Fresha Pricing Plan & Cost Guide

Fresha

Online booking software for salon and spa businesses

4.92/5 (1,186 reviews)

Fresha Pricing

Pricing model: Free

Fresha offers free signup

Competitors Pricing

i4a AMS

Starting from: 99.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Texada

Pricing model: One Time License, Free, Subscription, Open Source
Free Trial: Available (No Credit Card required)

PawLoyalty

Starting from: 70.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Publitas

Starting from: 29.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Engagifii

Starting from: 600.00/month
Pricing model: Subscription

Fresha Pricing Reviews

Pros
  • I like that it’s an easy program to use with great functions that are improving all the time.Angela S.Read the full review
  • It’s all about learning with new products and how easy they are fresha is easy to adapt to and function and customer care are great.Angela S.Read the full review
  • SENSITIVE CONTENT HIDDEN] done amazing job in setting everything up and helping me navigate through the system to use to my full benefit.Tariq F.Read the full review
Cons
  • Fresha makes them a new account and I get charged the ridiculous 20% fee. Do you think I can get support to reply to my emails.Nancy N.Read the full review
  • You will also be manipulated and pressured and lied to to get you off the free system and onto the payment system.Gus L.Read the full review
  • I must admit I might be confused on the billing policy.Chris C.Read the full review
98%
recommended this to a friend or a colleague

25 reviewers had the following to say about Fresha's pricing:

Antionette Sanders

Thank you so much. I love your app! Thank you so much for having all this for free. I have a very sm

Used daily for 2+ years
Reviewed 2018-07-23
Review Source: Capterra

I get the professional look without the professional price. I hardly get clients just because Im not pushing my business that much and it doesn't make sense for me to pay. I massage for fun and love. Not really for profit.

Pros
The fact that it's low cost and its as efficient and effective as it is! With awesome customer service.

Cons
Some restrictions with pricing and products. Being a massage therapist it changes. I can not give specifics at the moment but you can expect some limitations. With the specials that I want to give and keep and not let the clients book the wrong one that's where I experience some difficulty.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Vicki Majaury

Schedul is the best

Used daily for less than 6 months
Reviewed 2019-03-06
Review Source: Capterra

I have loved everything about it. I came over to the program from an expensive program and I find it much more user friendly for both myself and my employees. Not to mention how much more on line booking I am receiving because it is easy

Pros
Price and ease of use. And how easy it is to book online:)

Cons
Placing orders with my suppliers but they are working on it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Billy Vitas

Amazing software highly recommended so easy to use

Used daily for less than 6 months
Reviewed 2018-05-14
Review Source: Capterra

I can use it on different devices

Pros
You can enter all services, products and prices. You have sales reports and all hairdressers can use it no limits on staff.

Cons
It's free and simple to use. It's not complicated like expensive software . I can use it on any laptop tablet or phone no limitation I just love it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Annie Gall

Very easy to transition in to from my old program.

Used weekly for less than 6 months
Reviewed 2018-06-05
Review Source: Capterra

Pros
Not a lot of explanation or instructions need to set up. The price is also a big draw card as my account is currently free.

Cons
No two way text messaging service. We like our clients being able to text us to make appointments. I think this feature could be added for a cost.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Helena Carter

WOW awesome software. I find it so easy to use and does everything that a small salon needs.

Used daily for less than 6 months
Reviewed 2018-04-18
Review Source: Capterra

Low cost way to keep track of my client details and automate by bookings via my website

Pros
The software is so easy to use and does almost everything that you could possibly want and new features and reporting is being added all the time.

Cons
Not much not to like really! Maybe at a later date they could add photos which could be useful for before and after shots.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Anonymous

Best booking service for a beauty salon

Used daily for 1-2 years
Reviewed 2019-03-27
Review Source: Capterra

We have been using Shedul for over a year and never had a problem with it. We are "early adopters" and it didn't have many features it has now but it was always a very reliable, robust service. Many features are being actively developed and constantly added, the app is coming up too. Clients love to book online and never have any problems with the process, even seniors can go through with it.

Pros
Reliability Price Constant development Interface

Cons
Lacks some features, sometimes development can seem a little slow but I guess it's a massive service with a lot to do.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Lysa Men

Love Fresha plus

Used daily for 1-2 years
Reviewed 2020-03-31
Review Source: Capterra

I love shedul I’ve been with them for 2 years now. Will never go anywhere else and I recommend to all my business friends.

Pros
That’s there’s no cost to use scheduling system, very low fee rate compared to others, and excellent customer service!

Cons
Just the cancellation policy and online book time slot restrictions we have no control over it. Would love to control how soon client can book online not 24 hours as the latest. Also 48 hours cancellation is still too soon for my particular business.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Mackensie Rump

Best scheduling page I have ever used. Very easy to make bookings! You can even see your total incom

Used daily for less than 6 months
Reviewed 2017-06-27
Review Source: Capterra

Pros
Daily revenue, Easy to use, Use on any device, Auto calculates time Can add price list Adds price automatically onto client appointment

Cons
C C C

Rating breakdown

Value for money
Ease of use
Features
Customer support

Minimize review

Sheena Gipson

Very helpful app

Used daily for less than 6 months
Reviewed 2018-05-08
Review Source: Capterra

Pros
Low cost. Very organized application where clients can easily book and you can set up your calender to your availability.

