Fresha Reviews - Page 7

I love the text reminders that are sent to my clients and they love it too!!! But it is so easy to use and if you have a problem the customer service is amazing!!!! I also love that I can acces it from my phone and that my employees can also access their schedules from their phones. Another plus is that I can even access it from my computer at home.

No cons were added to this review

Shedul makes our salon run much better than ever before. We now have access to a powerful booking program that's made everything effortless for us. Finally, the best part is that Shedul is completely free, which is unbelievable for all that it gives.

We cannot think of any major cons with Shedul, it is that good for our needs. We may sometimes experience network slowdowns while logging in from outside the salon, but that is entirely on the network and not the program itself. We love using Shedul every day.

It’s user friendly & very functional being able to change online appointments, reschedule appointments etc. love the 24hr auto client reminders

Noting I don’t like just would like the direct marketing ability enabled for campaigns & CRM

Ease of use. Reports. Different security setting for each user. text messages and e mail reminders for clients and stylists. It keeps track of commission on products and services sold for each stylist.

Right now the program is free, and for me I am a little concerned about the future, possibilities that they might pull the program, and all my info disappears. I would be fine paying for this program, you figure their funding has to come from somewhere, with the wonderful customer service they appear to be online all of the time.

This amazing free software has enabled me to provide customers (especially the younger ones😉) with an easy means to booking and managing their appointments. One of my younger customers said: “wow, that new booking thing you have is great, I don’t need to text back a for any longer to see when you can fit me in!”. As a result, that customer books more regularly with me than ever before! What a win, win! I also love the integration with Facebook, which is where most of my clients book from.

I’m finding it difficult to find anything that I dislike about this FREE software, especially as I’m a very new business who could definitely not afford to pay for a booking system! This goes above and beyond it’s free price tag!

I like the fact that if there is something you do not know the "Help" button always works every time and gives you the answer your looking for without doubt.

I don't think there is anything I don't like about the software as I am getting on great and I was worried after using pen and paper for 15 years that I wouldn't get on too well but it was the best decision I made.

The software simplicity, design makes it so easy to use and the customer service is excellent. Automated and customizable SMS text appointments/reminders makes it easy to track clients. Inventory and Product management as well. I am pretty amazed at all the features available and still learning.

none, their technology software is continually advancing and growing to accommodate Salon & Spa management.

Always changing and bringing new features, always quick replies whenever we need help with anything , and are now looking out for our business during the covid19 panic which I found extremely helpful

There are no cons for us so far everything has been easy to use and set up and they are always there to help if we need it

I love that it is FREE. It does everything you need it to do and then some, with the reports and everything. I have yet to discover all the possibilities but fully intend to use it to its full potential! I came from really good paid software which was nerve wracking to leave but so worth it in the end. Every bit that I can save for my small business is just so helpful. I really really appreciate Shedul!

Probably more about getting used to it coming from other software, but sometimes I feel like I have to click many times to enter in a particular field.. usually when I’m rushing and I think I’ve selected “search client” for example, and go to type in their name but realised I still have to click in the type box before entering their name.. such a stupid problem to have really 😂 But that’s the only thing I think could be improved. I do it every time! 🤦🏻‍♀️ It’s FREE so this is not a complaint at all! Keep up the amazing work shedul!

One feature that pulls me back to this application time and again is the seamless, and flawless interface. The software is fast and also easy to understand at the same time.

Although all the features are top-notch, the price for premium can be sometimes vague and included inside the description. Do understand and read properly before getting into it.

Everything about this app is amazing! Its super easy to use, it's cut down my scheduling time and its free. The fresha team are super helpful too.

I feel that the fresha team have thought of everything. If there are features missing they regularly review this and add new features. I personally myself feel that there is nothing that I dislike about the app.

Everything is excellent, its constantly evolving and new features and always being added and enhanced and the teams innovation is fab!

Nothing to say that is negative if ever I have an issue it’s promptly fixed by the support staff.

This a a great free app and has been very thought out and has lots to offer

I don’t have any cons it’s a very good system

I'm in beauty & it this program has just about everything I need, I have used colours for different treatments in the pasted that I set up myself on my computer but when I asked Shedul if they could do it they put it to a vote & before I knew it we had it implemented on are app, it sends reminder messages so all my clients never forget their appointment & it's so easy to use, but if you can't figure something out the staff at Shedul are always there to help & very fast to respond. Love it

No cons were added to this review

I love how the product and service is free and easy to use. The support team is always working hard on making improvements and they listen to what their customers want most. The new updates - colour coding, analytics, invoicing and continued user friendly application is perfect. The 24 hour client reminder helps to enforce my cancellation policy. I will have no headaches as I look to expand the business over the coming 12 months.

Occasionally it can be slow at loading on iPhones in Australia. (Possibly my data coverage) The analytics page occasionally glitches and doesn't load. Both are minor things that dont happen frequently :)

Reliability Price Constant development Interface

Lacks some features, sometimes development can seem a little slow but I guess it's a massive service with a lot to do.

Easy to use liked all the software so far.

Send a confirmation to customer to confirm they appointment

I appreciate its good customer support and it is very easy to use and make bookings.

I wish to have more features so that I could explore more about this software, and I wish to have customized themes for my display.

The best software I've used in a salon in my 20+ years as a stylist. Easy to use, accessible and great customer service.

I can't put my name at the top of the stylist list!

Easy to search customer names or the names of services and events, love the confirmation email and text reminder it sends my clients so I don't have to confirm them, love the online booking that allows clients to book themselves!

The little drop down menus make some things harder to find. Also wish there was a way to put in our own reason for cancellations instead of choosing a pre-existing reason.

ease of use and the fact that you always have everything under control

a function that in my opinion could be implied is the possibility of ordering customers also by date of birth. so you can bid on birthdays of the month. Or a section that warns you of all the people who turn years in that month / week so as to send them an email with a discount coupon.

I love that I can check & book my appointments from my phone. Anywhere I am I can check my schedule.

I have nothing negative to say about the software.

This has more features than many pieces of software I have purchased in the past, and none of them did everything combined, which this software achieves and then some! The option to add items (from staff, to services, to costings) is a breeze, and the ability to link to online booking via a simple link is immediately indispensable. The development team / customer service are friendly, open, and supportive, and the passion the team show to their software is clearly evidenced in an abundance of features to the end user. Cannot recommend this software enough!

None identified at this stage. If there was anything I'd mark for an upgrade at some point in the future it would just be the appearance of the diary to clients when they follow the personalised link; although fully functional as it stands it could be presented in a slightly more aesthetically pleasing way.