Shedul Features

Shedul

Online booking software for salon and spa businesses

4.94/5 (1,134 reviews)

Shedul Feature Summary

  • Multi-location support
  • Automatic backup
  • Automatic notifications
  • Automatic reminders
  • Calendar management
  • Contact database
  • Contact history
  • Customer database
  • Customer history
  • Employee database
  • Employee management
  • Employee self service
  • Group calendars
  • Multi-location
  • POS
  • Sales reporting
  • SMS integration
  • Social media integration
  • SSL security
  • Task scheduling
  • Transaction history
  • Website integration
  • Activity dashboard
  • Discount management
  • Appointment management
  • Billing & invoicing
  • Sales integration
  • Barcode support
  • Price management
  • Retail inventory management
  • Room booking
  • Gift card system
  • Instructor scheduling
  • Facility scheduling
  • Email invitations & reminders
  • Online booking integration
  • Customer service integration
  • Referral source tracking
  • Widgets
  • Performance reports
  • Booking management
  • Follow-up scheduling
  • Customer experience management
  • Client management

Industry Specific Feature Comparison

Most popular features of all Industry Specific apps

API (143 other apps)
Accounting Integration (86 other apps)
Activity Dashboard (136 other apps)
Activity Tracking (89 other apps)
Automatic Notifications (109 other apps)
Billing & Invoicing (114 other apps)
Calendar Management (96 other apps)
Client Portal (77 other apps)
Customer Database (76 other apps)
Customizable Reporting (97 other apps)
Data Import/Export (92 other apps)
Document Management (77 other apps)
Electronic Payments (92 other apps)
Inventory Management (113 other apps)
Inventory Tracking (86 other apps)
Invoice Management (117 other apps)
Reminders (89 other apps)
Reporting & Statistics (162 other apps)
Search Functionality (88 other apps)
Third Party Integration (104 other apps)

Competitor Feature Comparison

Shedul Feature Reviews

25 reviewers had the following to say about Shedul's features:

Jason K

Best Salon & Spa Management Software

2019-07-10

Our salon has used appointlet, 10to8, booker and Shedul is is by far the best Salon & Spa Management software I have used so far. The interface, simplicity, design makes it so easy to use and the customer service is excellent!

Pros

Automated and customizable SMS text appointments/reminders makes it easy to track clients.

Cons

none, their technology software is continually advancing and growing to accommodate Salon & Spa management.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
Chair of Finance and Audit Committee (Hospital & Health Care company, myself only employees)
Verified Reviewer

Outstanding Sotware for Free

2019-02-24

Very positive experience

Pros

Easy desktop interface to book clients in Easy to invoice and send receipts Automatic email and SMS reminders to clients

Cons

No integration with gmail or other calendars Can't customise invoices with company logos like in Wave No iOS app No way to link to bank accounts or online payments

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: GetApp
Helpful?   Yes   No
Read more
Charlene "CJ" Joseph

One of the best decisions we made

2018-08-27

Usually we get a great direct answer within hours and the fixes have all been easy and relevant to what we are trying to do.

Pros

The software is easy to use, covers just about all the variables you can think of for reporting, inventory management, scheduling, and time management.

Cons

A phone app rather than website would make it easier for some of us.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Modelos Belladerm

BEST BUSINESS TOOL EVER!

2017-10-14

ease of access, sales tracking, customer correspondence, inventory management, staff commission, listing and task breakdown

Pros

user friendly interface

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ben Dragonetti

It's a fantastic platform that really helps me manage our Hair Salon

2017-07-06

Pros

Great reporting and Inventory management!

Cons

The only thing I would suggest would be the option to set up multiple SMS appointment reminder messages, so I could choose which SMS our clients received.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Menik Wijésinghe

First Salon in Sri Lanka to Use Shedul as the total salon management software.

2018-06-25

Client booking system, Maintain updated client profile, inventory management, issuing gift vouchers and point of sales.

Pros

Can manage the bookings, Point of sales, inventory and payroll.

Cons

For new features requests, FAQs and track your feature requests I recommend to go to https://shedul.uservoice.com.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Michael Kenyon-MBA

THIS software is shaping up to be THE SALON SOFTWARE YOU WANT in your establishment

2019-03-05

GREAT! Love so far. Keep up the brilliant and incredible work fellas & gals :))

Pros

Ease of use, the high reviews, integration of so many vendors (fresha for online appointments), compatibility, BESUTIFUL design, customer service knows there stuff (and friendly), easily tracks inventory, there’s a lot to mention here which I’m not!

Cons

The slow responsiveness most of the time I had it (since beginning of Marh, 2019, this is a non-issue now aka ITS BLAZING FAST), no end of day report for managers to know how much to utimetely deposit into bank, can’t wait for Shedul to integrate with merchant cc payments so that my register drawer can ‘pop’ open once checkout screen is done and moved onto invoice (so can give hange back to customer)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
April Pangan

Amazing Scheduling App

2019-10-08

Great user-friendly system and features. Amazing app!

Pros

Recently switched the Shedul as it offers more features that my previous app didn’t have such as categorized services when online booking, colour-coded services, daily reports, inventory, analytics, etc.

Cons

I wish there was a feature to also have a 1hr text reminder along with the 24/48hr e-mail reminder.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
laura sullivan

Very professional

2019-05-19

Pros

Shedule.com is very user friendly, easy to navigate, includes POS, inventory management, customizable services, and includes basically everything a spa owner needs to run a business.