Cons
Maybe a mass email to your client list would be great. I had an issue and customer service helped me thru right away.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Minimize review

Harry De Groote

Fresha still surprises me every day!

Used daily for 6-12 months
Reviewed 2020-09-23
Review Source: Capterra

If you are a starting or an existing company, looking for a reliable software for booking and managing your appointments and clients, look no further. Choose FRESHA!

Pros
Price-Quality! You can choose to use the program for free. If you want to add the 'Plus' utilities, you pay a fair price.

Cons
I must still find out. Everytime I have a question, my mails to the helpdesk are answered within a few hours, sometimes even minutes! Never seen this before.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Darryll Monroe

Pure brilliance!

Used daily for less than 6 months
Reviewed 2017-07-10
Review Source: Capterra

From easily displaying new service availability / prices to clients, to efficient online booking ensuring colleagues are never double-booked, what's not to like!

Pros
This has more features than many pieces of software I have purchased in the past, and none of them did everything combined, which this software achieves and then some! The option to add items (from staff, to services, to costings) is a breeze, and the ability to link to online booking via a simple link is immediately indispensable. The development team / customer service are friendly, open, and supportive, and the passion the team show to their software is clearly evidenced in an abundance of features to the end user. Cannot recommend this software enough!

Cons
None identified at this stage. If there was anything I'd mark for an upgrade at some point in the future it would just be the appearance of the diary to clients when they follow the personalised link; although fully functional as it stands it could be presented in a slightly more aesthetically pleasing way.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Carolina Sewald

Works wonderfully for temp staffing, too!

Used daily for 2+ years
Reviewed 2019-11-12
Review Source: Capterra

Shedul has created a simple scheduling software that works well for any industry. It is a free (or low cost) solution which is awesome for small business like mine. There are plenty of features available that my business doesn't use, but that other businesses could definitely benefit from.

Pros
I run a dental temporary staffing agency and we began using this program around the time it came out. It was very new and the developers were in close contact with us often asking what we liked/disliked about the program. We use it in an unintended and unconventional way but it has worked better for us than any scheduler built for staffing. The ease of adding appointments, changing, updating, and notifying clients of these changes is unsurpassed. We have tried out several other program that were designed for our industry but just have not found anything that does more for the same price - free! We haven't explored the new Fresha options to book online in depth but the booking page that it generates when you turn it on looks very professional. I would recommend it for any salon, spa or business that wants to present themselves well online with a little budget.

Cons
They have been growing quickly and making a lot of changes. The only real issue I've faced is a 3-4 second lag but it has only just started happening in the last couple weeks so I'm sure it will be resolved soon. The support staff is responsive and helpful.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

Minimize review

Sharon Birchall

Good product but...

Used weekly for less than 6 months
Reviewed 2020-10-20
Review Source: Capterra

Pros
I'm no software expert, so I liked that Fresha was simple to set up and use from the word go. The features were relevant to my business and there are plenty of tutorials and email help if required.

Cons
Initially I had a free 60 day trial, then a relatively low monthly fee. However prices have started creeping up, with additional charges that only manifest after the fact. Have switched to Ovatu as recommended by a colleague.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 7/10

Minimize review

Adele Rossi

What an amazing FREE tool!

Used daily for less than 6 months
Reviewed 2018-12-27
Review Source: Capterra

I have had a great experience with the business side of this app, easy to setup, easy to maintain and I will never miss a booking due to email notifications! I find that clients increasingly don’t want to pick up the phone and speak to you for their bookings. So, Shedul is and will continue to be an invaluable part of building my client base and retention.

Pros
This amazing free software has enabled me to provide customers (especially the younger ones😉) with an easy means to booking and managing their appointments. One of my younger customers said: “wow, that new booking thing you have is great, I don’t need to text back a for any longer to see when you can fit me in!”. As a result, that customer books more regularly with me than ever before! What a win, win! I also love the integration with Facebook, which is where most of my clients book from.

Cons
I’m finding it difficult to find anything that I dislike about this FREE software, especially as I’m a very new business who could definitely not afford to pay for a booking system! This goes above and beyond it’s free price tag!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Tanya Thistle

Amazing Software! Fort Mcmurray Laser Lounge

Used daily for free trial
Reviewed 2018-08-10
Review Source: Capterra

Great Software, Great Support, Great Price (FREE) ( 9 out of 10)

Pros
Easy to use Multifunctional Support Reminder Email/SMS function

Cons
Only able to view in Weekly/ Daily Doesn't seems to be able to print monthly calendar, also unsure about synchronizing with other calendars

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Gemma Beynon

WOW amazing system and free

Used daily for less than 6 months
Reviewed 2018-10-15
Review Source: Capterra

Very impressed. When I had a query got the answer straight away. Can not fault this system

Pros
The price and like that fact it sends reminders to my clients.

