
Inventory Management (54 other apps)
Inventory Tracking (46 other apps)
Invoice Management (70 other apps)
Quote Management (45 other apps)
Reporting & Statistics (59 other apps)
Third Party Integration (57 other apps)

Additional information for Shedul

Key features of Shedul

  • Appointment management
  • Facility scheduling
  • Instructor scheduling
  • Customer history
  • Contact database
  • Retail inventory management
  • Automatic reminders
  • Multi-location
  • Calendar management
  • Activity dashboard
  • Social media integration
  • Website integration
  • Group calendars
  • Online booking integration
  • Email invitations & reminders
  • Task scheduling
  • Booking management
  • Room booking
  • Automatic notifications
  • Widgets
  • Customer experience management
  • Client management
  • Customer database
  • Contact history
  • POS
  • Transaction history
  • Sales integration
  • Billing & invoicing
  • Performance reports
  • Gift card system
  • Discount management
  • Price management
  • Employee database
  • Employee management
  • Employee self service
  • Customer service integration
  • SMS integration
  • SSL security
  • Automatic backup
  • Barcode support
  • Sales reporting
  • Multi-location support
  • Follow-up scheduling
  • Referral source tracking
View All Features

Benefits

Straightforward and adaptable, Shedul offers free web-based service management features for hair/beauty salons, spas, massage therapists, health clinics, gyms and trainers.

Schedule appointment bookings using the dashboard calendar or enable clients to select sessions through a pre-existing website or Facebook page.

Issue automated notifications and alerts featuring custom messages to remind clients of approaching appointments or update on schedule switches.

Maintain better client relationships by recording client appointment histories and service preferences for reference on future bookings.

Point-of-Sale features add the ability to accept and process sales transactions, issue invoices or receipts, calculate taxes and manage product inventories.