Cons

This software provides me with everything I need to make my business great and if I ever run into any problems customer service is always there to help me out!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ted Wilk

Spa Management and POS software that will be LOVED by Spa Owners and Managers who implement it!

2017-06-04

Many, if the company will be doing such a great job, in near future Shedul will be the Spa Management software to go!

Pros

Appointment scheduling and appointment management are the BEST compared to other software that I have evaluated or used (and I paid $$$) Actually, it has no limitations nor restrictions and I Love It. Inventory Management working great though does not have yet incorporated "low stock warning" but I am sure it will have soon so no issue for me.

Cons

Right now there is a function in POS where you can add a certain amount as a tip to the total bill. For many people that could be sufficient though.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
L.Cristina Curatolo

Love it because is easy to set up and use

2017-02-04

Very easy to set up, to note info about clients, to communicate with your team (and schedule appointments without overlapping your employees or miss their availability) and to confirm appointments and send reminders to clients, reports, inventory and more

Pros

Free, online schedule, reminders for clients and notifications for staff, versatile for any kind of services in beauty industry, possibility to insert your own vouchers, gift cards, payments type that may be combined, tax automatically calculated for products, inventory...lots of beautiful feature that improve with the needs of every user that asks

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Marijan Kopčić

Great app!

2018-02-28

Great app for my business!

Pros

Calendar, Sales, Clients all in one place! Export to Excel.

Cons

Maybe in near future implementing some kind of API would be great.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Rosie Simunic

This software is the best ever!

2018-04-16

It make inventory a breeze!

Pros

Clients are so pleased that we can now also text them reminders.

Cons

We can't think of anything negative to say about this program. It was annoying that we could not send texts originally, but Shedul worked it out and that is now sorted and they are free.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Catherine Weber-Huschitt

I am new to online scheduling and using Shedul has been so much easier than I thought it would be!

2017-09-04

Organization, frees up My time, ease with inventory, customers feel taken care of, extra bit of professionalism to My industry.

Pros

Makes inventory and checking out easier!

Cons

Would like to see an app in future that clients can download for appts.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anna La

Is this even possible?

2018-02-20

Pros

I got my customer list imported in 24 hours by the team.

Cons

I like everything but I am waiting for the payment integration feature and memberships.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Angela Wilson

Absolutely fantastic salon booking system. Why didn't I have this earlier??

2018-04-11

I can access appointments not just in the salon but on the move. Reminder of appointments to clients.

Pros

Client inclusion for online booking and message notification. Manage your stock order stock.

Cons

Would like next of kin in client detail in case of need to contact.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Catherine Basquill

Brilliant

2019-07-08

For scheduling, reports, product inventory, online booking, reminder sms/email, it really has it all.

Pros

Easy to use, accessible and great customer service.

Cons

I can't put my name at the top of the stylist list!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Damian Ward

Your on a winner with Shedul

2017-07-19

Moved 3 businesses from paper and app diaries over to Shedul streamlining processes and allowing great visibility of all aspects of the data to day management.

Pros

It doesn't have any in app advertisements, 3. Export your data to the CSV template and team Shedul will import it for you, 4.

Cons

No cons, team Shedul are always developing and look for your suggestions. As time goes by more functions are incorporated as well and new types of business services. Remember it is free and the team do a great job keeping everything up to date.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Eileen Elliott

It is amazing for small home business salon like mine!

2017-08-16

Pros

Automatic email reminders, financial reports, available online from anywhere, visually pleasing.

Cons

Clients can't confirm or cancel from the text message reminder, would like colour coordinated appointments

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Chris Russell

Great app!

2017-07-19

All I have to keep track of now is expenses.

Pros

Client reminders, full revenue tracking broken down into detailed categories , FREE!

Cons

If I go too far, I have to delete the invoice

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Catherine Lee

Most Amazing Product EVER and Customer Service is even better!!

2016-09-03

This software is so user friendly. The exporting of data is great when I need reports for employees or product sales, schedules for stylists, the list goes on and on.

Pros

Different security setting for each user. text messages and e mail reminders for clients and stylists.

Cons

I would be fine paying for this program, you figure their funding has to come from somewhere, with the wonderful customer service they appear to be online all of the time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Shantal Dujardin

Biggest fan for 2.5 years now!

2018-07-18

Keeping track of all bookings, payments and income, staff hours, everything!

Pros

The online booking feature saves me absolute hours of admin time!

Cons

Looking forward to the payment intergrations.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Computer Software company, 11-50 employees)

Book appointments easily

2018-09-20

Pros

It is easy to make salon appointments using this software and also allows users to keep track of their daily activities and notifications.

Cons

Every thing about this app is great and it is very user friendly. I don't think there's anything about the app that I don't like.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Nook Leelasuphapong

The best software so far.

2018-05-27

Management of both service and daily finance summary

Pros

It's easy to use and free. The feature are being developed a lot since I tried to use two years ago.

Cons

It would be great, If I can upload file to the client detail individually.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Christian Gomar

Best salon software ever made

2018-11-19

It allows me to follow un real time the sales of different locations, gives you reports and inventories and you can have a database of clients and send them automated emails just to mention a few things.

Pros

It has a lot of features that other software dont have, for example the tips dividing feature which I use a lot, and you can give ideas for new features and the team at Shedul work with the community to develop these ideas.

Cons

At the moment the commision system only allows to give the same % overall when I need it to be able to give different % on different services and products.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more