Cons
I can not find a fault sorry. This system is great

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Jóna Jacobsen

Almost too good to be true

Used occasionally for free trial
Reviewed 2020-07-26
Review Source: Capterra

I have been sitting at home trying all the possibilities. Will start working again in september. I am so positive so far...and I’m hoping it will stay that way👍🏻

Pros
I hope I will stay this positiv as I am right now. It is easy to use so far and even the free version a small business can use. And as i can understand the Fresha Plus is also cheap👍🏻

Cons
So far? There is nothing I don’t like. And I hope it doesn’t change👏🏻 But I havn’t start working with it yet, but will soon.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Jose zerpa

Discriminatory pricing

Used daily for 6-12 months
Reviewed 2020-08-01
Review Source: Software Advice

Frustrating.

Pros
It promise easy enrollment and easy to use for clients.

Cons
I was really disappointed at the pricing of this software. You would expect to pay the same as any one using the software but I was been charged way too much just for a booking system. Fresha charges a percentage of the price of the appointment even if you don't want or need to used their card processing. So if another similar business to mine is charging lower prices they would pay less for the same usage. I try to talk to them but all they wanted was to push me to use their card processing "to see the benefit". This kind of pricing should be illegal. A business prices should not have anything to do with the pricing of the booking services. Fresha need to select a price for their services and not charge based on the business' prices.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

Minimize review

Chris Russell

Great app!

Used daily for 6-12 months
Reviewed 2017-07-19
Review Source: Capterra

All I have to keep track of now is expenses. Everything else is tracked by shedul. Love it. Best software for free

Pros
Client reminders, full revenue tracking broken down into detailed categories , FREE! :), keeps track if the client owes a balance

Cons
Can't change price when booking (in case I quote a diff price) and can't combine payment for hisband/wife who come at the same time and pay together, hard to change price if I've forgotten a product at checkout. If I go too far, I have to delete the invoice

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Peggy Holland

Awesome product

Reviewed 2017-02-01
Review Source: Capterra

Great product.love how easy it is to use and everything is right there .And you can't beat the price

Rating breakdown

Value for money
Ease of use
Features
Customer support

Minimize review

heather Howard

Awesome!!!

Used daily for free trial
Reviewed 2018-11-28
Review Source: Capterra

Just really great and simple and easy on the wallet!

Pros
I like the pricing for one!!! Very easy to use, and the interface is easy to see, and adjust!!

Cons
So far, nothing!! I will be very happy when an application launches!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Steven Sanchez

The best app I've ever used so far... it makes our lifes at the salon so much easier <3

Used daily for less than 6 months
Reviewed 2018-03-06
Review Source: Capterra

Pros
Clients being able to manage their own appointments by themselves through the online booking feature

Cons
I'd like the see an option where we could select price varies.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Minimize review

Biba Vernon

I keep thinking Shedul is too good to be true!

Used daily for 6-12 months
Reviewed 2018-12-18
Review Source: Capterra

When i first opened my own skincare boutique I was nervous about the search for a spa scheduling software. I had heard that most of them were expensive and definitely full of glitches and problems. I don't know how i got so lucky to have stumbled upon Shedul. I couldn't be happier. Not only does it not cost me money, it is easy to use and sends automatic confirmations that i was so used to doing myself. My clients love booking online and it continues to be the perfect software, like i dreamt it up! Thank you Shedul!

Pros
Cost, ease of use and automatic confirmations sent!

Cons
Nothing. Love everything about Shedul and its ease of use

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Clancy Falla

Fresha helped my business grow.

Used daily for 6-12 months
Reviewed 2020-04-07
Review Source: Capterra

schedule has helped me build my business from day one. When I decided to start my own hairdressing business on my own I was looking for a reliable booking system, I found a lot of expensive systems online. I came across fresha, it was free unless you want to upgrade to fresha+ and even then it's still by far the cheapest I have come across to date that is easy to adapt to.

Pros
I love that fresha sends will send an automatic text message/ email to clients prior to their appointment. Very easy to navigate, the software does almost everything for you. So convenient. The support team are great, at anytime if I need assistance they are very efficient in their response time and helpful information every time. I would highly recommend this for anybody staying a new business as I did. Would never look back.

Cons
Every day I am still learning new things about fresha as I find time to navigate around and try new things. I can't really fault this service. I am somebody who naturally finds difficulty when learning new technology.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Anonymous

Can't recommend enough for the right clients!

Used monthly for 1-2 years
Reviewed 2018-07-21
Review Source: Capterra

It is an awesome system

Pros
This fairly robust freemium system is amazing at the price point. The ease of use and features you get without paying is awesome.

Cons
There could more features, but this one will handle much of what you need as a service provider in most cases.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review